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NEWS

8

WEDNESDAY OCTOBER 26 2011

WORKPLACE

The difference between a manager and a leader
BOSS OF THE
YEAR: Chris
Mukoki is an
example of good
leadership, not
just effective
management.
Handing him the
award is Eulice
Maluleke, chief
executive of the
MTN SA
Foundation.

Boss of the Year winner
an example of the
agility businesses need
LIZA VAN WYK
TANDARD Bank’s Chris
Mukoki has been crowned the
2011 Boss of the Year.
Is he a leader or a manager? In
his acceptance speech, Mukoki indicated he was a leader.
He gave an example of the head:
the eyes to see, ears to listen, mouth
to speak and brain to think about
business imperatives.
Mukoki is correct. In today’s
marketplace, buffeted by economic
uncertainty lack of consumer con,
fidence, weakened demand and
workforce anxiety effective leader,
ship is more critical than ever.
Recent research has shown that,
in these turbulent times, what
makes the difference is the agility
of a company’s leaders – at all levels of the organisation.
There are those who say a manager focusing primarily on the enterprise’s revenues tends to be a

S

master at organising a workforce in
meeting or exceeding annual profit
projections.
Typically great managers have
,
staked their reputations, if not their
careers, on maintaining bottom-line
results. Others say good leaders sacrifice micromanagement of the bottom line in favour of a macroscopic
understanding of the enterprise
and its strategic direction.
Distinguishing between leadership and management has always

been difficult. Although the skills
required overlap to some extent,
there are also distinctions. There
are fundamental differences in
their philosophical approaches.
Top American management
guru Robert B Kowalski provides
the following differences between
leadership and management: leaders motivate, create enthusiasm,
inspire loyalty inspire productivity
,
,
set a course, initiate change and
build consensus. Managers organ-

ise, delegate, implement, interview
and supervise.
Therefore leadership development is not just about developing
leaders – it is about creating a culture of performance.
Great leaders attract, hire and
inspire great people. A mediocre
manager will never attract or retain high-performing employees.
Leadership development creates
a magnet for high performers and
fosters a high-performance organisation. This is why the organisations that are built to last have
strong histories of leadership development.
Research shows that organisations that invest in human capital
development (including leadership
development) see a significant return in the form of stock prices.
To effectively manage and lead
in times of crisis and complexity
,
company leaders need multiple
types of development, including financial management, strategy,
communication and leadership development.
A true leader is always learning
and developing skills. He seeks out
new information through formal
and informal settings. He does not

discourage constructive feedback
and disagreement.
Therefore, adapting your leadership style and changing it to face organisational challenges is part of
being a successful leader.
Management and leadership
both share the common element of
attaining goals.
If the goal becomes the team’s
destination, then the method – management versus leadership – is the
journey and there are many roads
,
available to the successful professional.
The strategies and practices that
ensure success are limitless as
workplace technology continues to
evolve faster than at any other time
in our history
.
Congratulations to Standard
Bank for grooming leaders such as
Mukoki. What sets one manager
apart from another is whether he or
she chooses to lead, manage or combine the best elements of both disciplines most needed for optimum
results.
● Liza van Wyk is chief executive
of skills and development companies AstroTech and BizTech.
www.astrotech.co.za/www.biztech.
co.za

OM/03/13190997

Develop a
career path as a

Financial
Adviser
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‘An Authorised Financial Services Provider’

Dynamic Telesales Consultants Required

BECOME PART OF THE GREEN ECONOMY
CAREER DEVELOPMENT OPPORTUNITY
FOR POSTGRADUATE STUDENTS

Clientèle Limited is a diversified financial services group
and one of South Africa’s leading direct distributors of
financial service products. Over the past 18 years we have
successfully offered convenient and easy to understand
products through various direct marketing and sales
distribution channels.

The National Cleaner Production Centre of SA (NCPC-SA) is the dti’s key
industrial sustainability programme tasked with contributing to a competitive
green economy and strengthening market access for SA industry. This is done
by transferring resource efficiency and cleaner production (RECP) technologies
and services to industry, aimed at achieving measurable economic,
environmental and social benefits.

Based in Sandton, you will be required to:
- Maximize sales opportunities and grow our client base
- Maintain a high level of customer satisfaction
- Work additional hours and weekends when required

The NCPC-SA’s Sustainable Intrapreneurship Programme offers postgraduate
students in the fields of clothing, textiles, environmental science and
engineering the opportunity to become part of this initiative and programme
and gain valuable in-plant experience by assisting companies in addressing
competitive challenges, production weaknesses and skills gaps.
Requirements
Candidates with a postgraduate qualification are invited to submit applications
for the Sustainable Intrapreneurship Programme. The minimum requirement
is a Bachelor’s degree or equivalent qualification in Clothing and Textiles or
Environmental Science or Engineering (Chemistry, Chemical, Industrial or
related fields). The Programme will commence by mid-November 2011,
and successful candidates will be contracted for a 3-month period in Gauteng,
KwaZulu-Natal or Western Cape. The Sustainable Intrapreneurship Programme
could lead to potential employment opportunities.
Only applications with full particulars on the following (included in your CV)
will be considered:2Á2u—lif™—tions2Á2ƒkills2—nd2™ompeten™ies2Á2unowledge2
—nd2experien™e2Á2eddition—l2™ourses2—nd2tr—ining2™ompletedF
Please note that feedback will only be given to short-listed candidates. The
NCPC-SA reserves the right not to appoint if suitable candidates are not
identified.
All submissions must be submitted by 4 November 2011 by 12:00.
Applications received after the closing date will not be considered.
Interested candidates can send an application via e-mail to: PThusi@csir.co.za
Queries may be directed to Pearl Thusi on tel. (021) 658-3985.

www.ayandambanga.co.za 103416

www.humanjobs.co.za

Human Communications 81558

In addition to this, you must meet the following
requirements:
- Possess a valid matric certificate
- Have 1 to 2 years telesales call centre experience
- Be computer literate
- Have excellent communication skills
- Able to work under pressure and meet targets
If you have what it takes and meet all of the
above criteria, send your CV to
salescv@clientele.co.za. Should you not
receive a response within 2 weeks, consider
your application as unsuccessful.

LOWVELD HIGH SCHOOL
NELSPRUIT MPUMALANGA
HAS THE FOLLOWING MPUMALANGA
DEPARTMENT OF EDUCATION
VACANCY
(AVAILABLE 1ST JANUARY 2012)

A Mathematics / Maths
Literacy Educator

who meets the following criteria:
•Possesses the necessary academic
qualifications
(mathematics to at least 2nd year level)
•Able to teach in the F.E.T. band
(grade 10, 11 and 12)
•Possesses the necessary professional
qualifications to be registered as an educator
by S.A.C.E.
•Has a valid S.A.C.E. certificate.
•Computer literate - preferably with interactive
white board experience.
A letter of application, with a comprehensive CV
and the names and contact details of at least two
referees should be sent to:
THE PRINCIPAL
LOWVELD HIGH SCHOOL
PO BOX 8844
SONPARK
1206
Tel: (013)741 1041
Fax: (013)741 1537
EMail: admin@lowveldhigh.org.za
Closing date for applications:
07 November 2011
Please note that if you have not heard from
a representative of Lowveld High School
by end December 2011 your application
can be deemed to be unsuccessful.

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The difference between a manager and a leader

  • 1. NEWS 8 WEDNESDAY OCTOBER 26 2011 WORKPLACE The difference between a manager and a leader BOSS OF THE YEAR: Chris Mukoki is an example of good leadership, not just effective management. Handing him the award is Eulice Maluleke, chief executive of the MTN SA Foundation. Boss of the Year winner an example of the agility businesses need LIZA VAN WYK TANDARD Bank’s Chris Mukoki has been crowned the 2011 Boss of the Year. Is he a leader or a manager? In his acceptance speech, Mukoki indicated he was a leader. He gave an example of the head: the eyes to see, ears to listen, mouth to speak and brain to think about business imperatives. Mukoki is correct. In today’s marketplace, buffeted by economic uncertainty lack of consumer con, fidence, weakened demand and workforce anxiety effective leader, ship is more critical than ever. Recent research has shown that, in these turbulent times, what makes the difference is the agility of a company’s leaders – at all levels of the organisation. There are those who say a manager focusing primarily on the enterprise’s revenues tends to be a S master at organising a workforce in meeting or exceeding annual profit projections. Typically great managers have , staked their reputations, if not their careers, on maintaining bottom-line results. Others say good leaders sacrifice micromanagement of the bottom line in favour of a macroscopic understanding of the enterprise and its strategic direction. Distinguishing between leadership and management has always been difficult. Although the skills required overlap to some extent, there are also distinctions. There are fundamental differences in their philosophical approaches. Top American management guru Robert B Kowalski provides the following differences between leadership and management: leaders motivate, create enthusiasm, inspire loyalty inspire productivity , , set a course, initiate change and build consensus. Managers organ- ise, delegate, implement, interview and supervise. Therefore leadership development is not just about developing leaders – it is about creating a culture of performance. Great leaders attract, hire and inspire great people. A mediocre manager will never attract or retain high-performing employees. Leadership development creates a magnet for high performers and fosters a high-performance organisation. This is why the organisations that are built to last have strong histories of leadership development. Research shows that organisations that invest in human capital development (including leadership development) see a significant return in the form of stock prices. To effectively manage and lead in times of crisis and complexity , company leaders need multiple types of development, including financial management, strategy, communication and leadership development. A true leader is always learning and developing skills. He seeks out new information through formal and informal settings. He does not discourage constructive feedback and disagreement. Therefore, adapting your leadership style and changing it to face organisational challenges is part of being a successful leader. Management and leadership both share the common element of attaining goals. If the goal becomes the team’s destination, then the method – management versus leadership – is the journey and there are many roads , available to the successful professional. The strategies and practices that ensure success are limitless as workplace technology continues to evolve faster than at any other time in our history . Congratulations to Standard Bank for grooming leaders such as Mukoki. What sets one manager apart from another is whether he or she chooses to lead, manage or combine the best elements of both disciplines most needed for optimum results. ● Liza van Wyk is chief executive of skills and development companies AstroTech and BizTech. www.astrotech.co.za/www.biztech. co.za OM/03/13190997 Develop a career path as a Financial Adviser yld2wutu—l2is2—2le—ding2pin—n™i—l2ƒervi™es2org—nis—tion2˜uilt2on2 —2 proud2 herit—geD2 the2 qu—lity2 of2 its2 people2 —nd2 their2 p—ssion2 for2 m—king2 —2 differen™e2 to2 ™ustomers2 —nd2 the2 future2 of2 ƒouth2 efri™—F2‡ith2—2truly2diverse2—nd2represent—tive2employee2˜—seD2 we2spe—k2the2l—ngu—ge2of2the2n—tionF2sf2you2w—nt2to2˜e2tr—ined2 to2 m—rket2 yld2 wutu—l2 ¿n—n™i—l2 produ™ts2 while2 giving2 ¿n—n™i—l2 —dvi™e2to2—2ni™he2group2of2people2in2q—utengD2then2we2would2like2 to2he—r2from2youF ‡e2 —re2 offering2 suit—˜le2 ™—ndid—tes2 —2 IPEmonth2 tr—ining2 progr—mmeD2 st—rting2 in2 pe˜ru—ry2 PHIPD2 in™ludingX2 Â2 ¿n—n™i—l2 pl—nning2theory2Â2yld2wutu—l2produ™t2knowledge2Â2prospe™ting2 —nd2 ™lient2 retention2 Â2 m—n—ging2 yourself2 —nd2 your2 time2 2 Â2profession—l2selling2skills2Â2—2support2system2of2™o—™hing2—nd2 mentoringF ƒu™™essful2™—ndid—tes2will2˜e2pl—™ed2on2—2¿xedEterm2™ontr—™t2—nd2 p—id2—2nomin—l2monthly2—llow—n™e2of2‚P2SHH2while2˜eing2tr—inedF2 sf2 you2 —pply2 yourself2 —nd2 follow2 the2 progr—mme2 diligentlyD2 you2 ™—n2look2forw—rd2to2—ttr—™tive2future2™ommission2e—rnings2—nd2—2 ™—reer2th—t2will2give2you2person—l2s—tisf—™tion2—nd2respe™tF2 „o2 enter2 the2 progr—mmeD2 you2 need2 toX2 Â2 h—ve2 —2 terti—ry2 qu—lif2 —2 ion2with2—2minimum2of2one2ye—rÁs2work2experien™e2 ™ t Â2 ˜e2 Àuent2 in2 inglish2 Â2 live2 in2 q—uteng2 Â2 h—ve2 —2 À—ir2 for2 fgures2Â2h—ve2—2desire2to2persu—de2—nd2inter—™t2with2people2 Â2 ˜e2 willing2 to2 persevere2 —nd2 to2 prospe™t2 for2 own2 ™lients2 Â2 h—ve2 —2 v—lid2 driverÁs2 @or2 le—rnerÁsA2li™en™eF „o2 —pplyD2 ƒwƒ2 yvhw…„…ev2 to2 QQVHV2 ˜y2 no2 l—ter2 th—n2 P2 xovem˜er2 PHIIF2 ƒwƒs2 —re2 ™h—rged2 —t2 ‚IFSHGsms2 —nd2 m—y2 require2 up2 to2 2 W2ƒwƒsF ‘An Authorised Financial Services Provider’ Dynamic Telesales Consultants Required BECOME PART OF THE GREEN ECONOMY CAREER DEVELOPMENT OPPORTUNITY FOR POSTGRADUATE STUDENTS Clientèle Limited is a diversified financial services group and one of South Africa’s leading direct distributors of financial service products. Over the past 18 years we have successfully offered convenient and easy to understand products through various direct marketing and sales distribution channels. The National Cleaner Production Centre of SA (NCPC-SA) is the dti’s key industrial sustainability programme tasked with contributing to a competitive green economy and strengthening market access for SA industry. This is done by transferring resource efficiency and cleaner production (RECP) technologies and services to industry, aimed at achieving measurable economic, environmental and social benefits. Based in Sandton, you will be required to: - Maximize sales opportunities and grow our client base - Maintain a high level of customer satisfaction - Work additional hours and weekends when required The NCPC-SA’s Sustainable Intrapreneurship Programme offers postgraduate students in the fields of clothing, textiles, environmental science and engineering the opportunity to become part of this initiative and programme and gain valuable in-plant experience by assisting companies in addressing competitive challenges, production weaknesses and skills gaps. Requirements Candidates with a postgraduate qualification are invited to submit applications for the Sustainable Intrapreneurship Programme. The minimum requirement is a Bachelor’s degree or equivalent qualification in Clothing and Textiles or Environmental Science or Engineering (Chemistry, Chemical, Industrial or related fields). The Programme will commence by mid-November 2011, and successful candidates will be contracted for a 3-month period in Gauteng, KwaZulu-Natal or Western Cape. The Sustainable Intrapreneurship Programme could lead to potential employment opportunities. Only applications with full particulars on the following (included in your CV) will be considered:2Á2u—lif™—tions2Á2ƒkills2—nd2™ompeten™ies2Á2unowledge2 —nd2experien™e2Á2eddition—l2™ourses2—nd2tr—ining2™ompletedF Please note that feedback will only be given to short-listed candidates. The NCPC-SA reserves the right not to appoint if suitable candidates are not identified. All submissions must be submitted by 4 November 2011 by 12:00. Applications received after the closing date will not be considered. Interested candidates can send an application via e-mail to: PThusi@csir.co.za Queries may be directed to Pearl Thusi on tel. (021) 658-3985. www.ayandambanga.co.za 103416 www.humanjobs.co.za Human Communications 81558 In addition to this, you must meet the following requirements: - Possess a valid matric certificate - Have 1 to 2 years telesales call centre experience - Be computer literate - Have excellent communication skills - Able to work under pressure and meet targets If you have what it takes and meet all of the above criteria, send your CV to salescv@clientele.co.za. Should you not receive a response within 2 weeks, consider your application as unsuccessful. LOWVELD HIGH SCHOOL NELSPRUIT MPUMALANGA HAS THE FOLLOWING MPUMALANGA DEPARTMENT OF EDUCATION VACANCY (AVAILABLE 1ST JANUARY 2012) A Mathematics / Maths Literacy Educator who meets the following criteria: •Possesses the necessary academic qualifications (mathematics to at least 2nd year level) •Able to teach in the F.E.T. band (grade 10, 11 and 12) •Possesses the necessary professional qualifications to be registered as an educator by S.A.C.E. •Has a valid S.A.C.E. certificate. •Computer literate - preferably with interactive white board experience. A letter of application, with a comprehensive CV and the names and contact details of at least two referees should be sent to: THE PRINCIPAL LOWVELD HIGH SCHOOL PO BOX 8844 SONPARK 1206 Tel: (013)741 1041 Fax: (013)741 1537 EMail: admin@lowveldhigh.org.za Closing date for applications: 07 November 2011 Please note that if you have not heard from a representative of Lowveld High School by end December 2011 your application can be deemed to be unsuccessful.