Small presentation for Kozminski University

1. CHANGE MANAGEMENT
Konstantyn Flisiuk

3. WHAT IS CHANGE ?
TRANSITION
CURRENT STATE FUTURE STATE

4. ”
The central issue to creating change is never
just strategy, structure, culture, or systems.
The core of the matter is always about
changing behavior of people, how they see and
think about what is new or proposed
-JOHN KOTTER
THE HEART OF CHANGE
”

8. WHAT IS CHANGE MANAGEMENT ?
Change management is the application of a structured
process and set of tools for leading the people side of change
to achieve a desired outcome.

9. CHANGE IS GOING TO HAPPEN
1953
Chevrolet Corvette C1 2014
Chevrolet Corvette C7

10. CHANGE IS GOING TO HAPPEN

11. CHANGE IS GOING TO HAPPEN

12. You can manage change or you can let change just
happen on its own

13.  Change is inevitable
 Change is uncomfortable
 Change is disruptive
 The complexity of change
has increased
People ...
 feel awkward, self-conscious
 think first about what they have to
give up
 feel alone
 can only handle so much
 are at different levels of readiness
 revert to the old as soon as the
pressure is off
FACTS ABOUT CHANGE
DYNAMICS OF CHANGE

14. GOALS AND EFFECTS OF
CHANGE MANAGEMENT:
• minimize disruption
• exert some control over the schedule
• reduce the pain of the change
• get the affected employees involved in planning and executing
the change
• build teamwork at all levels of the organization as they work
together to implement the change
• establish a foundation for change that will make future changes
easier

15. KEY FEATURES OF CHANGE MANAGEMENT
• Change is the result of dissatisfaction with present strategies
• It is essential to develop a vision for a better alternative
• Management have to develop strategies to implement change
• There will be resistance to change

16. FORMS OF CHANGE

17. CHANGE MANAGEMENT IS A DOLPHIN, NOT A WHALE

18. JOHN KOTTER'S 'EIGHT STEPS TO SUCCESSFUL CHANGE'
1. Increase urgency
2. Build the guiding team
3. Get the vision right
4. Communicate for buy-in
5. Empower action
6. Create short-term wins
7. Don't let up
8. Make change stick

19. STAGES OF CHANGE MANAGEMENT
1. Change Management Planning
2. Manage the Actual Change
3. Bottom Line

20. FIVE BARRIERS TO SUCCESSFUL CHANGE
1. Normal Human resistance
2. Pressures of day-to-day events
3. Scarce resources
4. Inadequate planning processes
5. Incomplete information and changing circumstances

22. SOURCES
 "The Heart of Change" - John Kotter
 How social media and digital environments are changing management,
collaboration and organizations? - www.elisa.com/en/
 John Kotter's eight step model - www.kotterinternational.com
 Definition of Change management - www.prosci.com/change-
management/definition/
 Kotter's eight step model - www.kotterinternational.com
 Organizational and personal change management, process, plans, change
management and business development tips -
www.businessballs.com/changemanagement.htm
 Change management should be like a dolphin, not a whale -
http://www.torbenrick.eu/