Presentation about Software and Services research, and some questions for debate, eChallenges conference, Stockholm (Sweden), 24 Oct 2008

1. Software and Services
Current Status and Future Research Directions
Arian Zwegers
European Commission
Information Society and Media Directorate General
Software & Service Architectures and Infrastructures Unit

2. Overview
• Part I – Internet of Services in
Future Internet
– Developments
– Problems and opportunities
– Work Programme 2009-10
• Part II – Open questions
eChallenges 2008, Stockholm

3. What is the Future Internet?
eChallenges 2008, Stockholm

4. What does the Future Internet
look like?
Internet of Services, Service Web 3D Internet
Trust
Security
Networks of the Future
Sources: 3GPP, 3GPP2, Qualcomm, WiMAX Forum
http://www.alexandria.unisg.ch/EXPORT/DL/38496.pdf Internet of Things
http://www.itu.int/osg/spu/publications/internetofthings/
eChallenges 2008, Stockholm Second Life

5. What does the Future Internet
look like?
Internet of Services, Service Web 3D Internet
Trust
Conway’s Law:
“organisations which design
systems are constrained to
produce systems which are copies of
the communication structures of these
organisations” (1968)
Security
Networks of the Future
Sources: 3GPP, 3GPP2, Qualcomm, WiMAX Forum
http://www.alexandria.unisg.ch/EXPORT/DL/38496.pdf Internet of Things
http://www.itu.int/osg/spu/publications/internetofthings/
eChallenges 2008, Stockholm Second Life

6. World Internet Penetration
Rates by Geographic Regions
248 / 337
20 / 34
385 / 800
139 / 576
42 / 197
579 / 3,776
51 / 955
eChallenges 2008, Stockholm

7. Current/emerging problems
and opportunities
• Current Internet was never designed to be a critical
part of an economy’s infrastructure
• Net-delivered services are reshaping the world
(search, media, games, social networking, etc.)
• Tripling of the number of people connected (1 3 B)
• Addition of billions—perhaps even hundreds of
billions—of devices (sensors, tags, micro controllers)
• User generated content leads to a massive increase
of creative flow of content and processes
• Balance the perceived need for control with the
creativity that spawns innovation—and profit?
• Towards tethered appliances or generative
technology?
http://www.youtube.com/watch?v=ZAsb4gtEpaw
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8. Who is going to act?

9. Are WE going to act or not?
Framework Programmes
eChallenges 2008, Stockholm

10. 7th Framework Programme
(2007-2013)
Biotechnology
2. Food, Agriculture
Production Techn.
4. Nano, Materials,
COOPERATION
Research
8. Socio-economic
6. Environment
7. Transport
10. Security
5. Energy
1. Health
9. Space
3. ICT
€ 32 B
€ 7.5 B
IDEAS European Research Council
PEOPLE Marie Curie Actions
€ 4.7 B
Research Research for Regions of
Research Science in International
CAPACITIES Infrastruc- the benefit of Know-
Potential Society Co-operation
tures SMEs ledge
€ 4.2 B
eChallenges 2008, Stockholm http://cordis.europa.eu/fp7/

11. ICT Work Programme 2009-2010
~2 B€ total
i2010 Socio-economic goals
Flagships
Digital Towards ICT for ICT for
Libraries sustainable Mobility, Independent
and and Environmental Living,
ETPs Content personalised Sustainability Inclusion
healthcare and Energy and
Efficiency Governance
Network and
Technology roadblocks
Service
Future and Emerging
Infrastructures
Technologies
Cognitive Systems,
Interaction,
Robotics
Components,
Systems,
Engineering
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12. Challenge 1 “Pervasive and Trustworthy
Network and Service Infrastructures”
Call 4 Call 5
80 MEuro 37 MEuro
The Future Internet
1.3 Internet of Things
1.5 Networked Media
and Enterprise
and 3D Internet
environments Call 5
1.4 Trustworthy ICT
Call 5 110 MEuro
90 MEuro 1.2 Internet of Services,
Software and Virtualisation
Call 4
110 MEuro
1.1 Network of the Future
Call 5
Call 5 1.6 Future Internet experimental facility 80 MEuro
50 MEuro and experimentally-driven research
eChallenges 2008, Stockholm

13. Services
Connected IT services: Fit for active service?
A multitude of connected IT services, which
are offered, bought, sold, used,
repurposed, and composed by a
worldwide network of service providers,
consumers, aggregators, and brokers
- resulting in -
a new way of offering, using, and
organising IT supported functionality
Number of Web services found by SEEKDA
Adapted from SAP Research, 2008, and SEEKDA, 2008
eChallenges 2008, Stockholm
crawler during the past 25 months

14. Services
Problems and opportunities (1/2)
• Issues with service architectures and
platforms
– Existing web-based service front-ends are based
on monolithic, inflexible, non-context-aware, non-
customizable and unfriendly UIs
– How to deal with many, many diverse services?
– How to manage many, diverse underlying
hardware and software resources?
Service Architectures and Platforms for the
Future Internet (CP)
– Service front ends
– Open, scalable, dependable service platforms,
architectures, and specific platform components
– Virtualised infrastructures
ICT
eChallenges 2008, Stockholm

15. Services
Problems and opportunities (2/2)
• Issues with very large, dynamic, open service networks
– From design time to run-time
– Quality of open systems without fixed system boundaries
– Opportunities with open source software and service
engineering?
Highly Innovative Service / Software Engineering (CP)
– Service / Software engineering methods and tools
– Verification and validation methods, tools and techniques
– Methods, tools and approaches specifically supporting the
development, deployment and evolution of open source
software
• Lack of coordination of current and future research efforts
Coordination and support actions (CSA)
Obj 1.2 Instruments: IP, STREP, CSA
Call 5 Budget CP: 107 M€, min. 50% to IPs
110 M€ Budget CSA: 3 M€
eChallenges 2008, Stockholm

16. Timetable
• Publication WP2009-10 in November 2008
• FP7-ICT Proposers' Day 2009
– Budapest, 22 January 2009
• Preparatory workshops and information
days
– To be announced
• Call 4
– Publication: 18 November 2008
– Submission deadline: 7 April 2009
• Call 5
– Publication: June 2009
– Submission deadline: 22 September 2009???
http://ec.europa.eu/information_society/events/budapest_2009/index_en.htm
eChallenges 2008, Stockholm

17. Future Internet Bled conference
31 March – 2 April 2008
• Bled declaration
– Signed by 76 Challenge 1
projects from call 1 and 2
– Various aspects of Future
Internet
– How to continue towards
Madrid, Dec 2008?
• Future Internet Assembly
eChallenges 2008, Stockholm http://www.fi-bled.eu

18. ICT 2008 Lyon
25-27 November 2008
http://ec.europa.eu/information_society/events/ict/2008/index_en.htm
eChallenges 2008, Stockholm

19. Future Internet Assembly –
ServiceWave Conference
Madrid, 9-13 December 2008
eChallenges 2008, Stockholm http://www.fi-madrid.eu, http://www.servicewave.eu

20. Conference ”The Future of the
Internet”
Prague, 11-13 May 2009
eChallenges 2008, Stockholm

21. Overview
• Part I – Internet of Services in Future
Internet
• Part II – Questions for debate
– SaaS, a silver bullet?
– Billions of services v service parks?
– Future Internet and convergence?
– Leading Internet companies?
– Shared vision and independent thinking?
eChallenges 2008, Stockholm

22. SaaS, a silver bullet?
Drivers
• Maintenance fees are the
gravy train of enterprise
software
• Costs savings (acquisition
and maintenance)
• Predictability of software
management costs
• Complexity reduction
• Increasing provider
accountability
• Increasing offerings
available in the market,
increasing customer
choice
Source: Financial Times, 27 August 2008
The end of a software gravy train

23. SaaS, a silver bullet?
Drivers Inhibitors
• Maintenance fees are the • Functionality concerns
gravy train of enterprise • Reliability of software-on-
software demand products and
• Costs savings (acquisition services
and maintenance) • Perceived lack of
• Predictability of software functionality, security,
management costs customisation, and
• Complexity reduction integration capabilities
• Increasing provider • Switching costs
accountability • Putting critical information
• Increasing offerings off-premise?
available in the market, • Service provider viability
increasing customer
choice

24. Billions of services v service
parks/ecosystems?
??
Dot Com thinking
End 1990s - 2003
2003 – 2007
1990s
Mid 1980s – mid 1990s
Source: Gartner, 2001

25. Billions of services v service
parks/ecosystems?
Billions of services Service Parks
• Everybody is a potential • Trusted services from
service provider recognised brands
• Everybody potentially uses • Sets of services with rules
services from everybody for combining and
• Requires work on service modifying them
discovery, composition, • Homogeneous semantics
semantics for • Guaranteed SLAs
heterogeneous services • Like the old vision, but in
a park only
Source: Charles Petrie, Christoph Bussler
“The Myth of Open Web Services – The Rise of the Service Parks”
IEEE Internet Computing, May/June 2008, pp 93-95
Number of Web services found by SEEKDA
crawler during the past 25 months
Source: SEEKDA, 2008

26. Future Internet and
convergence
• Competence
– Future Internet, convergence demand
additional research competences?
– Need to involve other communities in Obj
1.2?
• Impact
– How to create impact in Obj 1.2?
– Need to involve other communities in Obj
1.2?

27. Leading Internet companies
Communication
Free email Resources
Instant
messaging RaaS
Search SaaS
engines
Information Services
Sharing
files
Social networks Content

28. Leading Internet companies
Communication
Free email Resources
Instant
messaging RaaS
Search SaaS
engines
Information Services
Sharing
files
Social networks Content

29. Leading Internet companies
Communication
Free email Resources
Instant
messaging RaaS
Search SaaS
engines
Information Services
Sharing
files
Social networks Content

30. Leading Internet companies
Communication
Free email Resources
Instant
messaging RaaS
Search SaaS
engines
Information Services
Sharing
files
Social networks Content

31. Leading Internet companies
Communication
Free email Resources
Instant
messaging RaaS
Search SaaS
engines
Information Services
Sharing
files
Social networks Content

32. Leading Internet companies
• Where is Europe?
• Web 3.0 = Google Inc?
• What can Europe do?
• What can European research
funding do?
• European Web-based Service
Industry (ISTAG)
ftp://ftp.cordis.europa.eu/pub/ist/docs/web-based-service-industry-istag_en.pdf

33. Shared vision and independent
thinking?

34. And now what?
WE have a problem!
What are YOU going to do about it?
eChallenges 2008, Stockholm

35. Call for Action
• Participate in the debate
– Participate in preparatory workshops
– Update research lines
– See the whole elephant
– Consider submission of proposals
• Familiarise yourself with ongoing research
– Participate in ICT 2008
– Have a look at Future Internet websites
– Attend information days
– Be critical
• “The Future Internet is OUR future”

36. For More Information ...
FP7
FP7
http://cordis.europa.eu/fp7/
http://cordis.europa.eu/fp7/
http://cordis.europa.eu/fp7/ict/
http://cordis.europa.eu/fp7/ict/
Software & Service Architectures and Infrastructures
Software & Service Architectures and Infrastructures
http://cordis.europa.eu/software-services
http://cordis.europa.eu/software-services
Future Internet
Future Internet
http://ec.europa.eu/foi
http://ec.europa.eu/foi
http://www.future-internet.eu/
http://www.future-internet.eu/
Draft Work Programme
Draft Work Programme
http://www.senternovem.nl/mmfiles/FP7-ICT%20Workprogramme%202009-
http://www.senternovem.nl/mmfiles/FP7-ICT%20Workprogramme%202009-
10%20V10-09-08_tcm24-282010.pdf
10%20V10-09-08_tcm24-282010.pdf
ICT Proposers’ day, 22 January 2009, Budapest
ICT Proposers’ day, 22 January 2009, Budapest
http://ec.europa.eu/information_society/events/budapest_2009/index_en.htm
http://ec.europa.eu/information_society/events/budapest_2009/index_en.htm
Part I I
Part
http://www.ictsummit.eu/ict/summit/switzerland/programme-draft.html
http://www.ictsummit.eu/ict/summit/switzerland/programme-draft.html
E-mail
E-mail
Arian.Zwegers@ec.europa.eu
Arian.Zwegers@ec.europa.eu
eChallenges 2008, Stockholm