The Solution Room
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Aaron Wolowiec, MSA, CAE, CMP, CTA delivered this presentation during the 2013 Michigan Meetings Expo on Tuesday, June 18, at the Suburban Collection Showplace in Novi.
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The Solution Room
- 1. The Solution Room: Burning Issues Resolved Michigan Meetings Expo Tuesday, June 18, 2013
- 3. Overview What is it? • Innovative framework for sharing • Personal consulting session • Issue or topic of importance to you What do I need to do? • Locate the worksheets: – Consultation Report Sheet – Personal Notes Sheet • Follow along as we review the instructions • Write your name at the top of each worksheet • Be cognizant of the time
- 4. Workplace Challenge • Working by yourself, reflect on yesterday’s: – Presentations – Discussions • Identify a single workplace/meeting management challenge about which you would like guidance or advice from others. • Write this challenge on the Consultation Report Sheet in the box provided.
- 5. 09000 3 87654321520 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Workplace Challenge
- 6. 09000 2 87654321510 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Workplace Challenge
- 7. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Workplace Challenge
- 9. Clarify Your Challenge • Now, pass your Consultation Report Sheet to the person on your right. • Quickly explain to your neighbor what exactly you meant by what you wrote down. • Learn from the person on your left what was meant by what he or she wrote down.
- 10. 09000 3 87654321520 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Clarify Your Challenge
- 11. 09000 2 87654321510 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Clarify Your Challenge
- 12. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Clarify Your Challenge
- 14. Consultation Round 1 • RECORDER: Reads aloud the challenge to the table. • TABLEMATES: Provide feedback, suggestions and recommendations about this challenge. • RECORDER: Documents the conversation on the Consultation Report Sheet. • COUNSELED PARTICIPANT: Listens, converses and takes notes via the Personal Notes Sheet.
- 15. 09000 5 87654321540 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 1
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- 19. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 1
- 21. Consultation Round 2 • RECORDER: Reads aloud the challenge to the table. • TABLEMATES: Provide feedback, suggestions and recommendations about this challenge. • RECORDER: Documents the conversation on the Consultation Report Sheet. • COUNSELED PARTICIPANT: Listens, converses and takes notes via the Personal Notes Sheet.
- 22. 09000 5 87654321540 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 2
- 23. 09000 4 87654321530 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 2
- 24. 09000 3 87654321520 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 2
- 25. 09000 2 87654321510 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 2
- 26. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 2
- 28. 09000 5 87654321540 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 3
- 29. 09000 4 87654321530 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 3
- 30. 09000 3 87654321520 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 3
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- 34. 09000 5 87654321540 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 4
- 35. 09000 4 87654321530 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 4
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- 40. 09000 5 87654321540 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 5
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- 43. 09000 2 87654321510 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 5
- 44. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 5
- 46. 09000 5 87654321540 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 6
- 47. 09000 4 87654321530 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 6
- 48. 09000 3 87654321520 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 6
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- 50. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Consultation Round 6
- 52. Action Items • Each Consultation Report Sheet should be passed back to its owner. • Take the next few minutes to review the guidance/advice you received. • Identify one actionable item that best supports your challenge and can reasonably be explored within the next 30 days. • Write down your chosen action item at the bottom of the Consultation Report Sheet.
- 53. 09000 3 87654321520 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Action Items
- 54. 09000 2 87654321510 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Action Items
- 55. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Action Items
- 57. Accountability Partners • Choose an accountability partner. • Identify solutions to roadblocks or challenges that may arise within the next month. • Record the name/contact information for this individual on your Consultation Report Sheet. • At a minimum, check in with one another via phone or email twice. – 15 days from today and 30 days from today
- 58. 09000 3 87654321520 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Accountability Partners
- 59. 09000 2 87654321510 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Accountability Partners
- 60. 09000 1 87654321500 04 98765432103 9876543210987654321021 987654321098765432100Hours Minutes Seconds Accountability Partners
- 62. • Refine ideas – Action items – Resources – Completion dates • Implement ideas • Accountability – Partner/team • Evaluate/repeat Next Steps
- 63. Aaron D. Wolowiec MSA, CAE, CMP, CTA (616) 710-1891 aaron@eventgarde.com www.eventgarde.com
Editor's Notes
- Welcome/good morningIntroduction
- Take a moment to introduce yourself to everyone at your tableShare your most valuable takeaway from yesterday’s pre-conference sessions
- The Solution Room is an innovative framework for sharing that will provide you with a brief but powerful personal consulting session on an issue or a topic of your choosing.Please locate the worksheets labeled Consultation Report Sheet and Personal Notes Sheet at this time. Any other worksheets may be set aside.You’ll note that the instructions for this activity are located on the back of the Personal Notes Sheet. Feel free to follow along as we review them together.Write your name at the top of each worksheet.The Consultation Report Sheet will be used throughout this session and will be passed to a neighbor who will facilitate and record your consulting session. The Personal Notes Sheet is for personal use only. It may be used to take notes, jot down ideas, record a-ha moments, etc. throughout the session. It will not be shared with anyone.At this time, select a timekeeper at your table. This individual will be responsible for watching the clock and ensuring conversation moves according to the allocated timeframes. Displaying a running time clock on the PowerPoint presentation will help us ensure everyone remains on track.
- For three minutes, you will work quietly by yourself at your table.Using the Consultation Report Sheet, reflect on yesterday’s presentations and discussions.Identify a single workplace/meeting management challenge about which you would like guidance or advice from your tablemates.Write this challenge on the Consultation Report Sheet in the box labeled, “one challenge about which I would like guidance/advice.”[Advance this slide and allow the three minutes to count down.]
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- One participant is selected to start the consultation round.This individual (the recorder) reads aloud the challenge his or her neighbor wrote down on the Consultation Report Sheet (which he or she is now holding).Once the statement has been read aloud, the group is to provide feedback, suggestions and recommendations about this challenge for no more than five minutes (think: group consultation).During this time, the recorder who read the statement aloud should jot down as much information provided by the group as possible.This advice should be recorded on the Consultation Report Sheet in the section labeled “crowd sourced ideas that address this challenge.”Meanwhile, everyone else should engage actively in discussion.The person who wrote the statement is encouraged to listen, participate in discussion and take his or her own notes on the Personal Notes Sheet.[Advance this slide and allow the five minutes to count down.]
- [Once the five minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the five minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the five minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the five minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the five minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- This process continues until all challenge statements have been read and follow-on consultation has been completed.Throughout the consultation round, consider the advice shared by the group and select the one actionable item that best supports your challenge.This actionable item should be achievable within 30 days from today.[Advance this slide and allow the five minutes to count down.]
- [Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number three.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number three.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number three.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number three.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number three.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number four.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number four.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number four.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number four.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number four.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number five.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number five.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number five.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number five.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number five.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number six.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number six.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number six.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number six.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Please begin consultation round number six.[Once the five minutes have expired, advance this slide.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- When the consultation round has concluded, each Consultation Report Sheet should be passed back to its owner. Take the next few minutes to review the guidance/advice you received. Identify one actionable item that best supports your challenge and can reasonably be explored within the next 30 days. Write down your chosen action item at the bottom of the Consultation Report Sheet in the box labeled, “item to be explored within 30 days.”[Advance this slide and allow the three minutes to count down.]
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Take the new few minutes to choose an accountability partner from your table.This person should help you identify solutions to any roadblocks/challenges that may arise within the next 30 days.Record the name and contact information for this individual on your Consultation Report Sheet. At a minimum, accountability partners should check in with one another via phone or email twice: 15 days from today and 30 days from today.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- [Once the three minutes have expired, advance the slide and begin reading the next set of instructions.]Facilitator note:During this countdown, roam the room, check in with each group and answer questions as they arise.
- Following this session, participants should make a concerted effort to complete their action item within 30 days, as well as consider additional action items that will further support their desired change.You should use the steps outlined on this slide to help you:Refine ideasAction itemsResourcesCompletion datesImplement ideasAccountabilityPartner/teamEvaluate/repeat
- In the meantime:Let me know if you have any questions or feedback about this session.[Time permitting, seek insights from the group.]Complete the conference evaluation.Thank you for participating in this session, I hope you found it valuable.