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Executive Cloud Panel
IGT09
Your panelists

 Steve Rubinow, EVP and CIO of NYSE Euronext
 Yosi Shneck, CIO, Israeli Light Company
 Eyal Waldman, Co-founder & CEO, Mellanox
 Liam Lynch, Chief Security Strategist, eBay
So I have a few questions...
Cloud computing is that
                                                                         you can have all the
                                                                         resources you want...as
                                                                         an inļ¬nite amount of
                                                                         capacity living outside in
                                                                         the cloud on the
                                                                         Internet for you to use.




                                                                                       Werner Vogels, CTO of Amazon
http://thenextweb.com/wp-content/uploads/2008/04/thenextweb-0485-2.jpg
In 10 years, what compute
tasks will still be running on
machines you own?
1950   1960   1970   1980   1990   2000   2010
1950   1960   1970   1980   1990   2000   2010

 Government
1950       1960   1970   1980   1990   2000   2010

 Government

       Military
1950       1960   1970   1980   1990   2000   2010

 Government

       Military

                  Business
1950       1960   1970   1980    1990   2000   2010

 Government

       Military

                  Business

                             Hobbyist
1950       1960   1970   1980    1990   2000     2010

 Government

       Military

                  Business

                             Hobbyist

                                   Consumer Internet
1950       1960   1970   1980    1990   2000     2010

 Government

       Military

                  Business

                             Hobbyist

                                   Consumer Internet



                                                Media
1950       1960   1970   1980    1990     2000     2010

 Government

       Military

                  Business

                             Hobbyist

                                   Consumer Internet

                                        Consumer lifestyle

                                                  Media
If this is a consumer-driven
revolution, will enterprises
be constantly playing catch-
up?
http://blog.youdesignit.com/2008/01/25/geek-t-shirts-top-eleven/
http://www.szilagyi.us/images/blog/2003/03/libwarn.jpg
Is security an accelerator or
a brake?
                    Reason to avoid clouds
                            23%
                                  Reason to move to clouds
                                            43%


                                 No opinion
                                    34%



 http://www.thewhir.com/web-hosting-news/102309_IT_Firms_Skeptical_About_Cloud_PEER_1_Study
Network    Operating                Management
                          Software
equipment   systems                     tools


                    Sold to



  Enterprises                  MSPs
Network    Operating                  Management
                            Software
equipment   systems                       tools


                        ?
  Enterprises                    MSPs
How will this change the IT
software and infrastructure
industry?
What are the biggest
impediments to cloud
adoption?
http://www.thule-car-roof-boxes.co.uk/pictures/roof-box-with-roof-rack.jpg
Whatā€™s a speedometer,
whatā€™s a roofrack?
Know
Ada?
OO promised so much

Object oriented (OOD) techniques and ADA (1985-95)
  Increased NASA code reuse by 300 percent
  Reduced all systems costs by 40 percent
  Shortened development cycle time by 25 percent
  Slashed error rates by 62 percent
But fell so short

 Only 15-20% of FDD software written in Ada
 Naysayers resisted the language change
   Wanted to stay with what they knew (FORTRAN)
   Had reusable components maintained by others
 Evangelists didnā€™t help
   Promised too much too soon
   Avoided root issue: Lack of environment
What are the characteristics
of apps that work well in the
cloud?
What does a CIO need to do
to encourage a cloud-
compatible developer
mindset?
How long before in-house
computing is irresponsibly
expensive?
Unlike enterprises, clouds are focusing on cost
reduction and IT efļ¬ciency as their core business
Do we really need standards
yet?
Loose consensus and working code trumps
committees every time

       FAIL                HAIL
   OSI                  HTTP stack
   ATM                  TCP/IP
   WS-X                 REST
Cloud economics
The business case for on-demand computing
IGT09
Tagging
          {   #IGT09
              #cloud
A bit about Bitcurrent


 Analysis and research of emerging technologies
 Cloud computing, web performance, human/computer
 interaction, emergent communications technology
Stop arguing already
First tell me which cloud youā€™re talking about.
Private   Public
Private   Public




          Managed
           hosting
Private   Public




 IaaS       IaaS

          Managed
           hosting
Private   Public




 PaaS      PaaS


 IaaS       IaaS

          Managed
           hosting
Private   Public



           SaaS


 PaaS      PaaS


 IaaS       IaaS

          Managed
           hosting
Private                   Public


                   an t
             u  w
       f y o      lk
                           SaaS
     I         ta ick
 PaaS      to , p PaaS
            u d  s      t.
 IaaS c
         lo        ļ¬ rs IaaS
            o n e
                         Managed
                          hosting
Private   Public



           SaaS


 PaaS      PaaS


 IaaS       IaaS

          Managed
           hosting
Private               Public



                       SaaS
          (I mean
        these ones)
 PaaS                  PaaS


 IaaS                   IaaS

                      Managed
                       hosting
Thinking about cloud costs...
How to think about costs
       800,000                                                               Variable
                                                                             Fixed
                                                                             Upfront
       600,000
Cost




       400,000



       200,000



            0
                 Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4
How to think about costs
       800,000                                                               Variable
                                                                             Fixed
                                                                             Upfront
       600,000
Cost




       400,000



       200,000



            0
                 Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4
How to think about costs
       800,000                                                               Variable
                                                                             Fixed
                                                                             Upfront
       600,000
Cost




       400,000



       200,000



            0
                 Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4
How to think about costs
       800,000                                                               Variable
                                                                             Fixed
                                                                             Upfront
       600,000
Cost




       400,000



       200,000



            0
                 Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4   Q1   Q2   Q3   Q4
IT costs: Upfront

 Capital investment (often, ā€œcapexā€)
 Donā€™t overlook rewriting, retooling, retraining, data
 migration
 For many enterprises, this is just the cost of periodic
 upgrades. They already have equipment.
IT costs: Fixed


 Happen no matter what; a measure of leanness
 May be shared with other activities, and therefore not
 eliminated (this is often invoked in defense of jobs)
IT costs: Variable
 Tied to delivery; a
 measure of efļ¬ciency                               500


   Needs to be less


                             Servers per sysadmin
                                                    375
   than the resulting
   revenue or youā€™ll be                             250
   called a cost center
                                                    125
 Enterprises
 underestimate the true                               0
 costs of service delivery                                Enterprise   Cloud provider


                                                                         Barry Lynn of 3Tera
Clouds might seem pricey today
Ā£30,000,000



Ā£22,500,000



Ā£15,000,000



 Ā£7,500,000



         Ā£0
       Start up cost   Year 2             Year 4              Year 6              Year 8              Year 10


                                Data Centre                                  Cloud

                                 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                          Used with permission. Copyright (c) IDC
Clouds might seem pricey today
Ā£30,000,000



Ā£22,500,000



Ā£15,000,000



 Ā£7,500,000



         Ā£0
       Start up cost   Year 2             Year 4              Year 6              Year 8              Year 10


                                Data Centre                                  Cloud

                                 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                          Used with permission. Copyright (c) IDC
Clouds might seem pricey today
Ā£30,000,000



Ā£22,500,000



Ā£15,000,000



 Ā£7,500,000



         Ā£0
       Start up cost   Year 2             Year 4              Year 6              Year 8              Year 10


                                Data Centre                                  Cloud

                                 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                          Used with permission. Copyright (c) IDC
Clouds might seem pricey today
Ā£30,000,000



Ā£22,500,000                                                                                   Final score:
                                                                                               DC: Ā£15M
                                                                                              Cloud: Ā£26M
Ā£15,000,000            After year 3,
                       cloud costs
                        exceed DC

 Ā£7,500,000                                                           Even with 3-year
                                                                    refresh cycles of 30%
                                                                     DC remains cheaper
         Ā£0
       Start up cost   Year 2              Year 4              Year 6              Year 8              Year 10


                                Data Centre                                   Cloud

                                  2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                           Used with permission. Copyright (c) IDC
But weā€™re deluded
Ā£50,000,000



Ā£37,500,000



Ā£25,000,000



Ā£12,500,000



         Ā£0
       Start up cost   Year 2             Year 4              Year 6              Year 8              Year 10


                                Data Centre                                  Cloud

                                 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                          Used with permission. Copyright (c) IDC
But weā€™re deluded
Ā£50,000,000



Ā£37,500,000



Ā£25,000,000



Ā£12,500,000



         Ā£0
       Start up cost   Year 2             Year 4              Year 6              Year 8              Year 10


                                Data Centre                                  Cloud

                                 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                          Used with permission. Copyright (c) IDC
But weā€™re deluded
Ā£50,000,000



Ā£37,500,000



Ā£25,000,000



Ā£12,500,000



         Ā£0
       Start up cost   Year 2             Year 4              Year 6              Year 8              Year 10


                                Data Centre                                  Cloud

                                 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                          Used with permission. Copyright (c) IDC
But weā€™re deluded
Ā£50,000,000



Ā£37,500,000



Ā£25,000,000



Ā£12,500,000



         Ā£0
       Start up cost   Year 2             Year 4              Year 6              Year 8              Year 10


                                Data Centre                                  Cloud

                                 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                          Used with permission. Copyright (c) IDC
But weā€™re deluded
Ā£50,000,000                                            Year 6 requires build-
                                                       out for new facility +
                                                       expensive refresh due
                 DC reaches space                         to limited space
Ā£37,500,000
                 capacity in year 3,
                50% refresh to high-
                end servers needed
Ā£25,000,000



Ā£12,500,000                                                                Cloud costs are dynamic
                                                                           so even if bad decisions
                                                                          are made initially, capacity
                                                                          can be ramped up linearly
         Ā£0
       Start up cost      Year 2             Year 4              Year 6              Year 8              Year 10


                                   Data Centre                                  Cloud

                                    2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand
                                                                             Used with permission. Copyright (c) IDC
http://www.oncloudcomputing.com/en/2009/07/fronde-back-to-proļ¬t-by-cloud-computing/
http://www.oncloudcomputing.com/en/2009/07/fronde-back-to-proļ¬t-by-cloud-computing/
;<=7>?7;;?7@A@ !+)&98(#C!F707B7
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                                                                                 !              !+#2*')8(*'C!.*':851

                         Cloud "-#7/!.*+!
                                processing is
 $,(-$.(//01/21345//)**+*$,(#(6$$6#"(-$.(
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                           $->
                             !                !I#'(!K#'(C!+)&'8
                           Cloud Encounters, Peter van Eijk, digitalinfrastructures.nl
                             !
Three laws
http://www.galleries.com/minerals/elements/silicon/silicon.htm
http://www.ļ¬‚ickr.com/photos/monstershaq2000/2162386152/
http://www.ļ¬‚ickr.com/photos/spacepleb/801902842/
The cloud trifecta
Everything will be free.*



                      *Some restrictions apply.
Are you negotiating with
cities & power companies?


ā€œ...Microsoft pays an annual utility bill just north of $13
million, which translates to just over 3.8 cents/kwh as
opposed to 5.7 cents/kwh for the ELP rate...ā€




http://www.virtual-strategy.com/Features/Microsoft-and-Google-Cloud-Computing-Dominance-Through-Renewable-Energy/-5.html
IT server
  costs
Idle
             capacity,
              lack of
            automation,
                etc.
IT server
  costs
Idle
             capacity,
              lack of
            automation,
                etc.
IT server
  costs


                          Private
                          cloud
                          costs
Idle
             capacity,
              lack of
            automation,
                etc.
IT server
  costs
                                    Ping, power,
                                        pipe,
                          Private    efļ¬ciencies
                          cloud
                          costs
Idle
             capacity,
              lack of
            automation,
                etc.
IT server
  costs
                                    Ping, power,
                                        pipe,
                          Private    efļ¬ciencies
                          cloud
                          costs                    Public
                                                   cloud
                                                   costs
So you wonā€™t be building
     your own data centers
         70% of the Global 1000 must
             ā€œModify their data center facilities signiļ¬cantlyā€ by 2012
             Increase energy from 35 to 70 watts/sq. ft (sometimes up
             to 300 watts)
         Gartner says to
             Monitor energy use
             Quantifying all capital and operation changes needed
             Deploy virtualization and workload management tools


http://www.virtual-strategy.com/Features/Microsoft-and-Google-Cloud-Computing-Dominance-Through-Renewable-Energy.html
http://www.ļ¬‚ickr.com/photos/olitaillon/3354855989/
But thatā€™s only half of the
math.
Business cases are made of revenues, not just
costs.
Clouds as     Clouds as
peripherals   IT strategy
ā€¢ 60 seconds per page
                Desktop   EC2       ā€¢ 200 machine
Pages            17,481   17,481      instances
Minutes/page          1         1   ā€¢ 1,407 hours of virtual
# of machines         1     200       machine time
Total minutes    17,481             ā€¢ Searchable database
Total hours       291.4     26.0      available 26 hours
Total days         12.1      1.1      later
                                    ā€¢ $144.62 total cost
http://www.computerweekly.com/Articles/2008/12/02/233677/uk-ļ¬rms-tap-into-cloud-computing-savings.htm
http://www.prnewswire.com/news-releases/netsuite-cloud-computing-platform-helps-save-fresh-produce-group-approximately-1-million-per-year-64727677.html
http://www.ecnmag.com/news-Obama-CIO-Touts-Cloud-Computing-091609.aspx
http://www.oncloudcomputing.com/en/2009/07/fronde-back-to-proļ¬t-by-cloud-computing/
Weā€™re stalling
and I blame roof racks.
No straight answer




    0%   25%   50%   75%   100%
No straight answer
                 38%                         47%
   ITI    ā€œUnsure about adopting   ā€œWonā€™t consider the cloud in
              cloud servicesā€           next 12 monthsā€




         0%           25%            50%              75%         100%
No straight answer
                      38%                          47%
        ITI    ā€œUnsure about adopting   ā€œWonā€™t consider the cloud in
                   cloud servicesā€           next 12 monthsā€




F5 Networks                                     82%
                           ā€œIn trial, implementation, or use of public cloudsā€




              0%           25%             50%               75%                 100%
No straight answer
                        38%                           47%
        ITI    ā€œUnsure about adopting       ā€œWonā€™t consider the cloud in
                   cloud servicesā€               next 12 monthsā€




F5 Networks                                        82%
                              ā€œIn trial, implementation, or use of public cloudsā€


                                                                   ā€œImplementing
                                                                   cloud servicesā€



                                                          60%                   8%
   CIO.com              29%                   ā€œActively researching (cloud on
               ā€œNo interest in the cloudā€
                                                           radar)ā€


              0%             25%              50%               75%                  100%
http://www.ļ¬‚ickr.com/photos/jumphigh/1565967960/
60



45



30



15



0
     Stopped to taste   Actually bought some

                        6 jams          24 jams


                                     http://sivers.org/jam
60



45



30



15



0
     Stopped to taste   Actually bought some

                        6 jams          24 jams


                                     http://sivers.org/jam
60



45



30



15



0
     Stopped to taste   Actually bought some

                        6 jams          24 jams


                                     http://sivers.org/jam
60



45



30



15



0
     Stopped to taste   Actually bought some

                        6 jams          24 jams


                                     http://sivers.org/jam
60



45



30



15



0
     Stopped to taste   Actually bought some

                        6 jams          24 jams


                                     http://sivers.org/jam
General population               Cancer patients


                                             13%

 35%



             65%

                                       87%


               Choose their own treatment
               Have others choose


                                             http://sivers.org/jam
Even good economics bring
new challenges.
Elasticity changes the cost equation.
What user experience can
you afford?
Trafļ¬c (requests/sec)
Delay (in seconds) =
                       Capactity (# of machines)
Trafļ¬c (requests/sec)
Delay (in seconds) =
                       Capactity (# of machines)
Trafļ¬c (requests/sec)
Delay (in seconds) =
                              āˆž
Conclusions

Clouds make good economic sense
They arenā€™t an either/or
When you consider opportunities, not just costs,
theyā€™re overwhelmingly compelling
But new cost tradeoffs emerge with elastic capacity
Thanks!
alistair@bitcurrent.com
@acroll

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The ROI of cloud computing

  • 2. Your panelists Steve Rubinow, EVP and CIO of NYSE Euronext Yosi Shneck, CIO, Israeli Light Company Eyal Waldman, Co-founder & CEO, Mellanox Liam Lynch, Chief Security Strategist, eBay
  • 3. So I have a few questions...
  • 4. Cloud computing is that you can have all the resources you want...as an inļ¬nite amount of capacity living outside in the cloud on the Internet for you to use. Werner Vogels, CTO of Amazon http://thenextweb.com/wp-content/uploads/2008/04/thenextweb-0485-2.jpg
  • 5. In 10 years, what compute tasks will still be running on machines you own?
  • 6. 1950 1960 1970 1980 1990 2000 2010
  • 7. 1950 1960 1970 1980 1990 2000 2010 Government
  • 8. 1950 1960 1970 1980 1990 2000 2010 Government Military
  • 9. 1950 1960 1970 1980 1990 2000 2010 Government Military Business
  • 10. 1950 1960 1970 1980 1990 2000 2010 Government Military Business Hobbyist
  • 11. 1950 1960 1970 1980 1990 2000 2010 Government Military Business Hobbyist Consumer Internet
  • 12. 1950 1960 1970 1980 1990 2000 2010 Government Military Business Hobbyist Consumer Internet Media
  • 13. 1950 1960 1970 1980 1990 2000 2010 Government Military Business Hobbyist Consumer Internet Consumer lifestyle Media
  • 14. If this is a consumer-driven revolution, will enterprises be constantly playing catch- up?
  • 17. Is security an accelerator or a brake? Reason to avoid clouds 23% Reason to move to clouds 43% No opinion 34% http://www.thewhir.com/web-hosting-news/102309_IT_Firms_Skeptical_About_Cloud_PEER_1_Study
  • 18. Network Operating Management Software equipment systems tools Sold to Enterprises MSPs
  • 19. Network Operating Management Software equipment systems tools ? Enterprises MSPs
  • 20. How will this change the IT software and infrastructure industry?
  • 21. What are the biggest impediments to cloud adoption?
  • 23.
  • 24.
  • 25.
  • 28. OO promised so much Object oriented (OOD) techniques and ADA (1985-95) Increased NASA code reuse by 300 percent Reduced all systems costs by 40 percent Shortened development cycle time by 25 percent Slashed error rates by 62 percent
  • 29. But fell so short Only 15-20% of FDD software written in Ada Naysayers resisted the language change Wanted to stay with what they knew (FORTRAN) Had reusable components maintained by others Evangelists didnā€™t help Promised too much too soon Avoided root issue: Lack of environment
  • 30. What are the characteristics of apps that work well in the cloud?
  • 31. What does a CIO need to do to encourage a cloud- compatible developer mindset?
  • 32. How long before in-house computing is irresponsibly expensive? Unlike enterprises, clouds are focusing on cost reduction and IT efļ¬ciency as their core business
  • 33. Do we really need standards yet? Loose consensus and working code trumps committees every time FAIL HAIL OSI HTTP stack ATM TCP/IP WS-X REST
  • 34. Cloud economics The business case for on-demand computing IGT09
  • 35. Tagging { #IGT09 #cloud
  • 36. A bit about Bitcurrent Analysis and research of emerging technologies Cloud computing, web performance, human/computer interaction, emergent communications technology
  • 37.
  • 38.
  • 39. Stop arguing already First tell me which cloud youā€™re talking about.
  • 40. Private Public
  • 41. Private Public Managed hosting
  • 42. Private Public IaaS IaaS Managed hosting
  • 43. Private Public PaaS PaaS IaaS IaaS Managed hosting
  • 44. Private Public SaaS PaaS PaaS IaaS IaaS Managed hosting
  • 45. Private Public an t u w f y o lk SaaS I ta ick PaaS to , p PaaS u d s t. IaaS c lo ļ¬ rs IaaS o n e Managed hosting
  • 46. Private Public SaaS PaaS PaaS IaaS IaaS Managed hosting
  • 47. Private Public SaaS (I mean these ones) PaaS PaaS IaaS IaaS Managed hosting
  • 49. How to think about costs 800,000 Variable Fixed Upfront 600,000 Cost 400,000 200,000 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
  • 50. How to think about costs 800,000 Variable Fixed Upfront 600,000 Cost 400,000 200,000 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
  • 51. How to think about costs 800,000 Variable Fixed Upfront 600,000 Cost 400,000 200,000 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
  • 52. How to think about costs 800,000 Variable Fixed Upfront 600,000 Cost 400,000 200,000 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
  • 53. IT costs: Upfront Capital investment (often, ā€œcapexā€) Donā€™t overlook rewriting, retooling, retraining, data migration For many enterprises, this is just the cost of periodic upgrades. They already have equipment.
  • 54. IT costs: Fixed Happen no matter what; a measure of leanness May be shared with other activities, and therefore not eliminated (this is often invoked in defense of jobs)
  • 55. IT costs: Variable Tied to delivery; a measure of efļ¬ciency 500 Needs to be less Servers per sysadmin 375 than the resulting revenue or youā€™ll be 250 called a cost center 125 Enterprises underestimate the true 0 costs of service delivery Enterprise Cloud provider Barry Lynn of 3Tera
  • 56. Clouds might seem pricey today Ā£30,000,000 Ā£22,500,000 Ā£15,000,000 Ā£7,500,000 Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 57. Clouds might seem pricey today Ā£30,000,000 Ā£22,500,000 Ā£15,000,000 Ā£7,500,000 Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 58. Clouds might seem pricey today Ā£30,000,000 Ā£22,500,000 Ā£15,000,000 Ā£7,500,000 Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 59. Clouds might seem pricey today Ā£30,000,000 Ā£22,500,000 Final score: DC: Ā£15M Cloud: Ā£26M Ā£15,000,000 After year 3, cloud costs exceed DC Ā£7,500,000 Even with 3-year refresh cycles of 30% DC remains cheaper Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 60. But weā€™re deluded Ā£50,000,000 Ā£37,500,000 Ā£25,000,000 Ā£12,500,000 Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 61. But weā€™re deluded Ā£50,000,000 Ā£37,500,000 Ā£25,000,000 Ā£12,500,000 Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 62. But weā€™re deluded Ā£50,000,000 Ā£37,500,000 Ā£25,000,000 Ā£12,500,000 Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 63. But weā€™re deluded Ā£50,000,000 Ā£37,500,000 Ā£25,000,000 Ā£12,500,000 Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 64. But weā€™re deluded Ā£50,000,000 Year 6 requires build- out for new facility + expensive refresh due DC reaches space to limited space Ā£37,500,000 capacity in year 3, 50% refresh to high- end servers needed Ā£25,000,000 Ā£12,500,000 Cloud costs are dynamic so even if bad decisions are made initially, capacity can be ramped up linearly Ā£0 Start up cost Year 2 Year 4 Year 6 Year 8 Year 10 Data Centre Cloud 2009 IDC analysis of running 100% of a big enterpriseā€™s IT in-house vs on-demand Used with permission. Copyright (c) IDC
  • 67. ;<=7>?7;;?7@A@ !+)&98(#C!F707B7 !$++$),-"#.)(%"(-"##,-% ;@O7;H=7?=7@A@ !B:3%*5-8:C!/*%)*5,8'-3 ; <; =;; =<; >;; ><; ?;; ?<; ! !+#2*')8(*'C!.*':851 Cloud "-#7/!.*+! processing is $,(-$.(//01/21345//)**+*$,(#(6$$6#"(-$.( ! -$.(/01/3/789(:;(<79(<=< $D F%1!G%*-*$/! !.$N,&'C!J5*,8'- ! -$.(/01/3/789(:;(<>;(<=< (+!0%*--:!A*0! !P5#'&'(*'C!/*%)*5,8'-3 ! everywhere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loud Encounters, Peter van Eijk, digitalinfrastructures.nl !
  • 68.
  • 74. Everything will be free.* *Some restrictions apply.
  • 75. Are you negotiating with cities & power companies? ā€œ...Microsoft pays an annual utility bill just north of $13 million, which translates to just over 3.8 cents/kwh as opposed to 5.7 cents/kwh for the ELP rate...ā€ http://www.virtual-strategy.com/Features/Microsoft-and-Google-Cloud-Computing-Dominance-Through-Renewable-Energy/-5.html
  • 76. IT server costs
  • 77. Idle capacity, lack of automation, etc. IT server costs
  • 78. Idle capacity, lack of automation, etc. IT server costs Private cloud costs
  • 79. Idle capacity, lack of automation, etc. IT server costs Ping, power, pipe, Private efļ¬ciencies cloud costs
  • 80. Idle capacity, lack of automation, etc. IT server costs Ping, power, pipe, Private efļ¬ciencies cloud costs Public cloud costs
  • 81. So you wonā€™t be building your own data centers 70% of the Global 1000 must ā€œModify their data center facilities signiļ¬cantlyā€ by 2012 Increase energy from 35 to 70 watts/sq. ft (sometimes up to 300 watts) Gartner says to Monitor energy use Quantifying all capital and operation changes needed Deploy virtualization and workload management tools http://www.virtual-strategy.com/Features/Microsoft-and-Google-Cloud-Computing-Dominance-Through-Renewable-Energy.html
  • 83.
  • 84.
  • 85.
  • 86. But thatā€™s only half of the math. Business cases are made of revenues, not just costs.
  • 87. Clouds as Clouds as peripherals IT strategy
  • 88. ā€¢ 60 seconds per page Desktop EC2 ā€¢ 200 machine Pages 17,481 17,481 instances Minutes/page 1 1 ā€¢ 1,407 hours of virtual # of machines 1 200 machine time Total minutes 17,481 ā€¢ Searchable database Total hours 291.4 26.0 available 26 hours Total days 12.1 1.1 later ā€¢ $144.62 total cost
  • 89.
  • 92.
  • 94.
  • 95.
  • 97. Weā€™re stalling and I blame roof racks.
  • 98. No straight answer 0% 25% 50% 75% 100%
  • 99. No straight answer 38% 47% ITI ā€œUnsure about adopting ā€œWonā€™t consider the cloud in cloud servicesā€ next 12 monthsā€ 0% 25% 50% 75% 100%
  • 100. No straight answer 38% 47% ITI ā€œUnsure about adopting ā€œWonā€™t consider the cloud in cloud servicesā€ next 12 monthsā€ F5 Networks 82% ā€œIn trial, implementation, or use of public cloudsā€ 0% 25% 50% 75% 100%
  • 101. No straight answer 38% 47% ITI ā€œUnsure about adopting ā€œWonā€™t consider the cloud in cloud servicesā€ next 12 monthsā€ F5 Networks 82% ā€œIn trial, implementation, or use of public cloudsā€ ā€œImplementing cloud servicesā€ 60% 8% CIO.com 29% ā€œActively researching (cloud on ā€œNo interest in the cloudā€ radar)ā€ 0% 25% 50% 75% 100%
  • 103. 60 45 30 15 0 Stopped to taste Actually bought some 6 jams 24 jams http://sivers.org/jam
  • 104. 60 45 30 15 0 Stopped to taste Actually bought some 6 jams 24 jams http://sivers.org/jam
  • 105. 60 45 30 15 0 Stopped to taste Actually bought some 6 jams 24 jams http://sivers.org/jam
  • 106. 60 45 30 15 0 Stopped to taste Actually bought some 6 jams 24 jams http://sivers.org/jam
  • 107. 60 45 30 15 0 Stopped to taste Actually bought some 6 jams 24 jams http://sivers.org/jam
  • 108. General population Cancer patients 13% 35% 65% 87% Choose their own treatment Have others choose http://sivers.org/jam
  • 109. Even good economics bring new challenges. Elasticity changes the cost equation.
  • 110. What user experience can you afford?
  • 111. Trafļ¬c (requests/sec) Delay (in seconds) = Capactity (# of machines)
  • 112.
  • 113.
  • 114. Trafļ¬c (requests/sec) Delay (in seconds) = Capactity (# of machines)
  • 116.
  • 117. Conclusions Clouds make good economic sense They arenā€™t an either/or When you consider opportunities, not just costs, theyā€™re overwhelmingly compelling But new cost tradeoffs emerge with elastic capacity
  • 118.
  • 119.

Editor's Notes

  1. 14:25
  2. Here&amp;#x2019;s how one guy who should know&amp;#x2014;Werner Vogels of Amazon.com&amp;#x2014;describes it.
  3. There&amp;#x2019;s always specialization along legal borders. Consider, for example, the Patriot Act
  4. As a horde of angry librarians informed us in 2006, they&amp;#x2019;re specifically prohibited from letting you know when someone has looked at your data or behavior. For this reason, many countries won&amp;#x2019;t let certain companies use data storage or computation within other nations. So there may be a niche offering within your own country.
  5. Remember Object-Oriented Programming? Object oriented design (OOD) techniques and ADA (1985-95) Flight Dynamics Division
  6. Only a certain percentage of NASA&amp;#x2019;s coders could make that jump. With sharded, shared-nothing, distributed data, that may happen again.
  7. 15:10
  8. If you want to post pictures or comments, use #Interop and #ECS
  9. Yossi - I just wanted to let you know where I was staying at Burning Man (and urge all of you to go there!)
  10. First of all: Let&amp;#x2019;s define the discussion.
  11. If someone wants to have a conversation with me about clouds, they need to pick a tier, and a private or public model. Then we can compare facts.
  12. If someone wants to have a conversation with me about clouds, they need to pick a tier, and a private or public model. Then we can compare facts.
  13. If someone wants to have a conversation with me about clouds, they need to pick a tier, and a private or public model. Then we can compare facts.
  14. If someone wants to have a conversation with me about clouds, they need to pick a tier, and a private or public model. Then we can compare facts.
  15. If someone wants to have a conversation with me about clouds, they need to pick a tier, and a private or public model. Then we can compare facts.
  16. Today, I mean these ones.
  17. Now, let&amp;#x2019;s talk about cloud costs and ROI
  18. Any cost model consists of three kinds of spending: Upfront money spent to kick things off; fixed spending that doesn&amp;#x2019;t change whether you sell one or a billion units; and variable spending associated with the amount you sell.
  19. Any cost model consists of three kinds of spending: Upfront money spent to kick things off; fixed spending that doesn&amp;#x2019;t change whether you sell one or a billion units; and variable spending associated with the amount you sell.
  20. Any cost model consists of three kinds of spending: Upfront money spent to kick things off; fixed spending that doesn&amp;#x2019;t change whether you sell one or a billion units; and variable spending associated with the amount you sell.
  21. Any cost model consists of three kinds of spending: Upfront money spent to kick things off; fixed spending that doesn&amp;#x2019;t change whether you sell one or a billion units; and variable spending associated with the amount you sell.
  22. Upfront costs are pretty straightforward. And with many enterprises at 10% utilization, virtualization can extend the lifespan of existing infrastructure substantially.
  23. Then there are the fixed IT costs that you can&amp;#x2019;t avoid. Clouds can drop these, but if you have IT running internal systems, they won&amp;#x2019;t magically evaporate when things move to the cloud. What&amp;#x2019;s more, clouds mean new tasks for IT -- things like provisioning, managing policy, and so on.
  24. The variable costs are where clouds are really strong. This stuff is the costs that increase with service delivery volumes. Cloud operators can handle 500-1000 servers per person (they have to!) and completely automate everything. They also focus on cost measurement and accounting, which is a luxury for many enterprises but a necessity for clouds. Management software is an afterthought for many IT departments; but it&amp;#x2019;s a competitive advantage for cloud operators
  25. A naive look at clouds (intentionally naive, we should point out) from IDC says that clouds are expensive
  26. A naive look at clouds (intentionally naive, we should point out) from IDC says that clouds are expensive
  27. A naive look at clouds (intentionally naive, we should point out) from IDC says that clouds are expensive
  28. A naive look at clouds (intentionally naive, we should point out) from IDC says that clouds are expensive
  29. A naive look at clouds (intentionally naive, we should point out) from IDC says that clouds are expensive
  30. A naive look at clouds (intentionally naive, we should point out) from IDC says that clouds are expensive
  31. Remember: Google gets 38% server utilization, with insane effort. So this is likely unattainable. What&amp;#x2019;s more, cloud providers are competing, and may (assuming interoperability of some kind) reduce their costs, too.
  32. Remember: Google gets 38% server utilization, with insane effort. So this is likely unattainable. What&amp;#x2019;s more, cloud providers are competing, and may (assuming interoperability of some kind) reduce their costs, too.
  33. Remember: Google gets 38% server utilization, with insane effort. So this is likely unattainable. What&amp;#x2019;s more, cloud providers are competing, and may (assuming interoperability of some kind) reduce their costs, too.
  34. Remember: Google gets 38% server utilization, with insane effort. So this is likely unattainable. What&amp;#x2019;s more, cloud providers are competing, and may (assuming interoperability of some kind) reduce their costs, too.
  35. Remember: Google gets 38% server utilization, with insane effort. So this is likely unattainable. What&amp;#x2019;s more, cloud providers are competing, and may (assuming interoperability of some kind) reduce their costs, too.
  36. Remember: Google gets 38% server utilization, with insane effort. So this is likely unattainable. What&amp;#x2019;s more, cloud providers are competing, and may (assuming interoperability of some kind) reduce their costs, too.
  37. Remember: Google gets 38% server utilization, with insane effort. So this is likely unattainable. What&amp;#x2019;s more, cloud providers are competing, and may (assuming interoperability of some kind) reduce their costs, too.
  38. Just how big are clouds? Consider that in July 2008, Microsoft revealed that it had 96,000 servers at the Quincy facility, consuming &quot;about 11 megawatts&quot; More than 80% dedicated to Microsoft&apos;s Live Search and the remaining for Hotmail In August, a really good discovery was posted to a blog called &quot;istartedsomething.com&quot;:&amp;#xA0; a screen shot of a software dashboard that illustrates power consumption and server count at each of Microsoft&apos;s fifteen data centers, caught in a Microsoft video posted to their web site.
  39. First, consider silicon. Look at the cost/capacity tradeoff of computing, as described by Moore&amp;#x2019;s Law.
  40. Then think about another form of sand &amp;#x2013; glass. Then look at the cost/capacity tradeoff of networking. Netflix pays $0.06 to send a movie over the Internet today, and will pay $0.03 next year.
  41. Finally, think about iron. And consider storage &amp;#x2013; which is dropping just as quickly.
  42. This trifecta of computing, bandwidth, and storage are driving costs down dramatically. Every time Google builds a data center, it can do more than the last one did.
  43. Cloud computing is on a breakneck ride to zero marginal costs because of sand, iron, and glass. This means the raw materials of clouds will be free -- or too cheap to bill -- for many of us. (if you want to know more about this, see Chris Anderson&amp;#x2019;s Free)
  44. Consider a San Antonio, Texas facility from Microsoft. http://ccr.sigcomm.org/online/files/p68-v39n1o-greenberg.pdf if the data center takes the full load of 44 megawatts at a 90% load factor, Microsoft pays an annual utility bill just north of $13 million, which translates to just over 3.8 cents/kwh as opposed to 5.7 cents/kwh for the ELP rate.&amp;#xA0; To prove that these assumptions are in the ballpark, public documents from another SLP customer in the San Antonio area reveal that its overall utility rate is 3.7 cents per kwh.
  45. Energy is a huge issue. Even Gartner&amp;#x2019;s recommendations for saving energy will only temporarily solve the problem at hand, because energy costs will have to be cut by more than 50% in order to keep up
  46. Like electrical utilities, clouds are elastic&amp;#x2014;one machine for a hundred minutes, or a hundred machines for a minute.
  47. They&amp;#x2019;re available quickly in convenient billable increments. All you need is a credit card and a phone number.
  48. Clouds let IT focus on things that actually add business value. Very few companies have a competitive advantage because of their hardware infrastructure.
  49. And they eliminate many of the tasks you really didn&amp;#x2019;t want to do anyway.
  50. In it, he draws an analogy between the rise of electrical utilities and that of cloud computing.
  51. Most of the enterprises I&amp;#x2019;ve spoken with use clouds as peripherals. In the same way we used to plug peripherals into our computers, enterprises plug clouds into their IT. They might have it for backup, or messaging, or content delivery, or for a specific business process. But to really harness the power of cloud computing, enterprises need to embrace it as more than just a bunch of things to plug into the organization. It needs to become part of their strategy.
  52. One of the most interesting uses of cloud computing is time dilation. Okay, not really, but close: The Washington Post, needed to get all 17,481 pages of Hillary Clinton&amp;#x2019;s White House schedule scanned and searchable quickly. Using 200 machines, the Post was able to get the data to reporters in only 26 hours. In fact, the experiment is even more compelling: Desktop OCR took about 30 minutes per page to properly scan, read, resize, and format each page &amp;#x2013; which means that it would have taken nearly a year, and cost $123 in power, to do the work on a single machine.
  53. Moved from their own storage to Amazon&apos;s S3 cloud storage system. They now have one petabyte of images and sold their own storage hardware on eBay
  54. Insurance firm Kennedys and Rowanmoor Pensions claims to be saving more than &amp;#xA3;350,000 a year. According to Rowanmoor Pensions, a similar cloud computing model is saving the organisation about &amp;#xA3;200,000 a year. Main savings from: Being able to decommission By providing applications, storage and computing power online, cloud computing enables firms to buy IT services as and when required without incurring long-term hardware and software maintenance costs. Other cost savings come from reduced hardware requirements, no capital expenditure on software, and lower power consumption.
  55. Sydney-based Fresh Produce Group has increased its net profit margin by 100 percent in the first 18 months of its implementation of NetSuite ERP, helping the company save approximately $1 million per year. NetSuite replaced multiple software systems including a DOS-based financial system, which was actively used by only a handful of accounting staff, and Excel spreadsheets which were used to compile forecasting and inventory. It has helped identify and eliminate overhead expenses, which is saving approximately $1 million per year.&quot; many of the FPG team work away from an office environment, the organization required an Internet-based, Software as a Service (SaaS) model for &apos;anytime and anywhere&apos; access. Seventy of FPG&apos;s 100 employees are licensed on the system and can now see the business end-to-end, in real-time and play their part in providing better decision making.
  56. Computer-aided design company AutoDesk wanted to offer some of their desktop software applications as an online service. They didn&apos;t know the size of the market and didn&apos;t know if it would be a successful business considering the high infrastructure costs. They could test the market at a much lower cost with cloud computing resources.
  57. Vivek Kundra, the first U.S. chief information officer, said the government has been building multiple data centers, so many that about a quarter of its $76 billion IT budget goes to infrastructure. He noted that the Department of Homeland Security has 23 data centers. As a result, he said, federal energy consumption doubled from 2000 to 2006 He said a revamp of the Web site for the General Services Administration was completed in one day and the site now costs $800,000 a year, compared to six months and $2.5 million a year that would have been expected using the government&apos;s traditional approach. And, he said, with cooperation from the IRS, the government&apos;s Free Application for Federal Student Aid can now be prefilled with IRS data at the click of a button, eliminating more than 70 questions and 20 screens. Speaking at a press event at NASA&apos;s Ames Research Center Tuesday, Kundra said that the government could save a lot of money by using many of the Web-based and cloud technologies that are already available to consumers. It costs the U.S. Transport Safety Administration (TSA) $600,000 to set up a blog, he said. By contrast, consumers can get a Blogger account free. &quot;If in our lives, we can go online and provision Webmail within a matter of minutes, why must the government spend billions and billions of dollars on information that may not be sensitive in nature?&quot; he said. Kundra is hoping that the cloud will provide a way to streamline the government&apos;s annual $75 billion IT spending by using cheaper commercial hosting services and by using virtualization technologies to load more applications onto its servers. Following up on Tuesday&apos;s Apps.gov launch, the government will roll out a number of pilot projects in 2010, making lightweight applications available to users. By 2011, federal agencies will start getting guidance on how they are expected to move to the cloud. Government market research firm Input has revised its forecast for federal cloud-related spending upward; it now expects the government&apos;s cloud expenditures to grow from $363 million this year to $1.2 billion by 2014. &quot;I think this is probably a conservative estimate, considering the push from the administration,&quot; said Deniece Peterson, an analyst at Reston, Va.-based Input.
  58. The virtual stock market NASDAQ wanted to offer their users a service to replay market data. Their infrastructure were not set up to build that, and they estimated that to build it using traditional methods, it would cost $6m to $8m. Using cloud computing infrastructure, they built it for only $100, Vogels said.
  59. German publisher Bild.de wanted to launch a citizen journalism video service. Their own IT department said it would take 9-12 months, but using cloud computing, they were able to build and launch the service in four weeks.
  60. Although its revenue has dipped to $27 million, Wellington-based IT services company Fronde has squeaked out a full-year profit - thanks to a series of deals&amp;#xA0;based around Salesforce.com and Google&amp;#x2019;s SaaS products, and Amazon&amp;#x2019;s cloud computing platform. In the year-ago period, Fronde had higher revenue - $31&amp;#xA0;million - but made a $2.9 million loss. The company&amp;#x2019;s debt reduced from a year-ago $3.7 million to $300,000. Chief executive Ian Clarke told NBR earlier this&amp;#xA0;week, &amp;#x201C;We&amp;#x2019;ve made a modest profit but a fabulous turnaround.&amp;#x201D; Part of the move out of the red came from old fashioned cost controls (headcount reduced from&amp;#xA0;200 to 170 over the year), reduced overheads and productivity gains. Fronde has been in the business of cloud computing - and integrating cloud, and non-cloud apps - for several years. In 2009, it&amp;#x2019;s seen the technology move&amp;#xA0;toward the mainstream. Other recent highlights include venture capitalist, NZTE advisor and Power-by-Proxi boss Greg Cross joining Fronde&amp;#x2019;s board during&amp;#xA0;April, and a major Filipino m-commerce deal struck by its Fronde Anywhere subsidiary. An Amazon Elastic Compute Cloud (EC2) platform implementation has kept&amp;#xA0;Fronde busy at one major account, and Mr Clarke sees a lot more business cloud computing coming up. Some projects expected to start have not. Some have&amp;#xA0;started with reduced budgets.
  61. In it, he draws an analogy between the rise of electrical utilities and that of cloud computing.
  62. Jim Sivers reminded me recently of the paradox of choice. http://sivers.org/jam Sheena Iyengar has been studying choice. For her research paper, &amp;#x201C;When Choice is Demotivating&amp;#x201D;,They set up a free tasting booth in a grocery store, with six different jams. 40% of the customers stopped to taste. 30% of those bought some. A week later, they set up the same booth in the same store, but this time with twenty-four different jams. 60% of the customers stopped to taste. But only 3% bought some!
  63. Both groups actually tasted an average of 1.5 jams. So the huge difference in buying can&amp;#x2019;t be blamed on the 24-jam customers being full. Lessons learned: Having many choices seems appealing (40% vs 60% stopped to taste) Having many choices makes them 10 times less likely to buy (30% vs 3% actually bought) Surgeon Atul Gawande found that 65% of people surveyed said if they were to get cancer, they&amp;#x2019;d want to choose their own treatment. Among people surveyed who really do have cancer, only 12% of patients want to choose their own treatment.
  64. Both groups actually tasted an average of 1.5 jams. So the huge difference in buying can&amp;#x2019;t be blamed on the 24-jam customers being full. Lessons learned: Having many choices seems appealing (40% vs 60% stopped to taste) Having many choices makes them 10 times less likely to buy (30% vs 3% actually bought) Surgeon Atul Gawande found that 65% of people surveyed said if they were to get cancer, they&amp;#x2019;d want to choose their own treatment. Among people surveyed who really do have cancer, only 12% of patients want to choose their own treatment.
  65. Both groups actually tasted an average of 1.5 jams. So the huge difference in buying can&amp;#x2019;t be blamed on the 24-jam customers being full. Lessons learned: Having many choices seems appealing (40% vs 60% stopped to taste) Having many choices makes them 10 times less likely to buy (30% vs 3% actually bought) Surgeon Atul Gawande found that 65% of people surveyed said if they were to get cancer, they&amp;#x2019;d want to choose their own treatment. Among people surveyed who really do have cancer, only 12% of patients want to choose their own treatment.
  66. Both groups actually tasted an average of 1.5 jams. So the huge difference in buying can&amp;#x2019;t be blamed on the 24-jam customers being full. Lessons learned: Having many choices seems appealing (40% vs 60% stopped to taste) Having many choices makes them 10 times less likely to buy (30% vs 3% actually bought) Surgeon Atul Gawande found that 65% of people surveyed said if they were to get cancer, they&amp;#x2019;d want to choose their own treatment. Among people surveyed who really do have cancer, only 12% of patients want to choose their own treatment.
  67. Both groups actually tasted an average of 1.5 jams. So the huge difference in buying can&amp;#x2019;t be blamed on the 24-jam customers being full. Lessons learned: Having many choices seems appealing (40% vs 60% stopped to taste) Having many choices makes them 10 times less likely to buy (30% vs 3% actually bought) Surgeon Atul Gawande found that 65% of people surveyed said if they were to get cancer, they&amp;#x2019;d want to choose their own treatment. Among people surveyed who really do have cancer, only 12% of patients want to choose their own treatment.
  68. Surgeon Atul Gawande found that 65% of people surveyed said if they were to get cancer, they&amp;#x2019;d want to choose their own treatment. Among people surveyed who really do have cancer, only 12% of patients want to choose their own treatment.
  69. In it, he draws an analogy between the rise of electrical utilities and that of cloud computing.
  70. There&amp;#x2019;s a basic equation in computing. Performance equals traffic divided by capacity. Put another way, more users and something gets slower. More machines and something gets faster.
  71. This is an example of that relationship. As usage grows, performance gets worse.
  72. Normally, IT adds capacity to a system and things get better.
  73. But when if the capacity is infinite?
  74. But when if the capacity is infinite?
  75. But when if the capacity is infinite?
  76. Then you set user experience (&amp;#x201C;under 1 second&amp;#x201D;) and the elastic platform adds capacity as needed. The only problem? The bill at the end of the month!
  77. Joe Weinman (cloudonomics.com) should be required reading for some of this math.
  78. 15:35