09-10 Centralia College eLearning Satisfaction Data

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Centralia College eLearning conducts a student satisfaction survey every quarter. These are the results for 2009-2010.

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09-10 Centralia College eLearning Satisfaction Data

  1. 1. 09-10 eLearningStudent Satisfaction Data<br />Centralia College<br />Compiled June 23, 2010<br />Sue Gallaway, Centralia College<br />
  2. 2. Sample and Population<br />*Surveys were erroneously sent to some students enrolled in Spring 2010<br />
  3. 3. Process<br />Surveys were sent to students enrolled in at at least one eLearning course<br />Online<br />eCorrespondence<br />Hybrid<br />Web-enhanced<br />Flex<br />
  4. 4. Process<br />Prior to the end of instruction each quarter, students were emailed a link to a Surveymonkey online survey.<br />
  5. 5. Process<br />Problems included having incorrect email addresses, which were pulled directly from the student management system. Each quarter about 10% of the emails sent would bounce back.<br />
  6. 6. Results Summary<br />Between summer quarter 2009 and spring quarter 2010 there was continuous improvement in student satisfaction scores across multiple measures<br />
  7. 7. Results Summary<br />Regarding overall satisfaction, students increasingly reported being “completely satisfied” - from 29.5% to 49.4%<br />
  8. 8. Results Summary<br />In spring 2010, 85.2% of student reported being completely/somewhat satisfied<br />
  9. 9. I knew how to get started in ANGEL after I registered.<br />
  10. 10. I had adequate training in using ANGEL before class started.<br />
  11. 11. My teacher had adequate training in using ANGEL before class started.<br />
  12. 12. I can easily find the information I need about eLearning classes.<br />
  13. 13. I know how to contact the college’s eLearning office.<br />
  14. 14. The eLearning office responds promptly to my questions/problems.<br />
  15. 15. Overall, what is your level of satisfaction with your learning experience?<br />
  16. 16. Based on our performance, how likely is it that you will enroll in a Centralia College eLearning course in the future?<br />
  17. 17. Open-ended responses<br />Available upon request<br />Original data tables location: My DropboxCentralia CollegeeLearningSatisfaction Surveys2009-2010 eLearning Satisfaction Survey<br />

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