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  • 1. Company PresentationOctober 2012
  • 2. 2GROUPE ONEPOINT company profileIn summaryGROUPE ONEPOINT : Is an international company providing : management consulting and I.T. professionalservices business process optimization and technology is a multi-specialist service provider offers to its clients a partnership approach based onclient intimacy, flexibility and excellence Consulting and fixed price services Service Centers for Paris and regionalofficesFrance (2002)Canada (2003)China (2005) Local consulting and professional services Intra-group resource mobility and servicecenter Supporting our client activities inAsiaTunisia (2007) Professional services and localprojects Service CenterOTC Conseil (2012) Business Consulting Operational Risk ManagementFrance (2008) Acquisition of ODIMA/OCEI Service Center/fixed price projects
  • 3. 3GROUPE ONEPOINT business information2002 2004 2006 2008 2010Fcast 201222422002 2004 2006 2008 2010Fcast 201226047555 650PresentationGovernment Telecom / MediaIndustry / DistributionBanking / FinancialServices
  • 4. 4GROUPE ONEPOINT is renowned for its cutting edgetechnological expertise and its savoir-faire with abroad range of technologies (Microsoft or OpenSource).GROUPE ONEPOINT helps its clientsthrough the management of fixedprice critical projects andprograms to deliver businesssolutions and to provide acompetitive advantage to clients.GROUPE ONEPOINT helps its clientsthrough its business andmanagement professional servicesby drawing on its long experience onstrategic projects in different businessareas.GROUPE ONEPOINT works closely with its clientsin business and I.T. transformation activityadding value at the right price in all situations.GROUPE ONEPOINT partners with its clients providing the highest qualityservices. GROUPE ONEPOINT has an internal quality policy guaranteed by itsemployee certification program and its ISO9001 company quality policy.GROUPE ONEPOINT company profileAdded Value Service PartnerTechnical ExpertiseFixed Price ProjectsBusiness and FunctionalExpertiseService CenterQualityConsultingGROUPE ONEPOINT works closely with its clients on thestrategic planning of their major transformation projectsand their business service improvement programs.
  • 5. 5An expert service in France and around theworldOur offices worldwideA national and international presence, a productioncapacity customized to our clients needs in the Frenchregions, near-shore and offshore.
  • 6. 6GROUPE ONEPOINT company profileExecutive CommitteeBusiness DevelopmentLegal and FinancialManagement andBusinessAdministrationInformation SystemsManagementChief Executive OfficerDavid LAYANITELEMARKETINGSERVICE CENTERSERVICE CENTERBusiness UnitManagementBUBanking,Finance,InsuranceRECRUTMENTSERVICE CENTERONEPOINTUNIVERSITYHuman Resourcesand GeneralSecretaryIndustrialManagementBU BordeauxBU TelecomBUIndustry, Retail, GovernmentBU NantesBU Canada• Matrix Organization• Sectorial Business Unit• Shared Service Center• DedicatedServicesB.U. INTERNAL ORGANIZATIONAL STRUCTURESALESManagerTechnical SalesHUMAN RESOURCESHuman ResourceManagerRecruitmentSpecialistPRODUCTIONProject Manager/CoordinatorDeliveryManagementFINANCEManagementAccountingAdministrativeAssistantOrganisationBU OTC
  • 7. 7GROUPE ONEPOINT company profileSpecialistserviceprovidersRevenues <30 M€Consulting &technologycompaniesRevenues >500 M€ClientIntimacyExpertiseServicecommitmentInternationalservicesOrganization& ProcessesIndustrializationCustomized ServicesCapacityBusiness AcumenMarket PositioningGROUPE ONEPOINT brings the advantages ofboth: Niche and specialist service providers Large professional service companies
  • 8. 8“GROUPE ONEPOINT Is an international company providing management consulting and I.T.professional services, technology optimization and outsourcing. GROUPE ONEPOINT helps its clientsto optimize performance through the efficient and innovative use of processes and technologies.”Our ServicesYour company performanceOptimize Optimize and Improve I.T. Services In order to liberateinternal client resources to enable innovation and to build acompetitive advantageOutsourcingTests and ApplicationsInfrastructure Outperform your competitors through process andtechnology effectiveness and excellence.“It is not the strongest species that survive, nor the mostintelligent, but the ones most responsive to change.” Technological Innovation is one of the key enablers ofthe Agile enterprise, enabling market adaptation and rapidconstruction of new client services Improve the efficiency and effectiveness of your businessthrough the industrialization of your I.T. infrastructure With a specialist partner manage the business supportactivities with clear performance indicators on cost, service,quality and reactivityConsultingTechnology
  • 9. 9Consultingto survive and flourishAdaptI.T. GovernanceI.T. TransformationProject ManagementI.T. StrategyFonctional Expertise“It is not the strongest species that survive, nor the most intelligent,but the ones most responsive to change.”Charles Darwin Value Delivery, Performance Measures• Budget and Control• I.T. Governance, COBIT I.T. Blueprint, Innovation• Opportunity analysis, I.T. Innovation• Cobit, Val IT, Six Sigma Industrialization, outsourcing – offshore,• Continuous Improvement, Methodology• Organizational audits, Change management Project Portfolio Management• PMO• CMMi, PMBoK, Prince2 Energy/Utilities Automotive Defense/Aeronautic/Security Transport/Logistics/ConstructionManagement Consulting Business Performance• Risk, Compliance• Organization, Business process re-engineering
  • 10. 10Market, credit andoperational riskmanagement. Assets andliabilities managementForeign Account TaxCompliance Act, Dodd-Frank, EMIR, Bâle II/III &liquidity risk, Solvability II,LSFBusiness blueprint, strategicmarketing, mergers andacquisitions, cost reductionMarket datarepositories, products, clients and third party referencedata repositories.Validation of internalquantitative models.Organizational change management, organizational structuredefinition, role definitions, work procedure documentation, BPR –Business Process ReengineeringFront, Middle, back OfficeInternal control, ManagementAccounting, …OTC GROUPE ONEPOINTManagement ConsultingStrategic and BusinessConsultingRisk and QuantitativeAnalysisProcessesRiskInformationRegulationChange managementyour business performanceOptimise“GROUPE ONEPOINT helps clients optimize their performancethrough innovative processes , organization and technologies.”
  • 11. 11Technologythe Agile enterpriseConstruct Simplicity and Rapidity• Audits of architecture and applications• Application framework development• Training• Migrations, maintenance and support Scalability and Standards• Strategy and Roadmaps• Architecture and Performance• Portals and SOA• Migrations, maintenance et support Independence of Business Services and Applications• Architecture and Vision• Support of business processes• Enterprise Service Bus• Data and business objects.NET TechnologiesOpen SourceSOA/IntegrationJava/J2E TechnologiesTechnological Innovation and system integration are key enablers of the Agile enterpriseenabling market adaptation and rapid construction of new client services. Openness and Value for Money• Java based Open Source– Client, Mobile, JVM, Server• Data oriented Open Source– Database, Analytics, RTQuery/Streaming
  • 12. 12Deep technical expertiseGROUPE ONEPOINT is a Microsoft Gold Partner and also provides expertise in the full range of Javatechnologies and package systems, with in particular :Technology• A large variety of experience and expertise in proprietary and Open Source technologies• Tens of web technology architects (Java, J2ee, PHP, Mysql, Oracle, BO)• Close partnership relationships with software editors and hardware providers• 200 web technology designers and developers
  • 13. 13Microsoft partnership and certification• 2 MVP (Most Valuable Professional) – technical expertsrecognized by Microsoft• A strong capacity to manage workload variation• A Microsoft Gold partnership covering collaborative andportal domains• SharePoint technology certified experts
  • 14. 14Service Center Management Structure and organize theservice• Service catalog implantation• SLA and key performanceindicators• Front Office construction andSPOC“Optimize and improve business services in order to liberate internal resources for innovation andbuild competitive advantage.”Industrialisation Productivity improvement• Workload variation management• Nantes, Bordeaux Cost Reduction• Access to expert resources• Agility, virtualization, expertise• Canada, Tunisia Effectiveness & Lean• Organizational industrialization• Knowledge management• Reutilization, Automation• Continuous improvementto create competitive advantageIndustrializeProjects &Programs Fixed Price Projects• Project management• Program governance• End to end management ofservice implementationOn site ServicesCenterOffshore ServiceCenterRegional ServiceCenter Service evaluation andInitialization• Knowledge transfer• Operational managementTransition
  • 15. 15Resources and ExpertiseKNOWLEDGEMANAGEMENTGROUPE ONE POINTResource PoolTeamGROUPE ONEPOINT Service Centerspecialist teams Methodological Expertise Knowledge management Quality control Technical ExpertiseWorkload variation management
  • 16. 16NantesBordeauxExperienced Fixed Price Services Management 20 years experience providing fixed price services Significant success stories and references Client relationships based on transparency and flexibility Industrialized services based on best practices Proven knowledge transfer management Continuous improvement of services (CMMI, AGILE)Local capacity More than 150 experts GROUPE ONEPOINT Shared Service Center Polyvalent technology expertsService CentersOutsourcing
  • 17. 17Our Service Center approachGroupeonePointService LevelAgreementQualityPlanCLIENTGROUPEONEPOINTManagement ReportsMonitoring, analysis and follow-up of the key performanceindicators of the serviceReporting of risks and alerts to appropriate client managersQualityManagement of service continuityEnsuring respect of internal client methods and proceduresGuaranteeing compliance with the QAP (QualityAssurance Plan) and Service Transfer PlanCoordinationTask AllocationResources Management (skills and staffing)Monitoring work progress and planGovernance and Management of a Service Centre
  • 18. 18Third Party Application Maintenance andTesting Managed ServicesThird party Application Maintenance Service Offerings covering on site, near-shore and offshore applicationmaintenance New production models based on a fixedprice approach Improved resource allocation Industrialization through best practices. Clear visibility and management of costs Flexibility et innovation in business support The best quality while optimizing « Time tomarket »Testing Managed Services A test methodology covering all stages of aproject in order to optimize overall quality A proven skill transfer methodology Verification, Validation and Testing bestpractices Continuous improvement savoir-faire. The most responsive business support whileoptimizing risk management Client satisfaction while ensuring productionsecurity“With a specialist partner, coordinate your business support activities using clearindicators on cost, service, quality and reactivity.”Client Added Valueon your key business activitiesFocus
  • 19. 19Managed Services, Audit, Support, ConsultingTesting Manage Services
  • 20. 20Infrastructure Database management System management Web application operations management Desktop management Incident management Problem management Release management Configuration management Datacenter consolidation Private and hybrid cloud solutions Automated provisioning Desktop virtualization Application virtualizationand improve serviceReduce costsRemote system managementVirtualization ServicesService Management
  • 21. 21Best pratices and methodsISO 9001GROUPE ONEPOINT is currently preparing its ISO 9001:2008 certification for its design and developmentactivities in projects, maintenance and technical professional services.ITILGroupe onePoint uses ITIL as its reference methodology for all its support and maintenance activities of bothapplications and infrastructure. Tens of GROUPE ONEPOINT experts are certified on the different ITIL services.CMMIFor formal projects and projects requiring a traditionalapproach, we use CMMI as a reference.Agile/Scrum/XPFor small projects requiring rapid reactivity, our certified expertsuse an agile or iterative approach.COBIT/Val ITFor I.T. governance engagements GROUP ONEPOINT expertsand auditors use the COBIT framework.“Becoming a leader requires the implementation and adoption of best practices for day to dayactivities and to build a better future“excellenceEveryday
  • 22. 22We deliver products and serviceswhich correspond to our clientsexpectations, to our qualitystandards and respecting the bestindustry standards.the highest QualityDeliveringGroupe onePoint is committed to delivering the highest standards of quality and responsiveness in thesoftware products and services we provide for our customers.Services StandardsQuality Management is implemented in each projectwhich we take on from the design phase all the waythrough to deployment.Engagement de QualitéWe communicate and deploy our QualityPolicy to all our employeesCommunicationWe constantly search to improvethe quality of our services throughapprenticeship, knowledgesharing, performance assessmentor innovationAmélioration ContinueQuality policy
  • 23. 23This environmentally friendly initiative also involves the participation of employees and suppliers in the bestpractices applied on a daily basis : Paper management and printing optimization, The reduction of electricity consumption in the office, The control of air conditioning and heating, Water management, The reduction of travel and the putting in place of alternative solutions, Management and recycling of wasteGROUPE ONEPOINT IS CERTIFIED AFAQ 14001 LEVEL 1Sustainable developmentAs a responsible enterprise, GROUPE ONEPOINT is committed to controlling the environmental risks and impactsassociated with its activities.This environmental commitment is characterized by an Environmental Guide made available to all the employeesof the group.BUILDING AN ENVIRONMENTALLY-FRIENDLY ENTERPRISECertificationISO 14001On the 9th of march 2011, GROUPE ONEPOINT was certified AFAQ 14001 Level 1.This recognition is a testimony of the commitment of the group over a considerable period of timeto the respect and protection of the environment.
  • 24. 24GROUPE ONEPOINT AdvantagesCommitmentCapacityto manage workloadvariationControlof costsGroup SizeStrategy based on majoraccountsAll-inclusive governanceReactivity, FlexibilityAdaptabilityONEPOINT UniversityPartnershipsGrouprecruitment platformKnowledge ManagementIndustrializationContinuousimprovementNumerousreferencesIdeal company sizeReactivity and flexibilityResourcing policy basedon expert and experienceddomain resourcesContinuousimprovementCommitment