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The act/art of capacity building is to
                                                                                               improve the quality of decision-making,
                                                                                               program efficiency, and managerial
                                                                                               performance in the planning and
                                                                                               implementation of the organization’s
                                                                                               mission. The result is more effective
                                            Setting the Stage                                  organizations, services and programs.
                                                                         Capacity Building
                                                                         Ground Rules for Effective Groups
                                                                         Strategic Thinking to Achieve Effectiveness


                                            Great Organizations


                                            Why do People Volunteer & Join Boards?


                                                     Governance and Management


                                                     Legal Duties of a Nonprofit Board
                                                     & Roles, Responsibilities & Expectations of Board Members



                                                     Roles, Responsibilities & Expectations            Officers
                                                     of Officers, CEOS, Staff
                                                     & Their Inter-relationship                        CEOs - Staff - Interrelationships



        Board Capacity Building                                                           Policies & Procedures
             May 25, 2010                            Getting Board's Work Done            Committees/ Working Groups
            2:30 - 3:30 PM                                                                Sarbanes - Oxley Requirements & Implications

              Candyss Bryant
          Coordinator, ACC CCBNO                     Governance Committee
           cbryant1@austincc.edu
           www.nonprofitaustinorg




                                            Effective Board Cycle/
                                            Board Recruitment




                                                               Nonprofit Austin website - www,.nonprofitaustin.org
                                            Resources          TANO website - www.tano.org
                                                               IRS website - http://www.irs.gov/charities/index.html?navmenu=menu1




Board Governance Session.mmap - 3/4/2010 - Mindjet
1




                                                  Board
                                       Capacity Building


                                  May 25, 2010
                                    y ,

                          Facilitated by
                         Candyss Bryant
                     cbryant1@austincc.edu




       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                     2




       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                     3


6 Rules to Effect Change
Rule #1:     Make things happen. There is no
             future in believing it can’t be done.

Rule #2:     Test prevailing wisdom.

Rule #3:       Link goals to plans for success.


Rule #4:       Make            big plans.                            Plan          small    steps.




       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
4


6 Rules to Effect Change
 Rule #5:         Involve others. People support what
                  they build.

 Rule #6:             Use what you know




            © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                        5




              The
            Challenge


            © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                        6




We might as well go home. It’s obvious that this meeting isn’t
going to settle anything.


            © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
7




  The
Response


© 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                            8




© 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                            9




   A new
  Direction


© 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
10




           © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                       11




 If you don’t
 know
 where you’re
 going, any
 path will
     th ill
 take you
 there

 Sioux Proverb




           © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                       12


An effective board fulfills its mission if it:
  Has a clear sense of, and Communicates its
  values, vision and mission,

  Plans for the future,

  Achieves and measures results,

  Manages an active and informed governance
  structure

  Secures resources appropriate to its needs,

  Engages and serves its community

                  (Chicago Grantmakers for Effective Organizations - CGEO)




           © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
Many effective groups have explicit ground rules that
                                               guide their behavior. When group members use these
                                               ground rules, they:

                                                Improve working relationships;
                                                improve group member satisfaction,
                                                improve the quality of their decisions,
                                                increase the commitment of members to follow through on those decisions, and
                                                decrease the time needed to effectively implement the decisions


                                                                    Valid information
                                                                    Free and informed consent
                                              Core Values
                                                                    Internal commitment
                                                                    Compassion


                                                                       I have some relevant information, and other people also have relevant information;
                                                                       Each of us may see things the others do not;
                                                Assumptions
                Ground Rules                                           Differences are opportunities for learning; and
                                                                       People are trying to act with integrity given their situation


                                                                      1 - TEST Assumptions & Inferences
                                                                      2 - Share ALL relevant information
                                                                      3 - Use SPECIFIC examples and agree on what IMPORTANT words mean
                                                                      4 - Explain your REASONING and INTENT
                                              Ground Rules            5 - Focus on INTERESTS not POSITIONS
                                                                      6 - Combine ADVOCACY and INQUIRY
                                                                      7 - Jointly DESIGN next steps and ways to TEST disagreements
                                                                      8 - Discuss UNDISCUSSABLE issues
                                                                      #9 - Use DECISION-MAKING RULE that generates the level of COMMITMENT needed


                                              excerpted Roger Schwarz, The Skilled Facilitator (San Francisco, Jossey=-Bass 2002)


                                              Facilitated by Candyss Bryant - Coordinator , Center for Community Based & Nonprofit Organizations at Austin Community College -
                                              www.nonprofitaustin.org - cbryant1@austincc.edu

Gov--Ground Rules.mmap - 3/4/2010 - Mindjet
Step 1:     Board Understand Its Roles and Responsibilities


                                                                                                     Define & Identify Stakeholders

                                              Step 2:     Stakeholder Analysis:                      Most critical 5 stakeholders
                                                          Identify & Understand Stakeholders         Major interests & expectations regarding the future of your organization?


                                                                                                Roots
                                                                                                Values
                                              Step 3:     Values, Vision & Mission Clarity      Vision
                                                                                                Mission




                                                                                  Total success: what doing in 2012?
                                                                                  Keep the Mission statement in mind
                                                           Defining the Future
                                                                                  What obstacles prevent doing now?
                                                                                    Develop Organizational / Strategic Plan
                                               Step 4:
                                                                                       Difference between a strategic & operational plans
                                                                                       Organizational Objectives
                                                           Achieving the Future        Organizational Goals
                                                                                       Strategies

                                                                                               Develop Programs and Metrics
                                                                                               Actions to be taken to achieve
                                              Step 5:     Implement the Operational Plan       Systems to facilitate & expedite follow through, reporting & accountability
                                                                                               Leadership Agreement on Next Steps to Ensure Momentum and Follow Through


                                              Step 6:     Continuous Assessment & Improvement

                           Candyss Bryant
                           Coordinator, Center for Community-Based & Nonprofit Organizations at Austin Community College (CCBNO)
                           www.nonprofitaustin.org - cbryant1@austincc.edu



BS-Strategic thinking Outline.mmap - 3/4/2010 - Mindjet
Being a Business?

                                                       We must reject the idea – well intentioned, but dead wrong – that the primary path to
                                                       greatness in the social sectors is to become “more like a business.” Most businesses – like
                                                       most of anything else in life – fall somewhere between mediocre and good. Few are great.
                                                       When you compare great companies with good ones, many widely practiced business norms
                                                       turn out to correlate with mediocrity, not greatness. So, then, why would we want to import the
                Great                                  practices of mediocrity in to the social sectors?
            Organizations
                                                     Superior Performance

                                                        It doesn’t really matter whether you can quantify your results. What matters is that you rigorously
                                                        assemble evidence – quantitative or qualitative – to track your progress.


                                                     Distinctive Impact

                                                        What matters is not finding the perfect indicator, but settling upon a consistent and intelligent method
                                                        of assessing your results and then tracking your trajectory with rigor.
                                                       No matter how much you have achieved, you will always be merely good relative to what you can become.


                                                     Lasting Endurance

                                                        Enduring great institutions practice the principle of “Preserve the Core and Stimulate Progress”, separating
                                                        core values and fundamental purpose (which should never change) from mere operating practices, cultural
                                                        norms and business strategies (which endlessly adapt to a changing world.)
                                                       Consistency distinguishes the truly great consistent intensity of effort, consistency with core values, consistency over time.


                                                Facilitated by Candyss Bryant - Coordinator, Center for Community Based & Nonprofit Organizations at Austin
                                                Community College - www.nonprofitaustin.org - cbryant1@austincc.edu




Gov-Great Organizations.mmap - 3/4/2010 - Mindjet
1


Legal Duties of a Board Member




          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                      2


Duty of Care/ Prudence
  Act in good faith

  With ordinary care
    “care that an ordinarily prudent person would exercise in
    a like position and under similar circumstances”

  In a manner they reasonably believe are in the best interest
            p
  of the nonprofit
      business judgment rule”

  Reliance

  Exercise By:
   • staying informed and asking questions
   • participating in board deliberations



          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                      3


Duty of Care/ Prudence
  What does it mean to act in good faith as a director of a
  nonprofit?

  Acting with honesty and faithfulness to the Director’s duties
  Acting without an intent to take advantage of the nonprofit
  Acting only after she believes she has sufficient information




          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
4


Duty of Care/ Prudence
  What types of actions should a director take to
  demonstrate ordinary care in the performance of her
  duties on behalf of a nonprofit?

  Attend meetings
  Devote a reasonable amount of time to duties
  Review and understand materials
  Make informed decisions
  Ask questions
  Follow the bylaws and other corporate policies
  Document corporate decisions
  Take, review, approve and keep minutes




         © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                     5




 Review and approve annual financial statement
 Monitor corporate finances
 Expenditures for charitable purposes
 Expenditures of restricted funds
 Compensation of executives
 n the Best Interest of the Nonprofit
 Personal, business,
 Personal business or family interest must not prevail over
 the interest of the nonprofit
 Belief that action is in best interest must be reasonable




         © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                     6




 What does it mean to act in good faith?

 Acting with honesty and faithfulness to the Director’s duties
 Acting without an intent to take advantage of the nonprofit
 Acting only after she believes she has sufficient information



 The duty of prudence requires a trustee to exercise at a
 mmimum the skill of an ordinary prudent person.
 However, if a trustee has greater skill than others, he is
 under a duty to use such skill.




         © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
7


 Due Diligence
 The fanciest dive that ever was dove
 Was done by Melissa of Coconut Grove.
 She bounced on the board and flew into the air
 With a twist of her head and a twirl of her hair.
 She did thirty-four jackknives, b`ack flipped and spun,"
 Quadruple gainered and reached for the sun "
             gainered,                       sun."
 And then somersaulted nine times and a quarter—


 And looked down and saw
          that the pool had no water.
                                                                                         --Shel Silverstein




             © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                              8


 Practicality

                                            Invention
                                      by Shel Silverstein


I've done it, I've done it!
Guess what I've done!
Invented a light bulb that plugs into the sun.
                                          sun
The sun is bright enough
The bulb is strong enough,
But, oh, there's only one thing wrong ….
The cord ain't long enough.




             © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                              9


 Duty of Loyalty
 •   being faithful to the organization
 •   when making decisions, having undivided allegiance to
     organization’s welfare
 •   By:
      • disclosing potential conflicts of interest & refraining from
        participating in both discussion & voting on matter in
        question
      • All Boards should have conflict-of-interest policies
        covering likely conflict situations
         • prior to the conflict occurring!




             © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
10


Duty of Obedience
•     Duty bound to be faithful to organization’s mission

•     No action taken that is inconsistent with mission

•     Based on right of organization’s supporters to know the
      purpose for which their donations are being used




                   © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                               11


Basic Roles of the Nonprofit Board



         Setting Organizational Priorities

         Providing Oversight

         Ensuring the Necessary Resources



    Excerpted from Berit M Lakey, Nonprofit Governance, Steering Your Organization with
         Authority & Accountability published by National Center for Nonprofit Boards




                   © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                               12


Setting Organizational Priorities

    Values, Vision, Mission

    Goals & Strategies

    Strategic Thinking / Planning

    Operational or Annual Planning




                   © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
13


Setting Organizational Priorities

 Do all your board members know and understand your
 organization’s tax exempt status?

 To what extent is your board clear about what kinds of
 policies belong at the board level?

 What is your board’s role in the strategic planning
              board s
 process?

 How clear is your board about the organization’s mission,
 vision and values?

 How does your organization’s annual budget relate to the
 strategic plan?



          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                      14


Providing Oversight
   Financial Oversight

   Risk Management

   Program Monitoring & Evaluation

   Legal & Moral Oversight

   Executive Director Evaluation

   Board Self-Assessment



          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                      15


Providing Oversight
   What does your board do to make sure that all board
   members have a clear picture of the organization’s
   financial health?

   Considering your organization’s progress and
   activities, what are the risk factors that the board
   ought to take into consideration as it develops policies
   to safeguard the organization’s resources and to
   protect the people involved?

   How does your board seek to evaluate the quality of
   your organization’s program?




          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
16


Providing Oversight
 How well does the board attend to its responsibility for
 conducting annual performance reviews for the chief
 executive?

 How does the board assess its own performance?




          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                      17


Ensuring the Necessary Resources
 Capable Staff Leadership

 Adequate Financial Resources

 Positive Public Image




          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                      18


Ensuring the Necessary Resources
 What policies has your board established concerning
 the financial resources the organization will or will not
 pursue or accept?

 How are your organization’s values reflected in its
 investment policies?

 What does your board do to ensure that the
 organization enjoys – and deserves – a positive
 reputation among its various constituencies?

 What role do individual Board members playing in
 resource development


          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
19


To fulfill Roles, Board Members should:
 Serve as “ambassadors” for the organization

 Serve as volunteers for the organization

 Contribute financially & assist in obtaining financial &
 other resources for organization’s benefit
                     organization s




          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                      20


To fulfill Roles, Board Members should:
 What does your board do to ensure that its members
 clearly understand their roles & responsibilities?

 Does your board have a conflict-of-interest policy? If so,
 how are board members made aware of its
 requirements?




          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                      21



Board’s Role is to Govern,
Not Manage Organization

  By creating clear expectations for itself as a
  Board

  By creating c ea e pectat o s for the Executive
   y c eat g clear expectations o t e      ecut e
  Director as the Board’s agent in conducting
  general management

  By structuring meetings to direct Board’s
  attention to matters of policy & strategy




          © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
22



Board’s Role is to Govern,
Not Manage Organization

  By collecting feedback on the Board’s
  performance
     The issues covered today were (Trivial to
     Essential)
     The materials provided were (Worthless to
     Indispensable)
     Today’s discussion concerned primarily
        Operations
        Policy-Setting
        Decision-Making
        Strategy

        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
1


Twelve Principles of Governance
That Power Exceptional Boards
  Constructive Partnership
  Mission Driven
  Strategic Thinking
  Culture of Inquiry
  Independent Mindedness
  Ethos of transparency
                 p    y
  Compliance with Integrity
  Sustaining Resources
  Results Oriented
  Intentional Board Practices
  Continuous Learning
  Revitalization
                                                                          The Source 12 BoardSource 2005




        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                           2


Principles of Governance
   Constructive Partnership
     Exceptional boards govern in constructive
     partnership with the chief executive, recognizing
     that the effectiveness of the board and chief
     executive are interdependent.


   Mission Driven
     Exceptional boards shape and uphold the
     mission, articulate a compelling vision, and
     ensure the congruence between decisions and
     care values.




        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                           3


Principles of Governance
   Strategic Thinking
     Exceptional boards allocate time to what
     matters most and continuously engage in
     strategic thinking to hone the organization’s
     direction.


   Culture of Inquiry
     Exceptional boards institutionalize a culture of
     inquiry, mutual respect and constructive debate
     that leads to sound and shared decision making.




        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
4


Principles of Governance
  Independent Mindedness
    Exceptional boards are independent-minded.
    When making decisions, board members put the
    interests of the organization above all else.


  Ethos of transparency
    Exceptional boards promote an ethos of
    transparency by ensuring that donors,
    stakeholders, and interested members of the
    public have access to appropriate and accurate
    information regarding finances, operations, and
    results.



       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                   5


Principles of Governance
  Compliance with Integrity
    Exceptional boards promote strong ethical
    values and disciplines compliance by
    establishing appropriate mechanisms for active
    oversight.


  Sustaining Resources
    Exceptional boards link bold visions and
    ambitious plans to financial support, expertise,
    and networks of influence




       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                   6


Principles of Governance
  Results Oriented
    Exceptional boards are results oriented. They
    measure the organization’s advancement
    towards mission and evaluate the performance
    of major programs and services.


  Intentional Board Practices
    Exceptional boards intentionally structure
    themselves to fulfill essential governance duties
    and to support organizational priorities




       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
7


Principles of Governance
  Continuous Learning
    Exceptional boards embrace the qualities of a
    continuous learning organization, evaluating
    their own performance and assessing the value
    they add to the organization.


  Revitalization
    Exceptional boards energize themselves through
    planned turnover, thoughtful recruitment, and
    inclusiveness.




      © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
Officers of Board or of Membership

                                                       supervise and control the affairs of the Corporation
                                                       preside at all board meetings and shall exercise parliamentary control

                                   President           serve as an ex-officio member of all standing committees
                                                        with the advice of the Board of Directors and in accordance with
                                                        the requirements of these bylaws, set the agenda for each
                                                        meeting of the Board of Directors


                                                                   act in place of the President in the event of the President's absence,
                                                                   inability, or refusal to act, and shall exercise and discharge such other
                                   Vice-President(s)               duties as may be required by the board.
                                                                  serve as parliamentarian and interpret any ambiguities of thr bylaws


                                                        shall take or ensure that someone takes minutes of all meetings of the
                                                        committees and Board of Directors, and shall keep copies of all minutes at the
                                                        principal office of the Corporation
                                                        shall attest to and keep the bylaws and other legal records of the Corporation,
                                                        or copies thereof, at the principal office of the Corporation
                                                        shall keep a record of the names and addresses of the Directors at the principal
                                                        office of the Corporation
                                                        with the approval of the Board of Directors, set up procedures for any elections
                                                        held by the Corporation
                                                       shall keep a record of all votes cast in such elections
                                   Secretary
                                                         ensure that all records of the Corporation, minutes of all official meetings, and
                                                         records of all votes, are made available for inspection by any member of the
                                                         Board of Directors at the principal office of the Corporation during regular
                                                         business hours
                                                       shall see that all notices are duly given in accordance with these bylaws or as required by law
                                                        shall see that all books, reports, statements, certificates, and other documents and
         Officers                                       records of the Corporation are properly kept and filed
                                                        In the case of the absence or disability of the Secretary, or the Secretary's refusal or
                                                        neglect to fulfill the duties of Secretary, the Vice President shall perform the functions of
                                                        the Secretary.


                                                       will have charge and custody of all funds of the Corporation
                                                       will oversee and supervise the financial business of the Corporation
                                                       will render reports and accountings to the Directors as required by the Board of Directors
                                                         shall give to the Corporation a bond with one or more sureties for the faithful
                                                         performance of the duties of the office and for the restoration to the Corporation--in the
                                                         case of his or her death, resignation, retirement, or removal from office--all books,
                                                         papers, vouchers, money, and other property of whatever kind in his or her possession
                                                         or under his control belonging to the Corporation. The amount of the bond shall be
                                                         determined by the Board of Directors
                                                        shall devise a plan providing for the acceptance and disbursement of all funds of the
                                                        Corporation which shall be approved by the Board of Directors
                                                        with the approval of the Board of Directors, shall set up all checking, savings, and
                                   Treasurer
                                                        investment accounts of the Corporation and deposit all such funds in the name of the
                                                        Corporation in such accounts
                                                         Treasurer's signature shall be the authorized signature for all checking, savings,
                                                         and investment accounts of the Corporation unless the Treasurer, with the
                                                         approval of the Board of Directors, designates another member of the Board of
                                                         Directors or employee of the Corporation as the authorized signatory for a
                                                         particular type of disbursement
                                                        shall prepare a monthly report for the Board of Directors, providing an accounting of all
                                                        transactions and of the financial conditions of the Corporation
                                                         shall keep all financing records, books, and annual reports of the financial activities of the
                                                         Corporation at the principal office of the Corporation and make them available at the
                                                         request of any Director or member of the public during regular business hours for
                                                         inspection and copying


                                   Facilitated by Candyss Bryant - Coordinator, Center for Community Based & Nonprofit Organizations at Austin Community College -
                                   www.nonprofitaustin.org - cbryant1@austincc.edu

Gov-Officers.mmap - 3/4/2010 - Mindjet
Internal Revenue Code
                                                        Law & Regulation
                                                                                        Business Organization Code - Title 2: Chapter 22. Nonprofit Corporations


                                                        Creation & Governing Documents

                                                          IRS 1023 Application
                                                          Determination Letter
                                                          Articles of Incorporation/ Certificate of Formation
                                                          Bylaws


                                                                                                                 Board

                                                                                Governance is the responsibility of monitoring, overseeing and
                                                                                providing direction for the organizations pursuit of its mission.

                                                        Board/ CEO                                                  CEO/ Staff

                            Getting                                              Ensuring that the mission is accomplished and that all administrative,
                                                                                 operational and service functions are in place to achieve the strategic
                            Board                                                directions sought. Also serve as experts on the agency purpose, work,
                             Work                                                clients and community needs.

                             Done
                                                        Policies & Procedures


                                                        Governing Infrastructure

                                                          Board of Directors
                                                             CEO
                                                          Executive Committee
                                                          Committees, Task Forces/ Working Groups
                                                             Organizational Maintenance
                                                             Programs/ "lines of business"
                                                             Strategic thinking/ planning/ study
                                                          Advisory Council

                                                        Facilitated by Candyss Bryant- Coordinator, Center for Community Based & Nonprofit
                                                        Organizations at Austin Community College - www.nonprofitaustin.org - cbryant1@austincc.edu

Gov-Getting Board Work Done.mmap - 3/4/2010 - Mindjet
Boards normally govern by establishing policies                    guidelines for how the Board members can best work together


                                                                                                               Articulates and defines important objectives, principles or values
                                          A policy is any written statement approved by the
                                                                                                               Limits or prescribes what kind of action will be taken in different situations
                                          board or by the membership that:
                                                                                                               Defines roles, responsibilities and authority


                                         Bylaws contain basic Policies and Procedures


                                                                                                          Organizational mission, objectives and values
                                                                                                          Role and responsibilities of the board
                                                                                                          Board decision-making and meeting practices (usually covered
                                                                                                          partially by by-laws)
                                                                                                          Conflict of interest
                                                                                                          Board member conduct
                                                                                                          Role, responsibilities, and authority of the executive director or CEO
          Policies                                                                                        Financial management
             &                                                          Board/ Organization               Fundraising (including ethical considerations)
        Procedures                         Policies                                                       Advocacy and public education
                                           and Procedures
                                           should be set for:                                             Accountability to members, stakeholders and community (may be partially
                                                                                                          addressed by bylaws in references to annual general meeting and annual
                                                                                                          financial report)
                                                                                                          Board nomination process
                                                                                                          Document Retention or Destruction
                                                                                                          Treatment and protection of consumers, customers, clients or users
                                                                                            Personnel, hiring and other human resource practices
                                                                                            Harassment policies
                                                                        Personnel           Whistleblower policy
                                                                                            Conflict of interest and confidentiality policies


                                         Policy Building Tool               from Nonprofit Risk Management Center with TANO membership discount


                                         Facilitated by Candyss Bryant - Coordinator , Center for Community Based & Nonprofit Organizations at Austin Community College -
                                         www.nonprofitaustin.org - bsilverb@austincc.edu




Gov-Policies Procedures.mmap - 3/4/2010 - Mindjet
Whistleblower Policy

                                      Ensure that there is written policy and procedures for submitting and investigating a report


                                    Document Preservation

                                      Ensure that written policy and procedures exist. Management and staff held accountable for compliance.


                                    Audit Committee

                                      Ensure that audit committee established and in place


                                    Certified Financial Statement

                                      Ensure that board and management receive accurate and timely financial reports on a monthly basis


                                    Accuracy & Timely Submission of IRS 990 form

                                      Actively oversee the preparation and submission of the 990. Ensure document presented to entire
                                      board with detailed explanations.


                                     Higher Level of Board Accountability
       Sarbanes-Oxley
        Requirements                   Upgrade and adhere to written policies on board membership requirements, orientation content,
                                       and performance expectations.


                                     Conflict of Interest Policy and Code of Ethics

                                       Ensures that all board members and senior management submit conflict of interest letters annually.
                                       Ensure that written code of ethics for board and senior management alike.


                                    Transparency at all Levels of the Organization

                                      Ensure that there are written protocols for the reimbursement of travel claims and other reimbursable
                                      expenses that are strictly enforced


                                    Internal Controls for all Departments

                                      Require management to demonstrate that internal controls are in place and enforced


                                    Consistent adherence to new policies and enforcement

                                      Board members and senior management are kept apprised of current developments in nonprofit
                                      management and legislation


                                     Excerpted from *Peggy M. Jackson, Sarbanes-Oxley for Nonpro fit Boards . John Wiley & Sons, 2006;
                                     Facilitated by Candyss Bryant, Coordinator, Center for Community-Based & Nonprofit Organizations at Austin
                                     Community College - cbryant1@austincc.edu - www.nonprofitaustin.org & President & CEO, Texas Association of
                                     Nonprofit Organizations (TANO) - barry@tano.org - www.tano.org




Gov-SOX Requirements and Board Response (2).mmap - 3/4/2010 - Mindjet
1


Governance Committee
 Help create board roles & responsibilities
   Lead the board in regularly reviewing and
   updating the board’s description of its roles and
   areas of responsibility and what is expected of
   individual board members.

   Assist the board in periodically updating and
   clarifying the primary areas of focus for the
   board, and help shape the board’s agenda for the
   next year or two, based on the strategic plan.




        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                    2


Governance Committee
 Pay attention to board composition
   Lead in assessing current and anticipated needs
   related to board composition

   Determining the knowledge, attributes, skills,
   abilities, influence, and access to resources the
   board will need to consider to accomplish future
   work of the board.

   Develop a profile of the board as it should evolve
   over time.




        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                    3


Governance Committee
Pay attention to board composition
  Identify potential board member candidates and
  explore their interest and availability for board
  service.

  Nominate individuals to be elected as members of
  the board.

  In cooperation with the board chair, contact each
  board member eligible for re-election to assess
  his or her interest in continuing board
  membership and work with each board member
  to identify what he or she might be able to
  contribute to the organization.



        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
4


Governance Committee
Encourage Board Development
  Provide candidates with information needed prior
  to election to the board.

  Design and oversee a process of board
  orientation, sharing information needed during
  the
  th early stages of board service.
         l t         fb    d     i

  Design and implement an ongoing program of
  board information, education, and team building.




       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                   5


Governance Committee
Assess Board Effectiveness
  Initiate periodic assessment of board’s
  performance, and propose, as appropriate,
  changes in board structure and operations.

  Provide ongoing counsel to board chair and other
  board leaders on steps they might take to
                      p     y   g
  enhance board effectiveness.

  Regularly review board’s practices regarding
  member participation, conflict of interest,
  confidentiality, etc., suggesting improvements.

  Periodically review and update board policy and
  practices.

       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                   6


Governance Committee
Prepare Board Leadership
  Take the lead in succession planning, taking steps
  to recruit and prepare for future board leadership.

  Nominate board members for election as board
  officers.




       © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
7


Checklist when considering
prospective new board members
    Getting the “Right People” on board
        Wise selection of new board members is
        critical for the board of directors of every
        nonprofit agency. While every nonprofit
        agency needs financial support, wealth may
        be d i bl b
        b a desirable but not sufficient reason alone
                                   ffi i            l
        for appointing new Board members.



Excerpted from T. William Hall, Elinor M. Greenberg, Lois J. Zachary, Leading
    Effectively, Men and Women of the Volunteer Board Room (1987)




              © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                          8


Selection of New Committee or Board Members
   Does the person have thorough knowledge of
   the organization
      If not, is the person educable?

   Is the person committed to the purposes of the
   organization?

   Is the person willing to give time?

   Does the person have special talents, needed by
   the board?

   Is the person willing and able to learn?


              © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                          9


Selection of New Committee or Board Members


    Is the person reasonably articulate in speech?

    Does the person listen to others?

    Does the person respect the ideas and values of
             p         p
    others?

    Is the person dependable/ responsible?

    Does the person have minimal ego needs?




              © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
10


Selection of New Committee or Board Members

  Is the person thoughtful in forming opinions and
  in making decisions?

  Is the person respected in the community?

  Does the person have a vision for the p p
            p                            purposes
  of the organization? Is this vision compatible
  with the vision of other board members? If not,
  can the person influence others in new, positive
  and creative directions?




        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
1


Achieving an effective high performing Board




             The Board Building Cycle, Board Source, 2003


        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College




                                                                                                    2


Achieving an effective high performing Board

 Identify – Board Profiling
 Cultivate – Invite Interest
 Recruit – Invite Commitment
 Orient – Welcome to the Board
 Involve – Board Member Engagement
 Educate – Develop a Well Informed Board
 Evaluate – Board Reflection
 Rotate – Keep the Board Fresh
 Celebrate – Appreciation & Recognition

 Create Governance Committee to coordinate
 Board Building process


        © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
From the Resource Collection of Center for Community-Based &
                                                                  Nonprofit Organizations at Austin Community College
                                                            www.nonprofitaustin.org      (512) 223-7111     ccbno@austincc.edu




                                         Board Development Assessment Tool 
                                                        by the Learning Institute 
 Indicator                                                                Done?                            Needs Improvement? 
                                                                                                       None/NA                 Some    Much 
 Internal Procedures                                                                                                                     

 1. The organization has a clear sense of who they are and has spent 
 time thinking about the kinds of people they want on their board.                                                                       
 2. The organization has completed a formal review of its current 
 board profile and has identified deficiencies (ie using an instrument 
 such as the board profile worksheet).                                                                                                   
 3. The organization has identified individuals that have the 
 characteristics that are lacking on the board and have developed a 
 recruitment strategy.                                                                                                                   
 4. The organization has a nominating committee in place.                                                                                
 5. Have there been any major changes in the mission of the 
 organization that might require a change in the make‐up of the 
 board?                                                                                                                                  
 6. The organization and governing board have spent time talking 
 about the advantages of having a diverse board.                                                                                         

 7.  The organization cooperates with other nonprofits in the 
 community in the development and maintenance of a board bank.                                                                           
 8. Potential board members are recruited from within the 
 organization (volunteers, past employees, members, etc.) as well as 
 outside the organization.                                                                                                               
 9. The board chair and staff (if any) have developed "tools" that 
 keep board meetings interesting, fun and productive.  Meetings are 
 evaluated for productivity at least occasionally.                                                                                       

 10. Board members serve without payment unless the agency has a 
 policy identifying reimbursable out‐of‐pocket expenses.                                                                                 
 11. Board members are accessible to stakeholders and to staff 
 (volunteer and paid).                                                                                                                   
 12. The Board plays an active role in developing and reviewing a 
 strategic plan for the organization.                                                                                                    
 Operational Procedures                                                                                                                  
 1. The roles of the board are clearly stated and communicated.  
 Board members commit to those responsibilities by signing a board 
 commitment letter.                                                                                                                      
 2. Board meetings are well attended.                                                                                                    


Board Development Assessment Tool                                                                               Page 1 of 3 
3. When a board member misses a board meeting without 
 announcing a reason, another board member or the director of the 
 organization calls them.                                                                                                    
 4. Potential board members are interviewed before they are asked 
 to serve.                                                                                                                   

 Indicator                                                                 Done?    Needs Improvement? 

                                                                                           None/NA                 Some    Much 

 6. The board has a nominating process that ensures that the board 
 remains appropriately diverse with respect to ethnicity, gender, 
 economic status, culture, disabilities, age, skills and/or expertise.                                                       
 7. Each board member has a board operations manual that 
 summarizes responsibilities (including job descriptions for officers) 
 and operational procedures.  This manual includes a copy of the 
 organizations bylaws.                                                                                                       
 8. The number of current board members is consistent with what is 
 required in the bylaws or state statutes.                                                                                   

 9. The board reviews the bylaws on at least an annual basis.  Bylaws 
 should clearly state the organization's purpose, service area, defined 
 members, defined board of directors, specific meeting guidelines, 
 defined officers, defined committees, guidelines for amending 
 bylaws, guidelines for dissolution of the organization, guidelines for 
 financial and legal procedures.                                                                                             

 10. The board has developed an annual meeting calendar with tasks 
 that routinely need to be done at specific board meetings….i.e. 
 review bylaws in November, Prepare for Audit in August, 
 Nomination Committee prepares slate of nominations in July, etc.                                                            
 11. The board has a policy and procedure for handling urgent 
 matters between regularly scheduled meetings.                                                                               
 12. The organization maintains a conflict‐of‐interest policy and all 
 board members and staff review and sign to acknowledge and 
 comply with the policy (Could be a part of the board commitment 
 letter)                                                                                                                     
 13. The board has a written policy prohibiting employees and 
 members of their immediate families from serving as board chair or 
 treasurer.                                                                                                                  
 14.  All board meetings have written agendas and materials that are 
 given to the board in advance of the meetings.  Board 
 reports/minutes are recorded and action taken on the minutes of all 
 meetings.                                                                                                                   
 Fiscal Management                                                                                                           
 1. Board members have made a strong individual financial 
 commitment to the organization.                                                                                             
 2. The board takes the leadership role in fundraising and financial 
 management.                                                                                                                 
 3. The board oversees the annual audit and uses it to strengthen the 
 organization's financial policies.                                                                                          


Board Development Assessment Tool                                                                   Page 2 of 3 
4. The board is doing a good job of insuring that the organization is 
 fulfilling its regulatory and financial requirements.                                                                         

 5. The board prepares a budget (based on a recommendation from 
 the executive director if one exists) which allocates funds to the 
 major priorities identified in the strategic plan of the organization.                                                        

 Indicator                                                                  Done?    Needs Improvement? 

                                                                                           None/NA                  Some     Much 
 6. A financial plan has been developed to endure financial stability 
 for 3‐5 years and is consistent with the organization's strategic plan.                                                      
 7. The board involves individuals most knowledgeable about 
 programs/activities in preparing the budget.                                                                                 
 8. The board understands the annual budget.                                                                                  

 9. The board reviews monthly reports of expenditures and revenues.                                                           
 10. The board compares actual revenues and expenditures to 
 budgeted revenues and expenditures on a monthly basis.                                                                       
 11. Adjustments to the budget during the year are made based on 
 actual or anticipated changes.  The board approves all 
 adjustments/revisions to the budget.                                                                                         
 12. The current budget information is used as a base for future 
 budgeting, board meetings….i.e. review bylaws in November, 
 Prepare for Audit in August, Nomination Committee prepares slate 
 of nominations in July etc.                                                                                                  




Board Development Assessment Tool                                                                    Page 3 of 3 

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Board Capacity Building, Candyss Bryant, Texas HIV/STD Conference

  • 1. The act/art of capacity building is to improve the quality of decision-making, program efficiency, and managerial performance in the planning and implementation of the organization’s mission. The result is more effective Setting the Stage organizations, services and programs. Capacity Building Ground Rules for Effective Groups Strategic Thinking to Achieve Effectiveness Great Organizations Why do People Volunteer & Join Boards? Governance and Management Legal Duties of a Nonprofit Board & Roles, Responsibilities & Expectations of Board Members Roles, Responsibilities & Expectations Officers of Officers, CEOS, Staff & Their Inter-relationship CEOs - Staff - Interrelationships Board Capacity Building Policies & Procedures May 25, 2010 Getting Board's Work Done Committees/ Working Groups 2:30 - 3:30 PM Sarbanes - Oxley Requirements & Implications Candyss Bryant Coordinator, ACC CCBNO Governance Committee cbryant1@austincc.edu www.nonprofitaustinorg Effective Board Cycle/ Board Recruitment Nonprofit Austin website - www,.nonprofitaustin.org Resources TANO website - www.tano.org IRS website - http://www.irs.gov/charities/index.html?navmenu=menu1 Board Governance Session.mmap - 3/4/2010 - Mindjet
  • 2. 1 Board Capacity Building May 25, 2010 y , Facilitated by Candyss Bryant cbryant1@austincc.edu © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 2 © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 3 6 Rules to Effect Change Rule #1: Make things happen. There is no future in believing it can’t be done. Rule #2: Test prevailing wisdom. Rule #3: Link goals to plans for success. Rule #4: Make big plans. Plan small steps. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 3. 4 6 Rules to Effect Change Rule #5: Involve others. People support what they build. Rule #6: Use what you know © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 5 The Challenge © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 6 We might as well go home. It’s obvious that this meeting isn’t going to settle anything. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 4. 7 The Response © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 8 © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 9 A new Direction © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 5. 10 © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 11 If you don’t know where you’re going, any path will th ill take you there Sioux Proverb © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 12 An effective board fulfills its mission if it: Has a clear sense of, and Communicates its values, vision and mission, Plans for the future, Achieves and measures results, Manages an active and informed governance structure Secures resources appropriate to its needs, Engages and serves its community (Chicago Grantmakers for Effective Organizations - CGEO) © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 6. Many effective groups have explicit ground rules that guide their behavior. When group members use these ground rules, they: Improve working relationships; improve group member satisfaction, improve the quality of their decisions, increase the commitment of members to follow through on those decisions, and decrease the time needed to effectively implement the decisions Valid information Free and informed consent Core Values Internal commitment Compassion I have some relevant information, and other people also have relevant information; Each of us may see things the others do not; Assumptions Ground Rules Differences are opportunities for learning; and People are trying to act with integrity given their situation 1 - TEST Assumptions & Inferences 2 - Share ALL relevant information 3 - Use SPECIFIC examples and agree on what IMPORTANT words mean 4 - Explain your REASONING and INTENT Ground Rules 5 - Focus on INTERESTS not POSITIONS 6 - Combine ADVOCACY and INQUIRY 7 - Jointly DESIGN next steps and ways to TEST disagreements 8 - Discuss UNDISCUSSABLE issues #9 - Use DECISION-MAKING RULE that generates the level of COMMITMENT needed excerpted Roger Schwarz, The Skilled Facilitator (San Francisco, Jossey=-Bass 2002) Facilitated by Candyss Bryant - Coordinator , Center for Community Based & Nonprofit Organizations at Austin Community College - www.nonprofitaustin.org - cbryant1@austincc.edu Gov--Ground Rules.mmap - 3/4/2010 - Mindjet
  • 7. Step 1: Board Understand Its Roles and Responsibilities Define & Identify Stakeholders Step 2: Stakeholder Analysis: Most critical 5 stakeholders Identify & Understand Stakeholders Major interests & expectations regarding the future of your organization? Roots Values Step 3: Values, Vision & Mission Clarity Vision Mission Total success: what doing in 2012? Keep the Mission statement in mind Defining the Future What obstacles prevent doing now? Develop Organizational / Strategic Plan Step 4: Difference between a strategic & operational plans Organizational Objectives Achieving the Future Organizational Goals Strategies Develop Programs and Metrics Actions to be taken to achieve Step 5: Implement the Operational Plan Systems to facilitate & expedite follow through, reporting & accountability Leadership Agreement on Next Steps to Ensure Momentum and Follow Through Step 6: Continuous Assessment & Improvement Candyss Bryant Coordinator, Center for Community-Based & Nonprofit Organizations at Austin Community College (CCBNO) www.nonprofitaustin.org - cbryant1@austincc.edu BS-Strategic thinking Outline.mmap - 3/4/2010 - Mindjet
  • 8. Being a Business? We must reject the idea – well intentioned, but dead wrong – that the primary path to greatness in the social sectors is to become “more like a business.” Most businesses – like most of anything else in life – fall somewhere between mediocre and good. Few are great. When you compare great companies with good ones, many widely practiced business norms turn out to correlate with mediocrity, not greatness. So, then, why would we want to import the Great practices of mediocrity in to the social sectors? Organizations Superior Performance It doesn’t really matter whether you can quantify your results. What matters is that you rigorously assemble evidence – quantitative or qualitative – to track your progress. Distinctive Impact What matters is not finding the perfect indicator, but settling upon a consistent and intelligent method of assessing your results and then tracking your trajectory with rigor. No matter how much you have achieved, you will always be merely good relative to what you can become. Lasting Endurance Enduring great institutions practice the principle of “Preserve the Core and Stimulate Progress”, separating core values and fundamental purpose (which should never change) from mere operating practices, cultural norms and business strategies (which endlessly adapt to a changing world.) Consistency distinguishes the truly great consistent intensity of effort, consistency with core values, consistency over time. Facilitated by Candyss Bryant - Coordinator, Center for Community Based & Nonprofit Organizations at Austin Community College - www.nonprofitaustin.org - cbryant1@austincc.edu Gov-Great Organizations.mmap - 3/4/2010 - Mindjet
  • 9. 1 Legal Duties of a Board Member © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 2 Duty of Care/ Prudence Act in good faith With ordinary care “care that an ordinarily prudent person would exercise in a like position and under similar circumstances” In a manner they reasonably believe are in the best interest p of the nonprofit business judgment rule” Reliance Exercise By: • staying informed and asking questions • participating in board deliberations © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 3 Duty of Care/ Prudence What does it mean to act in good faith as a director of a nonprofit? Acting with honesty and faithfulness to the Director’s duties Acting without an intent to take advantage of the nonprofit Acting only after she believes she has sufficient information © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 10. 4 Duty of Care/ Prudence What types of actions should a director take to demonstrate ordinary care in the performance of her duties on behalf of a nonprofit? Attend meetings Devote a reasonable amount of time to duties Review and understand materials Make informed decisions Ask questions Follow the bylaws and other corporate policies Document corporate decisions Take, review, approve and keep minutes © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 5 Review and approve annual financial statement Monitor corporate finances Expenditures for charitable purposes Expenditures of restricted funds Compensation of executives n the Best Interest of the Nonprofit Personal, business, Personal business or family interest must not prevail over the interest of the nonprofit Belief that action is in best interest must be reasonable © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 6 What does it mean to act in good faith? Acting with honesty and faithfulness to the Director’s duties Acting without an intent to take advantage of the nonprofit Acting only after she believes she has sufficient information The duty of prudence requires a trustee to exercise at a mmimum the skill of an ordinary prudent person. However, if a trustee has greater skill than others, he is under a duty to use such skill. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 11. 7 Due Diligence The fanciest dive that ever was dove Was done by Melissa of Coconut Grove. She bounced on the board and flew into the air With a twist of her head and a twirl of her hair. She did thirty-four jackknives, b`ack flipped and spun," Quadruple gainered and reached for the sun " gainered, sun." And then somersaulted nine times and a quarter— And looked down and saw that the pool had no water. --Shel Silverstein © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 8 Practicality Invention by Shel Silverstein I've done it, I've done it! Guess what I've done! Invented a light bulb that plugs into the sun. sun The sun is bright enough The bulb is strong enough, But, oh, there's only one thing wrong …. The cord ain't long enough. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 9 Duty of Loyalty • being faithful to the organization • when making decisions, having undivided allegiance to organization’s welfare • By: • disclosing potential conflicts of interest & refraining from participating in both discussion & voting on matter in question • All Boards should have conflict-of-interest policies covering likely conflict situations • prior to the conflict occurring! © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 12. 10 Duty of Obedience • Duty bound to be faithful to organization’s mission • No action taken that is inconsistent with mission • Based on right of organization’s supporters to know the purpose for which their donations are being used © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 11 Basic Roles of the Nonprofit Board Setting Organizational Priorities Providing Oversight Ensuring the Necessary Resources Excerpted from Berit M Lakey, Nonprofit Governance, Steering Your Organization with Authority & Accountability published by National Center for Nonprofit Boards © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 12 Setting Organizational Priorities Values, Vision, Mission Goals & Strategies Strategic Thinking / Planning Operational or Annual Planning © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 13. 13 Setting Organizational Priorities Do all your board members know and understand your organization’s tax exempt status? To what extent is your board clear about what kinds of policies belong at the board level? What is your board’s role in the strategic planning board s process? How clear is your board about the organization’s mission, vision and values? How does your organization’s annual budget relate to the strategic plan? © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 14 Providing Oversight Financial Oversight Risk Management Program Monitoring & Evaluation Legal & Moral Oversight Executive Director Evaluation Board Self-Assessment © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 15 Providing Oversight What does your board do to make sure that all board members have a clear picture of the organization’s financial health? Considering your organization’s progress and activities, what are the risk factors that the board ought to take into consideration as it develops policies to safeguard the organization’s resources and to protect the people involved? How does your board seek to evaluate the quality of your organization’s program? © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 14. 16 Providing Oversight How well does the board attend to its responsibility for conducting annual performance reviews for the chief executive? How does the board assess its own performance? © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 17 Ensuring the Necessary Resources Capable Staff Leadership Adequate Financial Resources Positive Public Image © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 18 Ensuring the Necessary Resources What policies has your board established concerning the financial resources the organization will or will not pursue or accept? How are your organization’s values reflected in its investment policies? What does your board do to ensure that the organization enjoys – and deserves – a positive reputation among its various constituencies? What role do individual Board members playing in resource development © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 15. 19 To fulfill Roles, Board Members should: Serve as “ambassadors” for the organization Serve as volunteers for the organization Contribute financially & assist in obtaining financial & other resources for organization’s benefit organization s © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 20 To fulfill Roles, Board Members should: What does your board do to ensure that its members clearly understand their roles & responsibilities? Does your board have a conflict-of-interest policy? If so, how are board members made aware of its requirements? © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 21 Board’s Role is to Govern, Not Manage Organization By creating clear expectations for itself as a Board By creating c ea e pectat o s for the Executive y c eat g clear expectations o t e ecut e Director as the Board’s agent in conducting general management By structuring meetings to direct Board’s attention to matters of policy & strategy © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 16. 22 Board’s Role is to Govern, Not Manage Organization By collecting feedback on the Board’s performance The issues covered today were (Trivial to Essential) The materials provided were (Worthless to Indispensable) Today’s discussion concerned primarily Operations Policy-Setting Decision-Making Strategy © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 17. 1 Twelve Principles of Governance That Power Exceptional Boards Constructive Partnership Mission Driven Strategic Thinking Culture of Inquiry Independent Mindedness Ethos of transparency p y Compliance with Integrity Sustaining Resources Results Oriented Intentional Board Practices Continuous Learning Revitalization The Source 12 BoardSource 2005 © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 2 Principles of Governance Constructive Partnership Exceptional boards govern in constructive partnership with the chief executive, recognizing that the effectiveness of the board and chief executive are interdependent. Mission Driven Exceptional boards shape and uphold the mission, articulate a compelling vision, and ensure the congruence between decisions and care values. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 3 Principles of Governance Strategic Thinking Exceptional boards allocate time to what matters most and continuously engage in strategic thinking to hone the organization’s direction. Culture of Inquiry Exceptional boards institutionalize a culture of inquiry, mutual respect and constructive debate that leads to sound and shared decision making. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 18. 4 Principles of Governance Independent Mindedness Exceptional boards are independent-minded. When making decisions, board members put the interests of the organization above all else. Ethos of transparency Exceptional boards promote an ethos of transparency by ensuring that donors, stakeholders, and interested members of the public have access to appropriate and accurate information regarding finances, operations, and results. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 5 Principles of Governance Compliance with Integrity Exceptional boards promote strong ethical values and disciplines compliance by establishing appropriate mechanisms for active oversight. Sustaining Resources Exceptional boards link bold visions and ambitious plans to financial support, expertise, and networks of influence © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 6 Principles of Governance Results Oriented Exceptional boards are results oriented. They measure the organization’s advancement towards mission and evaluate the performance of major programs and services. Intentional Board Practices Exceptional boards intentionally structure themselves to fulfill essential governance duties and to support organizational priorities © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 19. 7 Principles of Governance Continuous Learning Exceptional boards embrace the qualities of a continuous learning organization, evaluating their own performance and assessing the value they add to the organization. Revitalization Exceptional boards energize themselves through planned turnover, thoughtful recruitment, and inclusiveness. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 20. Officers of Board or of Membership supervise and control the affairs of the Corporation preside at all board meetings and shall exercise parliamentary control President serve as an ex-officio member of all standing committees with the advice of the Board of Directors and in accordance with the requirements of these bylaws, set the agenda for each meeting of the Board of Directors act in place of the President in the event of the President's absence, inability, or refusal to act, and shall exercise and discharge such other Vice-President(s) duties as may be required by the board. serve as parliamentarian and interpret any ambiguities of thr bylaws shall take or ensure that someone takes minutes of all meetings of the committees and Board of Directors, and shall keep copies of all minutes at the principal office of the Corporation shall attest to and keep the bylaws and other legal records of the Corporation, or copies thereof, at the principal office of the Corporation shall keep a record of the names and addresses of the Directors at the principal office of the Corporation with the approval of the Board of Directors, set up procedures for any elections held by the Corporation shall keep a record of all votes cast in such elections Secretary ensure that all records of the Corporation, minutes of all official meetings, and records of all votes, are made available for inspection by any member of the Board of Directors at the principal office of the Corporation during regular business hours shall see that all notices are duly given in accordance with these bylaws or as required by law shall see that all books, reports, statements, certificates, and other documents and Officers records of the Corporation are properly kept and filed In the case of the absence or disability of the Secretary, or the Secretary's refusal or neglect to fulfill the duties of Secretary, the Vice President shall perform the functions of the Secretary. will have charge and custody of all funds of the Corporation will oversee and supervise the financial business of the Corporation will render reports and accountings to the Directors as required by the Board of Directors shall give to the Corporation a bond with one or more sureties for the faithful performance of the duties of the office and for the restoration to the Corporation--in the case of his or her death, resignation, retirement, or removal from office--all books, papers, vouchers, money, and other property of whatever kind in his or her possession or under his control belonging to the Corporation. The amount of the bond shall be determined by the Board of Directors shall devise a plan providing for the acceptance and disbursement of all funds of the Corporation which shall be approved by the Board of Directors with the approval of the Board of Directors, shall set up all checking, savings, and Treasurer investment accounts of the Corporation and deposit all such funds in the name of the Corporation in such accounts Treasurer's signature shall be the authorized signature for all checking, savings, and investment accounts of the Corporation unless the Treasurer, with the approval of the Board of Directors, designates another member of the Board of Directors or employee of the Corporation as the authorized signatory for a particular type of disbursement shall prepare a monthly report for the Board of Directors, providing an accounting of all transactions and of the financial conditions of the Corporation shall keep all financing records, books, and annual reports of the financial activities of the Corporation at the principal office of the Corporation and make them available at the request of any Director or member of the public during regular business hours for inspection and copying Facilitated by Candyss Bryant - Coordinator, Center for Community Based & Nonprofit Organizations at Austin Community College - www.nonprofitaustin.org - cbryant1@austincc.edu Gov-Officers.mmap - 3/4/2010 - Mindjet
  • 21. Internal Revenue Code Law & Regulation Business Organization Code - Title 2: Chapter 22. Nonprofit Corporations Creation & Governing Documents IRS 1023 Application Determination Letter Articles of Incorporation/ Certificate of Formation Bylaws Board Governance is the responsibility of monitoring, overseeing and providing direction for the organizations pursuit of its mission. Board/ CEO CEO/ Staff Getting Ensuring that the mission is accomplished and that all administrative, operational and service functions are in place to achieve the strategic Board directions sought. Also serve as experts on the agency purpose, work, Work clients and community needs. Done Policies & Procedures Governing Infrastructure Board of Directors CEO Executive Committee Committees, Task Forces/ Working Groups Organizational Maintenance Programs/ "lines of business" Strategic thinking/ planning/ study Advisory Council Facilitated by Candyss Bryant- Coordinator, Center for Community Based & Nonprofit Organizations at Austin Community College - www.nonprofitaustin.org - cbryant1@austincc.edu Gov-Getting Board Work Done.mmap - 3/4/2010 - Mindjet
  • 22. Boards normally govern by establishing policies guidelines for how the Board members can best work together Articulates and defines important objectives, principles or values A policy is any written statement approved by the Limits or prescribes what kind of action will be taken in different situations board or by the membership that: Defines roles, responsibilities and authority Bylaws contain basic Policies and Procedures Organizational mission, objectives and values Role and responsibilities of the board Board decision-making and meeting practices (usually covered partially by by-laws) Conflict of interest Board member conduct Role, responsibilities, and authority of the executive director or CEO Policies Financial management & Board/ Organization Fundraising (including ethical considerations) Procedures Policies Advocacy and public education and Procedures should be set for: Accountability to members, stakeholders and community (may be partially addressed by bylaws in references to annual general meeting and annual financial report) Board nomination process Document Retention or Destruction Treatment and protection of consumers, customers, clients or users Personnel, hiring and other human resource practices Harassment policies Personnel Whistleblower policy Conflict of interest and confidentiality policies Policy Building Tool from Nonprofit Risk Management Center with TANO membership discount Facilitated by Candyss Bryant - Coordinator , Center for Community Based & Nonprofit Organizations at Austin Community College - www.nonprofitaustin.org - bsilverb@austincc.edu Gov-Policies Procedures.mmap - 3/4/2010 - Mindjet
  • 23. Whistleblower Policy Ensure that there is written policy and procedures for submitting and investigating a report Document Preservation Ensure that written policy and procedures exist. Management and staff held accountable for compliance. Audit Committee Ensure that audit committee established and in place Certified Financial Statement Ensure that board and management receive accurate and timely financial reports on a monthly basis Accuracy & Timely Submission of IRS 990 form Actively oversee the preparation and submission of the 990. Ensure document presented to entire board with detailed explanations. Higher Level of Board Accountability Sarbanes-Oxley Requirements Upgrade and adhere to written policies on board membership requirements, orientation content, and performance expectations. Conflict of Interest Policy and Code of Ethics Ensures that all board members and senior management submit conflict of interest letters annually. Ensure that written code of ethics for board and senior management alike. Transparency at all Levels of the Organization Ensure that there are written protocols for the reimbursement of travel claims and other reimbursable expenses that are strictly enforced Internal Controls for all Departments Require management to demonstrate that internal controls are in place and enforced Consistent adherence to new policies and enforcement Board members and senior management are kept apprised of current developments in nonprofit management and legislation Excerpted from *Peggy M. Jackson, Sarbanes-Oxley for Nonpro fit Boards . John Wiley & Sons, 2006; Facilitated by Candyss Bryant, Coordinator, Center for Community-Based & Nonprofit Organizations at Austin Community College - cbryant1@austincc.edu - www.nonprofitaustin.org & President & CEO, Texas Association of Nonprofit Organizations (TANO) - barry@tano.org - www.tano.org Gov-SOX Requirements and Board Response (2).mmap - 3/4/2010 - Mindjet
  • 24. 1 Governance Committee Help create board roles & responsibilities Lead the board in regularly reviewing and updating the board’s description of its roles and areas of responsibility and what is expected of individual board members. Assist the board in periodically updating and clarifying the primary areas of focus for the board, and help shape the board’s agenda for the next year or two, based on the strategic plan. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 2 Governance Committee Pay attention to board composition Lead in assessing current and anticipated needs related to board composition Determining the knowledge, attributes, skills, abilities, influence, and access to resources the board will need to consider to accomplish future work of the board. Develop a profile of the board as it should evolve over time. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 3 Governance Committee Pay attention to board composition Identify potential board member candidates and explore their interest and availability for board service. Nominate individuals to be elected as members of the board. In cooperation with the board chair, contact each board member eligible for re-election to assess his or her interest in continuing board membership and work with each board member to identify what he or she might be able to contribute to the organization. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 25. 4 Governance Committee Encourage Board Development Provide candidates with information needed prior to election to the board. Design and oversee a process of board orientation, sharing information needed during the th early stages of board service. l t fb d i Design and implement an ongoing program of board information, education, and team building. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 5 Governance Committee Assess Board Effectiveness Initiate periodic assessment of board’s performance, and propose, as appropriate, changes in board structure and operations. Provide ongoing counsel to board chair and other board leaders on steps they might take to p y g enhance board effectiveness. Regularly review board’s practices regarding member participation, conflict of interest, confidentiality, etc., suggesting improvements. Periodically review and update board policy and practices. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 6 Governance Committee Prepare Board Leadership Take the lead in succession planning, taking steps to recruit and prepare for future board leadership. Nominate board members for election as board officers. © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 26. 7 Checklist when considering prospective new board members Getting the “Right People” on board Wise selection of new board members is critical for the board of directors of every nonprofit agency. While every nonprofit agency needs financial support, wealth may be d i bl b b a desirable but not sufficient reason alone ffi i l for appointing new Board members. Excerpted from T. William Hall, Elinor M. Greenberg, Lois J. Zachary, Leading Effectively, Men and Women of the Volunteer Board Room (1987) © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 8 Selection of New Committee or Board Members Does the person have thorough knowledge of the organization If not, is the person educable? Is the person committed to the purposes of the organization? Is the person willing to give time? Does the person have special talents, needed by the board? Is the person willing and able to learn? © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 9 Selection of New Committee or Board Members Is the person reasonably articulate in speech? Does the person listen to others? Does the person respect the ideas and values of p p others? Is the person dependable/ responsible? Does the person have minimal ego needs? © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 27. 10 Selection of New Committee or Board Members Is the person thoughtful in forming opinions and in making decisions? Is the person respected in the community? Does the person have a vision for the p p p purposes of the organization? Is this vision compatible with the vision of other board members? If not, can the person influence others in new, positive and creative directions? © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 28. 1 Achieving an effective high performing Board The Board Building Cycle, Board Source, 2003 © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College 2 Achieving an effective high performing Board Identify – Board Profiling Cultivate – Invite Interest Recruit – Invite Commitment Orient – Welcome to the Board Involve – Board Member Engagement Educate – Develop a Well Informed Board Evaluate – Board Reflection Rotate – Keep the Board Fresh Celebrate – Appreciation & Recognition Create Governance Committee to coordinate Board Building process © 2010 Center for Community-Based and Nonprofit Organizations at Austin Community College
  • 29. From the Resource Collection of Center for Community-Based & Nonprofit Organizations at Austin Community College www.nonprofitaustin.org (512) 223-7111 ccbno@austincc.edu Board Development Assessment Tool  by the Learning Institute  Indicator  Done?  Needs Improvement?     None/NA  Some  Much  Internal Procedures              1. The organization has a clear sense of who they are and has spent  time thinking about the kinds of people they want on their board.           2. The organization has completed a formal review of its current  board profile and has identified deficiencies (ie using an instrument  such as the board profile worksheet).              3. The organization has identified individuals that have the  characteristics that are lacking on the board and have developed a  recruitment strategy.              4. The organization has a nominating committee in place.              5. Have there been any major changes in the mission of the  organization that might require a change in the make‐up of the  board?              6. The organization and governing board have spent time talking  about the advantages of having a diverse board.              7.  The organization cooperates with other nonprofits in the  community in the development and maintenance of a board bank.              8. Potential board members are recruited from within the  organization (volunteers, past employees, members, etc.) as well as  outside the organization.              9. The board chair and staff (if any) have developed "tools" that  keep board meetings interesting, fun and productive.  Meetings are  evaluated for productivity at least occasionally.              10. Board members serve without payment unless the agency has a  policy identifying reimbursable out‐of‐pocket expenses.              11. Board members are accessible to stakeholders and to staff  (volunteer and paid).              12. The Board plays an active role in developing and reviewing a  strategic plan for the organization.              Operational Procedures              1. The roles of the board are clearly stated and communicated.   Board members commit to those responsibilities by signing a board  commitment letter.              2. Board meetings are well attended.              Board Development Assessment Tool               Page 1 of 3 
  • 30. 3. When a board member misses a board meeting without  announcing a reason, another board member or the director of the  organization calls them.              4. Potential board members are interviewed before they are asked  to serve.              Indicator  Done?  Needs Improvement?     None/NA  Some  Much  6. The board has a nominating process that ensures that the board  remains appropriately diverse with respect to ethnicity, gender,  economic status, culture, disabilities, age, skills and/or expertise.              7. Each board member has a board operations manual that  summarizes responsibilities (including job descriptions for officers)  and operational procedures.  This manual includes a copy of the  organizations bylaws.              8. The number of current board members is consistent with what is  required in the bylaws or state statutes.              9. The board reviews the bylaws on at least an annual basis.  Bylaws  should clearly state the organization's purpose, service area, defined  members, defined board of directors, specific meeting guidelines,  defined officers, defined committees, guidelines for amending  bylaws, guidelines for dissolution of the organization, guidelines for  financial and legal procedures.              10. The board has developed an annual meeting calendar with tasks  that routinely need to be done at specific board meetings….i.e.  review bylaws in November, Prepare for Audit in August,  Nomination Committee prepares slate of nominations in July, etc.              11. The board has a policy and procedure for handling urgent  matters between regularly scheduled meetings.              12. The organization maintains a conflict‐of‐interest policy and all  board members and staff review and sign to acknowledge and  comply with the policy (Could be a part of the board commitment  letter)              13. The board has a written policy prohibiting employees and  members of their immediate families from serving as board chair or  treasurer.              14.  All board meetings have written agendas and materials that are  given to the board in advance of the meetings.  Board  reports/minutes are recorded and action taken on the minutes of all  meetings.               Fiscal Management              1. Board members have made a strong individual financial  commitment to the organization.              2. The board takes the leadership role in fundraising and financial  management.              3. The board oversees the annual audit and uses it to strengthen the  organization's financial policies.              Board Development Assessment Tool               Page 2 of 3 
  • 31. 4. The board is doing a good job of insuring that the organization is  fulfilling its regulatory and financial requirements.              5. The board prepares a budget (based on a recommendation from  the executive director if one exists) which allocates funds to the  major priorities identified in the strategic plan of the organization.              Indicator  Done?  Needs Improvement?     None/NA  Some  Much  6. A financial plan has been developed to endure financial stability  for 3‐5 years and is consistent with the organization's strategic plan.              7. The board involves individuals most knowledgeable about  programs/activities in preparing the budget.              8. The board understands the annual budget.              9. The board reviews monthly reports of expenditures and revenues.              10. The board compares actual revenues and expenditures to  budgeted revenues and expenditures on a monthly basis.              11. Adjustments to the budget during the year are made based on  actual or anticipated changes.  The board approves all  adjustments/revisions to the budget.              12. The current budget information is used as a base for future  budgeting, board meetings….i.e. review bylaws in November,  Prepare for Audit in August, Nomination Committee prepares slate  of nominations in July etc.              Board Development Assessment Tool               Page 3 of 3