A webinar presented by Dr. Shira Agasi, Senior Data Analyst and Researcher at Clicktale, in association with Argyle.
Watch the full webinar on demand at www.clicktale.com
5. Consumers hesitated when asked to join membership
plan as they were faced with seemingly irrelevant
questions. Even highly engaged consumers didn’t
continue, leading to frustration & cart abandonment.
Use Case #1: Leading footwear brand
6. Asked too many questions without justifying
why…Consumers (even those who converted)
displayed distinct struggle, resulting in potential
revenue loss & reduced LTV.
Use Case #2: Leading tech company
7. Quantifying the genesis of consumer Lifetime Value as
it manifests in form interactions can help improve
offline experience