0
The Kaleidoscope of Social
Features:
What Are They And How Do We Use Them

October 29, 2013
2

Adam Levithan
Senior Consultant
Portal Solutions
alevithan@portalsolutions.net
@portalsolutions
@collabadam
3

Kaleidoscope?
4

How can I use “social”
features to enhance
the way my
organization works?
5

Social
Unstructured
Structured
Collaboration
What is Social?
Inspired by: Christian
Buckley
6

Type of Content
Temporary
Record

Audience
Individual

Team

Enterprise

Comparing Features
7

Instant Message

Alevithan: Do you use Instant Messenger to
communicate?
SarcasticColleauge: Yes, actually I’m using In...
8

Instant Message
E-Mail
9

Instant Message
E-Mail

Social
Online Storage
Team Site/
Extranet
10

Instant Message
E-Mail

Social
Team Sites/
Extranet
Online Storage
Intranet
11

Instant Message
E-Mail

Social
Team Sites/
Extranet
Online Storage
Intranet
Document/ Record
Management
12

Social/ Unstructured
13

Microblog/
Newsfeed
14

Microblog/
Newsfeed
15

Microblog/
Newsfeed

Discussion board
16

Microblog/
Newsfeed

Discussion board
17

Microblog/
Newsfeed

Discussion board
Blog
18

Microblog/
Newsfeed

Discussion board
Blog
19

Microblog/
Newsfeed

Discussion board
Blog

Wiki
20

Microblog/
Newsfeed

Discussion board
Blog

Wiki
21

Microblog/
Newsfeed

Discussion board
Blog

Wiki
Group/
Community
22

Microblog/
Newsfeed

Discussion board
Blog

Wiki
Group/
Community
23

E-Mail

Record

Type of Content

Temporary

Instant Message

Inside your company
NOW

Individual

Team

Audience

Ente...
24

Inside your company
SOON

Temporary

Instant Message
E-Mail

Type of Content

Tacit Knowledge Exchange

Social
Online ...
25

Technology Foundation

Type of Content

Temporary

Instant Message
E-Mail
Social
Online Storage

Team Sites/ Extranet
...
26

How does unstructured
fit within my
organization?
• Overall Culture
• Specific need
27

Overall Business
Needs
• Goals for communication and
Mobility in the future
• Industry/Internal compliance
standards
•...
28

Return on Investment
• Happy Employees = Employee
Retention
• Increased Ideation & Finding Answers
= Productivity meas...
29

social
technologies make their
jobs more enjoyable (66%),
more productive (62%) and
"help them get work done
faster" (...
30

Special Offer to
Attendees (limited
time!)

SOCIAL STRATEGY WORKSHOP!
Free two-hour social analysis workshop!
Email al...
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The Kaleidoscope of Social Features: What Are They And How Do We Use Them

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  • Working with SharePoint since 2007 beta and have never looked back, focused on OOTB components, user experience and adoption of collaboration systems. Have been most recently building digital workplaces for large organizations using O365, On-Premise and Social Enterprise Tools
  • Why a Kaleidoscope? Because there are so many different options that it all blends together.
  • So what are we discussing here?
  • So what we’re going to be doing today is reviewing some major features that make up Structured and Unstructured Collaboration – with a focus on
  • Transcript of "The Kaleidoscope of Social Features: What Are They And How Do We Use Them"

    1. 1. The Kaleidoscope of Social Features: What Are They And How Do We Use Them October 29, 2013
    2. 2. 2 Adam Levithan Senior Consultant Portal Solutions alevithan@portalsolutions.net @portalsolutions @collabadam
    3. 3. 3 Kaleidoscope?
    4. 4. 4 How can I use “social” features to enhance the way my organization works?
    5. 5. 5 Social Unstructured Structured Collaboration What is Social? Inspired by: Christian Buckley
    6. 6. 6 Type of Content Temporary Record Audience Individual Team Enterprise Comparing Features
    7. 7. 7 Instant Message Alevithan: Do you use Instant Messenger to communicate? SarcasticColleauge: Yes, actually I’m using Instant Messenger Right now That’s a really good point
    8. 8. 8 Instant Message E-Mail
    9. 9. 9 Instant Message E-Mail Social Online Storage Team Site/ Extranet
    10. 10. 10 Instant Message E-Mail Social Team Sites/ Extranet Online Storage Intranet
    11. 11. 11 Instant Message E-Mail Social Team Sites/ Extranet Online Storage Intranet Document/ Record Management
    12. 12. 12 Social/ Unstructured
    13. 13. 13 Microblog/ Newsfeed
    14. 14. 14 Microblog/ Newsfeed
    15. 15. 15 Microblog/ Newsfeed Discussion board
    16. 16. 16 Microblog/ Newsfeed Discussion board
    17. 17. 17 Microblog/ Newsfeed Discussion board Blog
    18. 18. 18 Microblog/ Newsfeed Discussion board Blog
    19. 19. 19 Microblog/ Newsfeed Discussion board Blog Wiki
    20. 20. 20 Microblog/ Newsfeed Discussion board Blog Wiki
    21. 21. 21 Microblog/ Newsfeed Discussion board Blog Wiki Group/ Community
    22. 22. 22 Microblog/ Newsfeed Discussion board Blog Wiki Group/ Community
    23. 23. 23 E-Mail Record Type of Content Temporary Instant Message Inside your company NOW Individual Team Audience Enterprise
    24. 24. 24 Inside your company SOON Temporary Instant Message E-Mail Type of Content Tacit Knowledge Exchange Social Online Storage Team Sites/ Extranet Record Intranet Document/ Record Management Individual Team Audience Enterprise
    25. 25. 25 Technology Foundation Type of Content Temporary Instant Message E-Mail Social Online Storage Team Sites/ Extranet Record Intranet Document/ Record Management Individual Team Audience Enterprise
    26. 26. 26 How does unstructured fit within my organization? • Overall Culture • Specific need
    27. 27. 27 Overall Business Needs • Goals for communication and Mobility in the future • Industry/Internal compliance standards • Access to long-term knowledge
    28. 28. 28 Return on Investment • Happy Employees = Employee Retention • Increased Ideation & Finding Answers = Productivity measured in minutes • Increase in remote working = Travel Savings
    29. 29. 29 social technologies make their jobs more enjoyable (66%), more productive (62%) and "help them get work done faster" (57%). All in all, said Avanade, of IT decision makers said such those businesses currently using social , 82% want to use more of them in the future. collaboration tools Source: InformationWeek article on Avanade study http://ubm.io/17WDTQs
    30. 30. 30 Special Offer to Attendees (limited time!) SOCIAL STRATEGY WORKSHOP! Free two-hour social analysis workshop! Email alevithan@portalsolutions.net today to set up a time. Join us for more on the Digital Workplace! Webinar: Thursday, November 7th, 11:00am – 12:00pm Beyond Intranets – Enabling a Digital Workplace (Register Today!) Keep the conversation going… #socialspectrum @portalsolutions Thank you for attending!
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