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FROM THE VAULT:
THE BEST OF THE BEST
AUGUST 11, 2014
Presented by Sarah Beeskow Blay
CREATIVE COMMUNICATION COMPENSATION
3C’s
CRETIVE
SALES BY CREATIVE TYPE
CREATIVE
CRETIVE
CRETIVE
CREATIVE
CRETIVE
#1 Goal = Conversion
CREATIVE
CRETIVE
CREATIVE
CRETIVE
CREATIVE
OFFERING DEALS MAKES YOU STAND OUT!
61%OF ACTIVE MERCHANTS
have had a deal
in their lifetime
13%OF ACTIVE MERCHANTS
have uploaded a deal in
the past 30 days
CRETIVE
94%
of people follow brands on Twitter to receive
deals and offers (Compete)
83%
have made an unplanned purchase based
on a promotion/coupon (Market Track)
83%
of all digital coupon users will be using
mobile coupons by 2015 (eMarketer)
Mobile coupons have a
10%
redemption rate, compared to 1% or less
for traditional coupons (Juniper)
CRETIVE
Free Shipping is KING
of Shoppers are more likely to shop where free
shipping is available. (Deloitte.com)
CREATIVE
69%
CRETIVE
$ off - Order is
CREATIVE
>$100% off - Order is
<$100
CRETIVE
*2014 AffStat Report
COMMUNICATION
CRETIVE
COMMUNICATION
MERCHANTS WHO SEND NEWSLETTERS
NO
50%
YES
50%
CRETIVE
Average newsletter frequency = ONCE A MONTH
COMMUNICATION
First Impressions: SUBJECT LINES
• AVOID – Help, Percentage Off, Reminder
• Specify What Is of Interest (don’t repeat yourself)
• < 50 characters
• Promotional Email? = Avoid ALL CAPS & !!!!!!!
COMMUNICATION
*MailChimp
COMMUNICATION
DIRECT CALL TO ACTION
USEABLE CONTENT
INDIVIDUAL CODE INCLUDED
CRETIVE
COMMUNICATION
STRAIGHTFORWARD
AFFILIATE INCENTIVE
ACTIONABLE
CRETIVE
COMMUNICATION
CRETIVE
7billion +
By the end of 2014, the number of mobile
connected devices is expected to exceed #
of people on earth.
65%
of emails were opened on smart phone or
tablet in Q4 2013
(U.S. Consumers Device Preference Report)
80%
of smartphone users say it is extremely
important to be able to read email on
mobile.
(Constant Contact & Chadwick Martin Bailey 2013 Study)
75%
of smartphone users are highly likely to
delete an email if they can not read it on a
smartphone.
(Constant Contact & Chadwick Martin Bailey 2013 Study)
COMMUNICATION
*Website Magazine
5 TIPS: Mobile Friendliness
1. Mobile Call To Action =
2. Subject Lines: Mobile displays first 5 – 6 words
3. Copy should be shorter & large enough to read
22 px for Header
14 px for Non-Header
4. Mobile-friendly landing pages
5. Test! Make sure message displays correctly before sending.
COMMUNICATION
MAKE IT PERSONAL
SHORT AND TO THE POINT
JOIN INCENTIVE
CRETIVE
*2013 AffStat Report
COMMUNICATION
COMPENSATION
CRETIVE
COMPENSATION
COMMISSION SEASONALITY
CRETIVEAVG. COMMISSION
AVG. $
COMMISS/TRANS AVG. GROSS SALE CATEGORY
17% $ 15.79 $ 93.44 Business
15% $ 9.88 $ 66.51 Health
15% $ 6.87 $ 45.55 Family
14% $ 6.84 $ 50.30 Education
13% $ 2.21 $ 16.67 Arts
13% $ 5.14 $ 38.24 Media
11% $ 8.34 $ 76.85 Finance
10% $ 4.44 $ 46.39 Accessories
9% $ 5.08 $ 56.86 Clothing
7% $ 6.78 $ 97.51 Sports and Fitness
6% $ 8.52 $ 136.33 Home and Family
6% $ 2.54 $ 41.30 Computers
COMPENSATION
CRETIVE
CRETIVE
COUPON CODE USED
COMPENSATION
Case Study One
CRETIVE
COMPENSATION
Case Study One
Coupon Codes Used
CRETIVE
COMPENSATION
Case Study One
Special Commission Created
Code Promoted to Affiliates
CRETIVE
COMPENSATION
Case Study One
69% of Affiliates Used
CRETIVE
COMPENSATION
Case Study One
Triple WIN!
MERCHANT:
Decreased spend
by 31%
CONSUMER:
Lucrative
Discount
AFFILIATE:
Commission Bonus on
49% of Transactions
CRETIVE
COMPENSATION
Know Your Pubs
CRETIVE
10 Affiliates AVO > Program AVO
Top Affiliate AVO = 83% higher than program AVO
COMPENSATION
Case Study Two
CRETIVE
COMPENSATION
Case Study Two
SALES GENERATING AFFILIATES
CRETIVE
COMPENSATION
Case Study Two
TOP HEAVY=TIME TO DIVERSIFY!
CRETIVE
Incentivize based on what you need to grow
COMPENSATION
Case Study Two
CRETIVE
Top Earner Focused
$x or x% for top Earner
COMPENSATION
Common Incentive:
Ineffective for Activation
CRETIVE
COMPENSATION
Personal Activity Goals
• Increase conversion by .5% earn +2%
• Increase orders by 10% m/m, earn $100
• Generate your first sale, receive $20
• Join program – earn 2x commission for 3 months
CRETIVE
COMPENSATION
Placement Oriented
• Generate 15 sales via seasonal banner, earn 2x commission
• Sell 7 Globes, receive $200 gift card
• $100 bonus for blog post featuring September best sellers
• Earn +5% on every sale using Code: FREESHIP
CREATIVE COMMUNICATION COMPENSATION
3C’s
4th C
COMPETITIVE
C – you later!
For More Information:
Sarah@ShareASale.com
WWW.SHAREASALE.COM

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From the Vault: The Best of the Best

Editor's Notes

  1. We’ll cover the 3 C’s. Creative Communication Compensation
  2. Looking at over 5,000 transactions, about 10% utilized the deals creative specifically. Over 60% utilizing banners and text links. Banners and text links are most popular. Other includes product links, video, widgets, etc. Take Away = be sure to have a good selection of text links that can be used to embed into blog posts and a good selection of banners that could fit into the various web designs of the affiliates Banners & Text Links 60% Deal 10% Other 30% **Affiliates love text links that land on product pages – custom deep linking
  3. On average, merchants on ShareASale have 76 banners uploaded to their account. What’s my point? Offer a variety of creative options for affiliates - one size does not fit all when it comes to marketing preferences.
  4. 300 x 250 medium triangle 160x600 skyscraper 728x90 leaderboard Look at top affiliates or prospect affiliate and make sure to have the size used on their site Be open to custom requests (when able)
  5. #1 goal = convert!
  6. - Have options Include an actual call to action Link directly to specific pages for product categories, sales, offers, or individual products
  7. Looking at merchants who have logged in the past 30 days AND have an average sale above $0 in the past 30 days 2451 merchants have logged in since 6/22 315 have uploaded a deal in the past 30 days = 13% 1487 have had a deal in their lifetime = 61%
  8. http://blog.accessdevelopment.com/index.php/2013/10/ultimate-collection-coupon-statistics/ http://www.convinceandconvert.com/digital-marketing/how-to-develop-a-successful-digital-coupon-campaign/ http://blog.bigcommerce.com/to-coupon-or-not-to-coupon-for-your-online-store/#.U82itLH4b2B 94% of people follow brands on Twitter to receive deals and offers (Compete) 96% of millennials use coupons (Valassis) 55% of US internet users 18 and older will redeem digital coupons or codes in 2014 (eMarketer) 83% have made an unplanned purchase based on a promotion/coupon (Market Track) 70% want coupons emailed to them for products they normally buy (Inmar) 83% of all digital coupon users will be using mobile coupons by 2015 (eMarketer) Mobile coupons have a 10% redemption rate, compared to  1% or less for traditional coupons (Juniper)
  9. Alt. Free Shipping Deals: Free Shipping Upgrades Free Shipping over $
  10. Other crowd pleasers $ off % off % off sitewide
  11. Affiliates report that email is #1 preferred method of communication
  12. http://kb.mailchimp.com/article/best-practices-in-writing-email-subject-lines http://www.wordstream.com/blog/ws/2014/03/31/email-subject-lines#.
  13. http://kb.mailchimp.com/article/best-practices-in-writing-email-subject-lines http://www.wordstream.com/blog/ws/2014/03/31/email-subject-lines#.
  14. Newsletter Design: Clean Call to Action Relevant Concise
  15. Newsletter Design: Clean Call to Action Relevant Concise
  16. Newsletter Design: Clean Call to Action Relevant Concise
  17. Newsletter Design: Clean Call to Action Relevant Concise
  18. Design Matters! Due to our blog design change and the more prevalent addition of the newsletter box, we increased weekly subscriptions 300-500%
  19. Highlight some best practices for Featured Placement messages that work (and/or Bio) Clear / Not wordy Incentive to join
  20. Highlight some best practices for Featured Placement messages that work (and/or Bio) Clear / Not wordy Incentive to join
  21. Highlight some best practices for Featured Placement messages that work (and/or Bio) Clear / Not wordy Incentive to join
  22. Highlight some best practices for Featured Placement messages that work (and/or Bio) Clear / Not wordy Incentive to join
  23. Commission is #1 Factor for affiliates when researching a new program
  24. Commission rates generally stay the same in every quarter.   Transaction volume does not with Q4 being equal to about Q1 and Q2 combined.
  25. For some top categories…The first column is the percentage average on commission, the second is the average dollar amount of commission per transactions, the 3rd is the average gross sales amount, and the 4th is the category. Note B2B looks pretty good.
  26. 51 Quintillion, 90 quadrillion, 942 trillion, 171 billion, 709 million, 440 thousand.