How to get medical staff in to help you if you can't open for them>

1. Is Home Safety Keeping You From Getting
Medical Assistance?
Recently Citi Protection added a Medical Assist service to our range of home safety and personal
protection services.
This is where you would trigger a medical “panic button” and immediately we will have a
medical team dispatched and give them any life-saving details like medical aid details, chronic
medication, allergies etc.
However, as the one barrier is broken down another is raised, and that is entrance to your home.
All is good and well that an ambulance or similar is dispatched when you are in need of medical
assistance, and possibly even incapacitated, however, what good will this all do when they arrive
and they can’t enter your home or property?
This is where the possible inclusion of a lock box could be
considered. So what is a lock box exactly?
As you can see to your left, a lock box is a little box that can hold a set of keys to your house and
is secured by a combination which can be given to whoever you wish, including possibly your
armed response company, who in turn can give it to the medical assistance team.
A lock box isn’t installed and neither are any tools necessary to have it set up.
You can either put it on your front door or gate and it will be in place when you need assistance
and cannot come to the door your.

2. Now this in itself can be a security risk if you don’t have a good, guaranteed make, because you
can just imagine what problems this can cause to your
safety if it’s easy to get into in, not to mention problems with your insurance company.
The best option would be to seek the assistance and advice of your insurance provider or even
better, your home security company to advise on an insurance compliant make and the best
possible place to put the lock box.
If you need help in determining the best security for your home, putting medical emergency
assistance in place or just a professional security consultant, do not hesitate to contact Citi
Protection today.