Genuine strategy execution diagnostic tools including SE Readiness Assessment and Human Capital Readiness Assessment from African Performance Specialists. 7-month business coaching programme on SE capabilities development.
Strategy Execution Diagnostics and Capability Development
1. Strategy execution diagnostics and acceleration by African Performance Specialists Web site: www.africanwizard.co.za Copyright African Performance Specialists 2010
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3. Leadership Policy and Strategy People and Structure Markets and Customers Processes Documents and Information Suppliers and Partners “ Bottom Line” We look for the cause as the outcome is already known! Copyright African Performance Specialists 2010
5. Assessment Report Feedback Session with the executive team Change planning - Strategy Workshop SWOT and CHANGE PLAN with individual responsibilities Detail action plans development Senior management coaching on Milestones, KPI-s, Risk and Reporting Programme Outline Orientation interview S E R A (Strategy Execution Readiness Assessment) Identifies gaps in your strategy execution capabilities and required change effort to bridge them – effectively provides growth and profit increase opportunity info! H C R A (Human Capital Readiness Assessment) Identifies ‘executability’ of strategy among staff and their readiness to change Implementation and results growth Senior management coaching on change and project management phase I phase II phase III phase IV
7. Copyright African Performance Specialists 2010 EXECUTIVE SUMMARY What is SERA ? Comprehensive and focused business diagnostic tool that can identify and quantify gaps within those organisational capabilities that are essential for a successful strategy execution. It is not a strategy formulation tool however it will successfully identify weaknesses both in your strategy and in its translation into operational practice. Added advantage ? Change planning tool with specific, quantifiable targets and estimated change effort to bridge each gap. Original structure ? 11 sets of questions evaluating 10 essential strategy execution capabilities and providing a set of breakthrough performance needs. Methodology ? SERA is a web based, easy to attend 100-question survey which can be tailored as necessary to an individual business’s situation or even non-profit organisation . Senior and middle managers rate each statement on a scale 1 to 10 (1 – doesn’t reflect the state in our organisation; 10 - fully reflects the state in our organisation). Establishing capability gap ? Both the current state in the organisation and the required state need to be rated. When ratings are compared, the gap is established and quantified. Benefits ? SERA will help you gauge - and ultimately boost - your organisation’s intangible value by helping a management team to cover the ground they need to cover i.e. pulling together a comprehensive set of data and enabling them to understand the gap between the organisation’s current performance and its full potential. Designed in South Africa !
9. Copyright African Performance Specialists 2010 ESSENTIAL STRATEGY EXECUTION CAPABILITIES 1. Strategy must be executable i.e. measurable and transferrable into operational terms. 2. Executive leadership must use a formal management process to manage their portfolio. 3. People in the organisation must subscribe to a collaborative performance culture which is customer focused. 4. Key human capabilities including talent, speed, shared mind-set, accountability, learning and innovation must be at the level where they act as enablers to the execution of strategy and not as road-blocks. 5. Information management must provide necessary support at all levels of the organisation for timely and informed decision making. 6. Corporate risk management must follow the effective process for the ongoing identification, assessment and management of strategic business risks related to industry, technology, brand, competitors, customers, projects and economic stagnation. 7. The revenue generator toolset must be based on current global best practice. 8. Corporate Social Responsibility (CSR) must become part of the corporate performance scorecard to be effective. 9. 360-degree business scorecard using 4 different perspectives - Financial, Process, Customer and Learning/growth – must show balanced results. 10. Investment returns are always under the shareholders’ and market scrutiny. 11. Performance breakthrough needs have to be identified.
11. Copyright African Performance Specialists 2010 STRATEGY EXECUTION CAPABILITY DEVELOPMENT Required Capability Gap (RCG) – the gap between the current and the required performance. Best Practice Gap (BPG) – the gap between the required performance and that of an entry level of the industry’s best practice (#8 on the 1-10 rating scale); in case when the required performance is below the best practice area this gap will be positive and when the organisation requires to penetrate the best practice area with its performance (scores 8-10) this BPG will show a negative value i.e. how deep this penetration needs to be. Breakthrough Gap (BG) - the gap between the required performance and the one which outperforms the very best player in the industry and scores above #10 on a rating scale 1-10 i.e. #11; BG = BPG + 3 Change Effort (CE) – the measure of change to bridge the RCG what will be directly proportional to required time and resources dedicated to change project. CE = RCG * (1 + 1 / BG 2 ), Any change which comes closer to the Best Practice area or enters it will require exponentially more resources, time and skills than the change which stays outside this area.