Artromick Ac Usersguide304 for Hospital Computing Solutions
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    Artromick Ac Usersguide304 for Hospital Computing Solutions Artromick Ac Usersguide304 for Hospital Computing Solutions Document Transcript

    • Avalo AC Medication Carts TM by Artromick System3 User’s Manual Artromick International, Inc. 4800 Hilton Corporate Drive Columbus, OH 43232
    • Notice January 2004 © Copyright 2004 ARTROMICK International, Inc. ALL RIGHTS RESERVED. Published 2004. Printed in the United States of America WARNING: ANY UNAUTHORIZED DUPLICATION OF THIS DOCUMENTATION SHALL BE AN INFRINGEMENT OF COPYRIGHT. Trade Secret Notice This documentation, the software it describes, and the information and know-how they con- tain constitute the proprietary, confidential and valuable trade secret information of Artro- mick International, Inc., its affiliated companies or its or their licensors, and may not be used for any unauthorized purpose, or disclosed to others without the prior written permission of the applicable Artromick International entity. This documentation and the software which it describes are licensed either “AS IS” or with a limited warranty, as set forth in the applicable license agreement. Other than any limited warranties provided, NO OTHER WARRANTY IS EXPRESSED AND NONE SHALL BE IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE OR FOR A PARTICULAR PURPOSE. The applicable Artromick International entity reserves the right to revise this publication from time to time and to make changes in the content hereof without the obligation to notify any person or entity of such revisions or changes. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Artromick and Avalo are registered trademarks of Artromick Interna- tional, Inc. Artromick International, Inc. 4800 Hilton Corporate Drive Columbus OH 43232 phone: 800.848.6462 fax: 888.864.9937 www.artromick.com
    • i Table of Contents 0 Chapter 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Contents .................................................................. 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Introduction.............................................................. 2 Documentation Conventions ................................... 3 Cart Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Cart Features/Components ..................................... 4 Keypad Buttons and Functions ............................... 5 Connector Panel Parts and Functions..................... 7 User Types and Responsibilities ............................. 8 Override Rights ....................................................... 8 Terms and Definitions ............................................. 9 Pre-Configured Settings ........................................ 10 Chapter 2 Using the Cart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Contents ................................................................ 11 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Introduction............................................................ 12 Accessing the Cart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Introduction............................................................ 13 Accessing with Access Code Only ........................ 14 Accessing with Access Card Only......................... 15 Accessing with Code and Access Card................. 16 Accessing Using a Key.......................................... 17 Problems Accessing the Cart ................................ 17 Testing and Charging the Battery . . . . . . . . . . . . . . . . . . . . . 20 Introduction............................................................ 20 Testing the battery................................................. 20 Charging the Battery ............................................. 21 Securing the Avalo AC Medication Cart . . . . . . . . . . . . . . . . 22 Introduction............................................................ 22 Securing the Cart with the Keypad........................ 22 Securing the Cart Manually ................................... 23 Using the AutoLock Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Introduction............................................................ 24 AutoLock Activity ................................................... 24 Relock Process ..................................................... 25 Using eNarc Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Introduction............................................................ 26 January 2004
    • ii Automatic Re-Lock ................................................................. 26 Alarms and Messages........................................... 26 eNarc Access Procedure....................................... 27 Using the Override Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Introduction............................................................ 28 Procedure.............................................................. 28 Using the Night Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Turning the light on or off from the keypad............ 29 Setting an adjustable timer.................................... 29 Opening the Rear Access Panel Door . . . . . . . . . . . . . . . . . 30 Introduction............................................................ 30 Procedure.............................................................. 30 Chapter 3 Programming the Cart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Contents ................................................................ 31 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Introduction............................................................ 32 Entering Programming Mode . . . . . . . . . . . . . . . . . . . . . . . . 33 Introduction............................................................ 33 Procedure.............................................................. 33 Recalling Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Introduction............................................................ 35 General Navigation................................................ 35 Event Master List................................................... 35 Procedure.............................................................. 36 Managing Cart Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Introduction............................................................ 37 Managing Access Codes....................................... 37 General Navigation................................................ 38 Modifying Cart Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Introduction............................................................ 39 Cart Settings Defined ............................................ 39 Procedure.............................................................. 44 Managing Cart Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Introduction............................................................ 55 Managing GENERAL User Access ....................... 55 Managing SPECIFIC User Access........................ 56 General Navigation................................................ 56 Adding a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Introduction............................................................ 57 User Access Settings Defined .................................................... 58 January 2004
    • iii Procedure.............................................................. 60 Modifying User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Introduction............................................................ 63 Modifying A User’s Code Access Settings ............ 63 Modifying a User’s eNarc Access Code Settings .. 65 Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Introduction............................................................ 67 Procedure.............................................................. 67 Appendix A Event Master List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Event Codes.......................................................... 69 Appendix B Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 General Tips.......................................................... 73 Restarting Your Cart.............................................. 73 January 2004
    • iv January 2004
    • -1 1 1 Overview Contents Overview ............................................................................................ 2 Introduction ...................................................................... 2 Documentation Conventions ............................................ 3 Cart Overview .................................................................................... 4 Cart Features/Components ............................................. 4 Keypad Buttons and Functions ........................................ 5 Connector Panel Parts and Functions ............................. 7 User Types and Responsibilities ..................................... 8 Override Rights ................................................................ 8 Terms and Definitions ...................................................... 9 Pre-Configured Settings .................................................. 10 January 2004
    • 2 About this Guide Overview About this Guide Introduction Your Artromick® Avalo AC Medication Cart features state-of-the-art engineering that combines a flexible design with easy-to-use access and security features. This guide describes how to program and use the cart. This guide is divided into the following chapters/appendices: Overview: This chapter applies to all users. It contains overview information about the cart, its features, and the roles and responsibilities of its users. It also describes type conventions used throughout the document and terms you must understand to interact with the cart. Using the Cart: This chapter applies to all users. The chapter describes various access methods, how to test the cart’s battery, how to secure the cart, and how to use the Override Code to restock the cart. This chapter also describes how to use some of the cart’s optional features. Programming the Cart: This chapter applies to cart administrators. The chapter describes how to recall events using the cart’s audit tracking system, how to add, delete, and edit user access profiles, and how to edit the cart’s settings. Appendix A: Event Master List: This appendix applies to cart administrators. The appendix provides a detailed description of event-related codes that display on the LCD with regard to the cart’s audit tracking system. Appendix B: Troubleshooting: This appendix applies to users who perform troubleshooting functions. The appendix provides tips on how to troubleshoot basic cart issues. January 2004
    • Overview About this Guide 3 Documentation This document uses different type styles to indicate elements of the cart. The Conventions following table describes the conventions. Convention Description BOLD FACE Indicates a message that displays in the cart’s UPPERCASE LETTERS Liquid Crystal Display (LCD). Bold face type Bold type indicates a selection that you are instructed to make or clear by pressing the appropriate number or button on the cart’s key pad. Italics Used for emphasis or to cross reference topics that contain additional information. January 2004
    • 4 Cart Overview Overview Cart Overview Cart Features/ The Avalo AC Medication Cart is equipped with standard and optional features. Components Standard features include: AutoLock™ Timer: The AutoLock timer monitors cart activity and is programmed to automatically secure the cart whenever the cart remains motionless for a preconfigured relock time interval of 1 to 99 minutes. Easy-to-Edit Settings and Controls: The cart’s display screen near the keypad shows messages, date and time settings, and easy-to-follow user instructions. Event Recall Functionality: Authorized users can track cart activity, including user access and relocking procedures. Flexible Access Methods: Depending on your security needs, users access the cart using an access code, an access card, an access code and an access card, or a key. Multiple User Access Roles: Users are assigned access based on job function. Users with “Admin” access can program and use the cart; users with “Normal” or “Key User” access can use the cart, but cannot program it. Override Code Functionality: The Override Code is assigned to the cart and provides authorized users with a special means of access that bypasses alarms, timers, and relocking mechanisms. This function is typically used while the cart is being restocked in the pharmacy. Rechargable Battery: The rechargable, valve-regulated lead acid battery typically supplies the cart with continuous power for approximately five days or 1,000 lock/relock cycles. Reset Button: The Reset button enables you to restart the cart by resetting it, in the event that the cart is not functioning properly. Optional features include: Card Access Options: The card reader accessory provides primary or secondary levels of access. eNarc™: Electronic Keyless Narcotic Storage (eNarc) provides code-based access to secured narcotic drawers. Night Light: The night light illuminates the cart’s work area to increase visibility. The amount of time that the light stays on after the cart is secure is adjustable. January 2004
    • Overview Cart Overview 5 Keypad Buttons This section describes the parts and functions of the Avalo AC Medication Cart and Functions keypad. The following diagram illustrates the keypad. Button Name Function Function/ESC This button serves two purposes: Function: Enables an administrator to enter Programming mode, from which he or she can program the cart or use the cart’s optional audit tracking feature. This button also enables a user with permission to enter Override mode. ESC: Once an administrator is in Programming mode, he or she can use ESC to exit out of lists and subgroups. Battery This button enables you to test the amount of charge left in the cart’s battery. Light This button turns the optional night light on or off. Secure This button secures the cart. (eNarc) Initiates access to the optional Electronic Keyless Narcotic Storage (eNarc) drawer(s). (Continued on next page) January 2004
    • 6 Cart Overview Overview (Contd) Button Name Function Clear This button works like a backspace key on a computer keyboard to delete the last keypad entry, and functions as a wakeup button if pressed when the cart is in idle mode. Numbered Keypad The numbered keypad enables you to enter access codes and to accept or change cart settings. Numbers also enable you to scroll when you are working in Recall Events mode: Use 5 and 8 on the keypad to scroll forward or backward, respectively, through the events in the subgroup one event at a time. Use 2 and 0 on the keypad to scroll forward or backward through five events at a time. January 2004
    • Overview Cart Overview 7 Connector Panel This section describes the parts and functions of the connector panel (AC Parts and Systems Support Panel) located at the rear of the cart. The diagram in the table Functions illustrates the connector panel. Diagram Part Function Cart Access Enables you to restart the cart by Reset Button resetting it, in the event that the cart is not functioning properly. Charge Input Attach the rechargable battery cord to the cart using this input to supply power. Communication Enables you to use a modem Ports 1 and 2 cable to connect your personal computer to the cart for use with optional host software. 12V Power Input Attach a 12-volt power cord to the cart using this input for a power supply to peripheral devices such as personal computers. January 2004
    • 8 Cart Overview Overview User Types and Avalo AC Medication Cart users are assigned access privileges based on job Responsibilities function. User types include: Admin: This user can perform all programming or event recall functions. This user can access all areas of the cart and is responsible for adding new cart users, modifying cart user profiles, and recalling events. Normal: This user (typically a nurse) can access some or all areas of the cart based on privileges the administrator assigns. In addition, the administrator may authorize this user to change his or her own access codes. This user is responsible for dispensing medication and then securing the cart. Key User: Using a key, this user can access some areas of the cart. Override Rights Administrators can assign override rights to each user type. Override rights grant users the use of a special Override Code that is assigned to the cart. The Override Code bypasses the cart’s alarms, timers, and relocking mechanisms and is typically used while the cart is being restocked in the pharmacy. Reference For more information, see Using the Override Code on page 28. January 2004
    • Overview Cart Overview 9 Terms and This table describes general terms used in this document. Definitions Note Each user access and cart setting is defined later in this document. For more information, see User Access Settings Defined on page 58 and Cart Settings Defined on page 39. Term Definition Access Card An optional card-swipe feature that can be used as an additional security requirement or as the primary cart access method. Access Code A four-digit personal identification number (PIN) that provides cart access. This code can be “General” (one access code per cart) or “Specific” (one access code per authorized user). LCD Liquid Crystal Display. The display screen near the keypad that shows messages, date and time settings, and user instructions. Master Code A four-digit numeric code that enables an authorized administrator to program the cart or recall events. Narcotic Code A four-digit numeric code that must be entered before an authorized user can open any of the eNarc narcotics drawers. Available settings are “General” (one eNarc code per cart) or “Specific” (one eNarc code per authorized user.) and the following usage rules apply: If the access code is set to “General,” the Narcotics Code must be set to General. If the access code is set to “Specific,” the Narcotics Code can be set to either “General” or “Specific,” depending on your needs. (Continued on next page) January 2004
    • 10 Cart Overview Overview (Contd) Term Definition Override Code A four-digit code that is assigned to the cart that bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked in the pharmacy. Programming Mode This mode enables an administrator to edit user access, edit cart settings, or recall events. Recall Events A cart feature that enables an administrator to track cart activity, including user access and relocking activity. User # A unique, four-digit number that identifies the person using the cart. Unlike an access code, a User # cannot be modified after it is accepted. Pre-Configured The Avalo AC Medication Cart is designed to accommodate the various needs Settings and responsibilities of the people who use it. When a cart is initially purchased, Artromick programs it to include settings and user access profiles according to the customer‘s specific requests. After delivery to the customer site, a cart administrator can edit the cart’s settings and user access profiles as needed. See Programming the Cart on page 31 for instructions. January 2004
    • -11 11 2 Using the Cart Contents Overview ............................................................................................. 12 Introduction ...................................................................... 12 Accessing the Cart ............................................................................. 13 Introduction ...................................................................... 13 Accessing with Access Code Only .................................. 14 Accessing with Access Card Only ................................... 15 Accessing with Code and Access Card ........................... 16 Accessing Using a Key .................................................... 17 Problems Accessing the Cart .......................................... 17 Testing and Charging the Battery .................................................... 20 Introduction ...................................................................... 20 Testing the battery ........................................................... 20 Charging the Battery ........................................................ 21 Securing the Avalo AC Medication Cart .......................................... 22 Introduction ...................................................................... 22 Securing the Cart with the Keypad .................................. 22 Securing the Cart Manually ............................................. 23 Using the AutoLock Timer ................................................................ 24 Introduction ...................................................................... 24 AutoLock Activity ............................................................. 24 Relock Process ................................................................ 25 Using eNarc Option ............................................................................ 26 Introduction ...................................................................... 26 Automatic Re-Lock ........................................................................... 26 Alarms and Messages ..................................................... 26 eNarc Access Procedure ................................................. 27 Using the Override Code ................................................................... 28 Introduction ...................................................................... 28 Procedure ........................................................................ 28 Using the Night Light ......................................................................... 29 Turning the light on or off from the keypad ...................... 29 Setting an adjustable timer .............................................. 29 Opening the Rear Access Panel Door .............................................. 30 Introduction ...................................................................... 30 Procedure ........................................................................ 30 January 2004
    • 12 Overview Using the Cart Overview Introduction The procedures in this chapter explain the tasks associated with your everyday use of the Avalo AC Medication Cart. This chapter contains the following topics: Accessing the cart Testing and charging the battery Securing the cart Using the AutoLock Timer Using eNarc option Using the Override Code Using the Night Light Opening the Rear Access Panel Door January 2004
    • Using the Cart Accessing the Cart 13 Accessing the Cart Introduction The Avalo AC Medication Cart may be configured to use an access card as a primary or secondary cart access method. At start-up, depending on your cart configuration, you will access the cart in one or more of the following ways: Access Method Description Access Code Only Enter a pre-set user access code. For procedural information, see Accessing with Access Code Only on page 14. Access Card Only Swipe your card. For procedural information, see Accessing with Access Card Only on page 15. Access Code and Access Enter a pre-set user access code and swipe Card your card. For procedural information, see Accessing with Code and Access Card on page 16. Key Manually unlock the cart using a key. For procedural information, see Accessing Using a Key on page 17. Complete the appropriate procedure for your Avalo Advantage Medication Cart configuration. January 2004
    • 14 Accessing the Cart Using the Cart Accessing with Complete this procedure to access the cart when it is configured to allow access Access Code with an access code only. Only Note In order to complete the procedure, you must have a valid four-digit access code. If you do not have the necessary access code, contact your cart administrator. Step Action 1 Enter your four-digit access code. Note When you are entering your code, the Clear key works like a backspace key on a keyboard. If you make a mistake while entering your code, press Clear to delete the incorrect number, and enter the correct number. System Response As you type the code, the LCD displays asterisks for each number. Also, if your KEY BEEP cart setting is set to ON, you’ll hear a beep after each number that you press. Note The cart administrator sets the KEY BEEP cart setting. For more information, see Modifying Cart Settings on page 39. 2 Did you enter the correct code? If yes, the LCD displays the following messages: HELLO! The cart unlocks and starts the AutoLock timer. The LCD displays the following message: ACCESS ALLOWED TIME DATE If no, see Problems Accessing the Cart on page 17. You can now use the cart. For more information about the AutoLock Timer, see Using the AutoLock Timer on page 24. January 2004
    • Using the Cart Accessing the Cart 15 Accessing with Complete this procedure to access the cart using an access card. Access Card Note Only In order to complete the procedure, you must have a programmed user access card. If you do not have the necessary card, contact your cart administrator. Step Action 1 Press Clear. System Response The LCD displays the following message: PLEASE SWIPE CARD 2 Swipe your user access card through the access card slot. System Response Is your access card valid? If yes, the LCD displays the following welcome message: HELLO! JANE DOE The cart unlocks and starts the AutoLock timer. The LCD displays the following message: ACCESS ALLOWED TIME DATE If No, see Problems Accessing the Cart on page 17. You can now use the cart. For more information about the AutoLock Timer, see Using the AutoLock Timer on page 24. January 2004
    • 16 Accessing the Cart Using the Cart Accessing with Complete this procedure to access the cart using a code/card configuration. Code and Note Access Card In order to complete the procedure, you must have a valid four-digit access code and a programmed user access card. If you do not have the necessary access code or card, contact your cart administrator. Step Action 1 Enter your four-digit access code. Note When you are entering your code, the Clear key works like a backspace key on a keyboard. If you make a mistake while entering your code, press Clear to delete the incorrect number, and enter the correct number. System Response As you type the code, the LCD displays asterisks for each number. Also, if your KEY BEEP cart setting is set to ON, you’ll hear a beep after each number that you press. 2 Did you enter the correct code? If yes, the LCD displays the following message: PLEASE SWIPE CARD Go to the next step. If no, see Problems Accessing the Cart on page 17. 3 Swipe your user access card through the access card slot. System Response Is your access card valid? If yes, the LCD displays the following welcome message: HELLO! JANE DOE The cart unlocks and starts the AutoLock timer. The LCD displays the following message ACCESS ALLOWED TIME DATE If no, see Problems Accessing the Cart on page 17. You can now use the cart. For more information about the AutoLock Timer, see Using the AutoLock Timer on page 24. January 2004
    • Using the Cart Accessing the Cart 17 Accessing Using Complete this procedure to access the cart using the key. a Key Note In order to complete the procedure, you must have the proper key to access the cart. If you do not have a key, contact your cart administrator. Step Action 1 Insert the key in the lock core. 2 Push the key in and turn the key to the right. System Response The lock core releases and the LCD displays the following message: KEY ACCESS ALLOWED TIME DATE You can now use the cart. Problems For security purposes, the Avalo AC Medication Cart limits the time period Accessing the in which you may attempt to enter the correct access code and valid access Cart card. When you exceed the time interval, the cart: Reverts to idle mode Secures the cart (Continued on next page) January 2004
    • 18 Accessing the Cart Using the Cart The following table describes the process that starts when a user enters in invalid access code or access card. Stage Description 1 The first time you enter an incorrect code or swipe an invalid card, the cart alarm beeps once. System Response The LCD displays the following message: INCORRECT CODE PLEASE RE-ENTER CODE or INVALID CARD PLEASE RE-SWIPE CARD 2 After five seconds, if you do not enter any code or swipe a card, the LCD display clears as the system reverts to idle mode. You or another user may then make a second attempt. 3 At second attempt, if you enter a code or swipe the card and: The code was correct or swiped card was valid, you can continue with Step 1 in the appropriate procedure for your cart configuration: Accessing with Access Code Only on page 14. Accessing with Code and Access Card on page 16. Accessing with Access Card Only on page 15. The code was incorrect code or the swiped card was invalid, the cart’s alarm beeps twice. System Response The LCD displays the following message: INCORRECT CODE PLEASE RE-ENTER CODE IF INCORRECT ALARM WILL SOUND or INVALID CARD PLEASE RE-SWIPE CARD IF INVALID ALARM WILL SOUND (Continued on next page) January 2004
    • Using the Cart Accessing the Cart 19 (Contd) Stage Description 4 After five seconds, if you do not enter any code or swipe a card, the LCD display clears as the system reverts to idle mode. You or another user may then make a third attempt. 5 At the third attempt, if you enter a code or swipe the card and: The code was correct or swiped card was valid, you can continue with Step 1 in the appropriate procedure for your cart configuration: Accessing with Access Code Only on page 14. Accessing with Code and Access Card on page 16. Accessing with Access Card Only on page 15. The code was incorrect code or the swiped card was invalid, the LCD displays the following message and the cart alarm beeps continuously for one minute or until you enter a correct access code or swipe a valid card: INCORRECT CODE PLEASE RE-ENTER CODE or INVALID CARD PLEASE RE-SWIPE CARD 6 At the fourth attempt, if you enter a code or swipe the card within the one-minute beeping period and: The code was correct or swiped card was valid, the alarm stops and you can continue with Step 1 in the appropriate procedure for your cart configuration: Accessing with Access Code Only on page 14. Accessing with Code and Access Card on page 16. Accessing with Access Card Only on page 15. The code was incorrect code or the swiped card was invalid, the LCD re-displays the message in Stage 5 and resets the one-minute alarm. The alarm continues beeping until one minute transpires after your last incorrect attempt. After one minute the cart reverts to idle mode. January 2004
    • 20 Testing and Charging the Battery Using the Cart Testing and Charging the Battery Introduction Testing the Avalo AC Medication Cart’s battery is an easy way to ensure that you have enough power to operate the cart. Do not use the Avalo AC Medication Cart when the battery’s charge is low. Typically, the battery supplies power to the keypad and relocking mechanism for approximately five days or 1,000 lock/relock cycles (based on the standard Avalo AC Power System). However, if the battery is low, the cart’s Intelligent Power Management System may discontinue power to non-critical components, such as the night light, to save power for critical components, such as eNarc drawer operation. Power to non-critical components is restored after the battery begins to recharge. When the battery’s charge is depleted, the LCD displays a BATTERY NEEDS RECHARGED SOON warning. Testing the To test the battery, press BATTERY. battery Note If you press BATTERY while the battery is charging, the LCD displays a BATTERY STATUS UNAVAILABLE message. System Response The LCD displays one of the following messages: BATTERY CHARGE IS xx%: Indicates that the battery is charged enough to operate the cart. BATTERY NEEDS RECHARGED SOON!: The battery’s charge is below a critical level. You must recharge the battery. January 2004
    • Using the Cart Testing and Charging the Battery 21 Charging the If the LCD displays a BATTERY NEEDS RECHARGED SOON message, you Battery must recharge the battery. To recharge the battery, insert the Recharger Unit into the CHARGE outlet. The Charge outlet is located on the back of the Avalo AC Medication cart in the AC Systems Support Panel. Important The battery charge and lock/relock information is based on the standard Avalo AC Power System. If the battery’s charge is completely depleted, fully recharging the unit may take three or more hours. However, to access the cart’s functionality while the battery charges, connect the Recharger Unit to the cart’s charge outlet and to a 110v wall outlet. Allow the battery to recharge for approximately two minutes before you access the cart. January 2004
    • 22 Securing the Avalo AC Medication Cart Using the Cart Securing the Avalo AC Medication Cart Introduction As a cart user, it is extremely important that you secure the Avalo AC Medication cart after each use. When the cart is secured, its lock is retracted, the LCD is blank, and users or unauthorized personnel cannot interact with the cart. The cart is equipped with an AutoLock™ system that enables you to secure the cart manually or by using the keypad. In addition, the cart’s Auto Secure setting automatically secures the cart after a pre-defined length of time. If you have the optional eNarc accessory and you try to secure the cart when an eNarc drawer is open, the cart sounds an alarm. Securing the Complete this procedure to secure the cart using the keypad. Cart with the Keypad Step Action 1 Close all drawers. 2 Press Secure. Note If an alarm sounds, verify that all eNarc drawers are closed tightly. System Response The AutoLock system begins retracting the lock and the LCD displays the following message: CART SECURED January 2004
    • Using the Cart Securing the Avalo AC Medication Cart 23 Securing the Complete this procedure to secure the cart manually. Cart Manually Step Action 1 Close all drawers. 2 Press the lock core into the cart until it engages. System Response The LCD displays the following messages: CART SECURED Followed by: AUTO SECURE RESET January 2004
    • 24 Using the AutoLock Timer Using the Cart Using the AutoLock Timer Introduction When your cart is not in use, it is in idle mode. Once you have unlocked the cart, it automatically starts its AutoLock timer. The timer monitors cart activity and is programmed to automatically secure the cart and revert to idle mode whenever the cart remains motionless for a preconfigured relock time interval of 1 to 99 minutes. The cart administrator sets the AutoLock time interval using the Auto Secure settings. The default setting is five minutes. Reference See Modifying Cart Settings on page 39 for information on setting the preconfigured relock time interval. When the cart auto-secures, you must access the cart following the appropriate cart access instructions for your configuration. Reference For more information, see Accessing the Cart on page 13. AutoLock The cart has two functions related to the AutoLock timer: Activity If the MTN DETECTOR cart setting is not set to OFF and the cart is moved, the AutoLock timer resets and the LCD displays the following message for five seconds: CART MOVED - TIMER RESET If the Clear key is pressed, the timer resets. Note The cart administrator sets the MTN DETECTOR cart setting. For more information, see Modifying Cart Settings on page 39. Each time the preset relock time interval elapses, the cart initiates the relock process. January 2004
    • Using the Cart Using the AutoLock Timer 25 Relock Process The following table describes the relock process. Stage Description 1 When the cart has been inactive for the configured relock time interval, the cart beeps twice. System Response The LCD displays the following message: CART WILL AUTO SECURE IN 10 SECONDS Note At any time during the remainder of this process, you can halt the relock process and reset the timer by moving the cart or by pressing the Clear button. In this case, the LCD displays the following message: ACCESS ALLOWED TIME DATE 2 If you do not halt the relock process, the LCD shows the 10-second countdown by changing the display every two seconds. System Response The LCD displays the following messages accordingly: CART WILL AUTO SECURE IN 8 SECONDS CART WILL AUTO SECURE IN 6 SECONDS And so forth. 3 When the 10 seconds elapse, the cart alarm beeps four times. System Response The LCD displays the following message. CART IS AUTO SECURING 4 The cart locks (the lock core retracts). System Response The LCD displays the following message: CART SECURED 5 The cart reverts to idle mode. January 2004
    • 26 Using eNarc Option Using the Cart Using eNarc Option Introduction Electronic Keyless Narcotic Storage (eNarc) is an optional accessory that provides secure, code-based access to specific narcotic drawers. Depending on your cart, an administrator can assign a user a four-digit access code to narcotics drawer 1, narcotics drawer 2, or both, as applicable. Automatic When accessing a narcotics drawer, the cart enables you to have open access to Re-Lock the drawer for five seconds before re-locking. When you open an eNarc narcotics drawer, the cart displays the following message: NARC DRAWER OPEN Note If you fail to open a drawer within four seconds of initiating access, the cart automatically re-locks itself. Reference See eNarc Access Procedure on page 27 for instructions for accessing eNarc drawers. Alarms and In the event of a narcotics drawer access error or an error in securing the cart, Messages audible alarms sound and the LCD displays messages indicating the error. These messages include: Message Description PLEASE CLOSE You attempted to secure the cart while the NARCOTICS DRAWER eNarc drawer is open. SECURE DRAWER.CODE You attempted to access to the eNarc drawers REQD FOR ACCESS without a valid access code. PLEASE CLOSE You continuously attempted to access the SECURE DRAWER drawer without a valid access code. This message is accompanied by a continuous audible warning. January 2004
    • Using the Cart Using eNarc Option 27 eNarc Access Complete this procedure to access the eNarc drawers. Procedure Step Action 1 Access the cart. Reference For step-by-step instructions, see Accessing the Cart on page 13. 2 Press the eNarc key ( ) to initiate access. System Response The LCD displays the following message ENTER NARCOTIC DRAWER CODE 3 Enter your four-digit narcotics code. Note If you do not have a valid narcotics code, contact your administrator. 4 Do one of the following: If the LCD displays the following message: NARCOTIC DRAWER PRESS 1 OR 2 Go to the next step. If the eNarc drawer clicks and opens, go to step 5. 5 Enter the number of drawer to access. System Response The LCD displays the following message: NARC ACCESS ALLOWED 6 After you are finished accessing the drawer contents, close the narcotics drawer. System Response The LCD displays the following message: NARCOTICS DRAWER IS SECURE 7 Secure the cart or continue with other tasks. January 2004
    • 28 Using the Override Code Using the Cart Using the Override Code Introduction Administrators can assign override rights, which grant users the use of a special Override Code that is assigned to the cart. The Override Code bypasses the cart’s alarms, timers, and relocking mechanisms and is typically used while the cart is being restocked in the pharmacy. Procedure Complete the following procedure to use the Override Code. Step Action 1 Access the cart. Reference For step-by-step instructions, see Accessing the Cart on page 13. 2 Press Function. System Response The LCD displays the following message: ENTER CART OVERRIDE MODE? 1-YES, 2-NO 3 Press 1 (YES). System Response The LCD displays the following message: PLEASE ENTER OVERRIDE CODE 4 Enter your Override Code. System Response The LCD displays the following message: OVRRD. ACCESS ALLOWED Note If you do not have a valid override code, contact your administrator. 5 Restock the cart. 6 Close all drawers. 7 Secure the cart manually or press SECURE. January 2004
    • Using the Cart Using the Night Light 29 Using the Night Light Turning the light To to turn the light on or off, press Light. on or off from Note the keypad If the cart’s battery charge is low, the cart’s night light may shut off to conserve power. To resume power to the night light, recharge the battery. For more information, see Charging the Battery on page 21. Setting an In Programming Mode, an administrator can edit the cart’s “light time interval” adjustable timer setting to automatically turn off after the cart is secure. The length of time is adjustable and can range from 01 minute to 99 minutes. The default time that the light stays on after the cart is secure is 01 minute. For procedural information, see Modifying Cart Settings on page 39. January 2004
    • 30 Opening the Rear Access Panel Door Using the Cart Opening the Rear Access Panel Door Introduction Depending on your cart’s configuration, you may need to open the rear access panel door to access optional accessories, such as the internal trash bin. Procedure Complete the following procedure to open the cart’s rear access panel door. Step Action 1 Face the back of the cart and locate the round black button on the right side panel, in the center area. 2 Push the button. A spring releases the button outward so that it now works like a knob. 3 Turn the knob to the right. The door panel releases so that you can pull it open. January 2004
    • -31 31 3 Programming the Cart Contents Overview ............................................................................................. 32 Introduction ...................................................................... 32 Entering Programming Mode ............................................................ 33 Introduction ...................................................................... 33 Procedure ........................................................................ 33 Recalling Events ................................................................................ 35 Introduction ...................................................................... 35 General Navigation .......................................................... 35 Event Master List ............................................................. 35 Procedure ........................................................................ 36 Managing Cart Settings ..................................................................... 37 Introduction ...................................................................... 37 Managing Access Codes ................................................. 37 General Navigation .......................................................... 38 Modifying Cart Settings ..................................................................... 39 Introduction ...................................................................... 39 Cart Settings Defined ...................................................... 39 Procedure ........................................................................ 44 Managing Cart Users ......................................................................... 55 Introduction ...................................................................... 55 Managing GENERAL User Access .................................. 55 Managing SPECIFIC User Access .................................. 56 General Navigation .......................................................... 56 Adding a User ..................................................................................... 57 Introduction ...................................................................... 57 User Access Settings Defined .............................................................. 58 Procedure ........................................................................ 60 Modifying User Profiles ..................................................................... 63 Introduction ...................................................................... 63 Modifying A User’s Code Access Settings ....................... 63 Modifying a User’s eNarc Access Code Settings ............ 65 Deleting a User ................................................................................... 67 Introduction ...................................................................... 67 Procedure ........................................................................ 67 January 2004
    • 32 Overview Programming the Cart Overview Introduction The procedures in this chapter explain how to program the Avalo AC Medication Cart. This chapter contains the following topics: Entering Programming Mode Recalling Events Managing Cart Settings Managing Cart Users January 2004
    • Programming the Cart Entering Programming Mode 33 Entering Programming Mode Introduction Programming Mode enables authorized users to: Recall events (if applicable) Modify user access Modify cart settings Note Depending on your cart’s configuration, you must have a valid access code and/or a valid access card, as well as the valid cart master code to access the cart in Programming Mode. Reference See Terms and Definitions on page 9 for information about the different types of access codes. Procedure You must enter programming mode with the cart in an idle state. If the cart is in use before you begin this procedure, secure the cart before beginning the procedure. Complete the following procedure to enter Programming Mode. Step Action 1 Press Function. System Response The LCD displays the following message: PROGRAMMING MODE? 1-YES 1-NO 2 Press 1 (YES). System Response The LCD displays the following message: PLEASE ENTER ACCESS CODE (Continued on next page) January 2004
    • 34 Entering Programming Mode Programming the Cart (Contd) Step Action 3 Do one of the following: If your cart’s configuration requires an access code only: Enter your access code. Go to the next step. If your cart’s configuration requires an access card only: Swipe your card. Go to the next step. If your cart’s configuration requires an access code and an access card: Enter your access card. Swipe your card. Go to the next step. System Response The LCD displays the following message: PLEASE ENTER CART MASTER CODE Note If you enter a code that is not assigned to an administrator, the system prompts you to re-enter the code or to re-swipe your card, as applicable. If you find that your code does not work, contact your supervisor. 4 Enter your cart’s master code. System Response The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM Note If your cart’s master code is not valid, the LCD prompts you to re-enter the code until the correct code is entered. If you find that your code does not work, contact your supervisor. January 2004
    • Programming the Cart Recalling Events 35 Recalling Events Introduction Recall Events Mode is an audit tracking system that enables authorized users to review up to 4,000 of the past events starting with the most recent. Recall Events Mode identifies users associated with the event and the time and date of that event. Recall Events Mode is a non-edit mode. To edit user access or cart settings, you must exit Recall Events Mode and then proceed to Edit Program Mode. For more information, see Adding a User on page 57 or Modifying Cart Settings on page 39. General Recall Events Mode is set up in a hierarchical system that includes the following Navigation main headings: PRINT EVENTS REVIEW EVENTS EXIT RECALL When viewing a main heading, press 2 (NO) to advance to the next main heading in Recall Events Mode. Press 1 (YES) to advance further into a heading’s subgroup. When in the REVIEW EVENTS subgroup, use 5 and 8 on your keypad to scroll forward or backward, respectively, through the events in the subgroup one event at a time. Use 2 and 0 on your keypad to scroll forward or backward through five events at a time. To exit, press ESC one or more times to navigate to the EXIT RECALL main heading, and press 1 (YES). Event Master The Event Master List provides a detailed description of event-related codes that List display on the LCD. You can use the Event Master List as a reference guide when viewing events on the LCD. Reference For more information, see the appendix, "Event Master List," in this guide. January 2004
    • 36 Recalling Events Programming the Cart Procedure Complete the following procedure to recall events. Note: To exit recall events, press ESC and then press 1 (YES). Step Action 1 Enter Programming Mode. Reference For step-by-step instructions, see Entering Programming Mode on page 33. System Response The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2 Press 1 (RECALL EVENTS). System Response The LCD displays the following: REVIEW EVENTS? 1-YES, 2-NO, ESC 3 Do you want to review events? If yes, press 1 (YES). Use the 5 (Forward) and 8 (Backward) keys on your keypad to scroll one event at a time or use the 2 and 0 keys on your keypad to scroll through five events at a time. Press ESC to exit. If no, press 1 (NO). System Response The LCD displays the following message: EXIT RECALL? 1-YES, 2-NO, ESC 4 Do you want to exit event recall? If yes, press 1 (YES). If no, press 1 (NO). Repeat the steps in this procedure as needed. System Response The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM January 2004
    • Programming the Cart Managing Cart Settings 37 Managing Cart Settings Introduction Your cart’s settings are configured based on your organization’s requirements and the preconfigured setup of your cart. You can modify these settings as the needs of your organization change or to better fit your working environment. For example, if you work in an environment of high activity in which the cart is frequently bumped or moved, you may choose to decrease the level of sensitivity on the cart’s motion detector (MTN DETECTOR). If you work in an area that requires high security, you may want to adjust the cart’s alarm to a higher auditory level, and so forth. Managing The Access Code setting on your cart is configured as GENERAL or SPECIFIC. Access Codes A GENERAL configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart, you cannot track individual activity. A SPECIFIC configuration means that your cart is configured to have multiple users. Each user must be assigned a unique access profile so that you can track individual user activity using the Event Recall functionality. If you have the optional eNarc accessory, your Access Code configuration affects which NARC CODE settings can be used: If your Access Code is set to GENERAL, your NARC CODE setting must also be GENERAL. If your Access Code is set to SPECIFIC, your NARC CODE setting can be set to either GENERAL or SPECIFIC depending on your needs. Note The cart saves all settings and user access profiles that are used with SPECIFIC configurations. Therefore, as your needs change, you can switch between SPECIFIC and GENERAL configurations without having to re-enter user profiles. January 2004
    • 38 Managing Cart Settings Programming the Cart General When you access the cart settings feature, the system displays all of the settings Navigation in the LCD as a continuous list. To move through the list in order to view settings and navigate to a specific setting, press 1 (ACCEPT) to advance in the list to the next setting without changing the current setting. When you display the last setting selection, press 1 (ACCEPT) to return to the beginning of the list. You can repeat this process as many times as needed. Reference See Procedure on page 44 for the steps involved in changing the settings. January 2004
    • Programming the Cart Modifying Cart Settings 39 Modifying Cart Settings Introduction You can modify the settings that control how your cart works. These settings include: Beeper Level Alarm Narc Alarm 1 Narc Alarm 2 Key Beep Auto Secure Motion Detector Access Code Narc Code Cart Master Code Time Date Light on Time Interval Reference See Cart Settings Defined on page 39 for a complete description of the settings. Cart Settings The following table describes the user access settings that you can define or Defined modify. Setting Name Definition BEEPER LEVEL This setting controls the tone of your cart’s beeper. The default beeper level is MEDIUM. Available levels are: OFF, LOW, MEDIUM, and HIGH. ALARM This setting controls the alarm on the cart. The default setting is ALARM ON. Available settings are: ALARM ON or ALARM OFF. (Continued on next page) January 2004
    • 40 Modifying Cart Settings Programming the Cart (Contd) Setting Name Definition NARC 1 ALARM This setting controls the cart’s eNarc (Electronic Keyless Narcotic Storage) alarm setting on narcotics drawer 1. This is an optional accessory. The default setting is NARC 1 ALARM ON. Available settings are: NARC 1 ALARM ON or NARC 1 ALARM OFF. NARC 2 ALARM This setting controls the cart’s eNarc alarm setting on narcotics drawer 2. This is an optional accessory. The default setting is NARC 2 ALARM ON. Available settings are: NARC 2 ALARM ON or NARC 2 ALARM OFF. KEY BEEP This setting controls whether the cart emits beeps when a user presses keys on the keypad. The default setting is KEY BEEP ON. Available settings are: KEY BEEP ON and KEY BEEP OFF. AUTO SECURE This setting controls the cart’s auto secure delay setting, which is the number of minutes of inactivity that can elapse before the cart secures itself. Use the keypad to adjust this setting, which can be set from 01 minute to 99 minutes. This number must be in a two-digit format. The default setting is 05 minutes. MTN DETECTOR This setting controls the cart’s auto-relock motion detector sensitivity. The default setting is LVL5 (level 5). Available settings are OFF and the range of LVL 1 to LVL 10. LVL10 is the most sensitive. (Continued on next page) January 2004
    • Programming the Cart Modifying Cart Settings 41 (Contd) Setting Name Definition NARC 1 ALARM This setting controls the cart’s eNarc (Electronic Keyless Narcotic Storage) alarm setting on narcotics drawer 1. This is an optional accessory. The default setting is NARC 1 ALARM ON. Available settings are: NARC 1 ALARM ON or NARC 1 ALARM OFF. NARC 2 ALARM This setting controls the cart’s eNarc alarm setting on narcotics drawer 2. This is an optional accessory. The default setting is NARC 2 ALARM ON. Available settings are: NARC 2 ALARM ON or NARC 2 ALARM OFF. KEY BEEP This setting controls whether the cart emits beeps when a user presses keys on the keypad. The default setting is KEY BEEP ON. Available settings are: KEY BEEP ON and KEY BEEP OFF. AUTO SECURE This setting controls the cart’s auto secure delay setting, which is the number of minutes of inactivity that can elapse before the cart secures itself. Use the keypad to adjust this setting, which can be set from 01 minute to 99 minutes. This number must be in a two-digit format. The default setting is 05 minutes. MTN DETECTOR This setting controls the cart’s auto-relock motion detector sensitivity. The default setting is LVL5 (level 5). Available settings are OFF and the range of LVL 1 to LVL 10. LVL10 is the most sensitive. (Continued on next page) January 2004
    • 42 Modifying Cart Settings Programming the Cart (Contd) Setting Name Definition ACCESS CODE This setting controls the type of user Access Code that the cart requires. Available settings are GENERAL or SPECIFIC. GENERAL means that the cart is configured for use with one access code. Therefore, if more than one user is accessing the cart, individual activity cannot be tracked. SPECIFIC means that the cart is configured for use by multiple users. When the SPECIFIC is selected, you must add users and assign each a unique four-digit Access Code. If you have the optional eNarc accessory, the Access Code setting affects which NARC CODE options display. NARC CODE This setting controls the type of narcotics code that a user must enter to access eNarc drawers. Available options depend on which type of Access Code you select. If you select a GENERAL Access Code, you must use a GENERAL NARC CODE, in which case individual access cannot be tracked. If you select a SPECIFIC Access Code, you can specify a NARC CODE that is GENERAL or SPECIFIC (each user is assigned a unique NARC CODE). CHG CART MASTER CODE This setting enables an administrator to change the master code assigned to the cart. This code must be a unique, four-digit number. PERSONAL EDITING This setting controls whether non-administrator users can change their own access codes. TIME This setting controls the time the system displays on the LCD. This setting displays as two digits for each hour (HH) and two digits for each minute (MM). (Continued on next page) January 2004
    • Programming the Cart Modifying Cart Settings 43 (Contd) Setting Name Definition DATE This setting controls the date the system displays on the LCD. The date displays as two digits for each month (MM), Day (DD), and year (YY). For example, for January 1, 2003, you enter 010103. LIGHT ON This setting controls the number of minutes that the cart’s optional night light stays on after the cart is secure. The default number of minutes is 01. Available settings are 01 to 99 minutes. January 2004
    • 44 Modifying Cart Settings Programming the Cart Procedure Complete the following procedure to modify cart settings. Note In System Response sections of this table, “XXX” or “XX” represent your cart’s current setting. Press ESC to exit to cart settings. Step Action 1 Enter Programming Mode. Reference For step-by-step instructions, see Entering Programming Mode on page 33. System Response The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2 Press 2 (EDIT PROGRAM). System Response The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC 3 Press 2 (NO). System Response The LCD displays the following message: EDIT CART SETTINGS? 1-YES, 2-NO, ESC 4 Press 1 (YES). System Response The LCD displays the following message: BEEPER LEVEL XXX 1-ACCEPT 2-CHG (Continued on next page) January 2004
    • Programming the Cart Modifying Cart Settings 45 (Contd) Step Action 5 Do you want to change the beeper level? Note If the beeper level is set to OFF, this setting overrides all other beeper settings and turns off all audible indicators. If yes, press 2 (CHG) until the LCD displays the beeper level that you want (OFF, LOW, MEDIUM, or HIGH), and press 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: ALARM XX 1-ACCEPT 2-CHG 6 Do you want to change the cart’s alarm setting (ON or OFF)? If yes, press 2 (CHG) and 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays one of the following messages depending on your cart’s options. NARC ALARM XX 1-ACCEPT 2-CHG Go to the next step. NARC 1 ALARM XX 1-ACCEPT 2-CHG Go to the next step. KEY BEEP XX 1-ACCEPT 2-CHG Go to Step 9. (Continued on next page) January 2004
    • 46 Modifying Cart Settings Programming the Cart (Contd) Step Action 7 Do you want to change the cart’s eNarc alarm setting for drawer 1 (ON or OFF)? If yes, press 2 (CHG) and 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays one of the following messages depending on your cart’s options: NARC 2 ALARM XX 1-ACCEPT 2-CHG Go to the next step. KEY BEEP XX 1-ACCEPT 2-CHG Go to Step 9. 8 Do you want to change the cart’s eNarc alarm setting for drawer 2 (ON or OFF)? If yes, press 2 (CHG) and 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: KEY BEEP XX? 1-ACCEPT 2-CHG 9 Do you want to change your cart’s key beep setting (ON or OFF)? If yes, press 2 (CHG) and 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: AUTO SECURE XX MINUTES 1-ACCEPT 2-CHG (Continued on next page) January 2004
    • Programming the Cart Modifying Cart Settings 47 (Contd) Step Action 10 Do you want to change the cart’s auto secure interval setting? If yes: Press 2 (CHG). System Response The LCD displays the following message: AUTO SECURE _ _ MIN USE KEYPAD TO CHANGE Enter a 2-digit number between 01 and 99 minutes. System Response When you enter two digits, the LCD displays the value you enter and re-displays 1-ACCEPT 2-CHG. If you enter the wrong value, you can repeat this task as many times as needed by pressing 2 (CHG) and entering a new value. Press 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: MTN DETECTOR XXXX 1-ACCEPT 2-CHG 11 Do you want to adjust the cart’s auto-relock motion detector (MTN DETECTOR) sensitivity (1-10 and OFF)? If yes, press 2 (CHG) until the LCD displays the setting level that you want, and press 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: ACCESS CODE XXXX 1-ACCEPT 2-CHG (Continued on next page) January 2004
    • 48 Modifying Cart Settings Programming the Cart (Contd) Step Action 12 Do you want to change the cart’s type of access code setting (GENERAL or SPECIFIC)? Warning If your users have individual user access codes and you change the setting from SPECIFIC to GENERAL, the users will not be able to access the cart. Conversely, if you want to change the cart’s type of access code from GENERAL to SPECIFIC, you must add new users and assign each user a specific access code before they can access the cart. See Adding a User on page 57. If yes, press 2 (CHG) and 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays one of the following messages depending on your cart options: NARC CODE XXX 1-ACCEPT 2-CHG Go to the next step. CHG CART MASTER CODE 1-NO 2-CHG Go to Step 15. (Continued on next page) January 2004
    • Programming the Cart Modifying Cart Settings 49 (Contd) Step Action 13 If applicable, do you want to change cart’s type of eNarc access code (SPECIFIC or GENERAL)? Warning If your users have individual eNarc access codes and you change the setting from SPECIFIC to GENERAL, the users will not be able to access the eNarc drawers with their SPECIFIC eNarc access code. Conversely, if you want to change the cart’s type of eNarc access code from GENERAL to SPECIFIC, you must add new users and assign each user a specific eNarc access code before they can access the eNarc drawers. See Adding a User on page 57. If yes, press 2 (CHG) and 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: PERSONAL EDITING XX 1-ACCEPT 2-CHG 14 Do you want to allow personal editing to enable cart users to change access codes (NO or YES)? Warning If a user with personal editing capabilities selects an access code that is already in use, the LCD displays a CODE IN USE message, which could potentially compromise the security of your medication cart. To eliminate this possibility, do not allow personal editing. If yes, press 2 (CHG) and 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: CHG CART MASTER CODE 1-NO 2-CHG (Continued on next page) January 2004
    • 50 Modifying Cart Settings Programming the Cart (Contd) Step Action 15 Do you want to change the cart’s master code? Warning If you change the master code, be sure to provide the new code to any users who need it to perform their required activities. If yes: Press 2 (CHG). System Response The LCD displays the following message: ENTER NEW CART MASTER CODE _ _ _ _ Enter a new master code. System Response The LCD displays the following message: ACCEPT XXXX AS NEW CODE? 1-YES, 2-NO Press 1 (YES). If no, press 1 (NO). System Response The LCD displays the following message: CHG OVERRIDE CODE? 1-NO 2-CHG (Continued on next page) January 2004
    • Programming the Cart Modifying Cart Settings 51 (Contd) Step Action 16 Do you want to change the cart’s override code? Warning If you change the override code, be sure to provide the new code to any users who need it to perform their required activities. If yes: Press 2 (CHG). System Response The LCD displays the following message: ENTER NEW OVERRIDE CODE _ _ _ _ Enter a new override code. System Response The LCD displays the following message: ACCEPT XXXX AS NEW CODE? 1-YES, 2-NO Press 1 (YES). If no, press 1 (NO). System Response The LCD displays the following message: TIME _ _: _ _ [displays time] 1- ACCEPT 2-CHG (Continued on next page) January 2004
    • 52 Modifying Cart Settings Programming the Cart (Contd) Step Action 17 Do you want to change the time that displays in the LCD? If yes: Press 2 (CHG). System Response The LCD displays the following message: TIME _ _:_ _AM USE KEYPAD TO CHANGE Enter the new time in HH:MM format. System Response The LCD displays the following message: 1-ACCEPT, 2-AM, 3-PM Press 1 (ACCEPT), 2 (AM) or 3 (PM), as appropriate. Press 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: DATE _ _ / _ _ / _ _ [displays date] 1-ACCEPT 2-CHG (Continued on next page) January 2004
    • Programming the Cart Modifying Cart Settings 53 (Contd) Step Action 18 Do you want to change the date that displays in the LCD? If yes: Press 2 (CHG). System Response The LCD displays the following message: DATE _ _/_ _/_ _ USE KEYPAD TO CHANGE Enter the new date in MM/DD/YY format. System Response The LCD displays the following message: 1-ACCEPT, 2-CHG Press 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following messages depending on your cart options: LIGHT ON FOR XX MIN. 1-ACCEPT 2-CHG Go to the next step. BEEPER LEVEL XXX 1-ACCEPT 2-CHG You have proceeded through the end of the settings and are back at the beginning of the list. Go to Step 20. (Continued on next page) January 2004
    • 54 Modifying Cart Settings Programming the Cart (Contd) Step Action 19 Do you want to change the amount of time that the night light stays on after the cart secures (01 - 99 MIN)? If yes: Press 2 (CHG). System Response The LCD displays the following message: LIGHT ON FOR _ _ MIN 1-ACCEPT 2-CHG Enter the new time in two-digit format. Press 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following messages,: BEEPER LEVEL XXX? 1-ACCEPT 2-CHG 20 Press ESC to exit cart settings or repeat the procedure to modify any cart settings. January 2004
    • Programming the Cart Managing Cart Users 55 Managing Cart Users Introduction With regard to user access settings, your cart is configured in one of two ways based on your organization’s requirements and the preconfigured setup of your cart. A GENERAL configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart, you cannot track individual activity. Your cart is preconfigured to include default GENERAL user access settings that you can modify as needed. A SPECIFIC configuration means that your cart is configured to have multiple user profiles. In this case, you must add user profiles to the cart and assign each user a unique user access profile. This enables you to track individual user activity using the Recall Events functionality. The type of configuration that your cart uses is specified in the ACCESS CODE section of your cart settings. Reference See Modifying Cart Settings on page 39 for more information. Managing To manage GENERAL access, you can modify the settings associated with your GENERAL User default user access profile. Access Reference See Adding a User on page 57 for more information. January 2004
    • 56 Managing Cart Users Programming the Cart Managing To manage SPECIFIC users, you must: SPECIFIC User Add user profiles as necessary. Access Reference See Adding a User on page 57 for more information. Modify users as necessary. Reference See Adding a User on page 57 for more information. Delete users as necessary. Reference See Adding a User on page 57 for more information. General When you access user settings for a given user, the LCD displays all of the user’s Navigation settings in a list. To move through the list in order to view settings and navigate to a specific setting, press 1 (ACCEPT) to advance in the list to the next setting without changing the current setting. When you display the last setting selection, press 1 (ACCEPT) to return to the beginning of the list. You can repeat this process as many times as needed. To change a setting currently displayed, press 2 (CHG), enter new information (if applicable), and then press 1 (ACCEPT). To scroll backward through the setting selection list, press ESC. January 2004
    • Programming the Cart Adding a User 57 Adding a User Introduction If your cart is configured for SPECIFIC access, you must add a profile for each user. When you add a user, you define: User # User Type Cart Override Access Code NARC Access DWR (This setting only applies to carts which have the eNarc optional accessory) NARC Code (This setting only applies to carts which have the eNarc optional accessory) Creating this profile enables you track individual activity using the Recall Events functionality. Note The type of configuration (GENERAL or SPECIFIC) that your cart uses is specified in the ACCESS CODE section of your cart settings. For more information, see Modifying Cart Settings on page 39. January 2004
    • 58 Adding a User Programming the Cart User Access The following table describes the user access settings. The settings are listed in Settings Defined the table as the cart displays them in the LCD list. Setting Definition USER # A unique, four-digit number that identifies the cart user. After a User # is entered and accepted, it cannot be modified. USER TYPE A User Type defines basic levels of user access. User Types include: Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting. Admin: This User Type enables a user to perform all programming and Recall Event functions and to access all areas of the cart. CART OVERRIDE If set to YES, this setting grants users the right to use the Override Code. The Override Code is a four-digit code that is assigned to the cart. The code bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked in the pharmacy. Available CART OVERRIDE options are NO or YES. ACCESS CODE An Access Code is a unique, four-digit PIN that enables a user to access the cart. The Access Code can be modified. (Continued on next page) January 2004
    • Programming the Cart Adding a User 59 (Contd) Setting Definition NARC ACCESS DWR NARC ACCESS DWR enables an administrator to assign access to secured, eNarc drawers and then further specify which Note drawer(s) by selecting one of the following: This setting only NONE applies to carts which have the eNarc DRW 1 optional accessory. DRW 2 (if applicable to the cart’s configuration) DRW 1& 2 (if applicable to the cart’s configuration) Note The location of the eNarc drawers depends on the configuration of your cart. NARC CODE A NARC CODE is a unique, four-digit number that provides access to the secured eNarc Note drawer(s). This setting only applies to carts which have the eNarc optional accessory and NARC ACCESS DWR access. January 2004
    • 60 Adding a User Programming the Cart Procedure Complete the following procedure to add a user. Step Action 1 Enter Programming Mode. Reference For step-by-step instructions, see Entering Programming Mode on page 33. System Response The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2 Press 2 (EDIT PROGRAM). System Response The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC 3 Press 1 (YES). System Response The LCD displays the following message: ADD NEW USER? 1-YES, 2-NO 4 Press 1 (YES). System Response The LCD displays the following message: ENTER NEW USER # 5 Enter a unique, four-digit User #. Note The User # identifies the user. The User # is not the same as an access code and cannot be modified after it is accepted. For simple programming, however, the User # can be the same four-digit number as the Access Code that you assign later in this procedure. System Response The LCD displays the following message: USER TYPE NORMAL? 1-YES 2-CHG (Continued on next page) January 2004
    • Programming the Cart Adding a User 61 (Contd) Step Action 6 Do you want to make this user an administrator? If yes: Press 2 (CHG) Press 1 (YES) Press 1 (ACCEPT) If no, press 1 (ACCEPT). System Response The LCD displays the following message: CART OVERRIDE NO? 1-ACCEPT 2-CHG 7 Do you want this user to have cart override rights? If yes: Press 2 (CHG) Press 1 (ACCEPT) If no, press 1 (ACCEPT). System Response The LCD displays the following message: USER # * * * * ENTER ACCESS CODE * * * * 8 Enter a four-digit Access Code for the user. Note For simple programming, the Access Code can be the same four-digit number as the User # that you assigned earlier in this procedure. System Response The LCD displays the following message: USER # * * * *, VERIFY CODE * * * *? 1-YES 2-NO 9 Verify that the Access Code is correct, and press 1 (YES). (Continued on next page) January 2004
    • 62 Adding a User Programming the Cart (Contd) Step Action 10 Do one of the following: If your LCD displays: NARC ACCESS? NONE, 1-ACCEPT 2-CHG Go to the next step. If your LCD displays: ADD NEW USER? 1-YES, 2-NO Either repeat this procedure to add another user or press 2 (No) to complete this procedure. 11 Do you want to give this user access to the eNarc drawer(s)? If yes, press 2 (CHG). Note If your cart has two eNarc drawers, press 2 (CHG) until you display the setting you want, then press 1 (ACCEPT) and go to the next step. System Response The LCD displays the following message: USER # * * * * ENTER NEW NARC CODE * * * * If no, press 1 (ACCEPT). You have completed this procedure. 12 Enter a unique, four-digit Narc Code for this user. System Response The LCD displays the following message: USER # * * * *, VERIFY NARC CODE * * * * 13 Verify that the NARC Code is correct and press 1 (YES). January 2004
    • Programming the Cart Modifying User Profiles 63 Modifying User Profiles Introduction This section describes how to modify user access settings, including: Access code settings eNarc access code settings (if applicable) Modifying A Complete the following procedure to modify user access settings. User’s Code Access Settings Step Action 1 Enter Programming Mode. Reference For step-by-step instructions, see Entering Programming Mode on page 33. System Response The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2 Press 2 (EDIT PROGRAM). System Response The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC 3 Press 1 (YES). System Response The LCD displays the following message: EDIT CODE ACCESS? 1-YES, 2-NO, ESC 4 Press 1 (YES) and enter the user’s four-digit User #. (Continued on next page) January 2004
    • 64 Modifying User Profiles Programming the Cart (Contd) Step Action 5 Do you want to edit the User Type setting? If yes, press 2 (CHG) and press 1 (ACCEPT). If no press, 1 (ACCEPT). System Response The LCD displays the following message: CART OVERRIDE NO? 1-ACCEPT 2-CHG 6 Do you want to edit the Override setting? If yes, press 2 (CHG) and press 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: USER# XXXX ENTER ACCESS CODE _ _ _ _ 7 Enter a new four-digit Access Code for this user. Note If you enter a code that is already in use, the LCD displays a CODE NOT AVAILABLE message. System Response The LCD displays the following message: USER# XXXX VERIFY CODE 1-YES 2-NO 8 Verify that the code information is correct and press 1 (YES). System Response The LCD displays the following message: EDIT CODE ACCESS? 1-YES 2-NO January 2004
    • Programming the Cart Modifying User Profiles 65 Modifying a Complete the following procedure to modify eNarc access codes. User’s eNarc Access Code Settings Step Action 1 Enter Programming Mode. Reference For step-by-step instructions, see Entering Programming Mode on page 33. System Response The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2 Press 2 (EDIT PROGRAM). System Response The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC 3 Press 1 (YES). System Response The LCD displays the following message: EDIT CODE ACCESS? 1-YES, 2-NO, ESC 4 Press 2 (NO). System Response The LCD displays the following message: EDIT NARC ACCESS? 1-YES, 2-NO, ESC 5 Press 1 (YES). System Response The LCD displays the following message: ENTER USER # _ _ _ _ 6 Enter the four-digit User # . System Response The LCD displays the following message: NARC ACCESS DWR1 1-ACCEPT 2-CHG (Continued on next page) January 2004
    • 66 Modifying User Profiles Programming the Cart (Contd) Step Action 7 Do you want to edit this user’s eNarc drawer setting? If yes, press 2 (CHG) until you see the option that you want. Press 1 (ACCEPT). If no, press 1 (ACCEPT). System Response The LCD displays the following message: USER # ENTER NEW NARC CODE 8 Enter a new a four-digit eNarc Narc Access code. System Response The LCD displays the following message: USER # * * * *, VERIFY NARC CODE * * * * 1-YES 2-NO 9 Verify that the code is correct and press 1 (YES). System Response The LCD displays the following message: EDIT NARC ACCESS? 1-YES, 2-NO, ESC January 2004
    • Programming the Cart Deleting a User 67 Deleting a User Introduction If your cart requires SPECIFIC access codes, you can delete user profiles that you add to the cart. Note The cart saves all settings and user access profiles that are used with SPECIFIC configurations. Therefore, as your needs change, you can switch between SPECIFIC and GENERAL configurations without having to re-enter user profiles. Note The type of configuration (GENERAL or SPECIFIC) that your cart uses is specified in the ACCESS CODE section of your cart settings. For more information, see Modifying Cart Settings on page 39. Procedure Complete the following procedure to delete a user. Step Action 1 Enter Programming Mode. Reference For step-by-step instructions, see Entering Programming Mode on page 33. System Response The LCD displays the following message: 1-RECALL EVENTS 2-EDIT PROGRAM 2 Press 2 (EDIT PROGRAM). System Response The LCD displays the following message: EDIT USER ACCESS? 1-YES, 2-NO, ESC (Continued on next page) January 2004
    • 68 Deleting a User Programming the Cart (Contd) Step Action 3 Press 1 (YES). System Response The LCD displays the following message: EDIT CODE ACCESS? 1-YES, 2-NO, ESC 4 Press 2 (NO). System Response The LCD displays the following message: EDIT NARC ACCESS? 1-YES, 2-NO, ESC 5 Press 2 (NO). System Response The LCD displays the following message: DELETE USER? 1-YES, 2-NO, ESC 6 Press 1 (YES). System Response The LCD displays the following message: ENTER USER NUMBER TO DELETE _ _ _ _ 7 Enter the four-digit User #. System Response The LCD displays the following message: DELETE USER XXXX CONFIRM 1-YES 2-NO 8 Verify that the User Number that displays is correct. Press 1 (YES). System Response The LCD displays the following message: DELETE USER? 1-YES, 2-NO, ESC January 2004
    • -69 69 Appendix A Event Master List Event Codes This appendix describes the codes that display on the LCD when you use Recall Events mode. Event # Cart Text Comment 1 Invalid Code Invalid access code entered 2 Code Access Cart opened by access code 3 Key Access Cart opened with key 4 Manual Secured Cart closed manually 5 Keypad Secured Cart closed with keypad secure 6 Auto Secured Cart closed after auto-secure timeout 7 Narc Secured Narcotics drawers all closed 8 Power Restored Power restored to the cart 9 Narc Access Narcotics drawer access allowed 10 Ovrrd Access Override access allowed 11 3 Bad Codes Three bad access codes were entered 12 NARC Open Sec Narcotic drawer open when access not allowed. 13 Secure Fault Lock mechanism in wrong position after securing cart January 2004
    • 70 Event Master List (Contd) Cart Text Comment 14 Master Prog Master programming mode was entered 15 Master Recall Master event recall mode was entered (Continued on next page) 16 User Edit Personal edit mode was entered 17 Master Cd Chg Master access code was changed 18 Mod Access Cd A users access code was changed 19 Mod User Level A users access level was changed (admin/ normal) 20 Mod Narc Access A users narcotics access level was changed (none, 1, 2 or both) 21 Mod Narc Code A users narcotics access code was changed 22 Add User A user was added 23 Delete User A user was deleted 24 Mod AutoSec Dl The auto-secure time was changed 25 Mod Prsnl Edit Personal editing was enabled or disabled 26 Modify Time The time was changed 27 Modify Date The date was changed 28 Modify Alarm Alarm was enabled or disabled 29 Modify Alm Lvl The alarm level was changed 30 Mod Narc Cd Tp Narcotics code was changed to specific or general 31 Mod Ovrrd Code The override code as changed January 2004
    • Event Master List 71 (Contd) Cart Text Comment 32 Mod GenNarc Cd The general narcotics code was changed 33 Mod Gen Acc Cd The general access code was changed (Continued on next page) 34 Spr Mastr Alwd Super master access was allowed 35 Narc1 Acc Alwd Access was allowed to narcotics drawer 1 36 Narc2 Acc Alwd Access was allowed to narcotics drawer 2 37 Mod Narc1 Alm Narcotics drawer 1 alarm was enabled or disabled 38 Mod Narc2 Alm Narcotics drawer 2 alarm was enabled or disabled 39 Mod Accs Cd Tp Access code was changed to general or specific 40 Mod Key Beep Key beep was enabled or disabled 41 Mod Custom Prt Port used for custom input was changed 42 Mod Mtn Detect Motion detect level was changed January 2004
    • 72 Event Master List January 2004
    • -73 73 Appendix B Troubleshooting General Tips If the cart does not function properly try the following: Use the red Reset button on the back of the cart to restart the cart. Make sure the charger is connected at the cart and at the wall. If the battery was completely discharged it may take several minutes to recharge enough to operate cart. Use the main key to unlock the cart and call your supervisor for further assistance. You can also use the eNarc override located in the rear service panel. To access this override you must open the back panel by pushing the black release button until it extends, then turn clockwise. The override uses a tubular key and the lock is located in the back divider panel in one of the four holes. Insert the key, turn and hold while opening the eNarc drawer. If the LCD indicates an incorrect code, please see your supervisor for the correct code. If none of these tips remedy the problem, please contact your supervisor or Artromick Technical Support 24/7 at 800-848-6462. Restarting Your Restarting your cart is similar to restarting your PC. Occasionally a procedure Cart requires that you reset the cart. To restart the cart, press the red Reset button on the back of the cart. This red button is located directly above the charger connector. January 2004
    • 74 Troubleshooting
    • Avalo AC Medication Carts System3 User’s Manual Index Numbers charging 20 low 29 12V Power Input 7 low power 20 recharge time 21 A testing 20 AC Systems Support Panel 7, 21 Battery button 5 access BATTERY NEEDS RECHARGED SOON 20 access card 15 BATTERY STATUS UNAVAILABLE 20 Access Code and Access Card 16 beeper level setting 39 Access Code only 14 alarms 18 C cart 4, 13 cart code and access card 16 access 4, 13 denied 17 problems 17 key 17 access methods 13 messages 18 access with code only 14 problems 17 activity tracking 4 access card 4, 9, 13, 15, 16, 18 auto secure 4 denied 17 components 4 access code 4, 9 controls 4 incorrect 17 features 4 setting 42, 58 modifying settings 44 activity monitor 24 movement 24 Admin user role 8, 58 secure function 22 alarm 17, 22 settings 4 access 18 eNarc 26 list 39 setting 39 modification procedure 44 audit tracking 35 modifying 39 auto secure Cart Access Reset Button 7 function 4 CART OVERRIDE user access setting 58 setting 22, 24, 40, 41 Charge Input 7 AutoLock CHARGE outlet 21 system 22 CHG CART MASTER CODE setting 42 timer 4, 24 Clear button 6 and cart movement 24 Communication Ports 7 AutoLock timer communication ports 7 activity 24 connector panel 7 relock process 24 using 24 D automatic relock, narcotics drawers 26 DATE setting 43 definitions B cart settings 39 battery 4 general 9 deleting users 67 January 2004
    • ii Avalo AC Medication Carts System3 User’s Manual documentation conventions 3 moving the cart 24 MTN DETECTOR setting 24, 40, 41 E electronic keyless narcotic storage 4, 5, 26 N eNarc 4 NARC 1 ALARM setting 40, 41 alarms 26 NARC 2 ALARM setting 40, 41 drawers, access 59 NARC ACCESS DWR user access setting 59 messages 26 NARC CODE setting 42 modifying settings 65 narcotic code 9 using 26 narcotics drawers 4, 26 eNarc button 5 accessing 27 ESC button 5 automatic re-lock 26 event recall 4 night light 4 exiting 35 adjustable timer 29 link to host 35 time interval 29 printing 35 using 29 procedure 36 Normal user role 8, 58 reviewing 35 O F override code 4, 10 Function button 5 using 28 I P idle mode 24 PERSONAL EDITING setting 42 Intelligent Power Management System 20 personal identification number (PIN) 9 pharmacy, restocking 4 K PIN 9 user access code 58 key access 4, 13, 17 power requirements 20 KEY BEEP setting 40, 41 programming mode 10 keypad buttons 5 entering 33 keypad, securing cart with 22 procedure 33 Keyswitch user role 8 L R LCD 9 rear panel 7 light recall events auto shut-off 29 navigation 35 time interval 29 recall events mode 10, 35 using 29 recharge battery 20 Light button 5 Recharger Unit 21 LIGHT ON setting 43 relock time interval 4 Reset button 4, 7 restocking, override code 4 M master code 9, 34 S messages access 18 secure manually 23 eNarc 26 monitoring 24 with keypad 22 Secure button 5 January 2004
    • Avalo AC Medication Carts System3 User’s Manual secure drawers 4 types of access 59 secure function 4 security 4, 17 settings auto secure 22 cart defined 39 modifying 39 complete list 39 definitions 58 modifying cart 44 modifying eNarc 65 modifying user access 63 user access 58 T terms, general 9 TIME setting 42 tracking events 35 type styles in this guide 3 U user # 10 user access 4 access card and code 16 access card only 15 deleting 67 key 17 methods 13 modifying eNarc settings 65 modifying settings 63 navigating settings 38, 56 night light 29 roles 4 settings 58 user roles Admin 58 Normal 58 USER TYPE user access setting 58 user types 8 USER# user access setting 58 users, adding 57 January 2004
    • iv Avalo AC Medication Carts System3 User’s Manual January 2004