Hotel Management System


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The E-Soft Hotel Management System (HMS) helps to manage & operate small to medium sized hotels. E-Soft Hotel Management System is a user-friendly, uncluttered and compact Hotel Management Software that automates the operation and management of a hotel. Our Hotel Management Software seamlessly integrates Reservations, Front Desk, Housekeeping functions on a single platform. An extensive variety of management reports can be generated from the E-Soft Hotel Management System.

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Hotel Management System

  1. 1. E-Soft Hotel Management System Everise Technology Sdn. Bhd.
  2. 2. Introduction <ul><li>Manage and operate small to medium sized hotels </li></ul><ul><li>User-friendly </li></ul><ul><li>Uncluttered </li></ul><ul><li>Compact </li></ul><ul><li>Multi-user </li></ul><ul><li>Multi-tasking </li></ul><ul><li>Client/Server Based application </li></ul>
  3. 3. Other Features <ul><li>System Setup & Master Files Maintenance </li></ul><ul><li>Hotel Guest Information Database Maintenance </li></ul><ul><li>Hotel Room Reservation </li></ul><ul><li>Hotel Room Availability </li></ul><ul><li>Hotel Check-In & Check-Out </li></ul><ul><li>Billing & Invoicing System </li></ul><ul><li>Guest Message System </li></ul><ul><li>Management Reports </li></ul>
  4. 4. Login System
  5. 5. System Setup & Files Maintenance <ul><li>Company Setting – Company Details </li></ul><ul><li>User Management – Multi-user </li></ul><ul><li>Parameter </li></ul><ul><li>Backup & Restore </li></ul><ul><li>Audit Trail – keep track editing </li></ul>
  6. 6. Company Setting
  7. 7. User Management
  8. 8. Parameter <ul><li>Charges - other charges </li></ul><ul><li>Floor - GF, 1F, 2F… </li></ul><ul><li>Location – Pools side, Portion A … </li></ul><ul><li>Room Type – Deluxe, Standard, Suite … </li></ul><ul><li>Room Master – Room No. & Details </li></ul><ul><li>Room Rate – Hourly, Daily </li></ul><ul><li>Department – F&B, Front office … </li></ul><ul><li>Room Operation – update rate & add room </li></ul><ul><li>Seasonal – Low, Shoulder, Peak … </li></ul>
  9. 9. Guest Info Maintenance <ul><li>Guest Information database will maintain all guest related information: </li></ul><ul><ul><li>Auto generate guest code </li></ul></ul><ul><ul><li>Different guest type </li></ul></ul><ul><ul><li>Personal particular </li></ul></ul>
  10. 10. Reservation <ul><li>Unlimited room reservation </li></ul><ul><li>Auto generate reservation no. </li></ul><ul><li>Record booking mode & guest details </li></ul><ul><li>Reservation details & room assigning </li></ul><ul><li>Cancel unwanted reservation </li></ul>
  11. 11. Room Availability <ul><li>Check by room no. / room type </li></ul><ul><li>Right click to change the room status & check in for walk in guest. </li></ul><ul><li>Showing Tentative room check out </li></ul>
  12. 12. Quick Room <ul><li>Almost same function as Room Availability </li></ul><ul><li>Showing room actual check out </li></ul><ul><li>Auto refresh </li></ul>
  13. 13. Check In / Out <ul><li>4 methods: </li></ul><ul><ul><li>Manual </li></ul></ul><ul><ul><ul><li>Check In/Out </li></ul></ul></ul><ul><ul><ul><li>Folio </li></ul></ul></ul><ul><ul><ul><li>To Do List </li></ul></ul></ul><ul><ul><li>Walk in </li></ul></ul><ul><ul><ul><li>Room Availability </li></ul></ul></ul><ul><ul><ul><li>Quick Room </li></ul></ul></ul><ul><ul><ul><li>Walk-in </li></ul></ul></ul><ul><ul><li>Reservation </li></ul></ul><ul><ul><ul><li>Reservation form </li></ul></ul></ul><ul><ul><li>Group </li></ul></ul><ul><ul><ul><li>Group check in / out </li></ul></ul></ul>
  14. 14. Manual check in <ul><li>Pull the guest details from Guest database </li></ul><ul><li>Creating new folio during guest new check in </li></ul>
  15. 15. Check in Walk-In Guest <ul><li>Check In Wizard </li></ul>
  16. 16. Check in thru Reservation <ul><li>Filter out the record from Reservation List </li></ul><ul><li>Check In button at Reservation Details portion – link to Check In Wizard </li></ul>
  17. 17. Group Check in <ul><li>F5 / Front Desk  Group Check In </li></ul><ul><li>Only company’s reservations with a status of reserved & room assigned for current day check in will be included </li></ul>System will auto generate the check in transaction accordingly
  18. 18. Billing & Invoicing <ul><li>2 types: </li></ul><ul><ul><li>Check out billing </li></ul></ul><ul><ul><li>Periodic invoicing </li></ul></ul>
  19. 19. Check out billing <ul><li>Call out the check in list </li></ul><ul><li>Other charges will be added into the check out total amount later. </li></ul>
  20. 20. Other Charges <ul><li>Charges beyond room rate </li></ul><ul><li>Internet, F&B, Laundry, Souvenir…… </li></ul><ul><li>Will auto add-in into Total Amount to be paid for guest during check out </li></ul><ul><li>Click on Oth Charges </li></ul><ul><li>Maintain your other charges here </li></ul><ul><ul><li>Select the charges Code the Charges table </li></ul></ul>
  21. 21. Folio <ul><li>Double click on the selected record will link user to Check In / Out form. </li></ul><ul><li>Group Check Out </li></ul><ul><ul><li>check in under 1 company group </li></ul></ul><ul><li>Check out by join bill </li></ul><ul><ul><li>more than 1 bill check out together </li></ul></ul><ul><li>Late check out </li></ul>
  22. 22. Check out by join bill <ul><li>Must select more than 1 bill </li></ul><ul><li>Input the payment details & click Done. </li></ul><ul><li>Print the bill if necessary </li></ul><ul><li>After click Check out by join bill button </li></ul><ul><li>The checked out record will remove from the list </li></ul>
  23. 23. Late Check Out <ul><li>Over the tentative check out date </li></ul>
  24. 24. Group Check Out <ul><li>F6 / Front Desk  Group Check Out </li></ul><ul><li>Only selected check out date record will be listed. </li></ul>System will auto generate the check out transaction accordingly
  25. 25. Invoicing <ul><li>From time to time issue the invoice to a particular company </li></ul><ul><li>Guest  Company  Invoice </li></ul>
  26. 26. Payment <ul><li>Maintain the payment voucher from guest </li></ul>
  27. 27. Reverse payment <ul><li>Click on the Reverse button </li></ul><ul><li>Select the payment voucher to reverse </li></ul>
  28. 28. Additional Features <ul><li>Guest Message </li></ul><ul><li>Hall Rental </li></ul><ul><li>Lost & Found </li></ul><ul><li>Item Maintenance </li></ul><ul><li>To Do’s Item & Events </li></ul><ul><li>Housekeeping </li></ul><ul><li>Current Snapshot </li></ul><ul><li>Occupancy Comparison </li></ul><ul><li>Night Audit </li></ul>
  29. 29. Guest Message <ul><li>Store the message pertaining to the guest </li></ul><ul><li>Marked as Delivered Message once it is informed. </li></ul>
  30. 30. Hall Rental <ul><li>Ball room, Meeting room … </li></ul><ul><li>Extra income </li></ul><ul><li>Front Desk  Hall Rental </li></ul><ul><li>Function Type – Wedding Dinner, Party … </li></ul><ul><li>Hall Rental – Rental Details </li></ul><ul><li>Hall Rental List </li></ul><ul><li>Payment – Individual / Company </li></ul><ul><li>Hall Master – Hall Details & Rental Rate </li></ul>
  31. 31. Hall Rental
  32. 32. Lost & Found <ul><li>Allows user to track items left by guest </li></ul><ul><li>Front Desk  Lost & Found </li></ul><ul><li>If the item is returned, input the owner info & press the R button to mark it as returned </li></ul><ul><li>If discarded the item, press the D button </li></ul>
  33. 33. Item Maintenance <ul><li>Used to record regular maintenance request </li></ul><ul><li>Eg: The hot water doesn't turn off in room 02-01 </li></ul><ul><li>Front Desk  Maintenance Item </li></ul><ul><li>Urgent Maintenance item </li></ul><ul><li>Mark as finished if the task is completed </li></ul><ul><li>Mark as Uncompleted if the task is not yet done </li></ul>
  34. 34. To Do’s Items & Events <ul><li>To Do’s Items </li></ul><ul><ul><li>allow user to attach items that need to be accomplished in regards to a folio, reservation or company </li></ul></ul><ul><li>Guest Events </li></ul><ul><ul><li>guest to-do items </li></ul></ul>
  35. 35. Today’s View <ul><li>Overview today’s room status </li></ul>
  36. 36. Housekeeping <ul><li>Used to monitor the room’s status </li></ul><ul><li>can be filtered to show rooms of a certain status </li></ul><ul><li>Comment on room’s status </li></ul>
  37. 37. Current Snapshot <ul><li>A quick overview of current in-house activity </li></ul>
  38. 38. Occupancy Comparison <ul><li>Allows user to analyze their daily occupancy visually. </li></ul><ul><li>Different colors represent different levels of occupancy. </li></ul>
  39. 39. Night Audit <ul><li>Used to audit of all the hotel rental transactions </li></ul>
  40. 40. Management Reports <ul><li>There are various build in reports provided for user to generate management purposes reports. </li></ul>
  41. 41. Everise Technology Sdn. Bhd. [email_address]