SlideShare a Scribd company logo
1 of 60
Building teams by
reinforcing personal
   feedback loops


                 Bartosz Kobyłecki
Growing
    Building teams by
   reinforcing personal
      feedback loops
Gains in the end


you’ll get step-by-step recipe
you’ll know reasons of each step
What is feedback?
         or         Im
    havi                 pa
  Be                       ct


                                feedback

        Awareness
lag
Feedback     predictability
attributes   means
Feedback lag

              time gap

Here you do                Here you
 something                know what
                         you’ve actually
                             done
Time matters
opportunities to
  react / change
       behavior




                     feedback lag
Expect the unexpected
Expect the unexpected


  Positive      Negative
 feedback       feedback
Expect the unexpected

             Eyebrows up
  Positive       with      Negative
 feedback     eyes wide    feedback
                open
Expect the unexpected

                 Eyebrows up
  Positive   30%
                     with    15-20%
                                      Negative
 feedback         eyes wide           feedback
                    open




             ignitors of change
Means of feedback

conversation
appraisal
high five
written
...
Suggested approach

lag: at least once per 3 months
predictability: focus on unexpected
means: mix - written with conversation
So, what could it
possibly change?
So, what could it
           possibly change?
     you should have more
optimism for changes we do
      in our teams’ process
So, what could it
           possibly change?
     you should have more
optimism for changes we do
      in our teams’ process




    I need more approbation
             from you, as this
     motivates me even more
                    to work
So, what could it
           possibly change?
     you should have more         you get nervous very fast and
optimism for changes we do       then it’s hard for me to tell you
      in our teams’ process       anything




    I need more approbation
             from you, as this
     motivates me even more
                    to work
So, what could it
           possibly change?
     you should have more         you get nervous very fast and
optimism for changes we do       then it’s hard for me to tell you
      in our teams’ process       anything



                                   Last month there where 3 situations
    I need more approbation        when you had problem with a certain
             from you, as this     task but the rest of the team didn’t
     motivates me even more        know about it. In consequence we
                    to work        failed with sprint delivery. Consider
                                   sharing problems earlier.
The more connections
between team mates...
connection =
{dependency,
expectation,
feedback}
The more connections
   between team mates...
   connection =
   {dependency,
   expectation,
   feedback}




...the more you can call your team a team, not a group
subjective


                      no guarantee




     take as much as you want
1.

     2.

          3.

               4.

                    5.


                         6.
1.
     Inform what you’re
     going to do
1.
     Inform what you’re
     going to do
     a month before
1.
      Inform what you’re
      going to do
     a month before
     the best is face-to-face (preceded by e-mail)
     purpose
       perception by others
       self development
1.
      Inform what you’re
      going to do
     a month before
     the best is face-to-face (preceded by e-mail)
     purpose
       perception by others
       self development

     show the spreadsheet
2.
     Encourage to make
     notes on daily basis
2.
      Encourage to make
      notes on daily basis

     feedback works best with real-life examples
     it’s not enough to say it once
     it’s HARD
General vs. precise
You are always late for meetings
                   and standups.




                                   During last month you were late on 5 out
                                   of 11 meetings we had. The team waits for
                                   you to avoid double talking and is wasting
                                   time.
3.                       Write your feedback

                      spreadsheet may look like this

  Do more of it - I                                                                                       Continue doing,
                                Do less of it. Too                       Stop doing it,
  like it! The more                                                                                       cause you’re an                      Start doing it                   Who (optional)
                                much is too bad                             please
      the better                                                                                            expert in it!
Keep on reminding everybody    I think you often impeach other       Stop playing those loud youtube    Your professional attitude. You   Start to talk more about your     Robert
what we’ve agreed on for our   people opinion. It’s OK time to       clips with speakers. It ruins my   separate problems from people,    yourself - your interests and
development process            time, but not all the time. Take it   flow completely.                    which is a nice skill.            hobbies. Life is not just work.
                               easy, it’s just an opinion.




              (...)                             (...)                               (...)                              (...)                              (...)                       (...)
3.   Write your feedback
3.    Write your feedback
     I use Google Docs forms
     make it descriptive !
     each one gives feedback to everyone in a team
3.    Write your feedback
     I use Google Docs forms
     make it descriptive !
     each one gives feedback to everyone in a team
     make sure that anonymous is anonymous. It’s
     crucial, but...
     ...allow people to leave their names if they want
     to
4.
     Debriefing and making
     sense
4.
     Debriefing and making
     sense
     share a gathered feedback
     read the feedback by yourself
     schedule a meeting - talk about impression
4.
     Debriefing and making
     sense
     share a gathered feedback
     read the feedback by yourself
     schedule a meeting - talk about impression
     during a meeting ask 3 important questions:
       what was the biggest surprise for you?

       what did you expected?

       what are you content with?
5.   Q&A
5.   Q&A

     I gave 10 mins to each person, so one could
     say:
5.   Q&A

     I gave 10 mins to each person, so one could
     say:
       what surprised him/her

       what he/she is going to change

       what he/she is not going to change and why
5.    Q&A

     I gave 10 mins to each person, so one could
     say:
       what surprised him/her

       what he/she is going to change

       what he/she is not going to change and why

     make it a live, public conversation to avoid
     misunderstandings
6.   Follow ups!
6.   Follow ups!

     coaching becomes crucial
6.   Follow ups!

     coaching becomes crucial
     15 mins each two weeks
6.   Follow ups!

     coaching becomes crucial
     15 mins each two weeks
     no follow ups = let go next feedback
6.   Follow ups!

     coaching becomes crucial
     15 mins each two weeks
     no follow ups = let go next feedback
     give some time - it takes a month to change
     a habit
6.   Follow ups!

     coaching becomes crucial
     15 mins each two weeks
     no follow ups = let go next feedback
     give some time - it takes a month to change
     a habit
     coaching shouldn’t be done by supervisor!
Inform

         Make notes

                      Write

                              Debriefing

                                       Q&A


                                             Follow up
0.
0.    Be an example

     experience it first by yourself
     ask for feedback just for you
Final notice

if there is no follow up, the whole process is
perceived counterproductive
low level of trust?
high level of trust?
Thank you
                Got questions? email me at b.kobylecki@coaching4IT.com


Credits
http://www.sxc.hu/photo/211874

http://www.sxc.hu/browse.phtml?f=download&id=731963

http://files.myopera.com/saranayrose/blog/bigpond-interview.jpg

http://www.sxc.hu/photo/523039

http://d2mns3z2df8ldk.cloudfront.net/assets/travel/getting_around/2170-640x360-congestion-
charge_hero.jpg

http://www.dofa.pl/uploads/images/ppp%20k%203.jpg

http://www.flickr.com/photos/corkbilly/6812644184/

research: http://www.whyteco.com.au/PDFs/Research_Bulletin%20No.7_May12.pdf

More Related Content

What's hot

Unit 4 student evaluation and feedback
Unit 4 student evaluation and feedbackUnit 4 student evaluation and feedback
Unit 4 student evaluation and feedback
Gareth Hill
 

What's hot (11)

Mastering the Art of Facilitation
Mastering the Art of FacilitationMastering the Art of Facilitation
Mastering the Art of Facilitation
 
Unit 4 student evaluation and feedback
Unit 4 student evaluation and feedbackUnit 4 student evaluation and feedback
Unit 4 student evaluation and feedback
 
Feedback with a deck of cards and a pile of emotions
Feedback with a deck of cards and a pile of emotionsFeedback with a deck of cards and a pile of emotions
Feedback with a deck of cards and a pile of emotions
 
Wellbeing Week 6 June 19
Wellbeing Week 6 June 19Wellbeing Week 6 June 19
Wellbeing Week 6 June 19
 
Personal brand workbook
Personal brand workbookPersonal brand workbook
Personal brand workbook
 
Going Horizontal: The path to better organizations and a better society - Sam...
Going Horizontal: The path to better organizations and a better society - Sam...Going Horizontal: The path to better organizations and a better society - Sam...
Going Horizontal: The path to better organizations and a better society - Sam...
 
The Path of Pain: Mastering Game Design in 20 steps - takeaway
The Path of Pain: Mastering Game Design in 20 steps - takeawayThe Path of Pain: Mastering Game Design in 20 steps - takeaway
The Path of Pain: Mastering Game Design in 20 steps - takeaway
 
Teaching Adults ANYTHING in 4 Easy Steps
Teaching Adults ANYTHING in 4 Easy StepsTeaching Adults ANYTHING in 4 Easy Steps
Teaching Adults ANYTHING in 4 Easy Steps
 
Reviving Retrospectives
Reviving RetrospectivesReviving Retrospectives
Reviving Retrospectives
 
Avoid procrastination
Avoid procrastinationAvoid procrastination
Avoid procrastination
 
Team Building Portfilio
Team Building PortfilioTeam Building Portfilio
Team Building Portfilio
 

Similar to Building teams by reinforcing personal feedback loops

5© American Management Association. All rights reserved. 7.docx
5© American Management Association. All rights reserved. 7.docx5© American Management Association. All rights reserved. 7.docx
5© American Management Association. All rights reserved. 7.docx
fredharris32
 
Difficult Conversations
Difficult ConversationsDifficult Conversations
Difficult Conversations
Bill Taylor
 
The Feedback Effect 2021
The Feedback Effect 2021The Feedback Effect 2021
The Feedback Effect 2021
Julie Wyman
 

Similar to Building teams by reinforcing personal feedback loops (20)

SXSW - Diving Deep: Best Practices For Interviewing Users
SXSW - Diving Deep: Best Practices For Interviewing UsersSXSW - Diving Deep: Best Practices For Interviewing Users
SXSW - Diving Deep: Best Practices For Interviewing Users
 
The Art of Developmental Feedback
The Art of Developmental FeedbackThe Art of Developmental Feedback
The Art of Developmental Feedback
 
The Feedback Effect @ Global Scrum Gathering 2022
The Feedback Effect @ Global Scrum Gathering 2022The Feedback Effect @ Global Scrum Gathering 2022
The Feedback Effect @ Global Scrum Gathering 2022
 
Chewse LA Communication Workshop
Chewse LA Communication WorkshopChewse LA Communication Workshop
Chewse LA Communication Workshop
 
Communication Workshop
Communication WorkshopCommunication Workshop
Communication Workshop
 
How to break down barriers to give more feedback at work
How to break down barriers to give more feedback at workHow to break down barriers to give more feedback at work
How to break down barriers to give more feedback at work
 
Communication Hacks: Strategies for fostering collaboration and dealing with ...
Communication Hacks: Strategies for fostering collaboration and dealing with ...Communication Hacks: Strategies for fostering collaboration and dealing with ...
Communication Hacks: Strategies for fostering collaboration and dealing with ...
 
How to Boost Your Career Through Negative Feedback
How to Boost Your Career Through Negative FeedbackHow to Boost Your Career Through Negative Feedback
How to Boost Your Career Through Negative Feedback
 
5© American Management Association. All rights reserved. 7.docx
5© American Management Association. All rights reserved. 7.docx5© American Management Association. All rights reserved. 7.docx
5© American Management Association. All rights reserved. 7.docx
 
Agile for Humanity 2022: The Feedback Effect
Agile for Humanity 2022: The Feedback EffectAgile for Humanity 2022: The Feedback Effect
Agile for Humanity 2022: The Feedback Effect
 
Agile2021 - The Feedback Effect
Agile2021 - The Feedback EffectAgile2021 - The Feedback Effect
Agile2021 - The Feedback Effect
 
Ed Batista, The Art of Self-Coaching (Public Course), Class 1: BEGINNINGS
Ed Batista, The Art of Self-Coaching (Public Course), Class 1: BEGINNINGS Ed Batista, The Art of Self-Coaching (Public Course), Class 1: BEGINNINGS
Ed Batista, The Art of Self-Coaching (Public Course), Class 1: BEGINNINGS
 
Difficult Conversations
Difficult ConversationsDifficult Conversations
Difficult Conversations
 
Having Difficult Conversations
Having Difficult ConversationsHaving Difficult Conversations
Having Difficult Conversations
 
The Feedback Effect 2021
The Feedback Effect 2021The Feedback Effect 2021
The Feedback Effect 2021
 
Give Feedback
Give FeedbackGive Feedback
Give Feedback
 
Crucial confrontations
Crucial confrontationsCrucial confrontations
Crucial confrontations
 
InnerSpace / NRI Communication Workshop
InnerSpace / NRI Communication WorkshopInnerSpace / NRI Communication Workshop
InnerSpace / NRI Communication Workshop
 
Effective Briefing Techniqes Day Two
Effective Briefing Techniqes Day TwoEffective Briefing Techniqes Day Two
Effective Briefing Techniqes Day Two
 
How To Do Meaningful Work And Leave A Legacy
How To Do Meaningful Work And Leave A LegacyHow To Do Meaningful Work And Leave A Legacy
How To Do Meaningful Work And Leave A Legacy
 

Building teams by reinforcing personal feedback loops

  • 1. Building teams by reinforcing personal feedback loops Bartosz Kobyłecki
  • 2. Growing Building teams by reinforcing personal feedback loops
  • 3. Gains in the end you’ll get step-by-step recipe you’ll know reasons of each step
  • 4. What is feedback? or Im havi pa Be ct feedback Awareness
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. lag Feedback predictability attributes means
  • 10. Feedback lag time gap Here you do Here you something know what you’ve actually done
  • 11.
  • 12.
  • 13.
  • 14. Time matters opportunities to react / change behavior feedback lag
  • 16. Expect the unexpected Positive Negative feedback feedback
  • 17. Expect the unexpected Eyebrows up Positive with Negative feedback eyes wide feedback open
  • 18. Expect the unexpected Eyebrows up Positive 30% with 15-20% Negative feedback eyes wide feedback open ignitors of change
  • 20. Suggested approach lag: at least once per 3 months predictability: focus on unexpected means: mix - written with conversation
  • 21. So, what could it possibly change?
  • 22. So, what could it possibly change? you should have more optimism for changes we do in our teams’ process
  • 23. So, what could it possibly change? you should have more optimism for changes we do in our teams’ process I need more approbation from you, as this motivates me even more to work
  • 24. So, what could it possibly change? you should have more you get nervous very fast and optimism for changes we do then it’s hard for me to tell you in our teams’ process anything I need more approbation from you, as this motivates me even more to work
  • 25. So, what could it possibly change? you should have more you get nervous very fast and optimism for changes we do then it’s hard for me to tell you in our teams’ process anything Last month there where 3 situations I need more approbation when you had problem with a certain from you, as this task but the rest of the team didn’t motivates me even more know about it. In consequence we to work failed with sprint delivery. Consider sharing problems earlier.
  • 26. The more connections between team mates... connection = {dependency, expectation, feedback}
  • 27. The more connections between team mates... connection = {dependency, expectation, feedback} ...the more you can call your team a team, not a group
  • 28. subjective no guarantee take as much as you want
  • 29. 1. 2. 3. 4. 5. 6.
  • 30. 1. Inform what you’re going to do
  • 31. 1. Inform what you’re going to do a month before
  • 32. 1. Inform what you’re going to do a month before the best is face-to-face (preceded by e-mail) purpose perception by others self development
  • 33. 1. Inform what you’re going to do a month before the best is face-to-face (preceded by e-mail) purpose perception by others self development show the spreadsheet
  • 34. 2. Encourage to make notes on daily basis
  • 35. 2. Encourage to make notes on daily basis feedback works best with real-life examples it’s not enough to say it once it’s HARD
  • 36. General vs. precise You are always late for meetings and standups. During last month you were late on 5 out of 11 meetings we had. The team waits for you to avoid double talking and is wasting time.
  • 37. 3. Write your feedback spreadsheet may look like this Do more of it - I Continue doing, Do less of it. Too Stop doing it, like it! The more cause you’re an Start doing it Who (optional) much is too bad please the better expert in it! Keep on reminding everybody I think you often impeach other Stop playing those loud youtube Your professional attitude. You Start to talk more about your Robert what we’ve agreed on for our people opinion. It’s OK time to clips with speakers. It ruins my separate problems from people, yourself - your interests and development process time, but not all the time. Take it flow completely. which is a nice skill. hobbies. Life is not just work. easy, it’s just an opinion. (...) (...) (...) (...) (...) (...)
  • 38. 3. Write your feedback
  • 39. 3. Write your feedback I use Google Docs forms make it descriptive ! each one gives feedback to everyone in a team
  • 40. 3. Write your feedback I use Google Docs forms make it descriptive ! each one gives feedback to everyone in a team make sure that anonymous is anonymous. It’s crucial, but... ...allow people to leave their names if they want to
  • 41. 4. Debriefing and making sense
  • 42. 4. Debriefing and making sense share a gathered feedback read the feedback by yourself schedule a meeting - talk about impression
  • 43. 4. Debriefing and making sense share a gathered feedback read the feedback by yourself schedule a meeting - talk about impression during a meeting ask 3 important questions: what was the biggest surprise for you? what did you expected? what are you content with?
  • 44.
  • 45. 5. Q&A
  • 46. 5. Q&A I gave 10 mins to each person, so one could say:
  • 47. 5. Q&A I gave 10 mins to each person, so one could say: what surprised him/her what he/she is going to change what he/she is not going to change and why
  • 48. 5. Q&A I gave 10 mins to each person, so one could say: what surprised him/her what he/she is going to change what he/she is not going to change and why make it a live, public conversation to avoid misunderstandings
  • 49.
  • 50. 6. Follow ups!
  • 51. 6. Follow ups! coaching becomes crucial
  • 52. 6. Follow ups! coaching becomes crucial 15 mins each two weeks
  • 53. 6. Follow ups! coaching becomes crucial 15 mins each two weeks no follow ups = let go next feedback
  • 54. 6. Follow ups! coaching becomes crucial 15 mins each two weeks no follow ups = let go next feedback give some time - it takes a month to change a habit
  • 55. 6. Follow ups! coaching becomes crucial 15 mins each two weeks no follow ups = let go next feedback give some time - it takes a month to change a habit coaching shouldn’t be done by supervisor!
  • 56. Inform Make notes Write Debriefing Q&A Follow up
  • 57. 0.
  • 58. 0. Be an example experience it first by yourself ask for feedback just for you
  • 59. Final notice if there is no follow up, the whole process is perceived counterproductive low level of trust? high level of trust?
  • 60. Thank you Got questions? email me at b.kobylecki@coaching4IT.com Credits http://www.sxc.hu/photo/211874 http://www.sxc.hu/browse.phtml?f=download&id=731963 http://files.myopera.com/saranayrose/blog/bigpond-interview.jpg http://www.sxc.hu/photo/523039 http://d2mns3z2df8ldk.cloudfront.net/assets/travel/getting_around/2170-640x360-congestion- charge_hero.jpg http://www.dofa.pl/uploads/images/ppp%20k%203.jpg http://www.flickr.com/photos/corkbilly/6812644184/ research: http://www.whyteco.com.au/PDFs/Research_Bulletin%20No.7_May12.pdf

Editor's Notes

  1. prezentacja będzie dostępna publicznie\n
  2. prezentacja będzie dostępna publicznie\n
  3. \n
  4. assuming that I’ll not bore you to sleep\n\nstart with theory, later practice\n
  5. moment when you become aware of an impact you caused by your behavior\n
  6. remember when you scored a goal...\n
  7. parents - teacher interview\n
  8. or the moment when you become aware of opened toiled lid..\n\nyou may observe a pattern here - the honesty of feedback depends on relations that you have - the closer relation, the more honest feedback. \n\nwe are often afraid of giving feedback because we think this may ruin the existing relation.\n\nparadoxically to build a good relation we need feedback.\n\nbut instead in the workplace we get THIS\n\n\n
  9. In work environment we get our feedback from...Jenkins.\n\nuseful, skills, behavior and attitude \n\nEarn a living as a programmer but you’re a human, so you should also have feedback on how you, as a human, are perceived at work. \n
  10. before the example...\n\nAmong many attributes of feedback there are three, that deserve special attention.\n
  11. \n
  12. \n
  13. change temperature, experience\n
  14. congestion charge zone.\n
  15. \n
  16. Surprise drives us to change our behavior.\n\nself awareness improves\n
  17. Surprise drives us to change our behavior.\n\nself awareness improves\n
  18. Surprise drives us to change our behavior.\n\nself awareness improves\n
  19. Surprise drives us to change our behavior.\n\nself awareness improves\n
  20. appraisal in corporations, takes a lot of time\n
  21. you may ask yourself now\n
  22. answer to yourself if you could ignore it completely\n\ncreates dependencies and expectations\n\nthese establish connections\n\n\n
  23. answer to yourself if you could ignore it completely\n\ncreates dependencies and expectations\n\nthese establish connections\n\n\n
  24. answer to yourself if you could ignore it completely\n\ncreates dependencies and expectations\n\nthese establish connections\n\n\n
  25. answer to yourself if you could ignore it completely\n\ncreates dependencies and expectations\n\nthese establish connections\n\n\n
  26. \n
  27. connections may become stronger if there are expectations and dependencies\n
  28. Process was carried out within a dev team - no PO, no line manager, just developers, coder, tester. I served the team as a scrum master. \nIt doesn’t mean it won’t work in your case, it just means that my experience was within such an environment.\n
  29. now, taking the advantage that I’m on stage, I’ll try to convince you to waterfall methodology...\n
  30. why inform a month before? to give people some time to make observations and make sure what really deserves feedback, i.e. you’re always late\nexplain why you want to do it:\n- give a chance to know how are you perceived by others\n- self development\n- model dojrzałości zespołowej - wejście na kolejny level\n\nHow can a boss be aware of feedback taking place and not use it in his performance review?\n
  31. why inform a month before? to give people some time to make observations and make sure what really deserves feedback, i.e. you’re always late\nexplain why you want to do it:\n- give a chance to know how are you perceived by others\n- self development\n- model dojrzałości zespołowej - wejście na kolejny level\n\nHow can a boss be aware of feedback taking place and not use it in his performance review?\n
  32. why inform a month before? to give people some time to make observations and make sure what really deserves feedback, i.e. you’re always late\nexplain why you want to do it:\n- give a chance to know how are you perceived by others\n- self development\n- model dojrzałości zespołowej - wejście na kolejny level\n\nHow can a boss be aware of feedback taking place and not use it in his performance review?\n
  33. why inform a month before? to give people some time to make observations and make sure what really deserves feedback, i.e. you’re always late\nexplain why you want to do it:\n- give a chance to know how are you perceived by others\n- self development\n- model dojrzałości zespołowej - wejście na kolejny level\n\nHow can a boss be aware of feedback taking place and not use it in his performance review?\n
  34. why inform a month before? to give people some time to make observations and make sure what really deserves feedback, i.e. you’re always late\nexplain why you want to do it:\n- give a chance to know how are you perceived by others\n- self development\n- model dojrzałości zespołowej - wejście na kolejny level\n\nHow can a boss be aware of feedback taking place and not use it in his performance review?\n
  35. why inform a month before? to give people some time to make observations and make sure what really deserves feedback, i.e. you’re always late\nexplain why you want to do it:\n- give a chance to know how are you perceived by others\n- self development\n- model dojrzałości zespołowej - wejście na kolejny level\n\nHow can a boss be aware of feedback taking place and not use it in his performance review?\n
  36. series of little steps \nit’s hard but don’t worry - that it’s just one month.\n\npurpose of notes - establish communication - give examples to be better understood\nother purpose - you make sure that you’re right\n
  37. \n
  38. \n
  39. \n
  40. writing encourages reflection\n\nanonymous - honest\n\n\n
  41. writing encourages reflection\n\nanonymous - honest\n\n\n
  42. writing encourages reflection\n\nanonymous - honest\n\n\n
  43. writing encourages reflection\n\nanonymous - honest\n\n\n
  44. writing encourages reflection\n\nanonymous - honest\n\n\n
  45. bad energy - go away\ngood energy - convert to enthusiasm to work on oneself\n\nDebriefing done by specialist (not line manager) may lead to higher level of satisfaction. Agile coach is such a specialist as I assume he developed soft and interpersonal skills. I discourage debriefing be done by a team member.\n\n\n
  46. bad energy - go away\ngood energy - convert to enthusiasm to work on oneself\n\nDebriefing done by specialist (not line manager) may lead to higher level of satisfaction. Agile coach is such a specialist as I assume he developed soft and interpersonal skills. I discourage debriefing be done by a team member.\n\n\n
  47. bad energy - go away\ngood energy - convert to enthusiasm to work on oneself\n\nDebriefing done by specialist (not line manager) may lead to higher level of satisfaction. Agile coach is such a specialist as I assume he developed soft and interpersonal skills. I discourage debriefing be done by a team member.\n\n\n
  48. bad energy - go away\ngood energy - convert to enthusiasm to work on oneself\n\nDebriefing done by specialist (not line manager) may lead to higher level of satisfaction. Agile coach is such a specialist as I assume he developed soft and interpersonal skills. I discourage debriefing be done by a team member.\n\n\n
  49. bad energy - go away\ngood energy - convert to enthusiasm to work on oneself\n\nDebriefing done by specialist (not line manager) may lead to higher level of satisfaction. Agile coach is such a specialist as I assume he developed soft and interpersonal skills. I discourage debriefing be done by a team member.\n\n\n
  50. bad energy - go away\ngood energy - convert to enthusiasm to work on oneself\n\nDebriefing done by specialist (not line manager) may lead to higher level of satisfaction. Agile coach is such a specialist as I assume he developed soft and interpersonal skills. I discourage debriefing be done by a team member.\n\n\n
  51. bad energy - go away\ngood energy - convert to enthusiasm to work on oneself\n\nDebriefing done by specialist (not line manager) may lead to higher level of satisfaction. Agile coach is such a specialist as I assume he developed soft and interpersonal skills. I discourage debriefing be done by a team member.\n\n\n
  52. Feedback may hurt. Be there as a supporter. If you are not sure that you can handle debriefing, let it do someone from HR department. People can be very sensitive and immediately go to the negatives and undermine their self-esteem.\n \n
  53. \n
  54. \n
  55. \n
  56. \n
  57. \n
  58. \n
  59. there’s been a study conducted, which revealed that no follow up = no action. \n
  60. there’s been a study conducted, which revealed that no follow up = no action. \n
  61. there’s been a study conducted, which revealed that no follow up = no action. \n
  62. there’s been a study conducted, which revealed that no follow up = no action. \n
  63. there’s been a study conducted, which revealed that no follow up = no action. \n
  64. It’s not rocket science. It’s simple and keep it simple. At least at the beginning.\n
  65. it’s easier to show what the feedback is than just talk about it\n
  66. it’s easier to show what the feedback is than just talk about it\n
  67. Survival - Learning - Self organizing\n
  68. \n