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The e-commerce in Italy has an estimated value of over € 14 billion in 2010.
                                                                                                  The main sectors are Leisure (mainly gaming) that represents almost half
                                                                                                  of the market (48.5%), Tourism (31.4%) and Consumer electronics (7.1%).
                                                                                                  The complete study is available at: www.casaleggio.it


www.casaleggio.it/e-commerce


                                                E-commerce in Italy 2010
                                                                                                                                                                 14,3
                                                                                                                                                                billion
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                                                                                                                                                          2010 Italian e-commerce
                                                                                                                                                                  revenue



1,5 % 6,7 %             0,3 %       1,0 %             1,9 %           7,1 %           1,2 %         0,3 %            48,5 %          31,4 %
                                                      Revenue distribution in 2010




                                                                                                                                                                              2010

                                                                                                                                                                   +43%
Food,                   Furniture                     Homevideo,                      Clothing,                          Betting,    Transportation,
beverages,              Home                          books, music,                   footwear,                          gambling,   hotels, tour
supermarkets,           products,                     software,                       jewelry,                           toys,       operators,
restaurants             Gardening                     information                     glasses                            sports,     attractions
                                                                                                                         shows,
                                                                                                                         telephony                     2009
           Insurance                 Multiproduct,                    Appliances,
           for house,                marketplace,                     hardware,
                                                                      telephony,                     Perfumes,
           car,                      eBay
                                                                      photography,                   creams,
           motobike                                                                                                                                       Market growth in Italy in
                                                                      audio                          wellness,
                                                                                                     medications                                               the last year




          499 e
                                                                                                                                     312 e
                        311 e
                                                                      240 e
                                                                                     147 e
125 e                                74 e                                                           100 e
                                                      34 e                                                                30 e                                   25,8
                                                                                                                                                                million
                                                      Average order value by sector

           50 e                                                                       45 e
 40 e
                        29 e
                                                                      22 e                                                25 e
                                                                                                                                     20 e                  Italian on line users in
                                     15 e                                                           13 e                                                           a month
                                                      9e                                                                                                  Source: Audiweb, January 2011




                                                      Acquisition cost per customer



                         Casaleggio Associati
                         Via Morone 6, 20121 Milano | info@casaleggio.it | +39 02 89011466 | twitter.com/casaleggio | www.casaleggio.it

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Infographic E-commerce in Italy 2011

  • 1. The e-commerce in Italy has an estimated value of over € 14 billion in 2010. The main sectors are Leisure (mainly gaming) that represents almost half of the market (48.5%), Tourism (31.4%) and Consumer electronics (7.1%). The complete study is available at: www.casaleggio.it www.casaleggio.it/e-commerce E-commerce in Italy 2010 14,3 billion euro cs ni y e o ut r tr tu a ec Be ni El e r Fu d lin ng er an ce On & hi sm um on re n th ra is e su hi ri ls d ns m al bl su o u al s i He Ho Pu Co Le Fo Fa To In M 2010 Italian e-commerce revenue 1,5 % 6,7 % 0,3 % 1,0 % 1,9 % 7,1 % 1,2 % 0,3 % 48,5 % 31,4 % Revenue distribution in 2010 2010 +43% Food, Furniture Homevideo, Clothing, Betting, Transportation, beverages, Home books, music, footwear, gambling, hotels, tour supermarkets, products, software, jewelry, toys, operators, restaurants Gardening information glasses sports, attractions shows, telephony 2009 Insurance Multiproduct, Appliances, for house, marketplace, hardware, telephony, Perfumes, car, eBay photography, creams, motobike Market growth in Italy in audio wellness, medications the last year 499 e 312 e 311 e 240 e 147 e 125 e 74 e 100 e 34 e 30 e 25,8 million Average order value by sector 50 e 45 e 40 e 29 e 22 e 25 e 20 e Italian on line users in 15 e 13 e a month 9e Source: Audiweb, January 2011 Acquisition cost per customer Casaleggio Associati Via Morone 6, 20121 Milano | info@casaleggio.it | +39 02 89011466 | twitter.com/casaleggio | www.casaleggio.it