Micah Page, COO at APIWORX shares how she manages remote teams effectively.

1. THE 3C'S OF SUCCESSFUL
REMOTE TEAMS
PRESENTATION - 2023
www.apiworx.com

2. We focus our skills on helping eCommerce companies
scale through integration and automation.
We operate globally with a fully remote team all over
the world! Team members are in the USA, UK,
Philippines, India, Ukraine and rapidly expanding with
our growth.
My background, I've worked remote for 8+ years, with
diverse team members located all around the world.
15+ years in start-up environments.
OUR COMPANY
MICAH PAGE
COO, APIWORX

3. THE REMOTE SHIFT
Before the pandemic, in 2019, about 4 percent of employed people
in the U.S. worked exclusively from home; by May 2020, that figure
rose to 43 percent, according to Gallup.
Remote work or flexible work went from a novelty to an expectation.
80% of U.S. workers say they would turn down a job that didn't offer
flexible working.
Before
After

4. THE ACTUAL BENEFITS OF REMOTE
More productive
Remote employees work an additional 1.4 more days
per month than in-office employees, which is nearly
17 additional workdays a year.
Office workers are unproductive for an average of 37
minutes a day, not including lunch or breaks,
whereas remote employees are unproductive for
only 27 minutes.
Work-Life Balance
Work and live anywhere.
Flexible work hours.
Lower Cost
Expanded access to find top diverse and talent at a
lower cost.
Overhead reduced. American Express saved $15
million in real estate costs by offering flexible work
options.
Factor into compensation package. 34% of
respondents in a survey said they would take a 5%
pay cut to work remotely
..
Increased Satisfaction
Make their work environment/work area how they
want.
Leads to top referrals from team members.
Lower turnover.

5. WHY IS THERE FEAR?
Control over their
employees
Suffer Communication
Employee Productivity
Team Cohesion
Hard to Manage
Project
Pulled in Too Many
Directions

6. THE 3CS
Organizational Operating Structure (EOS)
Mission and Values
Know Your Team
Be Transparent and Vulnerable
Processes and Systems
Tools and Resources
Continuing education
Real time feedback
Create a space for the team to be able to offer new ideas
Culture
Starts Here
Consistent
Keep It Together
Constant Improvement
Nothing is Perfect...

7. CULTURE
How you do what you
do in the workplace
Organization Structure EOS or another
operating system.
Define vision, values, and beliefs.
Invest in team members outside of work.
Communication is key.
Know and learn about the diverse cultures of
your team.

8. CREATE CONSISTENTCY
Remote working for many this is still new.
Any process is better than no process at all.
Stay connected through one on one meetings, leadership and department
meetings. Have agendas for what is suppose to be covered.
Keep Remote
Work In Mind

9. CONSTANT
IMPROVEMENT
Create a strategy that fits in with
your annual and quarterly goals
for team members.
Empower team members to
find training and education
programs online. Many times
they are free.
Rather than doing traditional
reviews, discuss wins and
losses from the previous.
week.
Create a capture list.
Create a Longer Term Strategy

10. Slack
TOOLS TO USE
Google
Workspace
Hubspot
FB Workplace
Clickup
Technology

11. Very family oriented. Many are working to not just take care of themselves but
to take care of other parents and relatives.
More than willing to work US timezones or whenever needed.
Always happy and good.
FILIPINO WORKERS
FIND AND HIRE ATTRIBUTES
Use services like upwork. Once you do find good workers they
will have a lots of referrals.
Requires a W8 instead of a W9.
Be familiar with the pay rate for the role.
Expect them to be very shy and reserved.

12. THANK YOU
www.apiworx.com