1. • Definition
• Problems
• Solution
E-way Company

2. Our mission
• Provide customer with the information about traffic and to
provide customers with the best values in service
performance, customer satisfaction and high quality service
• We continue to create and initiate internet software and
applications

3. Vision statement
• The leading company in enriching the lives of customer'
services and applications„
• To harness all our capacities and capabilities to exceed your
expectations

5. President
&CEO
Accounting
Manager
Ibrahim
Operation
Manager
Hana
HR
Manager
Samar
Marketing
Manager
Asmaa
P. R
Manager
Rania
Purchasing
Manager
Amr
Sales Team
Market
Research
executive
Hosnia
Market
strategy
Marketing
Assistant
Moheb
C.S
Assistant
Omnia
HR
Assistant
Mona
design
executive
Joseph
C.S
Manager
Salah

6. How many cars are there in Cairo?
More than 6 Million

7. More than 8566 incidents in the streets of Cairo in 2012

8. 1. Ring road (Joseph tutu)
2. Cairo Al-Ain El Sokhna
3. Cairo AL Suaz road
4. Abbas Al Akad axis
5. Mostafa Ka mel axis
6. Al Salam axis
7. Cairo International Airport Road
8. El Nasr Road
9. Kobri Al Matar
10.El Orouba
11.El Galaa Bridge
12.El – Thawra
13.Rabaa El Adawia
14. 6 October Bridge
15. Salah Salem
16. Kobri Al Ebageah El-Nasr Road
17. Ring Road
18. Autostorad
19. Nile Corniche
20. Al Kornish
21. Teraat Al Ismailiah
22. Alex Agricultural Rd
23. 26th of July corridor
24. Al Ismailia Cairo
25. Cairo Alexandria Desert Road
Camera Places

9. 4P’S OF Marketing For E. Way
• This service will be promoted as free service for end users. but
Business such as “stores, companies, galleries …etc.” will pay
a monthly fee to enjoy the benefits of our services
• Our product includes 2 services:
Solving the problem of traffic jam and crowds in the roads
Knowing customers about offers and sale in hotels, Shops
and company
• Geographic segment
Greater Cairo

10. Advertising and promotion
• Billboards
On the main and crowded streets.
• Social media
www.e-way.com F/e.way t@eway Youtube/eway
• E-way Mobil and GPS App
Move as VIP in the capital.
• SMS
Linked with App for 15 day trial.

11. • Competitors:
Wasalny
Bey2ollak
Google Now
• Differentiation
Why us?

12. Difference between companies
services& users services
Companies services:
• Telling about offers and sales through mobile application
Users services:
• Mobile application for free
• Telling about offers, places and crowded &roads

13. Customer Service
Department
Overall analysis:
The candidate who is working in call center department he/she is
required to handle 2 different types of customer service calls:
• Problem solving calls
• Informational calls

14. Call scenario
Hotline: 555

15. Future Team
• Moheb Gamal
• Mona EL sayed
• Omnia Mohammed
• Rania Saied
• Salah Ali
• Samar Abd EL twab
• Amr Behery
• Asmaa Ahmed
• Ebrahim Mohammed
• Hanaa Farouk
• Hosnia Ebrahim
• Joseph Raouf

16. Thank You