Kai = Change and Zen = Good/Be er;
together Kaizen stands for a small
methodical continuous improvement steps
that should be implemented daily
Continuously improving in
literally translates to ‘continuous improvement’ in
English. Kaizen activities are small, incremental activities
performed over time where Kaikaku a radical and one-
“The foundation of the Toyota way
is based upon the simple yet
elusive goal of identifying and
eliminating waste in all work
activities” Jeﬀrey Liker, The Toyota Way Fieldbook
“Where there is no standard, there can be no
improvement. For these reasons, standards are the
basis for both maintenance and improvement.”
Standards & Improvement
“Data is of course important
in manufacturing, but I place
the greatest emphasis on
facts.” Taiichi Ohno
“The ba ery Why?
“My car will is dead”
not start.” Why?
“The alternator is
“I have not been
maintaining my car Why?
according to the
belt has broken.”
Why? “The alternator belt was
well beyond its useful Why?
service life and has never
For want of a nail a shoe was lost,
for want of a shoe a horse was lost,
for want of a horse a rider was lost,
for want of a rider an army was lost,
for want of an army a ba le was lost,
for want of a ba le the war was lost,
for want of the war the kingdom was lost,
and all for the want of a li le horseshoe nail.
John Gower's Confesio
Amantis dated approximately 1390 AD.
It’s not just Reﬂect and adapt
about Learn by standardizing
practices Long term thinking
“Toyota’s real advantage was its ability to harness the
intellect of ‘ordinary’ employees” Gary Hamel