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Efficient Hostel Management with ASSD
 

Efficient Hostel Management with ASSD

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    Efficient Hostel Management with ASSD Efficient Hostel Management with ASSD Presentation Transcript

    • Efficient Hostel Management A Complete Software Solution Streamline Processes, Save Time, Increase Revenue, and Drive Profitability!
    • Who we are ASSD - Full Service Software Provider Specializing in Hostel Software for over 20 years12/13/11 © 2011 ASSD - Andreas Stolz Software Development 2
    • The ASSD Offices ASSD has four offices worldwide. ASSD Headquarters is located in Munich, Germany - home to our Munich based Software Development and Corporate Communications Teams. Andreas Stolz, founder and CEO12/13/11 © 2011 ASSD - Andreas Stolz Software Development 3
    • The ASSD Offices Rumen Tashev - manages the ASSD office in Sofia, Bulgaria, focusing on software development and sales. Thomas Hussain - leads the ASSD Sales and Support office in Oldenburg, Germany.  Tracy Walters - heads the newest ASSD office based in San Francisco, California, USA.  12/13/11 © 2011 ASSD - Andreas Stolz Software Development 4
    • The World of ASSD! More than 1000 properties world wide use ASSD. Countries: United States Germany England France Switzerland Belgium Netherlands Iceland Luxembourg Languages: Austria Italy English German, French, Spanish, and more! Czech Republic Spain Property Size Range: 30 - 1100 beds Portugal12/13/11 © 2011 ASSD - Andreas Stolz Software Development 5
    • Sounds great! How do we do it? Streamline Processes Save Time Increase Revenue Drive Profitability12/13/11 © 2011 ASSD - Andreas Stolz Software Development 6
    • ASSD & Efficiency ASSD will help you create efficiency by providing the right tools to automate essential business processes. Automated processes, when optimized, deliver the greatest level of efficiency. Time saved through automation allows resource reallocation. Efficient online allocations increase online exposure - increasing revenue and driving profitability.12/13/11 © 2011 ASSD - Andreas Stolz Software Development 7
    • Business Processes – what are they? A business process is a set of logically related business activities that combine to deliver something of value (e.g. products, goods, services or information) to a customer.
12/13/11 © 2011 ASSD - Andreas Stolz Software Development 8
    • What is Business Process Management? “The achievement of an organization’s objectives through the improvement, management, and control of essential business processes.”12/13/11 © 2011 ASSD - Andreas Stolz Software Development 9
    • Why does it matter? If not managed, processes tend to get out of control based on the need of the moment or outdated tools – causing inefficiencies.12/13/11 © 2011 ASSD - Andreas Stolz Software Development 10
    • Business Processes – Impact on Value The printer is 20 feet from the desk Time / Wage Value Trip # Trips Cost Lost 30 Sec. 30 X day $10 / hr. $900/ yr.12/13/11 © 2011 ASSD - Andreas Stolz Software Development 11
    • Business Processes – Impact on Value 150 beds 1500 third party reservations per year Manual entry accuracy 80%
 Total Value Time / Wage Res. Res. Errors Lost Cost 5 min 1500 $10/hr $250 $150012/13/11 © 2010 ASSD - Andreas Stolz Software Development 12
    • Business Processes – Impact on Value Manager Salary - $50,000 per year 1 hr/day, 5 days/week spent managing allocations manually
 Time / Value Wage Lost Year 260 hrs $24.03 $6247.8012/13/11 © 2011 ASSD - Andreas Stolz Software Development 13
    • So what does this have to do with Property Management Systems? “The first rule of any technology is that automation applied to an efficient process will magnify the efficiency. The second rule is that automation applied to an inefficient process will magnify the inefficiency” ~ Bill Gates12/13/11 © 2011 ASSD - Andreas Stolz Software Development 14
    • What does ASSD have to offer? Modular Develop the right component combination for your property Fully Customizable ASSD is meant to be “dialed in” - optimized Well defined user input to achieve maximum output For a defined output use minimum user input.12/13/11 © 2011 ASSD - Andreas Stolz Software Development 15
    • What does ASSD have to offer? Flexible Each configuration can be as simple or as complex as the property requires ASSD can accommodate any size property A Solid Investment ASSD Software will grow and evolve with your business Future developments based on Customer wish lists. A dedicated and knowledgeable support team Call us anytime!12/13/11 © 2011 ASSD - Andreas Stolz Software Development 16
    • Components of the ASSD Software Suite ASSD Property Management System ASSD Central Reservations ASSD Web Booking Engine ASSD Channel Manager ASSD Business Intelligence ToolPLUS…. A long term partner in Business Growth!12/13/11 © 2010 ASSD - Andreas Stolz Software Development 17
    • The ASSD Property Management System (PMS) The powerhouse of the ASSD Suite Fully customizable to meet unique operational needs. Easy inventory management Drag and drop Control automated online allocations Automatically download reservations VAT (Sales and Lodging taxes) accommodated Online booking commission is imported Meals, groups, activities, packages12/13/11 © 2010 ASSD - Andreas Stolz Software Development 18
    • The ASSD Property Management System (PMS) Customer Relationship Management Every stay is recorded Easily export guest information for marketing Shared guest database capability for multi-property configurations Keep your guests coming to your properties Integrated Cash Register Point of Sale and Café Shift Processing – Cash tracking All transactions are tracked by user Complete shift reporting12/13/11 © 2010 ASSD - Andreas Stolz Software Development 19
    • The ASSD Property Management System (PMS) Complete financial and accounting functionality. Interfaces with QuickBooks and other Accounting Software Full reporting capability & report editor. All reports can be customized and/or new reports created. 12/13/11 © 2010 ASSD - Andreas Stolz Software Development 20
    • The ASSD Property Management System (PMS) Sophisticated Price structure options WDWE and Seasonal pricing “Intelligent” yield management “Smart” Allocations Automatic template based optimized room allocations Accommodates any building configuration The software does the work! Complete Group functionality. Reminders & Letters Payment Schedules Calculates cancellation fees automatically12/13/11 © 2010 ASSD - Andreas Stolz Software Development 21
    • The ASSD Central Reservation System (CRS) The central distribution hub for allocations and pricing. Changing and prices are continually updated while reservations are continually downloaded to the PMS.12/13/11 © 2011 ASSD - Andreas Stolz Software Development 22
    • The ASSD Web Booking Engine Working in tandem with the CRS the Booking Engine allows you to book directly from your website Commission Free! Your Website Reservations are secured via credit card, imported into the PMS with correct pricing, and ready to be checked in!12/13/11 © 2011 ASSD - Andreas Stolz Software Development 23
    • The ASSD Web Booking EngineBook from your property’s website – Commission Free!12/13/11 © 2011 ASSD - Andreas Stolz Software Development 24
    • 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 25
    • Book from your website – Commission Free!12/13/11 © 2011 ASSD - Andreas Stolz Software Development 26
    • 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 27
    • The ASSD Channel Manager Allocations and prices are distributed to 25+ third party web sites. Reservations are automatically imported and assigned. Online allocations are optimized No loss of value due to manual entry or error12/13/11 © 2011 ASSD - Andreas Stolz Software Development 28
    • The ASSD Channel Manager Agoda HostelClub.com InstantWorldBooking Atrapalo HostelMania LastMinute.com Booking.com HostelWorld LateRooms.com BudgetPlaces.com HostelWorld2 NetHotels CHAMBRES! Hotel Reservation RatesToGo EasyToBook Service TourisLine Expedia.com Hotel.de VENERE GOMIO HotelBeds.com VisitBerlin HostelBookers.com Hotelreservierung.de Additional channels available upon request!12/13/11 © 2011 ASSD - Andreas Stolz Software Development 29
    • The ASSD Channel Manager 
 More than reservations! Monitor your Competition Data is derived from other booking platforms automatically Select properties for comparison Analyze nearest property rates12/13/11 © 2011 ASSD - Andreas Stolz Software Development 30
    • The ASSD Channel Manager 
 More than reservations!Monitor your Competition – Comparing Private Room Rates12/13/11 © 2011 ASSD - Andreas Stolz Software Development 32
    • The ASSD Channel Manager - More than reservations!Channel Performance Comparison By total revenue By number of bookings By number of overnights12/13/11 © 2011 ASSD - Andreas Stolz Software Development 33
    • The ASSD Business Intelligence Tool Get Ahead of the Game! A data analysis and forecasting tool allowing all PMS data to be rapidly filtered and analyzed from one or multiple properties. Data aggregation from multiple properties THE FUTURE A powerful tool for larger organizations!12/13/11 © 2011 ASSD - Andreas Stolz Software Development 34
    • The ASSD Business Intelligence Tool12/13/11 © 2011 ASSD - Andreas Stolz Software Development 35
    • The ASSD Business Intelligence Tool12/13/11 © 2011 ASSD - Andreas Stolz Software Development 36
    • The ASSD Business Intelligence Tool Stay Ahead of the Game! Comprehensive forecasting takes all data into account to give you a precise forecast in seconds. SUCCESS! Data can be filtered by any criteria.12/13/11 © 2011 ASSD - Andreas Stolz Software Development 37
    • The ASSD Business Intelligence Tool Stay Ahead of the Game!12/13/11 © 2011 ASSD - Andreas Stolz Software Development 38
    • Interface to 3rd Party Software QuickBooks and other Accounting Systems ID Scanners Credit Card Terminals Key Card Systems: Kaba Ilco - http://www.kaba-ilco.com VingCard - http://www.vingcard.com Salto - http://www.saltosystems.com Onity - http://www.onity.com Messerschmitt - http://www.messerschmitt.com Nemef - http://www.nemef.nl/export/english TimeLox - http://www.timelox.com Dialock - http://www.dialock-support.de Haefele - http://www.hafele.com Evva - http://www.evva-inox.com12/13/11 © 2011 ASSD - Andreas Stolz Software Development 39
    • Where the Rubber meets the Road How will ASSD really make a difference for your business? The ASSD team is proud to provide a product suite that makes a positive financial impact for its customers. Let’s break it down and see where the rubber meets the road….12/13/11 © 2011 ASSD - Andreas Stolz Software Development 40
    • The ASSD Difference! More bookings through Allocation Management ASSD acts as a “Demand Vacuum” Insures as much online exposure as possible, while reducing workload. Allocation criteria are set and then run automatically. Criteria are easily changed or modified. Ability to create multiple allocation scenarios – all to run automatically. Full control of all online allocations on the Property website and 3rd party channels. A real time system! For example: cancellations are immediately available again online with no human input. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 41
    • The ASSD Difference! More bookings through Allocation Management Individual channels can be shut down automatically when a specified occupancy percentage is reached. All online reservations are secured via credit card, imported into the PMS with proper pricing, and ready to be checked in. Minimal or no staff time needed to manage online reservations. 12/13/11 © 2011 ASSD - Andreas Stolz Software Development 42
    • The ASSD Difference! Comprehensive Price Management Pricing Spectrum: static pricing seasonal rates/weekday or weekend pricing (WDWE) Seasonal rates/WDWE with manual seasonal adjustments seasonal rates with manual daily adjustments12/13/11 © 2011 ASSD - Andreas Stolz Software Development 43
    • The ASSD Difference! Sophisticated Yield Management The Right price ALL the time! Yield management based on occupancy at 70% room type occupancy raise rate by 5% or $5 Yield management based on occupancy & time at 70% room type occupancy raise rate by 5% or $5 BUT More than 60 days out at 70% occupancy raise the rate by 10% or $1012/13/11 © 2011 ASSD - Andreas Stolz Software Development 44
    • The ASSD Difference! Sophisticated Yield Management The Right price ALL the time! Yield management based on occupancy, time, and comparative occupancy analysis at 70% room type occupancy raise rate by 5% or $5 BUT More than 60 days out at 70% occupancy raise the rate by 10% or $10 AND if the occupancy of the room type differs by X%  from the total occupancy, do X, Y, or Z.12/13/11 © 2011 ASSD - Andreas Stolz Software Development 45
    • The ASSD Difference! Comprehensive Analytical Tools Stay Ahead of the Game! With ASSD’s Business Intelligence tool you will be able to get ahead of the game and stay ahead of the game Make tomorrow’s decisions today!12/13/11 © 2011 ASSD - Andreas Stolz Software Development 46
    • The ASSD Difference for Efficient Hostel Management A Complete Software Solution Streamline Processes, Save Time, Increase Revenue, and Drive Profitability!