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Learning to Play UX Rugby
 

Learning to Play UX Rugby

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Slides from my presentation at the Agile UX NYC Conference 2012 http://bit.ly/ysNyVf

Slides from my presentation at the Agile UX NYC Conference 2012 http://bit.ly/ysNyVf
A video of the talk can be found at http://www.ustream.tv/recorded/20690294

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  • Talk about a powerful thinking tool that I use time and again as an Agile UX coach, consultant, and UX designer on Agile teams. \n
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  • A lot of team communication happens via meetings and documents. The big change is to see this as highly inefficient, and to look for every possible opportunity to take a rugby approach...\n
  • A lot of team communication happens via meetings and documents. The big change is to see this as highly inefficient, and to look for every possible opportunity to take a rugby approach...\n
  • A lot of team communication happens via meetings and documents. The big change is to see this as highly inefficient, and to look for every possible opportunity to take a rugby approach...\n
  • A lot of team communication happens via meetings and documents. The big change is to see this as highly inefficient, and to look for every possible opportunity to take a rugby approach...\n
  • But it's about more than just going through the motions of conducting workshops.\n
  • There is a deeper shift that takes places, which is a shift toward a faciliatator skill set.\nWhere our toolkit of how to create various types of documents shifts toward a toolkit of different workshop activities.\n
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  • Now, obviously you can't do all your design workshops, so let's talk about an Agile approach to detailed design.\n
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Learning to Play UX Rugby Learning to Play UX Rugby Presentation Transcript

  • Learning to Play UX Rugby Why your agile ux adoption is failing and what to do about it. flickr.com/photos/educaofisicablog/6008878481/ @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • My introduction to Agile... @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • My introduction to Agile... Feeding the beast “There’s a whole team of developers and I’m the only UX designer. They’re building features faster than I can design them. I can’t keep up!” Half-Baked UX “Our PO’s under pressure to deliver the next release and signing off on features despite crap-ass usability. Help!” Sprint Tunnel-Vision “Yes, we technically delivered all the features this sprint, but looking at the big picture, the design’s an incoherent mess!” @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Why the dysfunction? - Play the waterfall game on an Agile playing field and not even knowing it. - Lacking the thinking tools to know how to play the Agile game. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Traditional Relay Race - Team members run alone. - Collaboration is not built into the game. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Agile Rugby Game - Intensive and continuous collaboration is core to the game. - Reach the goal line again and again to win the game. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • UX Rugby in Practice Team Communication Detailed Design @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • UX Rugby in Practice > Team Communication @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Our top goal is to…but what’s most important is that we…tho what we really must do is to… But I thought… Whaa…? What about…? A Relay Race Meeting Not designed for collaboration. Slow debugging of issues, differences in understanding. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • A Rugby Game Meeting Workshop An intensive passing game across roles/perspectives. Iterating toward shared understanding. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Collaboration-Centered Design A shift toward facilitation as a core skill set. Buy a Feature Cardstorming Collaborative Chartering Design Studio Dotvoting Ideation Clearinghouse Paired Interviews Product Box Product Road Map Provisional Personas Speed Boat Story Mapping and many more... @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Ideation Clearinghouse Capturing the imagined final product. Can be completed in an hour or less. Focus/ Warmup/ Boundaries Raw Materials @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Cardstorming - Warms up brain and hands. - 3-5 minute timebox. - Each participant writes as many features they can think of on separate stickies. - Becomes a feature palette for sketching. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Ideation Clearinghouse Capturing the imagined final product. Can be completed in an hour or less. Focus/ Warmup/ Sketching Boundaries Raw Materials Timebox @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Sketching Timebox - 5m timebox. - Ensure safety. - Everyone in the room sketches. - Sketch individually. - No rules. - Clarify that this is research, not design. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Ideation Clearinghouse Capturing the imagined final product. Can be completed in an hour or less. Focus/ Warmup/ Sketching Critique Boundaries Raw Materials Timebox @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Critique - 2m round-robin, then open crit. - Take careful notes, attach to the respective sketches. - Look for and work to resolve vision differences. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Designing with Workshops Learning, applying, and recombining workshop patterns. Focus/ Warmup/ Sketching Critique Boundaries Raw Materials Timebox @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • UX Rugby in Practice > Detailed Design @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Tete-a-tete Pairing at NeedFeed: http://nerdfeed.needfeed.com/blog/2011/10/pairing-desks/ Pairing An intensive one-on-one passing game. Continuous problem debugging and knowledge distribution. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • X-Pairing Designing in multiple dimensions simultaneously. Better collaboration means less/lighter documentation. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • paper build html/css A cross-dimensional passing game Each medium/perspective informs the other. @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Learning to Play UX Rugby making making software software Keep doing what you’re doing, but do it smaller, faster and continuously. —William Pietri @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12
  • Thanks! @andersramsay andersramsay.com andersr@gmail.com designingwithagile.com @ANDERSRAMSAY / ANDERSRAMSAY.COM / DESIGNINGWITHAGILE.COM #AGILEUXNYC CONFERENCE / FEB 25 2012Sunday, February 26, 12