Case studies are a great way to test knowledge gained in trainings. This event risk management case study in written in two parts and addresses a number of potential risks. Developed by Allison B. Peters in 2011.
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Case study risk management
1. Risk Management Case Study
Please take a few minutes to read the following case study. Once all members of your group
have finished reading the material, please spend 5-10 minutes discussing the material, answer
the questions, and use the attached risk management checklist, inclement weather guide, and
communications planning tool to address the issue presented. You will be asked to present your
findings to the group.
Wake Up the Stadium
You are an Assistant Director for Student Activities at the University of the Gulf Coast. One of
your job responsibilities is advising the universityโs programming board. In the past much of
your programming for Welcome Week has been small-scale, but this year Student Government
Association granted the programming board a one-time allocation to do a large event in
conjunction with the Athletic Department. You have been granted access to the universityโs
football stadium for an overnight event during Welcome Week. The beginning of the school
year is notorious for a bit of rain every afternoon, though major buckets of rain are only
common if a tropical storm is near. Very enthusiastic, your students being planning many
activities they know will be successful during Welcome Week: a couple inflatable games on the
grassy area near the home end zone (your stadium field is level with the ground outside and is
not a full bowl), pickup games on the field, free food every hour from different vendor, and a
tailgate atmosphere. The event is not ticketed and outdoors with no viable rain backup
location for many of the activities. Community members have also been invited to attend for
free and bring their families.
Follow-Up Questions
What kinds of risks do you see presented in connection with this event?
Physical? Emotional? Reputational? Financial?
Take a few minutes to run through the Risk Management Checklist and think through risks
associated with this event if you were planning it from the beginning.
Who are the major players on campus that you should consult about making arrangements in
advance of the event?
2. Use the Inclement Weather Planning Guide and communications planning ideas to integrate
into your plan for addressing risk the day of the event?
How would you prepare your programming board to volunteer during this event?
Day of the Event
The event kicks off at 8pm with a performance by the universityโs marching band showing off a
preview of their new show for the first game. The event starts as usual with vendors setup
around the stadium providing many events. As the sun begins to set you notice some dark
clouds on the horizon to the southwest. It looks far away and you donโt see any lightening.
Suddenly a strong wind starts to build and it gets gusty as the storm front gets closer.
Suddenly a large gust of wind causes the stakes holding the inflatable down to become loose
and a giant football player shaped obstacle course begins to topple over sideways. It has
caused a couple bloody lips, contusions, and one individual has hit her head. Additionally,
several people have brought minors to the event and the crowd is much larger, and active, that
you anticipated.
Follow-Up Questions
What would you do if you saw the potential for bad weather the day of the event? What would
you do if weather conditions suddenly changed?
What kinds of communications measures would you put into play in this situation?
What would you plan to do if crowds are larger than expected? How would you go about
addressing crowd control?
What would you do at the event to make note of the incident? What would you communicate
or follow-up on the next day?