Presentation by our CEO Daniël Corsen on how businesses can succeed in a world which is Volatile, Uncertain, Complex and Ambiguous. The VUCA Prime by Bob Johansen can help businesses lead in this world with Vision, Understanding, Clarity and Agility.

1. BUSINESS HACKS 101
TIPS & TECHNIQUES FOR BUSINESS
SUCCESS IN THE 21ST CENTURY
@danielcorsen

2. IT’S A VUCA
WORLD

3. “We are in a new world,
using old tools”
– THOMAS FRIEDMAN

4. VUCA
VOLATILITY UNCERTAINTY COMPLEXITY AMBIGUITY

5. Rapid, Large Scale Change
VOLATILITY

6. Unclear about present and
future outcomes
UNCERTAINTY

7. Many factors to consider, no
single cause or solutions
COMPLEXITY

8. Lack of clarity on what events mean
and the impact they may have
AMBIGUITY

9. LET’S FLIP THE
MODEL

10. VUCA
VOLATILITY UNCERTAINTY COMPLEXITY AMBIGUITY

11. VUCA
VISION UNDERSTANDING CLARITY AGILITY

12. Weathering volatile
environmental changes
VISION

13. VISION
START WITH
WHY

14. VISION
WHY
HOW
WHAT

15. VISION
WHY
HOW
WHAT

16. VISION
WHAT’S YOUR
VISION?

17. Making sense of the volatility to
lead with vision
UNDERSTANDING

18. UNDERSTANDING
STOP LOOK LISTEN

19. The Experience Economy

20. “As goods and services become commoditized,
the customer experiences that companies
create will matter most.”
UNDERSTANDING
– HARVARD BUSINESS REVIEW

21. UNDERSTANDING
WHO DO YOU
SERVE?

23. LISTEN

24. #BUSINESSISSOCIALAGAIN
Join the conversation

25. UNDERSTANDING
Traditionally…

26. UNDERSTANDING
And then…

27. UNDERSTANDING
Today…

28. UNDERSTANDING
IT’S NOT ABOUT
THINGS

29. UNDERSTANDING
IT’S ABOUT…

30. UNDERSTANDING
PEOPLE AND
COMMUNITIES

31. UNDERSTANDING
THE END OF
BUSINESS AS
USUAL

32. EMBRACE
CHANGE

33. Making sense of the chaos
CLARITY

34. CLARITY
THE BUSINESS
PLAN IS DEAD

35. CLARITY
LET’S TALK
BUSINESS MODEL
how do you create, deliver and
capture value?

38. Moving quickly, seizing
opportunities
AGILITY

39. AGILITY
BUILD, MEASURE,
LEARN AS OFTEN
AS POSSIBLE

41. AGILITY
KEEP YOUR
ORGANIZATION
LEAN

42. AGILITY
CREATIVITY IS
THE MOST
IMPORTANT
SKILL

43. VUCA IS THE
NEW NORMAL

44. WE NEED TO:

45. WIDEN THE
CIRCLE OF
INVOLVEMENT

46. CONNECT
PEOPLE AND
IDEAS

47. CREATE
COMMUNITIES
OF ACTION

48. PROMOTE
FAIRNESS

49. #RESHAPINGBUSINESS