1. A Practical Whitepaper Business Intelligence Competency Center…the business of Business Intelligence Datavibes Inc. 2121 Noblestown Rd. , #106 Pittsburgh, PA -15205

2. BI Competency Center - Why Should You Care? Characteristics of a business intelligence roll-out: Fundamentally different kind of IT project Technology enabledbut business led deliverable Alignment with business thought and outcomes philosophy Deceptively easy to an untrained eye Tactical delivery and communication of strategic goals One could win the battles and lose the war, tactical successes could mask strategic missteps Highly visible in impact The final outcome requires ongoing commitment from several, occasionally competing, business units Make measures an integral part of executive vocabulary Copyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

4. Desirable Business Intelligence What does success look like? Many “…Now I Know” moments Consistent view of the business status New ways of thinking about the business True information empowerment of business Reduced delays from information request to availability For Business Intelligence delivery teams Less effort to develop and maintain the applications Lower long term costs Strategic delivery of BI applications Strategic self serve Reduced maverick development expense Copyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

5. What are the leaders seeing? “…users report an increase in BI adoption (74%), increased business user satisfaction (48%), new ways of applying BI (36%)” .. a bettermanagement.com survey “..Through 2008, overcoming complex organizational dynamics and having strategic skills to use BI more broadly will become the most significant challenge to the success of BI initiatives and implementations (0.9 probability)” …Gartner, “Organizing for BI” “… by 2009 more that 60 % of Global 2000 companies and government agencies with strategic BI initiatives will have formed BI competency centers (0.7 probability) …Gartner, “Business Intelligence Competency Centers….” Copyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

7. Prioritization

8. Ownership

10. Delivery and governance

11. Data ownership

13. Prioritization

14. Ownership

15. Defining successCopyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

17. Making BI effective, efficient and value-focused

18. Realization of Critical Governance & Management Goals

19. Strategy Alignment, Value, Risk, Resources, Investments, Flexibility, EA Alignment, Business Cases.Program Management Approach Portfolio Management Align. Execute. Measure. 30-Sep-09 Copyright © 2009, Datavibes, Inc. All Rights Reserved

20. Role of a BI Competency Center 30-Sep-09 Copyright © 2009, Datavibes, Inc. All Rights Reserved

21. Impact BI Competency Center Before After Strategic Strategic Reactive Reactive Maintenance Maintenance Program Management Approach 30-Sep-09 Copyright © 2009, Datavibes, Inc. All Rights Reserved

22. BI Competency Centers – Readiness What is needed Executive sponsorship Consistent view of the business value of BI Dedicated BI Competency roles and development plans Short and long range advancement plans A BI actualization roadmap Copyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

23. BICC – Phased Implementation Copyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

24. BICC – Evolutionary Model Copyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

25. BICC – Deliverables © Courtesy Hitachi Consulting Copyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

26. BICC – Success Dimensions Copyright © 2009, Datavibes, Inc. All Rights Reserved 30-Sep-09

27. Address early 30-Sep-09 Copyright © 2009, Datavibes, Inc. All Rights Reserved