With 89 Toyota electric forklifts, TNT Duiven requires excellent service from Toyota Material Handling Europe (TMHE), as it uses Toyota Traigo in intense material handling operations. TMHE provided TNT with a complete forklift solution including servicing and the Toyota I_Site fleet management system. Harry Bruns, Corporate Manager of TNT International Road Hub respects how open and easy to work with TMHE are, and TNT couldn’t be happier with the relationship. For more information about electric counterbalance trucks, visit range.toyota-forklifts.eu

1. Toyota Traigo 48 case study
TNT, The Netherlands
TNT’s fleet of 82 Toyota Traigo 48 counterbalance trucks at its Duiven European
road hub are the central link in this huge cross-docking operation.
TNT is one of the world’s leading providers of express TNT to help boost productivity by maximising the potential card reader start-up system. With Toyota I_Site, TNT Duiven
delivery services. Its site in Duiven, in the centre of of each battery and speeding up the battery exchange can tell exactly who was behind the wheel at any one time,
the Netherlands, is the main international road hub process using a specially adapted BT Levio powered pallet how long they worked and if the trucks experienced any
for the whole of Europe, with a huge 150,000 m2 truck to remove and replace the batteries on rollerbeds. shocks. Toyota I_Site also reports in-depth information
sorting area that handles over 6300 tonnes of goods including the number of hours each truck is used per shift,
every week. Though TNT knew it needed to expand its truck fleet, it also whether the truck has been sidelined, and if it requires
knew it must not at the same time expand its damage costs. service or maintenance.
Compact yet powerful, and with class-leading visibility, the Indeed, they should be significantly reduced. To help achieve
Toyota Traigo 48 features a robust chassis, wrap-around this, Toyota I_Site, the dedicated consultancy and reporting TNT Duiven’s continued partnership with Toyota Material
counterweight design, and heavy-duty battery hood for service from Toyota, was a key part of the package. Toyota Handling Netherlands has paid immediate dividends by
added durability in intense operations like TNT, where the I_Site monitors all aspects of fleet usage and delivers easy-to- lowering costs – welcome news in today’s budget-conscious
trucks are expected to perform for 3,000 hours a year. understand reports with clear recommendations on how to business environment. Harry Bruns confirms, “Within four
improve key operational areas. months of taking delivery of the new Traigo 48s we saw a
The Toyota Traigo 48 is equipped with Toyota’s System of massive 70% reduction in fleet damage costs, thanks to a
Active Stability (SAS). The world’s only integrated active Toyota I_Site cards were issued to all authorised operators combination of improvements in the truck’s design and the
safety system for forklifts, SAS offers a range of operator and each new Toyota Traigo 48 at TNT is equipped with a benefits of Toyota I_Site.”
friendly features that improve the handling capabilities of
both truck and driver, resulting in greater safety, increased
productivity and less damage.
In addition to the Traigo 48’s standard features, Toyota
answered TNT Duiven’s specific requirements by adding a
robust polycarbonate cover to the overhead guard, a height
limiter (with manual override) for working inside vehicles and
a “dead-man’s pedal” to help ensure that drivers keep their
left foot inside the truck when driving.
Although a large part of the work the trucks are used for is
unloading and loading the 380 trailers that the Duiven site
handles every day, because of the variable nature of the loads
and their carriers, this is a job that can only be performed by
a counterbalance truck. Parcels arrive in cages and are sorted
using a bespoke conveyor system. However, many of TNT’s
consignments are pallet loads of various sizes.
Toyota also installed a bespoke battery charging system at