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E Cinteractive More Success

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  • Here at E C i Software Solutions, ECinteractive is the premier e-commerce solution for your business.To continue between slides, you may click anywhere on the slide, or use the navigation buttons below.
  • In this presentation, we’d like to show you how you can have more success online. Dealers on average sell twice as much on ECinteractive than on Dealer Station. Top 10 dealers average more than $1.3 million U.S. dollars a month. ECinteractive drives more new sales. We’d like to show you why ECinteractive beats Dealer Station.
  • Sell more every month. The average ECinteractive dealer made a record 200 thousand a month in 2011. That’s 70 percent more than Dealer Station, as an average.
  • The top ten dealers on the ECinteractive family of products now are Capital, Complete Office, Warehouse Direct, Guernsey, Give Something Back, Miller’s, New England Office Supply, Pay-Less, Forms & Supply, and A to Z Office Resource. They average more than $1.3 million a month in Web sales.
  • Dozens more dealers win more than a quarter million dollars every month in Web sales. Another 50 dealers win more than 150 grand every month. The point is, they can do it. ECinteractive is the platform for their success.
  • In this segment, we’d like to highlight five reasons why your customers love to shop your ECinteractive site.
  • Top in Web sales this month, Complete Office makes more than 1.5 million a month in Web sales from eighteen hundred user accounts in and around Seattle, San Diego, and new offices opening soon. They’ve added hundreds of custom items, and employ only four admin users. Says President Dave Patterson, “We started seven years ago, selling online from the start. About 65% of our sales is on the Web. It’s not a question of whether customers will shop online. They demand it, as well as sustainable initiatives for going green. It’s the way they do business.”
  • ECinteractive search is faster than ever, and friendlier with Enhanced Content. Both major wholesalers, S.P. Richards and United Stationers, provide the delightful shopping search experience they expect online. When your shoppers enter an office product, they can pick from several product-specific filters such as brand, ink color, material, weight, and so on. They can select items to compare together by key features. And they’ll be presented with accessories and similar products to up-sell and cross-sell each purchase.
  • There are several reasons why ECinteractive beats Dealer Station. Guests can check out and view order history with only their email address and credit card. Self-registration options can automatically create a new accounts in both the Web and your business system. It entices shy visitors to buy from you online, and saves time in attracting and creating new accounts.
  • In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
  • And of course, you can offer your shoppers the option to pay their balances online via credit card or other payment methods. It’s one of many ways ECi Software Solutions helps you go green and paperless. And all these features in ECinteractive get real results…
  • In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
  • Shoppers love our security, automated password reset, online video gallery, sorting by price, knowing an item is in stock, and customizing orders for a growing number of product offerings.
  • Shoppers appreciate that the Checkout page prompts them when the order exceeds their budget or approval limits. They also appreciate the professional confirmation emails, the ability to track their orders online, and scheduling approval forwarding when a manager’s on vacation. Bigger clients appreciate the ability to integrate with their eProcurement software, analyze usage online via Cxintelligence, and streamline accounting with item-level cost center reporting online.
  • Shoppers love the attractiveness and searchability of ECinteractive sites.
  • We have an aggressive schedule of enhancements to your shopping site, including new choices for revamping the look and feel of your site, allowing rebates and social sharing options. Machine dealers will also be able to collect meter readings online and offer service desk ticket handling online.
  • In this section, we’ll highlight five reasons that make it easy for dealers to manage their shopping site and grow their business online.
  • Here’s another example of another consistently successful dealer. Sun Office Products in Aurora, Colorado, makes $500,000 in Web sales every month from ten thousand user accounts nationwide. Robert Marchetti (sounds like Market-ee) is director of information systems at Sun Office. He says, “I feel fantastic about it. The redesigned Customer Admin page has made business easier. From start to finish, it leads you through. That’s especially helpful since our salespeople set up all our customers. The ability to customize content on our own has saved us a lot of time, with a quicker turnaround to add new business partners outside our wholesalers.”
  • As for your Admin Control Panel, customer setup is a snap now, with new wizards to guide you in setting up and copying user accounts and approval groups. Dashboards make it easy to pick up where you left off, identify recent visitors, and quickly check your site statistics and performance.
  • In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
  • In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
  • In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
  • For big corporate and government accounts where purchasing requires an approval chain, approval chain setup is easy, with new wizards to guide you in setting up and copying user accounts and approval groups. Dashboards make it easy to pick up where you left off, identify recent visitors, and quickly check your site statistics and performance.
  • Dealers also love the tight integration with their ECi business system. They love knowing they can find the latest news about the system on their Admin Control Panel home page. They love being able to import custom catalogs, ranking items within search results, customizing site text without having to know HTML, offering shopper rewards and volume discounts.
  • Dealers also love being able to offer friendly chats online, enhancing their site’s brand by replacing the “ECinteractive” Web address with their own domain. They also love more flexibility in managing user favorites lists when wholesalers change the items they carry. They love being able to contact and qualify guests easily based on checkout prompts. They love being able to offer access to analytics that the big-box stores can’t match. They love being able to win big contracts with eProcurement. They love the new options for GoVideo to educate shoppers and enhance their brand’s search engine optimization.
  • Surveys indicate how easy it is to set up and promote the ECinteractive site.
  • Soon, we’ll offer powerful shopper analytics of sales and usage. In Version 12, you’ll be able to completely revamp your site into a unique site, and replace your existing site, simply by choosing from 3 customizable templates and multiple color themes. You’ll love the easy return authorization enhancement and the dealer merchandising options where you’ll have more control than ever. Later, you’ll be able to integrate your Machine & Equipment service desk with online tools for meter readings and service tickets.
  • You can have more success with ECinteractive. To get started, close this slide show and schedule your free demo.
  • Transcript

    • 1. PresentsMore Success With ECinteractive The Premier E-commerce Solution for Your Business Click each slide to continue, or use buttons below » ©2010 eCommerce Industries, Inc.
    • 2. MoreSuccessOnlineHow would you like to sell twice as much as you do now? Top 10 Dealers Average $1.3+ million/month Dozens More Win $250,000+/month ECinteractive® 2 ©2012 ECi Software Solutions
    • 3. ECinteractive Sites Sell More Every Month $200,622How would you like tosell twice as muchonline as you do now?*The average dealer won$200,000 a month in $119,408ECinteractive/D-Force2Web Sales in 2011.That’s just an average… *Your results may vary. Legacy Site ECinteractive Site Ave/Mo Ave/Mo ECinteractive® 3 ©2012 ECi Software Solutions
    • 4. Top 10 Dealers on ECinteractive, is.D-Force 2 ECinteractive® 4 ©2012 ECi Software Solutions
    • 5. ECinteractive Quarter Million Month ClubDozens More Dealers Win $250,000+/mo. in Web Sales!J. Thayer / Supplyrush Jones & Cook StationersAdmiral Express Office Supply Stinson’s StationersSouthwest School Premier Office SupplyAAA Business Supplies & Interiors Office Products PlusIntegrity Business Solutions Suburban StationersSun Office Products LonesourceFriends Business Source Lighthouse for the BlindPremier Stationers Columbia OmniCorpPreferred Office Products Newtown Office & Computer SupplyVillage Office Supply Sandia Office SupplyGOS Elliot RussellArtlite Office Supply Co. Yuletide OfficeSierra Office Supplies & Printing Harris StationersOffice Central Todays Business ProductsOffice Products Northwest American Office ProductsUniversal Business Supply The Office Connection, IncKennedy Office Supply Burketts Office SupplyEakes Office Plus Blaisdells Office SupplyHummels Office Plus Union Office Supply Company Bruce Office Supply ECinteractive® 5 ©2012 ECi Software Solutions
    • 6. 5+ ReasonsShoppers LoveECinteractive Guest Checkout via Credit Card, Self-Registration Options, Item-Specific Search Filters, Comparison Shopping, Favorites like Amazon’s Lists, Online Bill-Pay via Credit Card, More and Coming Soon ECinteractive® 6 ©2012 ECi Software Solutions
    • 7. Complete Office’s We started seven years Shopper Experience ago, selling online from the start. About 65% of our sales is on the Web. Dave Patterson It’s not a question of President Complete Office whether customers will Seattle, San Diego, and More shop online. They $1,500,000 Web Sales/Month demand it, as well as 1,800 Web accountssustainable initiatives for 700 Approval Groups 1,300 Assigned Favoritesgoing green. It’s the way Hundreds of custom items they do business. 4 Admin Users Planet Press ECinteractive® 7 ©2012 ECi Software Solutions
    • 8. #1 Reason Why Shoppers Love ECinteractiveFast Search Filters & Comparison Shoppingwith Sparco Enhanced & United Smart Search! ECinteractive® 8 ©2012 ECi Software Solutions
    • 9. #2 Reason Why Shoppers Love ECinteractiveGuest Checkoutvia Credit Card&Self-Registration Options ECinteractive® 9 ©2012 ECi Software Solutions
    • 10. #3 Reason Why Shoppers Love ECinteractiveShare Sitewide Favesand User Faves— like Amazon “Lists” ECinteractive® 10 ©2012 ECi Software Solutions
    • 11. #4 Reason Why Shoppers Love ECinteractive Shoppers may pay balances online via credit card ECinteractive® 11 ©2012 ECi Software Solutions
    • 12. #5 Reason Why Shoppers Love ECinteractive Customer Account Admins set up their own user privileges! ECinteractive® 12 ©2012 ECi Software Solutions
    • 13. More Features Shoppers Love• 128-bit VeriSign encryption security• Automatic password reset• GoVideo gallery offers shopping tips• Sort search results by price and relevance• Real-Time Quantity On Hand in Product Search Results and Item Detail• Microsites customize orders for ink, toner, calendars, planners, binders, stamp s, labels, signs, furniture, and more ECinteractive® 13 ©2012 ECi Software Solutions
    • 14. Even More Features Shoppers Love• Checkout prompts on approval/budget limits• Professional confirmation emails• Track orders via email link, approvals, history• Schedule approval forwarding• eProcurement integration: ARIBA/cXML/SAP/OCI• Powerful usage analytics via CXintelligence from Acsellerate• Item-level cost center reporting online ECinteractive® 14 ©2012 ECi Software Solutions
    • 15. Why Shoppers Love ItLooks more like big box Paying invoicessites. Overall easier for online has been a customers to utilize. huge success. The search filters Really like make product Favorites Lists & search results Machine Matching. more specific. In our survey, dealers commented most about the attractiveness and searchability of their sites. ECinteractive® 15 ©2012 ECi Software Solutions
    • 16. Coming Soon Just for Shoppers• More user-friendly account information• More streamlined catalog browse menu• Easy rebate, shipping & return options• New recommended items scroller• Social sharing via Twitter, Facebook, Email• Machine meter readings online• Machine service desk ticket handling online ECinteractive® 16 ©2012 ECi Software Solutions
    • 17. 5+ ReasonsDealers LoveECinteractive Guest Checkout via Credit Card, Self-Registration Options, Item-Specific Search Filters, Comparison Shopping, Dealers Love ECinteractive’s Breadth of Admin Features, More and Coming Soon ECinteractive® 17 ©2012 ECi Software Solutions
    • 18. Sun Office’s Admin Experience I feel fantastic about it. The redesigned Customer Admin page has made business easier. From start to finish, it leads you through. That’s especially helpfulRobert MarchettiDirector of Information Systems since our salespeople set upAurora, Colorado all our customers.$500,000 Web Sales/Month The ability to customize10,000 Web accounts nationwide content on our own has500 Approval Groups saved us a lot of time, with a20 Admin Users quicker turnaround to addAccelerate Business Intelligence new business partnersPremier Account Management outside our wholesalers. ECinteractive® 18 ©2012 ECi Software Solutions
    • 19. #1 Reason Why You’ll Love ECinteractive Friendly Admin Wizards & Dashboards ECinteractive® 19 ©2012 ECi Software Solutions
    • 20. #2 Reason Why You’ll Love ECinteractive JumpTech Barcode Scanners, Microsites from MeadWestVaco, HON, Trodat, Xstamper, HP Printers & Supplies ECinteractive® 20 ©2012 ECi Software Solutions
    • 21. #3 Reason Why You’ll Love ECinteractiveCustom CatalogeContentImport, IntegratedCoupons & eMarketingEmail Campaigns! ECinteractive® 21 ©2012 ECi Software Solutions
    • 22. #4 Reason Why You’ll Love ECinteractive Lock/Restrict Shoppers to Contracts and Laundry Lists ECinteractive® 22 ©2012 ECi Software Solutions
    • 23. #5 Reason Why You’ll Love ECinteractive Easy Multi-Level Approval Group Setup WizardDrill-Down, PrintableApproval Chains ECinteractive® 23 ©2012 ECi Software Solutions
    • 24. More Features Dealers Love• Integration with ECi ERP business systems• Admin news on control panel home page• eContent import of custom catalogs• Item ranking within search results• WYSIWYG site text editor• Shopper point rewards program• ERP-integrated volume discount incentives ECinteractive® 24 ©2012 ECi Software Solutions
    • 25. Even More Features Dealers Love• Live chat, co-browsing via ProvideSupport• URL Masking promotes your brand’s domain• Manage user favorites lists and items• Guest checkout collects useful contact Info• Integrate with Acsellerate business analytics• eProcurement integration wins big contracts• Free GoVideo gallery helps educate shoppers• Custom GoVideo gallery enhances your brand ECinteractive® 25 ©2012 ECi Software Solutions
    • 26. Why ECinteractive Drives More Success Once customer Integrated email settings groups flyers keep end were all set users informed of up, adding new new features — users was very and my Web sales quick discounts. and easy.I use free gifts & first order items EVERY DAY. In our survey, dealers commented most about the ease in setup and promotion of their sites. ECinteractive® 26 ©2012 ECi Software Solutions
    • 27. Coming Soon Just for Dealers• ECinsight shopper analytics for sales & usage• Powerful template customization• Choose from 3 templates, multiple colors• Easy return authorization• Many more dealer merchandizing options• Collect machine meter readings online• Provide service desk ticket handling online ECinteractive® 27 ©2012 ECi Software Solutions
    • 28. Get Started:Schedule YourFree Demo —Sign Up Now! ECinteractive® 28 ©2012 ECi Software Solutions

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