7. Documentation
flickr.com/stian_olsen
(Creative Commons license)
SESSION TITLE Slide 6
8. Documentation
– Warranties and receipts for computers and peripherals
– Information about where, how, and how frequently your data is
stored and backed up
– Instructions for how to restore your data
– Passwords for encrypted data
– Contact information for any employees, volunteers, or consultants
who maintain your organization’s tech infrastructure
– A phone tree that includes home and cell phone numbers for all
staff. The phone tree should follow your normal chain of
management, with each manager contacting her direct reports in
case of an emergency.
– Login information for administrative accounts on all computers
– Login information for web hosting and backup services
– Contact information for web hosting and backup services
– Software registration information, including keys
SESSION TITLE Slide 7
11. Backup
Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
• Test your backups before you need them.
DISASTER PLANNING #12ntcdp Slide 10
12. Backup
Keep Your Friends Close and Your Backups
Distant
In the wake of Hurricane Ike, one organization we
spoke with had displaced staff working remotely in
four different cities. One staff person reminded us
that if you’re storing your backups in the same city
as your office computers, there’s a danger that one
catastrophe will destroy both: “Consider your entire
city a potential point of failure!” This advice can
also apply to remote backup and web hosting
services.
The Resilient Organization, page 25
DISASTER PLANNING #12ntcdp Slide 11
