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Community-Led Design 

Maja Luna Jorgensen
Strategic Projects Manager
@GlasshouseCLD
The Glass-House Community Led Design

People and places
We want to make
great places a reality
for everyone.
We believe in...
What we do

We provide independent…
• Advice
• Training and staff upskilling
• Hands-on project-based support
• Research
•...
How we work:Collaborative Placemaking

Collaborative placemaking in different contexts:
• Participatory design projects in...
How we work

Brokering relationships and enabling dialogue
• Bringing together various parties in a placemaking process
• ...
Placemaking
•  Placemaking is both an
overarching idea and a
hands-on tool for improving a
place, neighborhood or city
•  ...
Why collaborative placemaking?
•  Design influences the way people feel
about their homes, communities and
neighbourhoods....
Why involve local people in the
design process?
•  Local people hold valuable expertise on their area, which can
improve d...
What would happen, if we replaced this...
...with this?
... or this?
... or this?
... or this?
What people say might surprise you..
Information or collaboration?
Spectrum of involvement

Community leadership
Partnership
Collaboration
Representation
Consu...
A successful participatory design process...

.. gives members of the community skills, confidence
and practical tools to:...
A successful participatory design process...

… give staff the opportunity to better understand the
communities they serve...
A successful participatory design process...

…improves awareness and understanding of
design and how it affects our quali...
A successful participatory design process...

… involves local people in a variety of ways,
responding to their needs and ...
A successful participatory design process...

…promotes respect and appreciation for what
everyone can contribute to a col...
A successful participatory design process...

…raises aspirations by showing people
a range of real life examples
A successful participatory design process...

…brings the community together to
identify and assess what is needed in the ...
A successful participatory design process...

... encourages local people to play an
ongoing role in the use and managemen...
How we work

We support participatory design projects
initiated and led by housing associations, local
authorities and dev...
Case Study: Granville New Homes 	

Brent Council
South Kilburn NDC
The challenge
Supporting resident participation in the ...
The Glass-House
Design Training
Granville New Homes
Design skills
Aim: Help the Resident Steering Group make an informed and objective
decision when selec...
Granville New Homes
Technical Training
Aim: Demystify the building process
Workshops to clarify
•  Procurement & role of c...
GH conducting review of submitted
schemes with the GNHRSG	


GNHRSG members manning the
public exhibition of designs	


Pr...
Granville New Homes

Study Tour of housing design in Amsterdam and Rotterdam
Aims: Inspire and inform Resident Steering Gr...
Case Study: Granville New Homes

Outcome:
The entire briefing, design, procurement and development process
benefited from ...
Case Study: Granville New Homes
Outcome
Brent Council’s investment in design and people is paying off:
•  Brent Council an...
Sharing learning with other projects
supported by The Glass-House
Kirdford Community Led Plan
"

•  Strong community group, just developed very successful Village Store"
•  Pressure for de...
How The Glass-House supported
•  Inception meeting"
•  Village walk-about"
•  What is urban design?"
•  Exploring the vill...
Mapping Kirdford Workshops
Where are they now?

•  Community identified more sites for potential development than in previous
local documents"
•  Work...
Case study

St Paul’s Park, Bristol
Case study

Alley gating, Manchester
Case study

Myatts Field, Lambeth
Case study

St Neot Doorstep Green, Cornwall
Make Participation Work
•  Help local people gain confidence and skills while they contribute.
•  Set out clear objectives...
Barriers and opportunities
What are the barriers to good participatory
design processes in your work?
What would help faci...
“We don’t stop playing because we grow
old……we grow old because we stop playing!”
George Bernard Shaw
51 Tabernacle Street
London EC2A 4AA
020 7490 4583

Maja Luna Jorgensen
Strategic Projects Manager
maja@theglasshouse.org....
Glass House Community Led Design (Maja Luna Jorgensen) UK Network of Age-Friendly Cities Built Environment Seminar (Octobe...
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Glass House Community Led Design (Maja Luna Jorgensen) UK Network of Age-Friendly Cities Built Environment Seminar (October 2013)

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Transcript of "Glass House Community Led Design (Maja Luna Jorgensen) UK Network of Age-Friendly Cities Built Environment Seminar (October 2013)"

  1. 1. Community-Led Design Maja Luna Jorgensen Strategic Projects Manager @GlasshouseCLD
  2. 2. The Glass-House Community Led Design People and places We want to make great places a reality for everyone. We believe in the power of collaborative placemaking to transform places and bring positive and lasting change for all.
  3. 3. What we do We provide independent… • Advice • Training and staff upskilling • Hands-on project-based support • Research • Thought leadership and knowledge exchange for local communities and built environment professionals
  4. 4. How we work:Collaborative Placemaking Collaborative placemaking in different contexts: • Participatory design projects initiated and led by housing associations, local authorities and developers • Community led design initiatives
  5. 5. How we work Brokering relationships and enabling dialogue • Bringing together various parties in a placemaking process • Facilitating a constructive conversation and process
  6. 6. Placemaking •  Placemaking is both an overarching idea and a hands-on tool for improving a place, neighborhood or city •  It is about the physical form – but also very much the social, economical, cultural aspects of place ‘Place diagram’ from Project for Public Spaces. www.pps.org/reference/what_is_placemaking
  7. 7. Why collaborative placemaking? •  Design influences the way people feel about their homes, communities and neighbourhoods. •  Bringing local stakeholders into the heart of the process facilitates change that responds to their needs and aspirations. •  Empowering local people in changes to their area increases collaboration and builds relationships, skills and employability.
  8. 8. Why involve local people in the design process? •  Local people hold valuable expertise on their area, which can improve design quality. •  A broad mix of people working together can lead to better understanding and collaboration throughout the development of the project and beyond. •  Local people involved in the design and regeneration of a place feel a greater sense of ownership and respect for that place and of their investment in its success. •  Involving local people in a high quality participatory design process will lead to better design – and more informed, imaginative and sustainable solutions.
  9. 9. What would happen, if we replaced this...
  10. 10. ...with this?
  11. 11. ... or this?
  12. 12. ... or this?
  13. 13. ... or this?
  14. 14. What people say might surprise you..
  15. 15. Information or collaboration? Spectrum of involvement Community leadership Partnership Collaboration Representation Consultation Information •  Why are you involving? •  Who benefits? How?
  16. 16. A successful participatory design process... .. gives members of the community skills, confidence and practical tools to: •  Help inform the design process •  Develop an ongoing relationship with design and regeneration professionals
  17. 17. A successful participatory design process... … give staff the opportunity to better understand the communities they serve – and build lasting relations
  18. 18. A successful participatory design process... …improves awareness and understanding of design and how it affects our quality of life
  19. 19. A successful participatory design process... … involves local people in a variety of ways, responding to their needs and lives
  20. 20. A successful participatory design process... …promotes respect and appreciation for what everyone can contribute to a collaborative design process
  21. 21. A successful participatory design process... …raises aspirations by showing people a range of real life examples
  22. 22. A successful participatory design process... …brings the community together to identify and assess what is needed in the area and develop a shared vision for change
  23. 23. A successful participatory design process... ... encourages local people to play an ongoing role in the use and management of the new or regenerated place or space
  24. 24. How we work We support participatory design projects initiated and led by housing associations, local authorities and developers - as well as community led design initiatives.
  25. 25. Case Study: Granville New Homes Brent Council South Kilburn NDC The challenge Supporting resident participation in the first new build council homes in 20 years Ensuring that the Granville New Homes Resident Steering Group have the skills and knowledge to make a positive and active contribution to the regeneration process What we did Design Training • Homes by Design • Buildings by Design • Spaces by Design Project Support • Design skills • Technical Training • Study Tour
  26. 26. The Glass-House Design Training
  27. 27. Granville New Homes Design skills Aim: Help the Resident Steering Group make an informed and objective decision when selecting the design team As independent advisor we supported the RSG to: •  Set Design Quality Indicators •  Analyse the full project design brief •  Brief the short-listed design teams •  Interview the short-listed design teams •  Man the public exhibition of short-listed schemes •  Select the best design
  28. 28. Granville New Homes Technical Training Aim: Demystify the building process Workshops to clarify •  Procurement & role of contract •  Building process and RIBA stages of work •  Glossary of design and building terms •  Roles within Design Team, Client Team and Resident Steering Group
  29. 29. GH conducting review of submitted schemes with the GNHRSG GNHRSG members manning the public exhibition of designs Pre interview, pre public exhibition Design Quality voting with the GNHRSG
  30. 30. Granville New Homes Study Tour of housing design in Amsterdam and Rotterdam Aims: Inspire and inform Resident Steering Group, develop relationships with design and project team The participating group included •  GNH Resident Steering Group •  Brent Council officers •  South Kilburn NDC board members •  Design Team members
  31. 31. Case Study: Granville New Homes Outcome: The entire briefing, design, procurement and development process benefited from local knowledge and collaborative working Project completed in 2009; Brent Council sold the properties to Brent Housing Partnership (BHP) who now manage a well-designed group of mixed-tenure properties with enclosed courtyards
  32. 32. Case Study: Granville New Homes Outcome Brent Council’s investment in design and people is paying off: •  Brent Council and BHP have excellent ongoing relations with the residents, who continue to contribute to further regeneration projects •  Brent Council have implemented learning from the process •  High quality of design is an expectation from the council and has led to excellent off-plan sales
  33. 33. Sharing learning with other projects supported by The Glass-House
  34. 34. Kirdford Community Led Plan " •  Strong community group, just developed very successful Village Store" •  Pressure for development adjacent to village" •  Wanted to develop a Community Led Plan to guide development"
  35. 35. How The Glass-House supported •  Inception meeting" •  Village walk-about" •  What is urban design?" •  Exploring the village together" •  Shared understanding of issues and opportunities" " “I’ve lived here for 14 years and the walk-about made me see things I’d never noticed before.”
  36. 36. Mapping Kirdford Workshops
  37. 37. Where are they now? •  Community identified more sites for potential development than in previous local documents" •  Working with District Council, VDS adopted, now in final stages of Neighbourhood Plan (submitted for external examination)" •  Has set up Cluster group with 3 other parishes to address strategic issues (roads maintenance, transport, relationship to South Downs Nat’l Park)" •  Chair elected member of District Council"
  38. 38. Case study St Paul’s Park, Bristol
  39. 39. Case study Alley gating, Manchester
  40. 40. Case study Myatts Field, Lambeth
  41. 41. Case study St Neot Doorstep Green, Cornwall
  42. 42. Make Participation Work •  Help local people gain confidence and skills while they contribute. •  Set out clear objectives. What are you asking of local people and why? •  Be honest about how their contribution will be used and what they can influence. •  Use different participation methods to allow for involvement on varying levels. •  Encourage and support local people and the community organisations that work with them to lead the process. •  Give local people an ongoing role in the development of the project. •  Make sure that it’s fun.
  43. 43. Barriers and opportunities What are the barriers to good participatory design processes in your work? What would help facilitate collaboration around placemaking? Do you need skills, goodwill, resources, training, expert advice…?
  44. 44. “We don’t stop playing because we grow old……we grow old because we stop playing!” George Bernard Shaw
  45. 45. 51 Tabernacle Street London EC2A 4AA 020 7490 4583 Maja Luna Jorgensen Strategic Projects Manager maja@theglasshouse.org.uk www.theglasshouse.org.uk info@theglasshouse.org.uk Follow us on Twitter & Facebook: GlassHouseCLD 07776224388
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