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Frugal	
  Innova,on:	
  A	
  New	
  
Disrup,ve	
  Business	
  Paradigm	
  	
  
	
  
Navi	
  Radjou	
  
Co-­‐author,	
  Jugaad	
  Innova+on	
  	
  
Co-­‐author,	
  From	
  Smart	
  To	
  Wise	
  
World	
  Economic	
  Forum	
  Faculty	
  member	
  
Fellow,	
  Judge	
  Business	
  School,	
  University	
  of	
  Cambridge	
  
	
  
An	
  India	
  Innova+on	
  Journey	
  
Ins,tute	
  for	
  Compe,,veness	
  
Gurgaon—May	
  3,	
  2013	
  
What	
  is	
  frugal	
  innova,on?	
  
FRUGAL	
  INNOVATION	
  IS:	
  
	
  
A	
  flexible	
  and	
  inclusive	
  approach	
  to	
  innova+on	
  	
  
that	
  maximizes	
  value	
  for	
  customers,	
  shareholders,	
  	
  
and	
  society—while	
  minimizing	
  use	
  of	
  financial	
  	
  
and	
  natural	
  resources	
  	
  
2	
  Copyright © Navi Radjou
Innova,ng	
  faster,	
  beUer,	
  cheaper	
  
FI	
  =	
  
RESOURCES	
  
VALUE	
  
-­‐  Customers	
  
-­‐  Shareholders	
  
-­‐  Society	
  
-­‐  Financial	
  resources	
  
-­‐  Natural	
  resources	
  
-­‐  Time	
  
3	
  Copyright © Navi Radjou
Agenda	
  
•  Why do firms need frugal innovation now?
•  How emerging markets like India are
driving frugal innovation?
•  Which companies are pioneering frugal
innovation?
•  What lessons can we learn from them?
4	
  Copyright © Navi Radjou
“Bigger	
  is	
  beUer”	
  innova,on	
  model	
  
$603	
  billion	
  
spent	
  in	
  R&D	
  
in	
  2011	
  
5	
  Copyright © Navi Radjou
ong been a faith-based initiative: Spend more, and pro
to nimbler competitors? On the high-cost end of glob6	
  Copyright © Navi Radjou
Source:	
  Strategy	
  &	
  Business	
  
Structured	
  processes	
  s,fle	
  crea,vity	
  
and	
  reduce	
  agility	
  
7	
  Copyright © Navi Radjou
99.999%	
  sameness...	
  	
  0.001%	
  originality	
  
“You	
  can’t	
  put	
  in	
  place	
  a	
  	
  
Six	
  Sigma	
  process	
  and	
  say:	
  	
  
‘I’m	
  going	
  to	
  schedule	
  myself	
  for	
  
three	
  good	
  ideas	
  on	
  Wednesday	
  
and	
  two	
  on	
  Friday.’	
  That’s	
  not	
  
how	
  crea+vity	
  works”	
  
Sir	
  George	
  Buckley	
  
Former	
  CEO,	
  3M	
  
8	
  Copyright © Navi Radjou
Firms	
  are	
  being	
  forced	
  to	
  innovate	
  faster,	
  
beUer,	
  cheaper	
  
•  Demographic shifts
•  Rapid technology changes
•  New regulations
•  Global competition
•  Dwindling purchasing power (West)
9	
  Copyright © Navi Radjou
Firms	
  need	
  a	
  new	
  innova,on	
  model	
  
10	
  Copyright © Navi Radjou
11	
  Copyright © Navi Radjou
Scarcity	
  is	
  mother	
  of	
  inven,on	
  
Source: gcstz.com/products
African ingenuity
Source: www.quotednews.com
Filipino ingenuity
12	
  Copyright © Navi Radjou
Brazilian ingenuity
Source:http://expatbrazil.wordpress.com/page/9/
Frugal	
  ingenuity	
  
Ratan	
  Tata,	
  Chairman,	
  Tata	
  Group	
  
13	
  Copyright © Navi Radjou
Frugal	
  ingenuity	
  
Frugal
products &
business models
from emerging
markets
SECRET
FORMULA?
JUGAAD	
  
14	
  Copyright © Navi Radjou
x	
  
JUGAAD	
  
The gutsy ability to improvise an effective
solution with limited resources…
…using ingenuity & resilience
Also known as:
Jeitinho or Gambiarra in Brazil
Zizhu Chuangxin in China
Système D in France
Do It Yourself (DIY) in USA
15	
  Copyright © Navi Radjou
Frugal	
  innova,on	
  pioneer:	
  Unilever	
  
Paul	
  Polman,	
  CEO,	
  Unilever	
  
“I	
  want	
  to	
  double	
  
Unilever’s	
  revenues	
  
by	
  2020	
  while	
  
cudng	
  our	
  
environmental	
  
impact	
  by	
  50%”	
  	
  
Source:	
  upload.wikimedia.org	
  	
  
16	
  Copyright © Navi Radjou
17	
  Copyright © Navi Radjou
Source:	
  Siemens	
  
Frugal	
  innova,on	
  pioneer:	
  Siemens	
  
Frugal	
  innova,on	
  pioneer:	
  Siemens	
  
18	
  Copyright © Navi Radjou
	
  Simple	
  
Maintenance-­‐friendly	
  
	
  Affordable	
  
	
  Reliable	
  
	
  Timely-­‐to-­‐market	
  
19	
  Copyright © Navi Radjou
Frugal	
  innova,on	
  best	
  prac,ce	
  #1:	
  	
  
Leverage	
  exis,ng	
  resources	
  and	
  assets	
  
Frugal	
  innova,on	
  best	
  prac,ce	
  #2:	
  	
  
Keep	
  it	
  simple	
  
20	
  Copyright © Navi Radjou
Christophe	
  de	
  Maistre	
  
CEO,	
  Siemens	
  France	
  
«	
  The	
  complexity	
  of	
  our	
  
products	
  and	
  processes	
  is	
  
hampering	
  our	
  commercial	
  
success	
  both	
  in	
  emerging	
  
markets	
  as	
  well	
  as	
  in	
  
developed	
  economies	
  »	
  
FRUGAL
PRODUCTS
Frugal	
  
Mindset	
  
21	
  Copyright © Navi Radjou
Frugal	
  innova,on	
  best	
  prac,ce	
  #3:	
  	
  
Adopt	
  frugal	
  mindset	
  
Carlos	
  Ghosn	
  	
  
CEO,	
  Renault-­‐Nissan	
  
“(These	
  partnerships)	
  allowed	
  us	
  to	
  learn	
  	
  
a	
  lot	
  more	
  on…	
  FRUGAL	
  ENGINEERING”	
  
22	
  Copyright © Navi Radjou
Adop,ng	
  the	
  frugal	
  innova,on	
  mindset:	
  	
  
Renault-­‐Nissan	
  
Do	
  More	
  with	
  Less:	
  Renault-­‐Nissan	
  
23	
  Copyright © Navi Radjou
Carlos	
  Ghosn	
  	
  
CEO,	
  Renault-­‐Nissan	
  
“In	
  the	
  West,	
  when	
  we	
  face	
  
huge	
  problems	
  and	
  we	
  lack	
  
resources,	
  we	
  tend	
  to	
  give	
  
up	
  (too)	
  easily…	
  
	
  
Jugaad	
  is	
  about	
  	
  
never	
  giving	
  up!”	
  
24	
  Copyright © Navi Radjou
Adop,ng	
  the	
  frugal	
  innova,on	
  mindset:	
  	
  
Renault-­‐Nissan	
  
Gérard	
  Detourbet	
  	
  
Renault’s	
  head	
  of	
  	
  
entry-­‐level	
  vehicles	
  
www.youtube.com/watch?v=iEIk3RpV6RA	
  
25	
  Copyright © Navi Radjou
Adop,ng	
  the	
  frugal	
  innova,on	
  mindset:	
  	
  
Renault-­‐Nissan	
  
26	
  Copyright © Navi Radjou
MIT-­‐TATA	
  Center	
  for	
  
Frugal	
  Engineering	
  
hUp://educa,oninbrazil.mit.edu	
  
Western	
  universi,es	
  are	
  now	
  teaching	
  
frugal	
  innova,on	
  
27	
  Copyright © Navi Radjou
Western	
  governments	
  are	
  now	
  	
  
adop,ng	
  frugal	
  innova,on	
  
28	
  Copyright © Navi Radjou
“Jugaad	
  Innova+on…is	
  the	
  most	
  comprehensive	
  book	
  yet	
  to	
  
appear	
  on	
  the	
  subject	
  [of	
  frugal	
  innova,on]”—The	
  Economist	
  
To	
  learn	
  more…	
  
29	
  Copyright © Navi Radjou
Thank	
  you	
  
Navi	
  Radjou	
  
navi@naviradjou.com	
  	
  
	
  
	
  
jugaadinnova,on.com	
  
TwiUer	
  @JugaadAtWork	
  
Facebook.com/jugaadinnova,on	
  
	
  
	
  

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  • 1. Frugal  Innova,on:  A  New   Disrup,ve  Business  Paradigm       Navi  Radjou   Co-­‐author,  Jugaad  Innova+on     Co-­‐author,  From  Smart  To  Wise   World  Economic  Forum  Faculty  member   Fellow,  Judge  Business  School,  University  of  Cambridge     An  India  Innova+on  Journey   Ins,tute  for  Compe,,veness   Gurgaon—May  3,  2013  
  • 2. What  is  frugal  innova,on?   FRUGAL  INNOVATION  IS:     A  flexible  and  inclusive  approach  to  innova+on     that  maximizes  value  for  customers,  shareholders,     and  society—while  minimizing  use  of  financial     and  natural  resources     2  Copyright © Navi Radjou
  • 3. Innova,ng  faster,  beUer,  cheaper   FI  =   RESOURCES   VALUE   -­‐  Customers   -­‐  Shareholders   -­‐  Society   -­‐  Financial  resources   -­‐  Natural  resources   -­‐  Time   3  Copyright © Navi Radjou
  • 4. Agenda   •  Why do firms need frugal innovation now? •  How emerging markets like India are driving frugal innovation? •  Which companies are pioneering frugal innovation? •  What lessons can we learn from them? 4  Copyright © Navi Radjou
  • 5. “Bigger  is  beUer”  innova,on  model   $603  billion   spent  in  R&D   in  2011   5  Copyright © Navi Radjou
  • 6. ong been a faith-based initiative: Spend more, and pro to nimbler competitors? On the high-cost end of glob6  Copyright © Navi Radjou Source:  Strategy  &  Business  
  • 7. Structured  processes  s,fle  crea,vity   and  reduce  agility   7  Copyright © Navi Radjou
  • 8. 99.999%  sameness...    0.001%  originality   “You  can’t  put  in  place  a     Six  Sigma  process  and  say:     ‘I’m  going  to  schedule  myself  for   three  good  ideas  on  Wednesday   and  two  on  Friday.’  That’s  not   how  crea+vity  works”   Sir  George  Buckley   Former  CEO,  3M   8  Copyright © Navi Radjou
  • 9. Firms  are  being  forced  to  innovate  faster,   beUer,  cheaper   •  Demographic shifts •  Rapid technology changes •  New regulations •  Global competition •  Dwindling purchasing power (West) 9  Copyright © Navi Radjou
  • 10. Firms  need  a  new  innova,on  model   10  Copyright © Navi Radjou
  • 11. 11  Copyright © Navi Radjou Scarcity  is  mother  of  inven,on  
  • 12. Source: gcstz.com/products African ingenuity Source: www.quotednews.com Filipino ingenuity 12  Copyright © Navi Radjou Brazilian ingenuity Source:http://expatbrazil.wordpress.com/page/9/ Frugal  ingenuity  
  • 13. Ratan  Tata,  Chairman,  Tata  Group   13  Copyright © Navi Radjou Frugal  ingenuity  
  • 14. Frugal products & business models from emerging markets SECRET FORMULA? JUGAAD   14  Copyright © Navi Radjou x  
  • 15. JUGAAD   The gutsy ability to improvise an effective solution with limited resources… …using ingenuity & resilience Also known as: Jeitinho or Gambiarra in Brazil Zizhu Chuangxin in China Système D in France Do It Yourself (DIY) in USA 15  Copyright © Navi Radjou
  • 16. Frugal  innova,on  pioneer:  Unilever   Paul  Polman,  CEO,  Unilever   “I  want  to  double   Unilever’s  revenues   by  2020  while   cudng  our   environmental   impact  by  50%”     Source:  upload.wikimedia.org     16  Copyright © Navi Radjou
  • 17. 17  Copyright © Navi Radjou Source:  Siemens   Frugal  innova,on  pioneer:  Siemens  
  • 18. Frugal  innova,on  pioneer:  Siemens   18  Copyright © Navi Radjou  Simple   Maintenance-­‐friendly    Affordable    Reliable    Timely-­‐to-­‐market  
  • 19. 19  Copyright © Navi Radjou Frugal  innova,on  best  prac,ce  #1:     Leverage  exis,ng  resources  and  assets  
  • 20. Frugal  innova,on  best  prac,ce  #2:     Keep  it  simple   20  Copyright © Navi Radjou Christophe  de  Maistre   CEO,  Siemens  France   «  The  complexity  of  our   products  and  processes  is   hampering  our  commercial   success  both  in  emerging   markets  as  well  as  in   developed  economies  »  
  • 21. FRUGAL PRODUCTS Frugal   Mindset   21  Copyright © Navi Radjou Frugal  innova,on  best  prac,ce  #3:     Adopt  frugal  mindset  
  • 22. Carlos  Ghosn     CEO,  Renault-­‐Nissan   “(These  partnerships)  allowed  us  to  learn     a  lot  more  on…  FRUGAL  ENGINEERING”   22  Copyright © Navi Radjou Adop,ng  the  frugal  innova,on  mindset:     Renault-­‐Nissan  
  • 23. Do  More  with  Less:  Renault-­‐Nissan   23  Copyright © Navi Radjou
  • 24. Carlos  Ghosn     CEO,  Renault-­‐Nissan   “In  the  West,  when  we  face   huge  problems  and  we  lack   resources,  we  tend  to  give   up  (too)  easily…     Jugaad  is  about     never  giving  up!”   24  Copyright © Navi Radjou Adop,ng  the  frugal  innova,on  mindset:     Renault-­‐Nissan  
  • 25. Gérard  Detourbet     Renault’s  head  of     entry-­‐level  vehicles   www.youtube.com/watch?v=iEIk3RpV6RA   25  Copyright © Navi Radjou Adop,ng  the  frugal  innova,on  mindset:     Renault-­‐Nissan  
  • 26. 26  Copyright © Navi Radjou MIT-­‐TATA  Center  for   Frugal  Engineering   hUp://educa,oninbrazil.mit.edu   Western  universi,es  are  now  teaching   frugal  innova,on  
  • 27. 27  Copyright © Navi Radjou Western  governments  are  now     adop,ng  frugal  innova,on  
  • 28. 28  Copyright © Navi Radjou “Jugaad  Innova+on…is  the  most  comprehensive  book  yet  to   appear  on  the  subject  [of  frugal  innova,on]”—The  Economist   To  learn  more…  
  • 29. 29  Copyright © Navi Radjou Thank  you   Navi  Radjou   navi@naviradjou.com         jugaadinnova,on.com   TwiUer  @JugaadAtWork   Facebook.com/jugaadinnova,on