Allison Rossett: eLearning Is Not What You Think It Is - Presented by Training Magazine Network

Training Magazine Network presents Guest Speaker: Allison Rossett, Ph.D. Author Professor of Educational Technology San Diego State University eLearning is Not What You Think It Is

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About Allison Rossett Dr. Allison Rossett, long time Professor of Educational Technology at San Diego State University, is in the Training magazine HRD Hall of Fame, was recently a member of the ASTD International Board of Directors, and was honored by selection as an ISPI Member-for-Life. Allison recently co-authored Job Aids and Performance Support: Moving from Knowledge in the Classroom to Knowledge Everywhere and a brand new edition of her classic, First Things Fast: A Handbook for Performance Analysis this year. She was featured in eLearn magazine in December, 2008. She is the author of four award-winning books, including Beyond the Podium: Delivering Training and Performance to a Digital World and the first edition of First Things Fast: A Handbook for Performance Analysis. Some of Allison articles and white papers are "Performance Support Tools: Delivering Value When and Where Needed," "Moving Your Class Online, " "Confessions of a Web Dropout," and "Training and Organizational Development, Siblings Separated at Birth." She has conducted research and published articles on needs analysis, learner engagement, and persistence in online learning. Her client list includes IBM, HP, the Getty Conservation Institute, Fidelity Investments, Deloitte Consulting, BP, the IRS, Amgen, National Security Agency, Transportation Security Administration, and several e-learning start-ups.

E-learning now accounts for nearly one-third of learning content. [ 2008 ASTD State of the Industry Report]

More e-learning is happening?
Or less?
That was 2008. What of today? ©2010 Allison Rossett

ASTD says more
Training Magazine reports less, then points to more podcasts
Difficult to know for sure ©2010 Allison Rossett

In 2004, Michael Allen, CEO of Allen Interactions, acknowledged surprise at the confusion, “I didn’t really think this would be much of a challenge—doesn’t everybody pretty much know what e-learning is? First up, then, is to define e-learning

They talk about and do e-learning Marc Rosenberg “ Web 2.0 is changing everything we do.” Stephen Downes “ The model of e-learning as being a type of content, produced by publishers, organized and structured into courses, and consumed by students, is turned on its head.”

E-learning defined, and practices today
E-learning aspirations for the future
Barriers to e-learning today +++++++++++++++++++++++++++++++++++
Quality
Efficiency
Satisfaction
Step 1: Define what’s IN and what’s OUT ©2010 Allison Rossett

E-learning defined, and practices today
E-learning aspirations for the future
Barriers to e-learning today +++++++++++++++++++++++++++++++++++
Quality
Efficiency
Satisfaction
Step 1: Define what’s IN and what’s OUT IN OUT ©2010 Allison Rossett

Based on a review of the literature, including blogs and conference content, we constructed 26 snapshots
Step 2: Nail down the definitional options ©2010 Allison Rossett  Sample Snapshots  Our programs are delivered in a virtual classroom. Employees join an instructor and classmates at a scheduled time.  Our programs are based on realistic scenarios which press employees to make choices and learn from the results of those choices.  Our programs provide guidance systems that help employees know what to do next and how much progress they have made.  Our programs are customized, personalized learning experiences matched to individual employee needs, strengths and preferences.

Step 3: We piloted and we edited ©2010 Allison Rossett  Sample Snapshots  Our programs are delivered on mobile devices.  Our programs include efforts to collect, distribute and update best practices and great ideas.  Our programs use visuals with an audio track. Employees access them at a time and place of their choosing.  Our programs include employee generated content, with employees asked to contribute their thoughts and opinions so that others, no matter their location, can benefit and respond.

e-coaching
personalized learning programs
tests of skills and knowledge
online discussions after class
mobile devices and delivery
virtual classroom, then archived and available as needed
scenario-based online programs
Typical of practice today? You tell me. Look at the list. Typical? Not so typical?

Which best describes you as you consider the snapshots?
We are using technology in many ways
We are doing a few things, not many
We are stuck in a rut in the way we leverage the technology
What of you?

Lots going on
Some
Not so much
What of the much touted 2.0? ©2010 Allison Rossett

http://tinyurl.com/ylfksgh

Aspirations for the future These reflect the 26 snapshots. Let’s see what respondents selected.

Top 10 Aspirations Do you resemble our sample?

Ratings for the e-learning snapshots revealed that current professional practice does not match the pictures and possibilities found in the literature, blogs and conferences. Not yet. When queried about hopes for the future, respondents valued more collaborative, learner-centered approaches, but not as their top priorities.
Net. Net. ©2010 Allison Rossett

More additive than supplantive Are we over-cautious? Should we do more? Clayton Christenson “ We are spending the vast majority of our time incrementally improving what we are doing today in learning (courses/courseware) instead of taking advantage of learning disruption that is happening all around us.”

What does it mean?
Instructional design is reported to be typical today, and continues to be popular for the future
Scattershot practice. No one way, few shared habits.
Little of 2.0 yet, including discussion boards, except in higher education
Where are those mobile devices? What of e-coaching?
Preference for individualized strategies more than those considered “social”
Those who reported themselves to be leaders reported more of everything than did practitioners
©2010 Allison Rossett

Please text message something you aspire to do going forward, something you are not doing much of today?
Examples: more measurement of current efforts; more blends; more delivery into the workplace, e-coaching; archived virtual class sessions…..
Why? Why do you want to go in that direction, in particular? Can you construct a strategic rationale for your choice?
What of you?

[Pfeiffer/Wiley books]

Resource URL Allison Rossett & Rebecca Frazee’s white paper about blended learning http://www.amanet.org/blended/pdf/WhitePaper_BlendLearn.pdf SDSU EDTEC graduate programs, on campus and online http://edweb.sdsu.edu/ http://edweb.sdsu.edu/Edtec/distance/ Allison Rossett & Lisa Schafer’s 2007 book about job aids and performance support http://www.colletandschafer.com/perfsupp/index.html Allison Rossett’s books: Beyond the Podium; First Things Fast, 2 nd edition (2009) http://www.pfeiffer.com/go/BTP; http://www.jbp.com/rossett.html and http;//www.pfeiffer.com

Allen, I. E., & Seaman, J. (2007). Online Nation: Five Years of Growth in Online Learning. Needham, MA: Sloan Consortium.
ASTD (2008). State of the Industry Report. Alexandria, Virginia: ASTD.
Bersin, J. (Spring, 2009). Learning today: Collaborative, social and learner-driven. Training Industry Quarterly. Accessed July 19, 2009. http://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009spring/index.php?startid=22#/22
Clark, R. C. & Nguyen, F. (2006). Efficiency in learning: Evidence based guidelines to manage cognitive load. San Francisco: Pfeiffer/Wiley.
Cross, J. (February 2009). Get out of the training business. Chief Learning Officer, 8 (2), 16.
Cross, J. (June 2009). What would Andrew do? Internet Time Group.
Downes, S. (2005). E-learning 2.0. eLearn magazine. Accessed July 20, 2009. http://www.elearnmag.org/subpage.cfm?article=29-1&section=articles
Oakes, K. (2005). A seat at the table. The elearning management symposium online. Accessed 16 July, 2009. www.elearningguild.com
O'Driscoll, T., & Sugrue, B. (2006). Valuing Human Capital and HRD: A Literature Review (Literature Review): IBM Almaden Services Research.

Rossett, A. & Schafer, L. (2007). Job aids and performance support: moving from knowledge in the classroom to knowledge everywhere. San Francisco: Pfeiffer/Wiley. http://www.colletandschafer.com/perfsupp/
Rossett, A. (2009). First things fast: A handbook for performance analysis, 2 nd edition. SF: Pfeiffer/Wiley.
Rossett, A. (2008). Strategy for learning leaders. Chief Learning Officer. http://www.clomedia.com/features/2009/April/2603/index.php
Siemens, G. (2004). Connectivism: A learning theory for the digital age. eLearnspace Everything Elearning. Accessed July 18, 2009. http://www.elearnspace.org/Articles/connectivism.htm
Siemens, G. (2009). Socialization as information objects. Connectivism: networked and social learning. Accessed July 20, 2009. http://www.connectivism.ca/?p=127
Wagner, E. (2009). The changing role of the instructional designer. Elearning Guild Northeast. Boston, MA. July 23-24, 2009.
Zemsky, R. & Massy W.F. (2004).Thwarted Innovation What Happened to e-learning and Why. http://www.irhe.upenn.edu/Docs/Jun2004/ThwartedInnovation.pdf

Dr. Allison Rossett , long time professor of Professor of Educational Technology at San Diego State University, is in the Training magazine Hall of Fame, CLO Advisory Board, and Elearning Guild’s Board too. Rossett has authored six books, including a brand new edition of her classic, First Things Fast: a handbook for performance analysis . Allison writes about and consults on learning, technology and results. You can reach Allison at [email_address]

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Allison Rossett: eLearning Is Not What You Think It Is - Presented by Training Magazine Network

by Training Magazine Network on May 22, 2010

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Allison Rossett: eLearning Is Not What You Think It Is - Presented by Training Magazine Network — Presentation Transcript