Collaborative manifesto copy

Catherine Howe
Catherine HoweChief Executive at Public-i Group Ltd
The collaborative
   manifesto
   The Swedish declaration
• How do we establish a more e-
  collaborative relationship between Citizen
  and State in Swedish Local Government
What is the urgency?
• Sweden is in a comfortable position now
  but it will not last. Use the time well.
• How do we give the Politicians the desire
  to participate in this process? Engage in
  constructive debate - the evangelists need
  to become part of the solution
• Create a shared information base
What are the principles
we are trying to work
      towards?
Open data, open practice, open
          Open
                                         access
                             Crowdsourcing, co-design, co-
      Collaborative
                                      production
         Trusted                     Transparency,
                           Individual as participant citizen not
  Nature of relationship
                                        customers

    Empowered actors            High levels of self-efficacy
Responsive to social change New kinds of leadership, power
and the networked society and culture, blurring of boundaries
    Change is normal            BPR, constant innovation
    Commitment to              Explore the new role of the
representative democracy                politician
Test these against
     current practice

• Agree the terms of engagement:    we have
  to admit failure, we have to be open with
  results, we have to commit to respond to
  results
• SALAR to offer an incentive to participate
Test these against
    current practice?

• Create a lightweight approach that can be
  run internally to check strategies and
  investments by municipalities against these
  principles
• Use civil society to judge these
What are the
         outcomes?
• Conversation with city councils
• Internal learning
• Public discussion
• Identification of the innovators
What would happen
        next?
• Decision to actively participate in the
  network and subscribe to the principles
• Commitment from politicians, civil society
  and civil servants
• Identification of the projects that they will
  provide the network
• Commitment to the learning contract
• Agree to share failure as well as success
Experiment and learn


• Capture learning from innovation
Connect pilots to
              strategy process
• Find these pilots in the audit
• What stops pilots going mainstream?
• Whats the difference a pilot and service
  redesign?
• How do we create the energy to take the
  next step?
• For example;  PB projects have been tried
  but not turned into systemic change
change not the status quo



• Stakeholder project that involves actors
  outside of the Municipality
• ITS HUGE!
Next generation
 participation projects

• How do we create open engagement
  projects that support the principles we
  have described
Next generation
participation projects
• For example:      combination of
 fixmystreet, collaborative planning and
 participatory budgeting. Set a PB budget
 for a specific street or area. Municipality
 opens up their data and expertise to
 support collaborative decision making.
 Politicians involved in ensuring the process
 is representative. Public is responsible for
 agenda and priority setting
Model service delivery
 around life events
• Use open data to expose the path of the
  service
• Transparent the assumptions around the
  service
• Co-design discussion with participants to
  redevelop
• Establish co-productive solutions and more
  choice for the new solution
Find the bottom up
         projects

• Search for civil society generated initiatives
  which could be amplified and encouraged
  as part of this process
Network the
                   innovators
•   Create a movement -,open and fluid

•   Create a new norm that everyone is an innovator

•   Make it fun

•   Prizes / Citizen Oscar

•   Agree a systematic learning approach

•   Celebrate failure

•   Be careful of language and create shared language and narrative

•   Only use each example once

•   Ensure that there is a place for minority voices
DEFINITELY DO THIS!


• Unconference - bring these people
  together with a shared purpose but no
  agenda and see what happens
Not to Forget List

• Document principles
• Create audit process
• Ensure there are benefits to all participants
1 of 19

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Collaborative manifesto copy

  • 1. The collaborative manifesto The Swedish declaration
  • 2. • How do we establish a more e- collaborative relationship between Citizen and State in Swedish Local Government
  • 3. What is the urgency? • Sweden is in a comfortable position now but it will not last. Use the time well. • How do we give the Politicians the desire to participate in this process? Engage in constructive debate - the evangelists need to become part of the solution • Create a shared information base
  • 4. What are the principles we are trying to work towards?
  • 5. Open data, open practice, open Open access Crowdsourcing, co-design, co- Collaborative production Trusted Transparency, Individual as participant citizen not Nature of relationship customers Empowered actors High levels of self-efficacy Responsive to social change New kinds of leadership, power and the networked society and culture, blurring of boundaries Change is normal BPR, constant innovation Commitment to Explore the new role of the representative democracy politician
  • 6. Test these against current practice • Agree the terms of engagement: we have to admit failure, we have to be open with results, we have to commit to respond to results • SALAR to offer an incentive to participate
  • 7. Test these against current practice? • Create a lightweight approach that can be run internally to check strategies and investments by municipalities against these principles • Use civil society to judge these
  • 8. What are the outcomes? • Conversation with city councils • Internal learning • Public discussion • Identification of the innovators
  • 9. What would happen next? • Decision to actively participate in the network and subscribe to the principles • Commitment from politicians, civil society and civil servants • Identification of the projects that they will provide the network • Commitment to the learning contract • Agree to share failure as well as success
  • 10. Experiment and learn • Capture learning from innovation
  • 11. Connect pilots to strategy process • Find these pilots in the audit • What stops pilots going mainstream? • Whats the difference a pilot and service redesign? • How do we create the energy to take the next step? • For example; PB projects have been tried but not turned into systemic change
  • 12. change not the status quo • Stakeholder project that involves actors outside of the Municipality • ITS HUGE!
  • 13. Next generation participation projects • How do we create open engagement projects that support the principles we have described
  • 14. Next generation participation projects • For example: combination of fixmystreet, collaborative planning and participatory budgeting. Set a PB budget for a specific street or area. Municipality opens up their data and expertise to support collaborative decision making. Politicians involved in ensuring the process is representative. Public is responsible for agenda and priority setting
  • 15. Model service delivery around life events • Use open data to expose the path of the service • Transparent the assumptions around the service • Co-design discussion with participants to redevelop • Establish co-productive solutions and more choice for the new solution
  • 16. Find the bottom up projects • Search for civil society generated initiatives which could be amplified and encouraged as part of this process
  • 17. Network the innovators • Create a movement -,open and fluid • Create a new norm that everyone is an innovator • Make it fun • Prizes / Citizen Oscar • Agree a systematic learning approach • Celebrate failure • Be careful of language and create shared language and narrative • Only use each example once • Ensure that there is a place for minority voices
  • 18. DEFINITELY DO THIS! • Unconference - bring these people together with a shared purpose but no agenda and see what happens
  • 19. Not to Forget List • Document principles • Create audit process • Ensure there are benefits to all participants