Here at E C i Software Solutions, ECinteractive is the premier e-commerce solution for your business.To continue between slides, you may click anywhere on the slide, or use the navigation buttons below.
In this presentation, we’d like to show you how you can have more success online. Dealers on average sell twice as much on ECinteractive than on Dealer Station. Top 10 dealers average more than $1.3 million U.S. dollars a month. ECinteractive drives more new sales. We’d like to show you why ECinteractive beats Dealer Station.
Sell more every month. The average ECinteractive dealer made a record 200 thousand a month in 2011. That’s 70 percent more than Dealer Station, as an average.
The top ten dealers on the ECinteractive family of products now are Capital, Complete Office, Warehouse Direct, Guernsey, Give Something Back, Miller’s, New England Office Supply, Pay-Less, Forms & Supply, and A to Z Office Resource. They average more than $1.3 million a month in Web sales.
Dozens more dealers win more than a quarter million dollars every month in Web sales. Another 50 dealers win more than 150 grand every month. The point is, they can do it. ECinteractive is the platform for their success.
In this segment, we’d like to highlight five reasons why your customers love to shop your ECinteractive site.
Top in Web sales this month, Complete Office makes more than 1.5 million a month in Web sales from eighteen hundred user accounts in and around Seattle, San Diego, and new offices opening soon. They’ve added hundreds of custom items, and employ only four admin users. Says President Dave Patterson, “We started seven years ago, selling online from the start. About 65% of our sales is on the Web. It’s not a question of whether customers will shop online. They demand it, as well as sustainable initiatives for going green. It’s the way they do business.”
ECinteractive search is faster than ever, and friendlier with Enhanced Content. Both major wholesalers, S.P. Richards and United Stationers, provide the delightful shopping search experience they expect online. When your shoppers enter an office product, they can pick from several product-specific filters such as brand, ink color, material, weight, and so on. They can select items to compare together by key features. And they’ll be presented with accessories and similar products to up-sell and cross-sell each purchase.
There are several reasons why ECinteractive beats Dealer Station. Guests can check out and view order history with only their email address and credit card. Self-registration options can automatically create a new accounts in both the Web and your business system. It entices shy visitors to buy from you online, and saves time in attracting and creating new accounts.
In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
And of course, you can offer your shoppers the option to pay their balances online via credit card or other payment methods. It’s one of many ways ECi Software Solutions helps you go green and paperless. And all these features in ECinteractive get real results…
In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
Shoppers love our security, automated password reset, online video gallery, sorting by price, knowing an item is in stock, and customizing orders for a growing number of product offerings.
Shoppers appreciate that the Checkout page prompts them when the order exceeds their budget or approval limits. They also appreciate the professional confirmation emails, the ability to track their orders online, and scheduling approval forwarding when a manager’s on vacation. Bigger clients appreciate the ability to integrate with their eProcurement software, analyze usage online via Cxintelligence, and streamline accounting with item-level cost center reporting online.
Shoppers love the attractiveness and searchability of ECinteractive sites.
We have an aggressive schedule of enhancements to your shopping site, including new choices for revamping the look and feel of your site, allowing rebates and social sharing options. Machine dealers will also be able to collect meter readings online and offer service desk ticket handling online.
In this section, we’ll highlight five reasons that make it easy for dealers to manage their shopping site and grow their business online.
Here’s another example of another consistently successful dealer. Sun Office Products in Aurora, Colorado, makes $500,000 in Web sales every month from ten thousand user accounts nationwide. Robert Marchetti (sounds like Market-ee) is director of information systems at Sun Office. He says, “I feel fantastic about it. The redesigned Customer Admin page has made business easier. From start to finish, it leads you through. That’s especially helpful since our salespeople set up all our customers. The ability to customize content on our own has saved us a lot of time, with a quicker turnaround to add new business partners outside our wholesalers.”
As for your Admin Control Panel, customer setup is a snap now, with new wizards to guide you in setting up and copying user accounts and approval groups. Dashboards make it easy to pick up where you left off, identify recent visitors, and quickly check your site statistics and performance.
In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
In ECinteractive, you can include customer catalog items in your wholesaler’s enhanced search results. You can accept coupon and promotion codes at checkout that you have created in your DDMS Promotions database. You can create a series of email marketing campaigns that are integrated with your Web catalog of items, and include special pricing just for recipients. All these tools help you promote loyalty among your guests and long-time customers.
For big corporate and government accounts where purchasing requires an approval chain, approval chain setup is easy, with new wizards to guide you in setting up and copying user accounts and approval groups. Dashboards make it easy to pick up where you left off, identify recent visitors, and quickly check your site statistics and performance.
Dealers also love the tight integration with their ECi business system. They love knowing they can find the latest news about the system on their Admin Control Panel home page. They love being able to import custom catalogs, ranking items within search results, customizing site text without having to know HTML, offering shopper rewards and volume discounts.
Dealers also love being able to offer friendly chats online, enhancing their site’s brand by replacing the “ECinteractive” Web address with their own domain. They also love more flexibility in managing user favorites lists when wholesalers change the items they carry. They love being able to contact and qualify guests easily based on checkout prompts. They love being able to offer access to analytics that the big-box stores can’t match. They love being able to win big contracts with eProcurement. They love the new options for GoVideo to educate shoppers and enhance their brand’s search engine optimization.
Surveys indicate how easy it is to set up and promote the ECinteractive site.
Soon, we’ll offer powerful shopper analytics of sales and usage. In Version 12, you’ll be able to completely revamp your site into a unique site, and replace your existing site, simply by choosing from 3 customizable templates and multiple color themes. You’ll love the easy return authorization enhancement and the dealer merchandising options where you’ll have more control than ever. Later, you’ll be able to integrate your Machine & Equipment service desk with online tools for meter readings and service tickets.
You can have more success with ECinteractive. To get started, close this slide show and schedule your free demo.