10. What is Six Sigma? Philosophy: We should work smarter, not harder. Business strategy: We gain a competitive edges in Quality, Cost, Customer Satisfaction. Statistical measurement: We measure defect rates in all processes through an expanding statistical concept.
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13. Benefits: The goal of Six Sigma is to increase profits by eliminating variability, defects and waste that undermine customer loyalty.
14. Goals of Six Sigma To achieve Zero Defect (3.4 PPM) in all outputs of the company through: Measurement of defects in six sigma scale Process re-design to improve capability Involvement of all Employees
15. Six Sigma Belts: Black Belt:Someone who either coaches or actually leads a Six Sigma team. Master Black Belt:A person who coaches a large number of Six Sigma teams. Green Belt:Employees who have received basic Six Sigma training.
16. Calculating Sigma Step 1: Calculating Defects per Unit (DPU) DPU = Total number of defects Total number of units
17. Calculating Sigma Step 2: Calculating Defects Per Million Opportunities for error (DPMO) DPMO = DPU X 1,000,000 No. of opp. for error
18. Calculating Sigma Step 3: Correlate the DPMO to the chart showing correlation between “defects per million opportunities” and sigma levels.
23. Six Sigma Tools: There are two six sigma methodologies: DMAIC (define, measure, analyze, improve, control) DMADV (define, measure, analyze, design, verify)
24. Six Sigma Tools: For existing processes D Define M Measure AAnalyze IImprove C Control
25. Six Sigma Tools: For new processes D Define M Measure AAnalyze DDesign V Verify
26. The Journey Six Sigma aims at continual improvement through the journey starting from the existing sigma level, gradually moving towards six sigma level and beyond.
