How to Troubleshoot Apps for the Modern Connected Worker
Cv of tahir hussain with Master Degree & Experience
1. Tahir Hussain
Dubai, UAE
Mobile: +971-55-9941295
Driving License: Valid UAE Driving License
Email: tahir1982@live.com
• Objective:
An opportunity to exploit and apply my knowledge, skills and talent as a Telecom
professional, IT professional on behalf of growing and visionary enterprise/organization to
make a solid contribution for dynamic goals and futuristic growth of success of enterprise.
• Carrier Summary:
• 2 years experience as a Telecom & IT Engineer & Customer Services Officer.
• 2 years experience as a Social Activist & Medical Representative in Sales & Marketing.
• 2 years experience as a Lecturer in Education & Training.
• Professional Qualifications:
1. MS (Telecom & Networking) Bahria University Islamabad
2. BS (Information Technology) IBMS Agricultural University Peshawar
• Professional Experience: Telecom RF Engineer
(TIA Group of Companies, Dubai UAE, Jan 2014- June 2015)
Etisalat/Du Projects:
RF validation and optimization/ 4G LTE Flexi BTS Installation & Integration
Duties and Responsibilities:
1. RF validation and optimization:
- RF validation & optimization for 2G and 3G.
- Report Analysis using TEMS and NEMO software.
• EIRP Testing:
• Coverage Testing:
• Lift testing.
• Walk testing.
- Spillage testing
- Drive testing
- Hand over testing
• Functionality Testing:
- Short call testing
- Long call testing
- GPRS testing
- Message testing
• Post Processing:
- Analyzing & Extract the results.
• Report Designing:
- Making & Submitting the reports
to the Administration/
management.
• Tools Used as:
- TEMS Investigation 8, 9, 14.2
- NEMO outdoor 4, 5
- MapInfo Professional 8.5, 10.0,
11.0, 11.5
- ACTIX
- Test Transmitter WCDMA, CW
- Consultix
2. 2. LTE/ 4G Flexi BTS Installation & Integration:
• Site Survey (IBS & LOS).
• Design report preparation of the survey.
• Implementation work.
- Installation of power module (FPMA).
- Installation of system module (FSMF).
- Installation of RF module (FXEB).
- Installation of GPS Antenna.
- Integration with 2G & 3G.
• IT Engineer & Customer Support Officer (CSO)
(Acti Computer Int. LLC, Dubai UAE, 2013- 2014)
Duties and Responsibilities:
• Modify configuration setting, provide technology/support activities.
• LAN and WLAN configuration and troubleshooting.
• Troubleshooting/installation operating systems i.e. Windows, Windows7, Windows8.
• Managing and maintaining Routers, Switches & other network operations.
• Site survey, planning and designing.
• Structure cabling like straight & crossover cabling.
• Providing Technical Support resolving hardware/software issues.
• Providing Desktop support for new emerging hardware/software technologies.
• Dealing with customers on behalf of their queries.
• Create and deliver solutions, getting feedback from customers.
• Technical Support Engineer & Customer Services Officer (CSO)
(Zong Telecom Company, 2010-2012)
Duties and Responsibilities:
• Managing a broad range of installation, upgrading and troubleshooting.
• Increase stability and system performance, store customer’s data, enhance performance
of remote access, and assess disaster recovery.
• Design, Site surveying and structure cabling.
• LAN and WLAN configuration & modify configuration setting, provide
technology/support activities and preserve Smooth-running operation.
• Providing Technical Support, resolving hardware and software issues.
• Providing Desktop Support to the customers and technicians on field.
• Modify configuration setting, provide technology/support activities and preserve
Smooth-running operation.
• Entry of data of different customers.
• Create and deliver solutions for customers properly.
• Dealing with customers and providing the best solutions for their inquiries.
3. • Sales & Marketing Experience Medical Rep
(Hussain Pharmaceutical Company, 2008-2009)
Duties and Responsibilities:
• Visiting/ discussion with Doctors & other Physicians about Medicines/products.
• Visiting/ discussion with medical stores personnel about different stuffs.
• Taking orders accordingly from Doctors and medical shops.
• Handling research of market values about medicines & others company products.
• Reveals & Discussing markets views & values about promotion of company products
with the company managements.
• Site & Social Organizer (SSO)
(Al-Noor Welfare Organization, 2007-2008)
Duties and Responsibilities:
• Collecting info for welfare activities from people in rural areas.
• Making survey report accordingly to prior info.
• Contribution & sponsoring for boring wells/tube wells for potable water & irrigation
facilities in rural areas.
• Sponsoring for small roads & pedestrians ways construction for the feasibility of
movement of villagers/cattle in rural areas.
• Donations for other social development activities like marriages & other good will’s
activities in society.
• Lecturer Ship & Teaching Experience Lecturer
(Islamia Girls/Chinar Public School & College, 2005-2007)
Duties and Responsibilities:
• Teaching ITs, Telecoms, Computer Sciences, Commerce and Business Subjects to
Graduate Classes.
• Teaching English, Urdu, Mathematics, Islamic and Social Studies Subjects to Under
Graduate Classes.
• Maintaining Academic Records & Rules Regulations.
• Encouraging Motivation of Students & Supervising of Academic Discipline.
• Coordinating Institutional Management Personnel, Students & Employees Affairs.
• Professional Course:
CCNA Course
• Routing and Networking Basics, Network Fundamentals (Module 1).
• Routing Configurations, Routing Protocols and Concepts (Module 2).
• Switching and Switching Configuration, LAN Switching and Wireless (Module 3).
• WAN Technologies, Accessing the WAN (Module 4).
• ONT Optimizing Converged Cisco Networks (Module 5).
4. MCSE Course
• Windows, DNS, DHCP, WINS Server, Active Directory.
• Functional Competencies & Skills:
I have developed IT, telecom, network and technical skills. I have extensive knowledge in
telecom as well as in network upgrading, testing, troubleshooting & administration support. I
have high expertise in operation, analysis, installation, monitoring and evaluation LAN/WAN
network systems. I am capable for making decision quickly.
I have the following expertise.
• Problems Analysis
• Testing and Troubleshooting
• Technical Support
• System Application Software
• Business Process Optimization
• Interpersonal Skills:
• Highly developed interpersonal skills with an ability to work with multicultural and
multidisciplinary teams.
• Ability to work both independently and as a team player.
• Excellent communication skills (written and verbal).
• Dynamic leadership and quick decision making qualities.
• Excellent analytical, observational and motivational skills.
Moreover I can pursue for all kind of duties and responsibilities on behalf of organizational
nature for success and futuristic growth, INSHA’ALLAH.
• Personal Information:
• Father’s Name: Noor Hussain
• Marital Status: Married
• Nationality: Pakistan
• Driving License: Valid UAE Driving License
• Present Address: Hor Al Anz, Deira Dubai, United Arab Emirates, UAE
• Languages:
• English, Urdu and Pakhto
• Interest / Hobbies:
• Study and Internet surfing