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1Copyright © 2013. Infor. All Rights Reserved. www.infor.comCopyright © 2013. Infor. All Rights Reserved. www.infor.com 1
LN: v10.4 Using the Employee
Assignments in Depot Repair
Rollout training
Campus Course Code: 02_0021040_EEN0454_ELN
July 2014
Gerrit Willem Slotman, Senior Business Analyst, gerritwillem.slotman@infor.com
2Copyright © 2013. Infor. All Rights Reserved. www.infor.com
Agenda
• Why
• Business value
• Pain & perspective
• Business Requirement
• How
• Solution Overview
• Solution Process
• What (Demo)
• Solution Details
• Summary
3Copyright © 2013. Infor. All Rights Reserved. www.infor.com
• Employee planning for
depot repair not
possible
• Not clear which
employee performed
specific service task
(liability) in depot shop
• Combined planning
not possible when
employees work both
in field service and in
depot shop
Assignments for depot repair
Combined employee planning
• Employee
assignments for Depot
Repair as well
• Starting and finishing
of assignments
registered for depot
and field service
• Employees can be
planned in combined
way (e.g. 1 Gantt
chart)
• Optimal use of
resources
• Prioritizing & planning
of combined field
service and depot
work
• Registration of which
employee did what
task (liability)
Business pain How Infor delivers Business Value $$
4Copyright © 2013. Infor. All Rights Reserved. www.infor.com
The business requirement
• Assignments in Depot Repair
• Offer a combined planning
5Copyright © 2013. Infor. All Rights Reserved. www.infor.comCopyright © 2013. Infor. All Rights Reserved. www.infor.com 5
High level Process
6Copyright © 2013. Infor. All Rights Reserved. www.infor.com
Solution Overview: Work Orders
7Copyright © 2013. Infor. All Rights Reserved. www.infor.com
Solution Overview: Group planning – propose &
allocate resources
8Copyright © 2013. Infor. All Rights Reserved. www.infor.com
Solution Overview: Group planning – Gantt charts –
Work and service orders for 1 engineer – resource view
9Copyright © 2013. Infor. All Rights Reserved. www.infor.com
Group planning – Gantt charts – work and service
orders for 1 engineer – group view
10Copyright © 2013. Infor. All Rights Reserved. www.infor.com
Demo
• Assignments in Depot Repair
• For Group Planning see rollout material for Group Planning
11Copyright © 2013. Infor. All Rights Reserved. www.infor.com
Business Pain Business Value $$
Summary:
• Employee planning for depot
repair not possible
• Not clear which employee
performed specific service task
(liability) in depot shop
• Combined planning not possible
when employees work both in field
service and in depot shop
• Optimal use of resources
• Prioritizing & planning of combined
field service and depot work
• Registration of which employee
did what task (liability)
12Copyright © 2013. Infor. All Rights Reserved. www.infor.com

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Inforln.com ERP LN 10.4 Using the Employee Assignments in Depot Repair

  • 1. 1Copyright © 2013. Infor. All Rights Reserved. www.infor.comCopyright © 2013. Infor. All Rights Reserved. www.infor.com 1 LN: v10.4 Using the Employee Assignments in Depot Repair Rollout training Campus Course Code: 02_0021040_EEN0454_ELN July 2014 Gerrit Willem Slotman, Senior Business Analyst, gerritwillem.slotman@infor.com
  • 2. 2Copyright © 2013. Infor. All Rights Reserved. www.infor.com Agenda • Why • Business value • Pain & perspective • Business Requirement • How • Solution Overview • Solution Process • What (Demo) • Solution Details • Summary
  • 3. 3Copyright © 2013. Infor. All Rights Reserved. www.infor.com • Employee planning for depot repair not possible • Not clear which employee performed specific service task (liability) in depot shop • Combined planning not possible when employees work both in field service and in depot shop Assignments for depot repair Combined employee planning • Employee assignments for Depot Repair as well • Starting and finishing of assignments registered for depot and field service • Employees can be planned in combined way (e.g. 1 Gantt chart) • Optimal use of resources • Prioritizing & planning of combined field service and depot work • Registration of which employee did what task (liability) Business pain How Infor delivers Business Value $$
  • 4. 4Copyright © 2013. Infor. All Rights Reserved. www.infor.com The business requirement • Assignments in Depot Repair • Offer a combined planning
  • 5. 5Copyright © 2013. Infor. All Rights Reserved. www.infor.comCopyright © 2013. Infor. All Rights Reserved. www.infor.com 5 High level Process
  • 6. 6Copyright © 2013. Infor. All Rights Reserved. www.infor.com Solution Overview: Work Orders
  • 7. 7Copyright © 2013. Infor. All Rights Reserved. www.infor.com Solution Overview: Group planning – propose & allocate resources
  • 8. 8Copyright © 2013. Infor. All Rights Reserved. www.infor.com Solution Overview: Group planning – Gantt charts – Work and service orders for 1 engineer – resource view
  • 9. 9Copyright © 2013. Infor. All Rights Reserved. www.infor.com Group planning – Gantt charts – work and service orders for 1 engineer – group view
  • 10. 10Copyright © 2013. Infor. All Rights Reserved. www.infor.com Demo • Assignments in Depot Repair • For Group Planning see rollout material for Group Planning
  • 11. 11Copyright © 2013. Infor. All Rights Reserved. www.infor.com Business Pain Business Value $$ Summary: • Employee planning for depot repair not possible • Not clear which employee performed specific service task (liability) in depot shop • Combined planning not possible when employees work both in field service and in depot shop • Optimal use of resources • Prioritizing & planning of combined field service and depot work • Registration of which employee did what task (liability)
  • 12. 12Copyright © 2013. Infor. All Rights Reserved. www.infor.com