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Rapid Action Tools
        for Lean Six Sigma
                                                                                           www.improvefaster.com



“Bags On Time!”
  APPLICATION SNAPSHOT: QUICK WIN CAPTURE - AIRLINE GROUND OPERATIONS


  Rapid Action Opportunity

                IMPROVEMENT NEED
    Improve the process for handling
    transfer bags in order to reduce lost and
    delayed baggage to final destinations.
                                                         Rapid Action Team Results
                TEAM COMPOSITION
    Hub Station Ground Operations employees
                                                                Improvement in lost transfer bag
    across shifts led by Ground Operations
    supervisor with support from a Black Belt                   performance from last to first
    Rapid Action Coach.                                         among all airline stations within
                                                                six months.
         SAMPLE ACTIONS IMPLEMENTED
                                                                $60,000+ annual savings in
    1    Set-up a separate staging area and new
         process for handling transfer bags.
                                                                reduced fees for lost bag delivery
                                                                charges.
    2    Designated and tagged specific
         equipment for dedicated use in transfer
                                                                Significant improvement in
         bag operations.
                                                                employee morale and ability to
    3    Created a training manual on Transfer
         Bag Handling Policies and Procedures.
                                                                fill the Transfer Bag Team roster.

    4    Set up a permanent roster for dedicated                Cycle Time to Team Completion:
         Transfer Bag Team with bid schedule for                48 DAYS
         qualified employees.
                                                                                           ess
                                                                     t project as a Proc
                                                   “This was my firs                             ad I
                                                                           Leader and I’m gl
                                                    Im provement Team                         ide me.
                                                                       tion Team Kit to gu
                                                    had the Rapid Ac                              in the
                                                                            actly as designed
                                                     Th e meetings went ex                    work
                                                                        de so I was able to
                                                     Team Leader Gui                           orry
                                                                          lutions and not w
                                                     w ith the team on so                    s.”
                                                                         next in the proces
                                                     about what to do                 tion Team Leader
                                                                              - Rapid Ac




Get on the path to faster and bigger Lean Six Sigma results!
Please call 800.254.6805 or email request@improvefaster.com for a no-obligation
assessment of options for adding Rapid Action Tools to your Lean Six Sigma Deployment.
Rapid Action Tools
       for Lean Six Sigma




More Speed, Engagement & Results
Add them to your Lean Six Sigma Deployment with Rapid Action Tools from Leap Technologies.


What’s Different?                                              How to Deploy:
  	 A 60-day cycle time from team launch to
    completion.                                                1	 Belts attend a three-day workshop
                                                                  to learn Rapid Action Tools and
                                                                    develop Rapid Action Project
  	 No upfront training required for team members.                  Charters for immediate launch.
  	 A complete toolkit that ensures reliable
    execution.
                                                               2	 Working with designated Sponsor
                                                                  Managers, Belts complete any
  	 Harmonized lanugage and methods for seamless                    upfront analysis needed and then
    Lean Six Sigma integration.                                     recruit employees to participate on
                                                                    a 60-day Rapid Action Team.
When and Where to Use:
  	 Any improvement opportunity where there is high
    confidence that employees have the know-how
                                                               3	 Belts use the Rapid Action Team
                                                                  Kit to lead the team through a
                                                                    series of “learn-as you-implement”
    and energy to solve problems.                                   weekly meetings where the team
                                                                    brainstorms, sorts and prioritizes
  	 Apply Rapid Action Tools to:                                    ideas for action.
   –	 Harvest Quick Win Opportunities for Improving
      Daily Operating Performance
   –	 Spread Best Practices and Standardization of Work        4	 Each team member takes on the role
                                                                  of “Idea Champion” to ensure ideas
                                                                    are tested and implemented using
   –	 Accelerate Implementation after Kaizen Events or              Lean and Six Sigma tools.
      other process redesign work
   –	 Accelerate Solution Development and Deployment
      in DMAIC, DFSS & DMADV Projects                          5	 Teams 60 days, report assignment
                                                                  within
                                                                         complete their
                                                                                        financial
                                                                    and operating gains and receive
Time & Resource Commitments                                         recognition from Sponsor Managers.
  	 Team Members: 4 hours per week for 60 days
    with no classroom training required
  	 Belts: 4 to 8 hours per week for 60 days
    with minimal preparation required                         From Launch
  	 Team Sponsors: 8 to 12 hours over 60 days in
                                                              to Results in
    highly leveraged interactions that drive results          60 Days or Less!



Get Started Now!
Please call 800.254.6805 or email request@improvefaster.com for a
no-obligation assessment of options for adding Rapid Action Tools
to your Lean Six Sigma Deployment.                                                 improvefaster.com

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Rapid Action Tools for Airlines

  • 1. Rapid Action Tools for Lean Six Sigma www.improvefaster.com “Bags On Time!” APPLICATION SNAPSHOT: QUICK WIN CAPTURE - AIRLINE GROUND OPERATIONS Rapid Action Opportunity IMPROVEMENT NEED Improve the process for handling transfer bags in order to reduce lost and delayed baggage to final destinations. Rapid Action Team Results TEAM COMPOSITION Hub Station Ground Operations employees Improvement in lost transfer bag across shifts led by Ground Operations supervisor with support from a Black Belt performance from last to first Rapid Action Coach. among all airline stations within six months. SAMPLE ACTIONS IMPLEMENTED $60,000+ annual savings in 1 Set-up a separate staging area and new process for handling transfer bags. reduced fees for lost bag delivery charges. 2 Designated and tagged specific equipment for dedicated use in transfer Significant improvement in bag operations. employee morale and ability to 3 Created a training manual on Transfer Bag Handling Policies and Procedures. fill the Transfer Bag Team roster. 4 Set up a permanent roster for dedicated Cycle Time to Team Completion: Transfer Bag Team with bid schedule for 48 DAYS qualified employees. ess t project as a Proc “This was my firs ad I Leader and I’m gl Im provement Team ide me. tion Team Kit to gu had the Rapid Ac in the actly as designed Th e meetings went ex work de so I was able to Team Leader Gui orry lutions and not w w ith the team on so s.” next in the proces about what to do tion Team Leader - Rapid Ac Get on the path to faster and bigger Lean Six Sigma results! Please call 800.254.6805 or email request@improvefaster.com for a no-obligation assessment of options for adding Rapid Action Tools to your Lean Six Sigma Deployment.
  • 2. Rapid Action Tools for Lean Six Sigma More Speed, Engagement & Results Add them to your Lean Six Sigma Deployment with Rapid Action Tools from Leap Technologies. What’s Different? How to Deploy: A 60-day cycle time from team launch to completion. 1 Belts attend a three-day workshop to learn Rapid Action Tools and develop Rapid Action Project No upfront training required for team members. Charters for immediate launch. A complete toolkit that ensures reliable execution. 2 Working with designated Sponsor Managers, Belts complete any Harmonized lanugage and methods for seamless upfront analysis needed and then Lean Six Sigma integration. recruit employees to participate on a 60-day Rapid Action Team. When and Where to Use: Any improvement opportunity where there is high confidence that employees have the know-how 3 Belts use the Rapid Action Team Kit to lead the team through a series of “learn-as you-implement” and energy to solve problems. weekly meetings where the team brainstorms, sorts and prioritizes Apply Rapid Action Tools to: ideas for action. – Harvest Quick Win Opportunities for Improving Daily Operating Performance – Spread Best Practices and Standardization of Work 4 Each team member takes on the role of “Idea Champion” to ensure ideas are tested and implemented using – Accelerate Implementation after Kaizen Events or Lean and Six Sigma tools. other process redesign work – Accelerate Solution Development and Deployment in DMAIC, DFSS & DMADV Projects 5 Teams 60 days, report assignment within complete their financial and operating gains and receive Time & Resource Commitments recognition from Sponsor Managers. Team Members: 4 hours per week for 60 days with no classroom training required Belts: 4 to 8 hours per week for 60 days with minimal preparation required From Launch Team Sponsors: 8 to 12 hours over 60 days in to Results in highly leveraged interactions that drive results 60 Days or Less! Get Started Now! Please call 800.254.6805 or email request@improvefaster.com for a no-obligation assessment of options for adding Rapid Action Tools to your Lean Six Sigma Deployment. improvefaster.com