Employee Generated Content = Enterprise 2.0

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Dan Keldsen

Very quick food for thought on Web 2.0 meets the Enterprise aka Enterprise 2.0

Technology News & Politics

WHO PUTS THE “C” IN ECM?

Monday, October 29, 2007 1

E = ENTERPRISE

Monday, October 29, 2007 2

M = MANAGEMENT

Monday, October 29, 2007 4

NO “C” WITHOUT “U”

Monday, October 29, 2007 5

U = YOU = US = EMPLOYEES

Monday, October 29, 2007 6

E = EMPLOYEE

Monday, October 29, 2007 8

G = GENERATED

Monday, October 29, 2007 9

C = CONTENT

Monday, October 29, 2007 10

G = GENERATED

Monday, October 29, 2007 13

C = CONTENT

Monday, October 29, 2007 14

UGC = WEB 2.0

Monday, October 29, 2007 15

EGC + UGC = ENTERPRISE 2.0

Monday, October 29, 2007 16

MORE COMING SOON...
(Research and Training on Enterprise 2.0)

Monday, October 29, 2007 17

DAN KELDSEN
dkeldsen <at> aiim <dot> org
Director, Market Intelligence at AIIM - The ECM Association

Monday, October 29, 2007 18

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Findability - The Art and Science of  Making Content Findable Why Findability is Critical Today Content without access is worthless. With the advent and maturity of the Internet, what was once exclusively the domain of libraries and the private collections of enterprises is now a broadly understood issue. Case in point: Moments ago, I entered the word “Findability” into a search tool that indexes the Internet. More than 543,000 individual bodies of content were retrieved. Eureka – Findability solved, right? With a simple search, I am able to retrieve “all” of that content. No. The rules of the game have changed significantly.

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The ultimate benefits of Collaborative Innovation are when Collaborative Innovation is applied at a strategic level - but are you using the tactics to make the most of Collaborative Innovation? Last quarter the Collaborative Innovation Team surveyed over 200 thought leaders in multiple functional roles from large and small organizations distributed worldwide. The results offer some fascinating insights into the ways that collaborative innovation is and isn’t being implemented in businesses today. With only 15% of respondents stating their organization is "very effective" at Collaborative Innovation, and a mere 35% who believe Collaborative Innovation ranks up with the core capabilities of business such as R&D, Operations, Marketing and more - we’re certainly not all masters of this space just yet. Call it Collaborative Innovation, Enterprise 2.0, Open Innovation, Innovation Management, Hyper-Social Innovation or Social Business... are you doing it? Doing it well? Find out what we've uncovered in this sneak preview of the upcoming ebook on our research results from late 2011 to early 2012.

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Most collaboration deployments rely on luck, or a hope that "buying the best" will make for collaboration success. You'd have better odds playing the lottery than expecting that kind of strategy to work out. The unfortunate truth is that most collaboration implementations are not designed and pre-loaded to solve actual business problems or to expedite the daily work that real employees need to get done on a regular basis. As a result, most collaboration deployments are doomed to failure. Dan Keldsen, collaboration expert and principal consultant at Information Architected, shows you how to stack the odds in your favor with: * Pre-engagement, rollout and post-rollout strategies that get more people using your platform right out of the gate and on into the future. * War stories of collaboration deployments gone bad. * Top reasons why people DO use (and even love) their collaboration platform. * And a combination of techniques from the realms of influence, gaming, design and Agile that increase user adoption.

(Collaboration) Stop Pushing, Get Your Team to Pull!

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Presentation from Wednesday 2/17/2009 for Google and AIIM. Webinar Description: Collaboration – it's all the rage, and to some it is "new." Yet for any project, whether it is assembling a sales proposal in response to a Request For Proposals (RFP), to the collaboration and coordination necessary to build an aircraft carrier, or any size or style of collaboration in between, there are several questions to consider when it comes to modern day collaboration, what many are calling Enterprise 2.0, or for those with a longer history in business collaboration, Knowledge Management 2.0. Do you believe that your organization has pulled together a suitably versatile and agile collaboration toolkit? Are your collaboration tools built for distributed teams, or for localized teams? Are the tools involved well-integrated into the flow of collaborative work (search, research, document, refine, revise, publish, re-use, etc.), or do you as a user of the toolkit have to remember what tool or application to use at various stages within the context of collaboration? While management may say that "we need more collaboration," are you measured based on collaborative contributions, or in the end are you actually penalized for team contributions if it gets in the way of your individual work and personal performance measures? Join us for a discussion on the current and future state of collaboration – and what it takes to ensure that your culture, skills, and technical tools are up to the task of real-time, flexible online collaboration. Not all collaboration efforts or outcomes are the same – make sure you are setting yourself up to succeed.

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Enterprise 2.0: Straight From The Horse's Mouth

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Innovation Management Research - Perception Outpaces Reality

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Companion, bonus slides to the Presentation given at the Front End of Innovation on Tuesday, May 19th, 2009 in Boston, MA. If you aren't yet using Enterprise 2.0 (or Web 2.0 - let's not get hung up on labels as a barrier to adoption) for Innovation... What are you waiting for? If you've begun, what return have you seen? Pitfalls? Is Enterprise 2.0 right for your organization? Is your organization ready? Perhaps not. If not, in the meantime, good to understand how to sow the seeds and begin to set the stage for an eventual adoption of E2.0 concepts and technologies.

Bonus slides: Do You Have the Strength for Enterprise 2.0 and Innovation?

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Emergence - Get with it... or fade away

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Updated with new contact information. Is MOSS (Microsoft Office SharePoint Server) the devil or your content savior? Yes! But seriously, MOSS can do many things, but as with any toolset, it helps if you know what you're trying to do, and what the pros and cons are. This presentation (in a previous incarnation) has been viewed nearly 6,000 times. Will be updating our research into MOSS in early/mid 2009.

Who's the Boss, MOSS?

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A revised/expanded version of the Enterprise 2.0 = Knowledge Management 2.0? presentation I first gave in March 2008, reprised twice as two variations in June 2008 at the Enterprise 2.0 conference, and have again revised/expanded for KM Practitioners in Law Firms that came together a month ago just two blocks down from my office. Great experience - great people - great topics. Those are the kind of speaking engagements that make it all worth it.

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Should you outsource your e-mail archive?

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AIIM Market IQ On Findability Webinar Public Version

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AIIM Market IQ On Findability Webinar Press Version

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Originally presented at the Boston KM Forum meeting at Bentley, Wednesday, April 9, 2008. At the time, our first-quarter 2008 “Market IQ” on Enterprise 2.0 had just been completed, and a survey of 441 people revealed a subset who are having more success with Enterprise 2.0 than the general survey population. Does Enterprise 2.0 signify the birth of KM 2.0? We’ll examine some of the findings, and discuss the implications for new and old KM implementations.

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