Over $140M has been invested in Chatbots since 2010, with ~$85M invested in 2015/2016 YTD

2. Chatbots, June 2016
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2

3. Chatbots, June 2016
Contents
Topic Page No.
Scope of Report 05
Entrepreneur Activity 08
Investment Trend 10
Who is Investing 15
Exit Outlook - IPO, Acquisitions 18
Sub Sector Analysis 20
Interesting Companies 32
Useful Links 34
Company List 36
Team 68
3
3

4. Chatbots, June 20164
Illustrative Sectors We Track
ENTERPRISE
INFRASTRUCTURE
ENTERPRISE
APPLICATIONS
MOBILECONSUMER
TECH FINTECH EDUCATION HEALTHCARE
SECURITY
STORAGE
NETWORKING
MOBILITY
IT OPS
CLOUD INFRASTRUCTURE
API MANAGEMENT
BIGDATA INFRASTRUCTURE
SAAS
MOBILE-FIRST ENT. APPS
INTELLIGENT ENT. APPS
OPEN SOURCE
RETAIL TECH
MARKETING TECH
STEALTH MODE
VERTICAL SAAS
MOBILE COMMERCE
MOBILE PAYMENTS
MOBILE MARKETING
MOBILE DEV TOOLS
MOBILE HEALTH
MOBILE GAMING
MOBILE LEARNING
MOBILE COMMUNICATION
MARKETPLACES
SUBSCRIPTION COMM.
FASHION TECH
LOCAL SERVICES
CHATBOTS
FOOD TECH
TRAVEL
GAMING
INTERNET OF THINGS
3D PRINTING
BITCOIN
PAYMENTS
EDUCATION IT
SELF LEARNING
LIFE SCIENCES
DIGITAL HEALTH

5. Chatbots, June 20165
Sector Overview
Scope of report
This report covers companies which provide automated chat based enterprise or consumer applications, development platforms
and bot stores/distribution platforms. Report does not cover platforms which provide chat based assistance by using human
agents.
The scope of this report includes equity as well as debt funding received by the companies.
Name Descriptions
Enterprise Applications Platforms which provide AI powered personal assistant to schedule meetings & virtual assistant for customer service
Consumer Applications
Platforms which provide automated recommendations or booking services for flight tickets, restaurant reservations,
etc.
Developer Platforms Platforms which provide tool kits for developers to create chatbots
Bot Stores Digital distribution platforms for chatbots

6. Chatbots, June 20166
Funding Summary

7. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
7
7

8. Chatbots, June 20168
YoY – Number of companies founded
2
5
13
18
53
29
0
12
24
36
48
60
2011 2012 2013 2014 2015 2016
No.ofCompanies

9. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
9
9

10. Chatbots, June 201610
YoY – Number of Rounds and Total Funding
$2M
$11M $12M
$17M
$2M
$0M
$11M
$27M
$58M
2 2
1
2 2 2
9
17 17
0
4
7
11
14
18
0
14
28
42
56
70
2008 2009 2010 2011 2012 2013 2014 2015 2016
NumberofRounds
FundingAmount(inMillions)
Funding Amount Number of Rounds
Note: The funding includes debt rounds also.

11. Chatbots, June 201611
YoY – Number of Rounds by Stage

12. Chatbots, June 201612
Top investments in last one year

13. Chatbots, June 201613
Top investments in last one year

14. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
4
14

15. Chatbots, June 201615
Where are Top Investors investing
Y
Combinator
Betaworks
500
Startups
Inventures
Group
BoxGroup
Comcast
Ventures
Techstars
Two Sigma
Ventures
Andreessen
Horowitz
SoftBank
Enterprise
Applications msg.ai Howdy VirtuOz msg.ai
Pana x.ai
Kasisto
x.ai
Consumer
Applications
Luka Poncho Pana GoButler
Poncho
ShineText
Developer
Platforms
Wit.ai
ChatFuel
PromptApp
Run Dexter ChatFuel
VirtuOz,
Wit.ai
Init.ai Wit.ai

16. Chatbots, June 201616
Investor by Stage of Entry

17. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
7
17

18. Chatbots, June 201618
Major Acquisitions
Date Company Acquirer Deal Size Overview
Total
Funding
Jan-2013 virtuoz.com
VirtuOz
(Emeryville, 2002)
Nuance
Virtual chat based agents for enterprise
Mohr Davidow Ventures, Inventures Group, Galileo Partners
$18.4M
Jan-2015 wit.ai
Wit.ai
(Palo Alto, 2013)
Facebook
Natural Language enabling apps for automated replies
Ignition Partners, New Enterprise Associates, Y Combinator, SV Angel,
Alven Capital, Andreessen Horowitz, TenOneTen
$3.12M
Apr-2016 kitcrm.com
KIT
(San Francisco, 2013)
Shopify
Chatbot sending suggestions via text to customers
Visionnaire Ventures, Technicolor
Apr-2016 airwoot.com
Airwoot
(Delhi, 2012)
Freshdesk
Real-time text based customer support on social media
Kae Capital
Dec-2015 zoyo.ai
ZoyoAI
(Bangalore, 2015)
MagicX
Chat based virtual assistant service

19. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
9
19

20. Chatbots, June 2016
June 2016Tracxn BlueBox : Chatbots
130+ companies in the sector, 37 funded in last 5 years, $85m invested in 2015/16
20

21. Chatbots, June 201621
Top Business Models by Funding
$66M
$42M
$26M
0
14
28
42
56
70
Enterprise Applications Consumer Applications Developer Platforms
TotalFundingAmount(inMillions)
# Cos. 51 39 37
Avg. Age 2012.6 2014.8 2014.5

22. Chatbots, June 201622
Enterprise Applications – Business Model
Description

23. Chatbots, June 201623
Enterprise Applications – Entrepreneur Activity
and Investment Trend

24. Chatbots, June 201624
Enterprise Applications – Most Funded Companies

25. Chatbots, June 201625
Consumer Applications – Business Model
Description

26. Chatbots, June 201626
Consumer Applications – Entrepreneur Activity
and Investment Trend

27. Chatbots, June 201627
Consumer Applications – Most Funded Companies

28. Chatbots, June 201628
Developer Platforms – Business Model Description

29. Chatbots, June 201629
Developer Platforms – Entrepreneur Activity and
Investment Trend

30. Chatbots, June 201630
Developer Platforms – Most Funded Companies

31. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
1
31

32. Chatbots, June 201632
Interesting Companies
Company Overview Business Model
Latest Funding
Round
Total
Funding
x.ai
(2014, New York City)
AI based assistant which schedules meetings
SoftBank, Two Sigma Ventures, Pritzker Group, FirstMark Capital, A
Ventures, Lerer Hippeau Ventures, DCM Ventures, Work
Enterprise Applications -
Productivity - Meeting Scheduler
Series B $34.3M
ozlo.com
Ozlo
(2013, Palo Alto)
Chat based AI assistant bot
Greylock, AME Cloud Ventures
Consumer Applications -
Horizontal
Series A $14M
GoButler
(2015, New York City)
Text based AI assistant for flight ticket booking
Lakestar, Slow Ventures, Sound Ventures, BoxGroup, Cherry Ventures,
General Catalyst, Global Founders
Consumer Applications - Travel Series A $8M
assi.st
Assist
(2015, San Francisco)
Chat based platform to book on demand services Consumer Applications -
Horizontal
Series A $5.5M
Luka
(2014, New York City)
A.I. based chatting application to recommend book restaurants tables
Y Combinator, Ludlow Ventures, Sherpa
Consumer Applications - Bar &
Restaurant
Series A $4.54M
poncho.is
Poncho
(2013, New York City)
Chatbot which delivers weather forecast
Broadway Video, Comcast Ventures, Venture 51, Ore Ventures, Greycroft,
Lerer Hippeau Ventures, Betaworks, RRE Ventures
Consumer Applications -
Weather Forecast
Seed $2M
pana.com
Pana
(2015, Denver)
AI based travel concierge services app
Flight.VC, 500 Startups, Techstars, Galvanize
Consumer Applications - Travel Seed $1.35M
Niki.ai
(2015, Bangalore)
AI based automated order taking app for concierge services
Unilazer Ventures
Consumer Applications -
Horizontal
Seed

33. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
3
33

34. Chatbots, June 201634
Useful Links
Slide Title Content Platform Link
List of All Companies in readable format Companies Link
Large Upcoming Sectors Entrepreneur Activity Link
Niche Upcoming Sectors Entrepreneur Activity Link
Top investments in last one year Investment Trend Link
Major Acquisitions Exit Outlook - IPO, Acquisitions Link
Enterprise Applications – Funded Companies Sub Sector Understand Link
Consumer Applications – Funded companies Sub Sector Understand Link
Developer Platforms – Funded Companies Sub Sector Understand Link
Interesting companies Sector Understand Link

35. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
5
35

36. Chatbots, June 201636
Chatbots – Company List
DETAILS CLOSE TO 132 COMPANIES
(37 FUNDED AND 95 UNFUNDED COMPANIES)
COVERS THE FOLLOWING SECTORS
Enterprise
Applications
Consumer
Applications
Developer Platforms Bot Stores Content Platforms

37. Chatbots, June 2016
Company Details Funding Investors
Customer Support
VirtuOz [Emeryville, 2002]: Virtuoz develops virtual agents for online marketing, sales and support providing cross
channel user experience from virtual agents self service to live chat. It was founded in France and headquartered in
Emeryville. Its solutions combine virtual agent solutions to agent practices across agent development, deployment
and optimization to provide predictable results. Recognized by the American Business Awards, Best in Biz 2011,
Network Products Guide 2012 and Tech Awards Circle. Customers include Global 2000 companies including PayPal,
Michelin, SFR, Hamp;R Block, and Symantec. Recently, in 2013 it got acquired by nuance helping to extend the nina
experience to the web and to provide more mobile services to its clients.
$18.4M
Mohr Davidow Ventures, Inventures
Group, Galileo Partners
Customer Support
msg.ai [New York City, 2014]: Msg.ai is an artificial intelligence platform which provide enabling solutions for
conversational commerce companies. Enables real-time conversations with consumers by leveraging messaging
applications as a channel. Provide layouts designed for order confirmation, shipping updates, surveys, offers etc.
Provides customer engagement solutions.
$2.7M
dunnhumby.com/ventures, Y
Combinator, Advancit Capital,
Indicator Ventures, Bowery Capital,
BoxGroup, Galvanize, kbs, Salesforce
Ventures, Sterling Partners
Customer Support
InteliWISE [Sunnyvale, 2005]: Inteliwise uses natural language technology to provide virtual agents, Helpdesk and live
chat to small and medium business organizations for CRM services. Its platform consists of four elements: the
presentation avatar, knowledgebase engine, media platform with text-to-speech and statistics reports. It integrates
with most of the IT self service platforms like Cisco, Avaya, Genesys, Avaya, zendesk. Some of its customers include
Liberty direct, Saturn, Mediamarket. Its pricingg model includes 29$ monthly for live chat and 499$ for virtual agents
with 14 day free trial period.
$2M
Customer Support
Next IT [Spokane, 2002]: NextIt provides virtual assistant solutions for enterprises across all communication channels-
smart devices, online, social media, self service, contact centres, interactive kiosks. With NextIt Alme's natural
language multi-channel platform, virtual agents provide an integrated approach for increasing customer satisfaction,
engagement and improve sales. Customers are across various verticals such as Healthcare, Travel, Finance, Retail,
Media.
$445k Intel Capital
Customer Support
Aivo [Miami, 2011]: Aivo develops virtual customer service agents that interpret and respond to customer inquiries
across multichannel digital channels. Its product agentbot, an automatic customer service solution recognizes,
interprets and responds to real time customer inquiries. It helps companies reduce costs, increase customer
satisfaction. It offers services in English, Spanish and Portuguese.
$300k
37
Enterprise Applications (1/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

38. Chatbots, June 2016
Company Details Funding Investors
Customer Support
orat.io [Vienna, 2012]: Real-time B2C communication through mobile messengers including Facebook, Telegram,
Whatsapp with integrated ticketing system. Provides a unified inbox for customer support agents. Businesses can
send multimedia messages and keep customers updated about open tickets.
$54.2K
INiTS, Axel Springer Plug and Play
Accelerator
Customer Support
Airwoot [Delhi, 2012]: Airwoot helps brands provide customer support on social media. The product enables
businesses to engage with their customers in real-time and deliver customer support on social media. Airwoot has
developed a proprietary semantic engine which uses sophisticated natural language processing (NLP) and machine
learning techniques to funnel actionable conversations from social media in real-time. Airwoot is a product of
Gurgaon-based SaaS startup Memetic Labs Technologies Pvt. Ltd. Incubated at the Morpheus. Raised an undisclosed
amount in seed round from KAE capital and angel investors including Rajan Anandan, Sasha Mirchandani, Sunil Kalra
and Samir Sood in August 2013.
Kae Capital
Customer Support
KIT [San Francisco, 2013]: Kit is a virtual marketing assistant for business owners with which they text back and forth
from a connected phone to engage customers. Can be connected to Facebook and the e-commerce storefront to
promote new products to Facebook fans. Features include Facebook ads,email marketing campaigns, business reports
delivery, video ads etc. Currently offered in 2 different packages for $10/month and $25/month.
Visionnaire Ventures, Technicolor
Customer Support
Flow XO [Padiham, 2014]: FlowXo is a service which provides platform for building, hosting amp; managing bots.
Provides a visual designer to build powerful bots without writing code. Platform earns through pricing model by
hosting bots for messaging platform charging for interactions. Based out of UK.
Customer Support
Alfred Bot [Barcelona, 2015]: Alfred Bot is a robot manager, user can create chat bot to assist user with its queries. So
far by using Alfred bot users have created Qamp;A assistant, school assistant, real estate assistant and pizza ordering
assistant. Alfred bot is used to make bots in Telegram.
38
Enterprise Applications (2/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

39. Chatbots, June 2016
Company Details Funding Investors
30SecondsToFly [New York City, 2015]: 30SecondsToFly is a text based artificially intelligent travel assistant for
enterprises. Syncs with event calendar in phone and checks for travel trips. The enterprise user can send a text and
receive highly personalized travel options as per budget and preferences. Provide a travel management solution for
enterprises to manage intra-team travels plans. Based out of NYC, US.
Botan [ , 2015]: Botan provides analytics for Telegram bot. User can get all stats in real-time by calling Botan's
function from original bot code. Provides results such as segmentation of audience by events logged, get user's geo,
device, OS and language info. Service is free to use.
Mrchatbot [Moscow, 2016]: Mr. Chatbot is a program that integrates with Facebook Messenger to give online shops
owners an opportunity to provide best shopping experience for their customers. Chatbot can understand natural
language ordinary people use and communicate with them in the same manner. Services are priced at $185/month.
Currently (May, 2016) in beta.
Bot Revenue [Los Angeles, 2016]: Botrevenue is a platform which allows chat bot owners promote other bots and get
traffic back. Botrevenue takes 25% commission so for every 1000 clicks user send to another bot user will receive 750
clicks back. An ad message is a promo text up to 140 characters with a link to the advertised product. In pipeline a
personal analytics dashboard.
Moni.ai [Wilmington, 2014]: Moni.ai is an interactive virtual assistant from which users can navigate their favorite
internet connected products and services via simple conversational commands. Companies can add voice to their
own apps on their platform, and use Moni.ai as a channel to showcase their product/service and connect with
consumers.
39
Enterprise Applications (3/11)
Customer Support
Customer Support
Customer Support
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

40. Chatbots, June 201640
Enterprise Applications (4/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

41. Chatbots, June 201641
Enterprise Applications (5/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

42. Chatbots, June 201642
Enterprise Applications (6/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

43. Chatbots, June 201643
Enterprise Applications (7/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

44. Chatbots, June 201644
Enterprise Applications (8/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

45. Chatbots, June 201645
Enterprise Applications (9/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

46. Chatbots, June 201646
Enterprise Applications (10/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

47. Chatbots, June 201647
Enterprise Applications (11/11)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

48. Chatbots, June 201648
Consumer Applications (1/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

49. Chatbots, June 201649
Consumer Applications (2/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

50. Chatbots, June 201650
Consumer Applications (3/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

51. Chatbots, June 201651
Consumer Applications (4/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

52. Chatbots, June 201652
Consumer Applications (5/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

53. Chatbots, June 201653
Consumer Applications (6/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

54. Chatbots, June 201654
Consumer Applications (7/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

55. Chatbots, June 201655
Consumer Applications (8/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

56. Chatbots, June 201656
Consumer Applications (9/9)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

57. Chatbots, June 201657
Developer Platforms (1/8)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

58. Chatbots, June 201658
Developer Platforms (2/8)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

59. Chatbots, June 201659
Developer Platforms (3/8)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

60. Chatbots, June 201660
Developer Platforms (4/8)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

61. Chatbots, June 201661
Developer Platforms (5/8)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

62. Chatbots, June 201662
Developer Platforms (6/8)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

63. Chatbots, June 201663
Developer Platforms (7/8)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

64. Chatbots, June 201664
Developer Platforms (8/8)
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

65. Chatbots, June 201665
Bot Stores
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

66. Chatbots, June 201666
Content Platform
Enterprise Applications Consumer Applications Developer Platforms Bot Stores Content Platform

67. Chatbots, June 2016
Scope of Report
Entrepreneur Activity
Investment Trend
Who is Investing
Exit Outlook - IPO, Acquisitions
Sub Sector Analysis
Interesting Companies
Useful Links
Company List
Team
7
67

68. Chatbots, June 201668
Team
Santosh Kumar P
Lead Analyst – Consumer
Naveen Singh
Sr. Analyst – Consumer