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Data Center Improvement Project Charter
1. Project Name: Data Center Improvement Project
Description: The purpose of this project is to provide a basis of "best practices" for data center management and
infrastructure. Local business reasons, local governmental code or other circumstances may mitigate the
implementation of these best practices. This implementation of these best practices may require long term
processes to be implemented, capital or expense funding and that the corrective actions will be ongoing.
Problem/Opportunity Statement: This project will define a common desired state for all managed data centers
along with actionable plans to reach the desired state, including common process for:
Facilities Safety and Security
Change Management Processes
Data Center Management
Infrastructure (including air conditioning, power, etc.)
Business Case: To improve the safety and reliability of IT Data Centers to align with corporate process. Currently
each data center (Dhaka, Sylhet and MoulaviBazar) is managed with separate processes and varying degrees of
operational excellence.
Resource/Project Team Member:
Project Sponsor: Operation Director
Master Black Belt: Shamima Begum
Process Owner: IT Manager
Project Manager (Black Belt): Infrastructure Administrator Lead
Team Member:
o System Admin
o Technical Analyst
o IT Technician
Stakeholder:
Supplier/Vendor
Corporate Infrastructure Compliance Team
Operation Department
SCMDepartment
CTQs:
Cost Saving
Process Improvement
Goal Statement: Identifysolutionsandmake recommendationstoaddressgapsbetween current and desired state.
Document business needs and determine what level of data center is required to meet those needs.
Project Scope:Define processesandplansforimplementation for all server location with actionable plans to reach
the desired state, including common process for:
Start : Align with corporate process and standard
End : Work plan for implementation
Milestone/Schedule/Project Timeline:
Time April-15 May-15 June-15 July-15 August-15 September-15
Define
Measure
Analyze
Improve
Control