<ul><ul><li>The information contained in this documentation is provided for informational purposes only. While efforts wer...
Social Software, web 2.0 A journey of Collaboration Arjan Radder Geo Sales Leader, Social Software,  EMEA South West
Introduction, Globalization, Communication, Innovation Social Software in the Corporation Introducing Lotus Connections 2....
I am
I can also be found here
And here
I am part of this social community
And of this professional community
I have a virtual identity
And with access to these 4 tools I can answer ANY question in less then 30 minutes Dogear
When I buy something I evaluate it here
And before going to a new restaurant or booking a holiday I always go here
Or here
I blog here
Globalization 1.0: Countries, The world was really flat...
Globalization 2.0: Companies
Globalization 3.0, It´s all about people
Communication & Collaboration 1.0, It was pretty hard..
Communication & Collaboration 2.0, it got better..
Communication & Collaboration 3.0,  Y OU  are in control
1949
<ul><ul><li>Empowering people </li></ul></ul><ul><ul><li>to be more effective, responsive and innovative in the context  <...
Who are these great leaders? His empire was quickly overthrown... His lasted a lot longer...what´s  the difference?
What do these have in common?
Web 2.0 has changed the world from hierarchies and teams ...
Into networked communities
The world is flat again…
What is Social Software, what is a social network? http://youtube.com/watch?v=6a_KF7TYKVc
So why is this relevant?
Because 1.3 BILLION people use the Internet today...
And they all use it in the same way, everybody is participating The web has become ´organic´ and is owned by ´us´
And that it has become the standard among tomorrow´s workforce
Web 2.0 technologies are used by 1.3 billion people everyday at home, school and in the office Which of these do you use?
Or maybe some of these?
social software  empowers you to be more  innovative  and helps you  execute   more quickly by using  dynamic networks   o...
Thanks to:  Web 2.0 and the Corporation, Tuck School of Business at Dartmouth:
Introducing Social Software & Web 2.0 Social Software in the Enterprise Introducing Lotus Connections AGENDA
Businesses are no different...
But business are facing a rapidly changing business environment <ul><li>Work environments are more complex </li></ul><ul><...
And ´demographic´pressure is increasing  By 2016, the number of individuals  aged 60-64  in Australia is expected to almos...
CEO´s are predicting that the next big idea can easily come from outside the company IBM Institute for Business Value ,  C...
So they also started adopting new ways of mass and organic collaboration www.Goldcorpchallenge.com
125.000 people help Proctor& Gamble with research for cash rewards www.Innocentive.com
And new companies arise for ánd from the people www.Current.tv
Many more interesting examples and thoughts in this report: Web 2.0 and the Corporation, Tuck School of Business at Dartmo...
The Water Cooler Is Now On The Web  “ KPMG set up an alumni   network, signing up around 10,000 former and current employe...
Social Networking: A Time Waster Or The Next Big Thing In Collaboration?  “ Hinting at the potential of social networking ...
Social Networking: A Time Waster Or The Next Big Thing In Collaboration? “ An InformationWeek Research survey earlier this...
IBM used ´facebook´ long before we started selling it Profiles Productivity driven savings of $194M per year
Blogs We host 10,429 total Blogs, Sept ‘07 T hey generate more publicity then our communications department.. IBM érs get ...
Increased search satisfaction 50% of user searches end with clicks on user-tagged content Dogear Productivity driven savin...
And host 900 + communities of many different interests  Communities The goal:  provide context, develop cultures, and grow...
Lotus Connections is already at work in IBM Communities IBM Community Map hosts 700 communities. IBM Forums hold 36,000 en...
Introducing Social Software & Web 2.0 Social Software in the Enterprise Introducing Lotus Connections AGENDA
Introducing:  Lotus Connections http://www.youtube.com/watch?v=LBvIeFbta9I
Lotus Connections is  social software for  BUSINESS   that empowers you to be more  innovative  and helps you  execute   m...
Lotus Connections has 5 services Communities Create, find, join, and work with communities of people who share a common in...
Lotus Connections is about… <ul><li>Connecting you to people & expertise you don’t know </li></ul><ul><li>Driving innovati...
Lotus Connections Home page Aggregates relevant social data throughout Connections Eases management of your incoming reque...
Expand and Maintain Your Network Aggregate social data in one place for others to easily discover your work Identify, deve...
Build Vibrant Communities Aggregates information from across Lotus Connections and external resources Discuss with subject...
Learn from the Expertise and Experience of Others Exchange viewpoint and share perspectives to increase innovation Easily ...
Discover Information that has been Qualified by People like you Filter bookmarks  by &quot;tagging&quot; them with as many...
Leverage Your Network to Execute Day-to-day Tasks Store all information, email, files, bookmarks related to a task  Organi...
Using Lotus Connections from your daily tools Microsoft® Office™ IBM Lotus Notes® IBM Lotus Sametime® IBM WebSphere® Porta...
<ul><li>Start with a person, or… </li></ul>So if you are looking for expertise; start with a topic
Start your search for a person, from Lotus Notes…
… or from Outlook…
…  or Lotus Sametime…
…  or Microsoft Office
…  or Lotus Quickr…
…  or Microsoft SharePoint… <ul><li>Investigate colleague’s bookmarks </li></ul>Instructions for this  custom integration ...
…  or WebSphere Portal… Search default is by name however other fields can be selected Results display
…  or RIM BlackBerry…
Available today via ISSL; Atlas for Lotus Connections <ul><ul><ul><ul><ul><li>Relationship discovery </li></ul></ul></ul><...
 
 
Free Test drive <ul><li>Https:greenhouse.lotus.com </li></ul>More info:  www.lotus.com/connections , or contact me
 
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Journey of Collaboration, Lotusphere Israël 2008

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  • Journey of Collaboration, Lotusphere Israël 2008

    1. 1. <ul><ul><li>The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software. </li></ul></ul>DISCLAIMER
    2. 2. Social Software, web 2.0 A journey of Collaboration Arjan Radder Geo Sales Leader, Social Software, EMEA South West
    3. 3. Introduction, Globalization, Communication, Innovation Social Software in the Corporation Introducing Lotus Connections 2.0 AGENDA
    4. 4. I am
    5. 5. I can also be found here
    6. 6. And here
    7. 7. I am part of this social community
    8. 8. And of this professional community
    9. 9. I have a virtual identity
    10. 10. And with access to these 4 tools I can answer ANY question in less then 30 minutes Dogear
    11. 11. When I buy something I evaluate it here
    12. 12. And before going to a new restaurant or booking a holiday I always go here
    13. 13. Or here
    14. 14. I blog here
    15. 15. Globalization 1.0: Countries, The world was really flat...
    16. 16. Globalization 2.0: Companies
    17. 17. Globalization 3.0, It´s all about people
    18. 18. Communication & Collaboration 1.0, It was pretty hard..
    19. 19. Communication & Collaboration 2.0, it got better..
    20. 20. Communication & Collaboration 3.0, Y OU are in control
    21. 21. 1949
    22. 22. <ul><ul><li>Empowering people </li></ul></ul><ul><ul><li>to be more effective, responsive and innovative in the context </li></ul></ul><ul><ul><li>of the work they do </li></ul></ul>IBM Lotus Mission <ul><ul><li>Empowering people </li></ul></ul><ul><ul><li>to be more effective, responsive and innovative in the context </li></ul></ul><ul><ul><li>of the work they do </li></ul></ul>
    23. 23. Who are these great leaders? His empire was quickly overthrown... His lasted a lot longer...what´s the difference?
    24. 24. What do these have in common?
    25. 25. Web 2.0 has changed the world from hierarchies and teams ...
    26. 26. Into networked communities
    27. 27. The world is flat again…
    28. 28. What is Social Software, what is a social network? http://youtube.com/watch?v=6a_KF7TYKVc
    29. 29. So why is this relevant?
    30. 30. Because 1.3 BILLION people use the Internet today...
    31. 31. And they all use it in the same way, everybody is participating The web has become ´organic´ and is owned by ´us´
    32. 32. And that it has become the standard among tomorrow´s workforce
    33. 33. Web 2.0 technologies are used by 1.3 billion people everyday at home, school and in the office Which of these do you use?
    34. 34. Or maybe some of these?
    35. 35. social software empowers you to be more innovative and helps you execute more quickly by using dynamic networks of coworkers, partners and customers.
    36. 36. Thanks to: Web 2.0 and the Corporation, Tuck School of Business at Dartmouth:
    37. 37. Introducing Social Software & Web 2.0 Social Software in the Enterprise Introducing Lotus Connections AGENDA
    38. 38. Businesses are no different...
    39. 39. But business are facing a rapidly changing business environment <ul><li>Work environments are more complex </li></ul><ul><ul><li>Matrixed organizations </li></ul></ul><ul><ul><li>Organizational changes </li></ul></ul><ul><ul><li>Mergers / Acquisitions </li></ul></ul><ul><ul><li>Global companies </li></ul></ul><ul><ul><li>Telecommuting / Remote workers </li></ul></ul><ul><li>Work is increasingly collaborative </li></ul><ul><ul><li>Increased Specialization </li></ul></ul><ul><ul><li>Ad hoc projects </li></ul></ul><ul><li>More interactions with unknown people </li></ul>
    40. 40. And ´demographic´pressure is increasing By 2016, the number of individuals aged 60-64 in Australia is expected to almost double Source: Beazley, et. al, Continuity Management, Mackay, Alan. “Mature Age Workers: Sustaining Out Future Labor Force.” An Ageless Workforce - Opportunities for Business' Symposium Conference Paper. August 27, 2003. www.ageing.health.gov.au/ofoa/wllplan/aawpapers.htm , Time to act quickly on aging.” The Japan Times Online. August 23, 2002 www.japantimes.co.jp/cgi-bin/getarticle.pl5?ed20020823a1.htm , A. Paulli, “Pension systems and gradual retirement in Italy”, September 2000, p.17 , 19% of the entire American workforce holding executive , administrative and managerial positions will retire in the next five years In the year 2000, there were more people receiving pensions in Italy than people working (22 versus 21 million) ‏ Within the next seven years, 33 million people in Japan (26% of the population) will be over 65 years old
    41. 41. CEO´s are predicting that the next big idea can easily come from outside the company IBM Institute for Business Value , CEO Study 2006 Academia Associations Business partners Competitors Think-tanks Consultants Customers directly Employees Labs and/or other institutions Internal R&D Internal Sales & Service Units 0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
    42. 42. So they also started adopting new ways of mass and organic collaboration www.Goldcorpchallenge.com
    43. 43. 125.000 people help Proctor& Gamble with research for cash rewards www.Innocentive.com
    44. 44. And new companies arise for ánd from the people www.Current.tv
    45. 45. Many more interesting examples and thoughts in this report: Web 2.0 and the Corporation, Tuck School of Business at Dartmouth
    46. 46. The Water Cooler Is Now On The Web “ KPMG set up an alumni network, signing up around 10,000 former and current employees. On the right-hand side, each member has a profile box, just like on Facebook, which they update with photos, information about their job or home life, and a list of contacts. Each member builds a contact list by searching on the service for people who are already signed up or eligible to join. KPMG credits the network with helping it hire 137 former employees, or around 14% of the company's total hires , since the service started, up from 72 people in the three months prior” September 2007
    47. 47. Social Networking: A Time Waster Or The Next Big Thing In Collaboration? “ Hinting at the potential of social networking at work, thousands of employees of Shell Oil, Procter & Gamble, and General Electric have Facebook accounts. A Facebook network of Citigroup employees--only those with Citigroup e-mail accounts can join--has 1,870 users. Procter & Gamble employees use Facebook to keep interns in touch and share information with co-workers” September, 2007
    48. 48. Social Networking: A Time Waster Or The Next Big Thing In Collaboration? “ An InformationWeek Research survey earlier this year found that social networks were used by 48% of companies responding . Uses include viral marketing, recruiting, peer networking, and even emergency coordination and communications” September 2007
    49. 49. IBM used ´facebook´ long before we started selling it Profiles Productivity driven savings of $194M per year
    50. 50. Blogs We host 10,429 total Blogs, Sept ‘07 T hey generate more publicity then our communications department.. IBM érs get feedback from the crowd which can be used to improve our services Enabling every employee to publish and discuss their ideas out in the open 83,580 85,052 35,094 August 2007 60% 60% 65% % increase 50,000 Comments 51,000 Entries 23,000 (67 countries) ‏ Users August 2006
    51. 51. Increased search satisfaction 50% of user searches end with clicks on user-tagged content Dogear Productivity driven savings of $4.5M per year <ul><ul><li>Based on: </li></ul></ul><ul><ul><ul><ul><li>286, 586 average search visits per week </li></ul></ul></ul></ul><ul><ul><ul><ul><li>each IBMer saves 12 seconds per search visit today </li></ul></ul></ul></ul>Share 327,233 public and tagged bookmarks, Sept 2007
    52. 52. And host 900 + communities of many different interests Communities The goal: provide context, develop cultures, and grow capabilities that individuals need to be able to perform effectively
    53. 53. Lotus Connections is already at work in IBM Communities IBM Community Map hosts 700 communities. IBM Forums hold 36,000 entries. Blogs IBM’s BlogCentral hosts 27,300 weblogs (420 group blogs) with 62,000 entries and 60,000 comments, and 10,800 distinct tags. Dogear IBM’s internal Dogear system has 185,000 links from 3,425 users. One-third are intranet links and only 2.5% are private. Activities IBM’s internal Activities service has seen all content and usage statistics grow by 2.5x over the second half of 2006 to 10,000 activities, 60,000 entries and 32,000 users. Profiles IBM’s internal BluePages application provided the basis for Profiles. BluePages holds 475,000 profiles and serves 3.5 million searches per week. It is the hub of both user requests and all applications authentication for IBM.
    54. 54. Introducing Social Software & Web 2.0 Social Software in the Enterprise Introducing Lotus Connections AGENDA
    55. 55. Introducing: Lotus Connections http://www.youtube.com/watch?v=LBvIeFbta9I
    56. 56. Lotus Connections is social software for BUSINESS that empowers you to be more innovative and helps you execute more quickly by using dynamic networks of coworkers, partners and customers.
    57. 57. Lotus Connections has 5 services Communities Create, find, join, and work with communities of people who share a common interest, responsibility, or area of expertise Blogs Use a weblog to present your idea and get feedback from others; learn from the expertise and experience of others who blog Dogear Save, organize and share bookmarks; discover bookmarks that have been qualified by others with similar interests & expertise Activities Organize your work, plan next steps, and easily tap your expanding professional network to help execute your everyday deliverables, faster Profiles Quickly find the people you need by searching across your organization using keywords that help identify expertise, current projects and responsibilities
    58. 58. Lotus Connections is about… <ul><li>Connecting you to people & expertise you don’t know </li></ul><ul><li>Driving innovation into products faster </li></ul><ul><li>Making new hires more productive faster </li></ul><ul><li>Capturing ‘know how’ before it leaves your firm </li></ul><ul><li>Being more responsive to customers with the correct information from ‘your best people’ </li></ul><ul><li>Empowering employees from the bottom, up </li></ul><ul><li>Improving ability to sense and respond to business opportunities or threats </li></ul>
    59. 59. Lotus Connections Home page Aggregates relevant social data throughout Connections Eases management of your incoming requests and tasks Improves your ability to track and discover critical information and people Cross-Connections Search Provides faster access to your rapidly expanding network Composed of widgets that can be used in other web applications, including custom pages or mashups Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.
    60. 60. Expand and Maintain Your Network Aggregate social data in one place for others to easily discover your work Identify, develop and maintain a professional network with colleagues Expanded customized profile data fields and views for your organization Tag your colleagues and easily find them, search on them, and keep in touch with them Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.
    61. 61. Build Vibrant Communities Aggregates information from across Lotus Connections and external resources Discuss with subject matter experts, ask questions and share your knowledge Allows you to address the community in external applications, like email Access to external community collaboration tools like wikis, teamrooms, chat Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.
    62. 62. Learn from the Expertise and Experience of Others Exchange viewpoint and share perspectives to increase innovation Easily create Blogs to share knowledge with a wide audience Keywords can be used to search within a Blog or across multiple blogs
    63. 63. Discover Information that has been Qualified by People like you Filter bookmarks by &quot;tagging&quot; them with as many keywords as you want Subscribe to your coworkers' bookmarked web pages Centrally store your bookmarks and share them with others
    64. 64. Leverage Your Network to Execute Day-to-day Tasks Store all information, email, files, bookmarks related to a task Organize your activities in personalized views Improves your ability to track critical information and people Leverage best practices through activity templates Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice.
    65. 65. Using Lotus Connections from your daily tools Microsoft® Office™ IBM Lotus Notes® IBM Lotus Sametime® IBM WebSphere® Portal Web Browser Extensibility Windows Explorer RIM BlackBerry® RESTful API Lotus Connections Services
    66. 66. <ul><li>Start with a person, or… </li></ul>So if you are looking for expertise; start with a topic
    67. 67. Start your search for a person, from Lotus Notes…
    68. 68. … or from Outlook…
    69. 69. … or Lotus Sametime…
    70. 70. … or Microsoft Office
    71. 71. … or Lotus Quickr…
    72. 72. … or Microsoft SharePoint… <ul><li>Investigate colleague’s bookmarks </li></ul>Instructions for this custom integration can be found at: http://www.ibm.com/developerworks/lotus/library/connections-microsoft/
    73. 73. … or WebSphere Portal… Search default is by name however other fields can be selected Results display
    74. 74. … or RIM BlackBerry…
    75. 75. Available today via ISSL; Atlas for Lotus Connections <ul><ul><ul><ul><ul><li>Relationship discovery </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Social network analysis and visualization </li></ul></ul></ul></ul></ul>
    76. 78. Free Test drive <ul><li>Https:greenhouse.lotus.com </li></ul>More info: www.lotus.com/connections , or contact me

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