Training course delivered for the in-house line managers of a national law firm on how to attract, engage, reward and retain young people.

1. You were young once…. by Fluid April 2010

2. Page 2 Contents 3-4 Introduction to Fluid 5-6 Definitions 7-8 To discuss…. 9-10 What makes you tick? 11-12 What I really really want is…. 13-14 Apprenticeships 15-16 E-learning 17-18 Exercise A 19-20 In the US today…. 21-22 Mentoring for the millennials 23-24 ‘Net’ generation 25-26 Exercise B 27-29 Muslim graduates 30-31 Volunteering 32-33 Managers of the future 34-35 Setting expectations with young talent 36-37 Conclusion and questions

3. Page 3 Introduction

5. Selection- Attraction - Remuneration & Reward - Outplacement - Training & HR consultancy

6. Page 5 Definitions

8. Generation X

9. Generation Y

10. Baby-boomers

13. Are job-hoppers necessarily a negative?

14. How are the generations different in terms of their contribution?

17. Opportunities for development

18. Financial stability

19. Good rapport with managementWhat makes you tick?

20. Page 11 What I really really want is…..

22. Job satisfaction

23. Job-hopping

24. Perks

27. Case study-Charles Worthington Salons

28. Case study-D & AApprenticeships

29. Page 15 E-learning

31. Learning value

32. Knowledge managementE-learning

33. Page 17 Exercise A

34. Page 18 Exercise A

35. Page 19 In the US today…

37. Age related characteristics

38. Weaknesses in the stereotypesIn the US today….

39. Page 21 Mentoring for the millennials

41. Understand the next generation’s needs

42. Open dialogue is key

43. Value their values

46. New youth culture has a strong international orientation

47. Change of how a family is defined

48. Accustomed to changes in the family due to downsizing, mergers and acquisitions

50. Page 26 Exercise B

51. Page 27 Muslim graduates

53. Stronger accountability for performance of universities

54. Closer working with employers

55. Develop national web-based network

56. Increased dialogue

57. Review legislation and consider targets

58. Publicity campaign with positive messagesMuslim graduates (1 of 2)

60. Muslim graduates by gender

61. Muslim graduates in employment by occupation group

62. Muslim graduates by regionMuslim graduates (2 of 2)

63. Page 30 Volunteering

65. Case study-Somerset Rural Youth Project

66. Case study-Portsmouth Housing Association

67. PLTs

68. Case study-Groundwork East London

69. Case study-Lewisham Youth AID

70. DCSF ten year vision for youth leadership

71. Case study-Lancaster University

72. Case study-Tomorrow’s PeopleVolunteering

73. Page 32 Managers of the future

75. Working hours and location

76. New technology and the web

77. Job attractions

78. Attitudes to work and career

79. Learning & development Managers of the future

80. Page 34 Setting expectations with young talent

83. Page 37 Conclusion Summary Questions