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Master in 
Supply Chain Management 
Prof.dr.ir. Bart Vos 
Department of Management
Agenda 
1. Supply chain management – An overview 
2. Careers in supply chain management 
3. Master in Supply Chain Management at Tilburg University 
4. Participants’ perspective: Inge van Dongen, Philips Lighting 
5. Closing
1 Supply chain management 
– An overview
What is supply chain management? 
• “Supply Chain Management is the 
integration of key business processes 
from end user through original 
suppliers that provides products, 
services and information that adds 
value for customers and other 
stakeholders” (Stock and Lambert, 
2000). 
• Supply chains compete, not 
companies (Christopher and Towill, 
2002) 
• Key issues include multimodal 
transport, outsourcing, globalization, 
sustainability, lean management, 
information systems, collaboration, 
planning
Change from “rigid” to “flexible” manufacturing 
 Highly standardized products 
 Focus on cost efficiency 
Ford: T-Model (“Tin Lizzy”) 
Detroit, USA, 1908 
Rigidity 
 Breakdown in single tasks 
 Specialization of jobs 
 Focus: Intra-organizational 
 Highly customized products 
 Focus on differentiation (and cost) 
Smart: fortwo 
Hambach, France, 2008 
Flexibility 
 Production/supply networks 
 Specialization of performance units 
 Focus: Inter-organizational 
Example
Supply chain complexity: 
Many supply chain tiers 
1st tier supplier OEM 
(seats) 
2nd tier supplier 
(leather firm) 
3rd tier supplier 
(tannery) 
4th tier supplier 
(farmer) 
Example 
Dealer Customer 
Configuration
Supply chain complexity: 
Many suppliers 
• Mercedes-Benz E-class 
• ~ 150 major direct suppliers 
• Many of them deliver on a JIT or JIS basis 
Example
Supply chain complexity: 
Many geographic locations 
Wafer Fabrication 
Portland 
Salt Lake City 
Midget Haemek 
Santa Clara 
Arlington 
Greenock 
Assembly & Testing 
Cebu 
Malacca 
Penang 
Bangkok 
Toa Payoh 
Prime Distribution Center 
Swindon 
Portland 
Santa Clara 
Tokyo 
Hong Kong 
Example
SCM's impact on ROI 
Source: Christopher, 2005 
Supply chain
Cost Of Goods Sold (COGS) 
• Direct costs attributable to the production of the goods sold by a company, including 
• Cost of materials used in creating the good ("purchasing cost") 
• Direct labor costs used to manufacture the good ("manufacturing cost") 
• How to reduce purchasing cost? 
• Purchasing price 
• Supplier selection 
• Global sourcing 
• Supplier management etc. etc. 
• How to reduce manufacturing & logistics cost? 
• Manufacturing footprint 
• Manufacturing processes 
• Lean management 
• Inventory management etc. etc. 
Supply chain 
management and 
operations!
COGS at Unilever 
Example 
Supply chain and 
operations costs: 
~ 60% of revenues 
from products
Profit impact of purchasing: Reducing purchasing 
costs vs. increasing revenues 
59% 
50% 
40% 
47% 
0% 20% 40% 60% 80% 100% 
Trade 
Foods 
Chemical Industry 
Mechanical Engineering 
Operative Margin 
Other Costs 
Staff Costs 
Purchasing costs 
EBIT Margin 
3.4 % 
2.5 % 
5.0 % 
3.3 % 
Lowering 
purchasing 
costs by 3 % 
will have the 
same EBIT-effect 
as an 
revenue 
increase of … 
Revenue 
increase of 
52 % 
60 % 
24 % 
43 % 
PI = 
PC x PCR 
EM 
PC = Purchasing costs in % of revenues 
PCR = Purchasing costs reduction in % of the purchasing cost 
EM = EBIT Margin % 
PI = Profit impact of purchasing as compared to necessary 
revenue growth 
Examples
2. Careers in supply chain 
management
The supply chain management profession 
• Supply chain management is… 
• Interdisciplinary 
• Collaborative 
• Independent of specific industry 
• Dynamic 
• Increasingly global 
• Essential capabilities: 
• Overarching understanding of functional areas (from finance to marketing) 
• Analytical skills 
• Collaborative skills 
• Major subfields: 
• Purchasing management 
• Logistics and distribution management 
• Production and operations management
The link between supply chain management and 
strategy 
Product 
development 
strategy 
New 
product 
development 
Competitive strategy 
Supply chain strategy 
Purchasing 
and Supply 
Operations Distribution 
Marketing and 
sales strategy 
Marketing 
and 
sales 
Support: Finance, accounting, information technology, human resources 
Consistency and support between competitive strategy, supply chain 
strategy, and other functional strategies is important
“The Hot New MBA: Supply-Chain Management” 
(Wall Street Journal, June 6, 2013) 
Source: Wall Street Journal (2003): 
http://online.wsj.com/news/articles/SB10001424127887324423904578523591792789054
3. Master in Supply Chain 
Management at Tilburg 
University
Positioning of MSc in SCM 
Starting 
positions 
• Manufacturing: Entry management positions in supply chain, operations, 
purchasing, or logistics 
• Service industries: Entry management positions at logistics service 
providers 
• Consulting: Generalist or specialist 
Knowledge Scientific advances in purchasing, production/ operations, distribution, and 
other advanced topics 
Skills Qualitative and quantitative research skills required for academic studies 
and practice 
Additional practical skills (design, planning, modeling, ICT, collaboration, 
coordination) 
Teaching 
policy 
• Strong research focus and academic excellence 
• Strong links to practice 
Mindset Analytical, problem-solving, collaborative 
Labor market Currently about 2 months to find first job, alumni feed back generally 
positive, still in high demand
Curriculum (August Entrants) 
Unit 1 Unit 2 Unit 3 Unit 4 
Purchasing 
Management 
Production 
Management 
Distribution 
Management 
Research Skills 
SCM 
Corporate 
Entrepreneurship 
Supply Chain 
Collaboration 
Planning, Modeling, 
and ICT Skills 
Master 
Thesis 
Skills training and 
topic definition 
Extended proposal 
development under 
supervisor 
Full-time 
research 
Thesis: 
• Heavy unit 1 
• Optimal sequence 
• Relatively fast
Curriculum (January Entrants) 
Unit 1 Unit 2 Unit 3 Unit 4 
Purchasing 
Management 
Production 
Management 
Distribution 
Management 
Research Skills 
SCM 
Organization 
Theory 
Supply Chain 
Collaboration 
Planning, Modeling, 
and ICT Skills 
Master 
Thesis 
Skills training and 
topic definition 
Extended proposal 
development under 
supervisor 
Full-time 
research 
Thesis: 
• Heavy unit 3 
• Less optimal sequence 
• Limited flexibility at the end
Course example: 
“Collaboration game and advanced topics” 
• A simulation game to reinforce supply chain fundamentals and apply advanced methods 
• “The Fresh Connection” 
Supply Chain 
Components Finished product 
Supply Production Distribution 
Purchasing Operations Sales 
Reflect 
 Discussions 
 Presentations 
Conceptualize 
 Lectures 
 Guest speakers 
• Web-based simulation of a fresh juice producer 
• Goal: Highest ROI (costs, revenue, investments) 
• Cross-functional teams 
• Decision-making at the tactical/strategic level 
• Six rounds with increasing task complexity 
Experience 
 Feedback from 
the simulation 
Apply 
 Rounds of play 
 Exercises 
• (Advanced) topics to address: 
• Supply chain fundamentals 
• Supply chain strategy and its implementation 
• Agri-food supply chains 
• Supply chain planning and S&OP 
• Forecasting 
• Supply chain collaboration 
• Supply chain risk 
• Close loop value creation
Examples of Master’s Theses 
• > 80% company assignment 
• Albert Heijn: combining inbound and outbound 
transportation flows 
• DAF: spare parts management 
• Coca Cola: redesign warehouse layout 
• Closed loop supply chains at Philips, Assembleon, Oce, 
Lage Landen 
• Purchasing management at Nedtrain 
• Maintenance of F16 jet fighters 
• Also SMEs (e.g. lean manufacturing projects)
Graduates: Some examples 
Danny Baars Business consultant 
Harm Jan Bech Procurement analyst Enexis 
Hilde Botden Supply chain engineer VDL (Van der Leegte) Group 
Victor Breugem Supply chain planner, FrieslandCampina 
David de Kruijf Supply chain planner Pearle 
Willem Jan Castelijns Warehouse manager Panalpina 
Niels de Rooij Business analyst Ploeger 
Geoffrey Dickenson Operations manager WoonVeilig 
Mark Ebbers Consultant Planon 
Robbert Janssen PhD candidate VU 
John Koers Interim Professional at Yacht 
Robin Law Consultant at Every Angle 
Inna Kostuyek Service analyst Philips Healthcare 
Ronald Sol Teacher HAS Hogeschool 
Dirk van Dooren Supply chain analyst LHC consulting 
Robbie Vughts Head of EMEA Edwards Lifesciences SA
4. Participants’ perspective: 
Inge van Dongen
5. Summary
Closing 
• Information market (Mensa 17.45 – 19.00 hr, with participation from 
companies like Achmea, Rabobank, PwC, Shell & Unilever) 
• Interested in SCM? Master’s student for a day! 
• Career services and alumni relations 
• Admission & application 
• Questions
Master’s student for a day 
Experience what it’s really like to study at Tilburg School of Economics 
and Management: 
• Join a lecture 
• Get in touch with other students 
• Check out our campus, facilities and services 
For hbo students and wo students from other universities 
More information and registration: 
www.tilburguniversity.edu/education/Masters-student-for-a-day-TISEM/
Career support 
Student Career Center and Alumni services 
Guiding you in your career planning process: 
• Career Advice 
• Career Workshops 
• Internships 
• TiSEM Career Mentor Program 
• Center of Entrepreneurhip 
www.tilburguniversity.edu/careercenter 
www.tilburguniversity.edu/alumni-tisem
Admission & Application 
For all students: 
• Enroll via Studielink 
Non TiSEM students who want to enroll in a (Pre-) 
Master also need to: 
• Submit an application for admission 
For more information go to: 
www.tilburguniversity.edu/education/masters-programmes/admissionprocedure/feb/
Questions?

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Master Supply Chain Management 2014

  • 1. Master in Supply Chain Management Prof.dr.ir. Bart Vos Department of Management
  • 2. Agenda 1. Supply chain management – An overview 2. Careers in supply chain management 3. Master in Supply Chain Management at Tilburg University 4. Participants’ perspective: Inge van Dongen, Philips Lighting 5. Closing
  • 3. 1 Supply chain management – An overview
  • 4. What is supply chain management? • “Supply Chain Management is the integration of key business processes from end user through original suppliers that provides products, services and information that adds value for customers and other stakeholders” (Stock and Lambert, 2000). • Supply chains compete, not companies (Christopher and Towill, 2002) • Key issues include multimodal transport, outsourcing, globalization, sustainability, lean management, information systems, collaboration, planning
  • 5. Change from “rigid” to “flexible” manufacturing  Highly standardized products  Focus on cost efficiency Ford: T-Model (“Tin Lizzy”) Detroit, USA, 1908 Rigidity  Breakdown in single tasks  Specialization of jobs  Focus: Intra-organizational  Highly customized products  Focus on differentiation (and cost) Smart: fortwo Hambach, France, 2008 Flexibility  Production/supply networks  Specialization of performance units  Focus: Inter-organizational Example
  • 6. Supply chain complexity: Many supply chain tiers 1st tier supplier OEM (seats) 2nd tier supplier (leather firm) 3rd tier supplier (tannery) 4th tier supplier (farmer) Example Dealer Customer Configuration
  • 7. Supply chain complexity: Many suppliers • Mercedes-Benz E-class • ~ 150 major direct suppliers • Many of them deliver on a JIT or JIS basis Example
  • 8. Supply chain complexity: Many geographic locations Wafer Fabrication Portland Salt Lake City Midget Haemek Santa Clara Arlington Greenock Assembly & Testing Cebu Malacca Penang Bangkok Toa Payoh Prime Distribution Center Swindon Portland Santa Clara Tokyo Hong Kong Example
  • 9.
  • 10. SCM's impact on ROI Source: Christopher, 2005 Supply chain
  • 11. Cost Of Goods Sold (COGS) • Direct costs attributable to the production of the goods sold by a company, including • Cost of materials used in creating the good ("purchasing cost") • Direct labor costs used to manufacture the good ("manufacturing cost") • How to reduce purchasing cost? • Purchasing price • Supplier selection • Global sourcing • Supplier management etc. etc. • How to reduce manufacturing & logistics cost? • Manufacturing footprint • Manufacturing processes • Lean management • Inventory management etc. etc. Supply chain management and operations!
  • 12. COGS at Unilever Example Supply chain and operations costs: ~ 60% of revenues from products
  • 13. Profit impact of purchasing: Reducing purchasing costs vs. increasing revenues 59% 50% 40% 47% 0% 20% 40% 60% 80% 100% Trade Foods Chemical Industry Mechanical Engineering Operative Margin Other Costs Staff Costs Purchasing costs EBIT Margin 3.4 % 2.5 % 5.0 % 3.3 % Lowering purchasing costs by 3 % will have the same EBIT-effect as an revenue increase of … Revenue increase of 52 % 60 % 24 % 43 % PI = PC x PCR EM PC = Purchasing costs in % of revenues PCR = Purchasing costs reduction in % of the purchasing cost EM = EBIT Margin % PI = Profit impact of purchasing as compared to necessary revenue growth Examples
  • 14. 2. Careers in supply chain management
  • 15. The supply chain management profession • Supply chain management is… • Interdisciplinary • Collaborative • Independent of specific industry • Dynamic • Increasingly global • Essential capabilities: • Overarching understanding of functional areas (from finance to marketing) • Analytical skills • Collaborative skills • Major subfields: • Purchasing management • Logistics and distribution management • Production and operations management
  • 16. The link between supply chain management and strategy Product development strategy New product development Competitive strategy Supply chain strategy Purchasing and Supply Operations Distribution Marketing and sales strategy Marketing and sales Support: Finance, accounting, information technology, human resources Consistency and support between competitive strategy, supply chain strategy, and other functional strategies is important
  • 17. “The Hot New MBA: Supply-Chain Management” (Wall Street Journal, June 6, 2013) Source: Wall Street Journal (2003): http://online.wsj.com/news/articles/SB10001424127887324423904578523591792789054
  • 18. 3. Master in Supply Chain Management at Tilburg University
  • 19. Positioning of MSc in SCM Starting positions • Manufacturing: Entry management positions in supply chain, operations, purchasing, or logistics • Service industries: Entry management positions at logistics service providers • Consulting: Generalist or specialist Knowledge Scientific advances in purchasing, production/ operations, distribution, and other advanced topics Skills Qualitative and quantitative research skills required for academic studies and practice Additional practical skills (design, planning, modeling, ICT, collaboration, coordination) Teaching policy • Strong research focus and academic excellence • Strong links to practice Mindset Analytical, problem-solving, collaborative Labor market Currently about 2 months to find first job, alumni feed back generally positive, still in high demand
  • 20. Curriculum (August Entrants) Unit 1 Unit 2 Unit 3 Unit 4 Purchasing Management Production Management Distribution Management Research Skills SCM Corporate Entrepreneurship Supply Chain Collaboration Planning, Modeling, and ICT Skills Master Thesis Skills training and topic definition Extended proposal development under supervisor Full-time research Thesis: • Heavy unit 1 • Optimal sequence • Relatively fast
  • 21. Curriculum (January Entrants) Unit 1 Unit 2 Unit 3 Unit 4 Purchasing Management Production Management Distribution Management Research Skills SCM Organization Theory Supply Chain Collaboration Planning, Modeling, and ICT Skills Master Thesis Skills training and topic definition Extended proposal development under supervisor Full-time research Thesis: • Heavy unit 3 • Less optimal sequence • Limited flexibility at the end
  • 22. Course example: “Collaboration game and advanced topics” • A simulation game to reinforce supply chain fundamentals and apply advanced methods • “The Fresh Connection” Supply Chain Components Finished product Supply Production Distribution Purchasing Operations Sales Reflect  Discussions  Presentations Conceptualize  Lectures  Guest speakers • Web-based simulation of a fresh juice producer • Goal: Highest ROI (costs, revenue, investments) • Cross-functional teams • Decision-making at the tactical/strategic level • Six rounds with increasing task complexity Experience  Feedback from the simulation Apply  Rounds of play  Exercises • (Advanced) topics to address: • Supply chain fundamentals • Supply chain strategy and its implementation • Agri-food supply chains • Supply chain planning and S&OP • Forecasting • Supply chain collaboration • Supply chain risk • Close loop value creation
  • 23. Examples of Master’s Theses • > 80% company assignment • Albert Heijn: combining inbound and outbound transportation flows • DAF: spare parts management • Coca Cola: redesign warehouse layout • Closed loop supply chains at Philips, Assembleon, Oce, Lage Landen • Purchasing management at Nedtrain • Maintenance of F16 jet fighters • Also SMEs (e.g. lean manufacturing projects)
  • 24. Graduates: Some examples Danny Baars Business consultant Harm Jan Bech Procurement analyst Enexis Hilde Botden Supply chain engineer VDL (Van der Leegte) Group Victor Breugem Supply chain planner, FrieslandCampina David de Kruijf Supply chain planner Pearle Willem Jan Castelijns Warehouse manager Panalpina Niels de Rooij Business analyst Ploeger Geoffrey Dickenson Operations manager WoonVeilig Mark Ebbers Consultant Planon Robbert Janssen PhD candidate VU John Koers Interim Professional at Yacht Robin Law Consultant at Every Angle Inna Kostuyek Service analyst Philips Healthcare Ronald Sol Teacher HAS Hogeschool Dirk van Dooren Supply chain analyst LHC consulting Robbie Vughts Head of EMEA Edwards Lifesciences SA
  • 27. Closing • Information market (Mensa 17.45 – 19.00 hr, with participation from companies like Achmea, Rabobank, PwC, Shell & Unilever) • Interested in SCM? Master’s student for a day! • Career services and alumni relations • Admission & application • Questions
  • 28. Master’s student for a day Experience what it’s really like to study at Tilburg School of Economics and Management: • Join a lecture • Get in touch with other students • Check out our campus, facilities and services For hbo students and wo students from other universities More information and registration: www.tilburguniversity.edu/education/Masters-student-for-a-day-TISEM/
  • 29. Career support Student Career Center and Alumni services Guiding you in your career planning process: • Career Advice • Career Workshops • Internships • TiSEM Career Mentor Program • Center of Entrepreneurhip www.tilburguniversity.edu/careercenter www.tilburguniversity.edu/alumni-tisem
  • 30. Admission & Application For all students: • Enroll via Studielink Non TiSEM students who want to enroll in a (Pre-) Master also need to: • Submit an application for admission For more information go to: www.tilburguniversity.edu/education/masters-programmes/admissionprocedure/feb/