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Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
Css classes 11 13 superceded - stakeholder involvement 111909
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Css classes 11 13 superceded - stakeholder involvement 111909

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Lessons 11-13 (superceded) for Grad Course on CSS (from UTCM Report #08-14-03 "Making Mobility Improvements a Community Asset: Transportation Improvements Using Context-Sensitive Solutions")

Lessons 11-13 (superceded) for Grad Course on CSS (from UTCM Report #08-14-03 "Making Mobility Improvements a Community Asset: Transportation Improvements Using Context-Sensitive Solutions")

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  • Insert aerial
  • Insert aerial photo
  • For class 13, do a round robin of presentations on the PI techniques and plans followed by discussion. Prepare a sign-up sheet for students showing the techniques they can choose from (each student must select a different one (possibly two students on Delphi).
  • Transcript

    • 1. Context Sensitive Solutions in TransportationClasses 11-13 Planning, Environmental Analysis and Design CSS and Constructive Involvement of Stakeholders and Public 1
    • 2. Context Sensitive Solutions in TransportationWhy involve the public? Planning, Environmental Analysis and Design …Then what happens? 2
    • 3. Context Sensitive Solutions in TransportationReality Planning, Environmental Analysis and Design “It is possible to influence a project outcome from the start. It is more difficult when you join the process in the latter stages.” 3
    • 4. Context Sensitive Solutions in TransportationCharacterization example Planning, Environmental Analysis and Design 4
    • 5. Context Sensitive Solutions in TransportationEffective participation Planning, Environmental Analysis and DesignNecessary steps 5
    • 6. Context Sensitive Solutions in TransportationWhy public involvement Planning, Environmental Analysis and Design • Gain public acceptance and ownership – Project approval – Project funding – Avoid delays, controversy – Satisfy public, stakeholders – Avoid rework and costs 6
    • 7. Context Sensitive Solutions in TransportationWhy public involvement Planning, Environmental Analysis and Design• Better understand needs and issues• Develop partnerships with stakeholders and interested parties – Public, stakeholder support – “Ownership” – Possible funding – Auxiliary or support projects • Coordination • Mutual support, benefit – Facilitate decision process 7
    • 8. Context Sensitive Solutions in TransportationWhy public involvement Planning, Environmental Analysis and Design• Show desire to cooperate• Do things right (transparently)• It’s required for most projects – Any project with environmental requirement • Federal projects • Federal funding – Most agency project development processes• Basic principle of CSS 8
    • 9. Context Sensitive Solutions in TransportationPublic input Planning, Environmental Analysis and Design DocumentationIdentify ValuesContext Criteria Needs Problems Vision Benefits Preferred Opportunities Evaluation Impacts Alternative Issues Identify AlternativesStakeholders Public Input Human and Natural Environment Technical Analysis and Design 9
    • 10. Context Sensitive Solutions in TransportationWhat happens in PI? Planning, Environmental Analysis and Design • Inform the public • Receive suggestions, opportunities • Hear issues, concerns • Receive feedback – Context  Preferred alternative • Work out challenges • OPEN DISCUSSION Project Development Environmental Process 1 0
    • 11. Context Sensitive Solutions in TransportationGoals Planning, Environmental Analysis and Design• Continuous information flow…• In all directions…• Easily, comfortably, conveniently…• Comprehensibly…• Addressing timely topics…• Enabling exchange of ideas…• and focused toward incremental decisions 1 1
    • 12. Context Sensitive Solutions in TransportationRead for next class Planning, Environmental Analysis and DesignAASHTO Guide for Achieving Flexibility inHighway Design, Section 2. 1 2
    • 13. Context Sensitive Solutions in TransportationExample Planning, Environmental Analysis and Design I-30/I-35W Interchange Reconstruction Downtown Ft. Worth 13 13
    • 14. Context Sensitive Solutions in TransportationProject Planning, Environmental Analysis and Design• Existing elevated freeway over Lancaster Avenue• Project – Reconstruction – Capacity and safety improvements 1
    • 15. Context Sensitive Solutions in TransportationInitial plan Planning, Environmental Analysis and Design• Initial plan – west leg – Widened elevated structure• Community reaction – Opposition – Lawsuit – Leadership interest to find better solution 1
    • 16. Context Sensitive Solutions in TransportationStakeholder goals Planning, Environmental Analysis and Design• Objectives/concerns – Replace aging structure – Increase interchange capacity – Increase safety • Merges, weaves • Design speed • Sight distances – Improve aesthetics • Freeway • Barrier – Historic preservation – Permit T&P building revitalization – Redevelopment 1
    • 17. Context Sensitive Solutions in TransportationApproach Planning, Environmental Analysis and DesignInitial alternatives• Existing alignment – Elevated – At-grade – Depressed• New alignments Visualization of preferred alternative (SDH&PT, FHWA, 1991) 1
    • 18. Context Sensitive Solutions in TransportationRelocated west leg Planning, Environmental Analysis and Design 1
    • 19. Context Sensitive Solutions in TransportationImproved ramps Planning, Environmental Analysis and Design 1
    • 20. Context Sensitive Solutions in TransportationLancaster Avenue Planning, Environmental Analysis and Design 2
    • 21. Context Sensitive Solutions in TransportationExample Planning, Environmental Analysis and Design Former state highway route modified to support business district revitalization, Culver Blvd., Culver City, CA 21
    • 22. Context Sensitive Solutions in TransportationExample Planning, Environmental Analysis and Design Former state highway route modified to support business district revitalization, Culver Blvd., Culver City, California 22
    • 23. Context Sensitive Solutions in TransportationLevels of PI Planning, Environmental Analysis and Design • Informing • Placation Public • Consultation Achieving? Involvement • Partnership Goals • Delegated power 2 3
    • 24. Context Sensitive Solutions in TransportationBenefits of effective PI Planning, Environmental Analysis and Design• Educate public• Build credibility• Decisions reflect community values• Promote community ownership• More interaction between decision-makers and constituents• Decision-makers understand corridor values and concerns• Focus on solutions rather than problems• Reduce controversy• Avoid delays 2 4
    • 25. Context Sensitive Solutions in TransportationBasic steps Planning, Environmental Analysis and Design1. Set objectives for PI program2. Identify stakeholders and others to be involved3. Establish basic strategy and approach4. Select/adapt techniques and tools5. Continuously evaluate results6. Adjust approach to improve effectiveness7. Keep focus on aiding decision-making 2 5
    • 26. Context Sensitive Solutions in TransportationEssential components Planning, Environmental Analysis and Design Present Listen Exchange 2 6
    • 27. Context Sensitive Solutions in TransportationTypical stakeholders Planning, Environmental Analysis and DesignPublic Agencies• Facility users • Elected, appointed officials• Adjacent property • Federal, state, local agency owners staff• Local, area residents • Transportation• Developers • CorridorInterest groups • Other• Community groups • MPO, RPO staff• Business operators • Environmental• Advocacy groups regulatory/resource agencies 2 7
    • 28. Context Sensitive Solutions in TransportationQuestion Planning, Environmental Analysis and Design Who would be stakeholders for a project in College Station along University Drive between FM 2818 and SH 6? 2 8
    • 29. Context Sensitive Solutions in TransportationObtaining participation Planning, Environmental Analysis and Design1. Contact lists• Start with local agencies – Mailing lists – Previously active interests – Key persons and organizations – Normal contact methods• Public and special interest groups – Neighborhood, business associations, groups – Service groups – Advocacy, interest groups• Resource agencies – Environmental regulatory/resource agencies 2 9
    • 30. Context Sensitive Solutions in TransportationObtaining participation Planning, Environmental Analysis and Design2. Additional• Announcements – Public meetings, events, schools, religious services – Service organizations – Posters in public places – Flyers – Local media – TV, radio, newspapers – Websites• Press releases• Mailings - postal, electronic• Networking 3 0
    • 31. Context Sensitive Solutions in TransportationQuestion Planning, Environmental Analysis and Design For a project to build a trolley system running the length of Research Parkway, Kimbrough, and Joe Rout to connect east and west campus, how would you obtain stakeholders for your public involvement program? 3 1
    • 32. Context Sensitive Solutions in TransportationStakeholder desires Planning, Environmental Analysis and DesignMost frequent stakeholder desires• Lead agencies – Low cost – Safety – Efficient use of resources – Low maintenance• Public – Safety – Environmental compatibility – Low cost – Low disruptionSource: North Carolina State University 3 2
    • 33. Context Sensitive Solutions in TransportationSome PI techniques Planning, Environmental Analysis and Design• Brainstorming* • Hotlines• Briefings • Information bureau (phone)• Charrettes* • Key person interviews*• Citizens advisory committees • Newsletters• Delphi exercises* • Open houses• Dialog facilitation • Public opinion surveys*• Drop-in centers • Public meetings• E-mail • Public hearings• Electronic town meeting • Site visits• Electronic bulletin board • Speakers bureaus• Fact sheets • Visioning*• Fliers • Workshops*• Focus groups 3 • Websites* 3
    • 34. Context Sensitive Solutions in TransportationReading assignment Planning, Environmental Analysis and DesignRead about techniques (at least those listed)before next class:• Public Involvement Toolbox http://transportation.ky.gov/envanalysis/pi/pitoolbox.html• Public Involvement Techniques for Transportation Decision-making http://www.fhwa.dot.gov/REPORTS/PITTD/cover.htm 3 4
    • 35. Context Sensitive Solutions in TransportationKey person interview Planning, Environmental Analysis and Design• One-on-one discussion on specific topics – To obtain information – Use early in process or before decision-making• Expert or community leader• Rapidly identifies • Histories • Potential obstacles • Issues • Resources • Opportunities • Stakeholders • Sensitivities • Approaches• Quick way to gain broad perspective• Helps to establish working relationship, trust• Be careful to get interviewees representing all perspectives 3 5
    • 36. Context Sensitive Solutions in TransportationBrainstorming Planning, Environmental Analysis and Design• Fine way to: – Engage people – Obtain information and ideas – Break down communications barriers• Exercise in free thinking led by facilitator• Small groups (up to about 15)• Address specific topics• The more suggestions the better• Must have facilitator participants trust• Usable at any point in process 3 6
    • 37. Context Sensitive Solutions in TransportationSurveys Planning, Environmental Analysis and Design• Assess samples of population to learn stakeholder attitudes on certain questions• Identify issues, opposition before becoming public controversy• Personal, phone, mail, e-mail/website• Know how responses will be used to properly design survey• Requires specific questions that can be answered directly• Be brief• Requires trained professionals 3 7
    • 38. Context Sensitive Solutions in TransportationSurvey Planning, Environmental Analysis and Design 3 8
    • 39. Context Sensitive Solutions in TransportationVisioning Planning, Environmental Analysis and Design• Vision – describes the ideal outcome• Great way to start a constructive PI process• Work cooperatively to establish a direction• Requires broad participant diversity for success• Vision must be based in reality• Requires – Stakeholders – Interest groups – Resource experts – Constructive participants – Focus 3 9
    • 40. Context Sensitive Solutions in TransportationCharrette Planning, Environmental Analysis and Design• Use “experts” to develop ideas for a project – Use where extensive thinking is needed – Any level of detail – Early or to address specific details – Requires a lot of careful preparation – Start with a vision, clear statement of needs, and desired outcomes• Can create strong partnerships• Can energize a constituency• Requires sufficient experts and volunteers• Don’t use if you will not use results 4 0
    • 41. Context Sensitive Solutions in TransportationCitizen advisory comm. Planning, Environmental Analysis and Design• Representative group of stakeholders – Diverse – Working – Should be bellwether of community• Meets regularly to discuss issues, ideas• Reports to sponsoring agency• Consensus sought but not required• Usually has important role in or influencing decision-making process• A working group 4 1
    • 42. Context Sensitive Solutions in TransportationCitizens advisory comm. Planning, Environmental Analysis and Design 4 2
    • 43. Context Sensitive Solutions in TransportationWorkshop Planning, Environmental Analysis and Design• Great opportunity for diverse group to – Generate ideas – Share information – Address issues – Build consensus• Requires – Strong facilitator – Clear purpose and tasks – Breakout groups of about 15 or less – Participant respect for others’ perspectives – Effective planning 4 3
    • 44. Context Sensitive Solutions in TransportationMeeting comments Planning, Environmental Analysis and Design 4 4
    • 45. Context Sensitive Solutions in TransportationDelphi exercise Planning, Environmental Analysis and Design• Used to help – Weight importance or priority – Supports • Evaluations of alternatives • Prioritizing implementation• Generates consensus through convergence from detailed work process• Iterative process of weighting compared importance• Requires – Expert facilitator – Detailed plan – Diverse constructive participants 4 5
    • 46. Context Sensitive Solutions in TransportationWebsite Planning, Environmental Analysis and Design• Use to disseminate or obtain information – Detailed project information – Upcoming events – Frequent updates – Input on specific topics• Requires creative team of – Writers – Web designers – Subject experts• Does not obtain random sample of feedback 4 6
    • 47. Context Sensitive Solutions in TransportationWorking with media Planning, Environmental Analysis and Design• Very influential resource• Can use to – Disseminate information – Generate interest• Best strategy – Be proactive • Provide press releases • Provide interviews on media’s own schedule – Provide responses to all requests • Answer all questions honestly • Be helpful 4 7
    • 48. Context Sensitive Solutions in TransportationBrochure Planning, Environmental Analysis and Design 4 8
    • 49. Context Sensitive Solutions in TransportationFor success Planning, Environmental Analysis and Design• Select technique that fits – Need – Type of information to be exchanged – Desired end results – The point in the project development process where to be used• No technique meets all needs• PI program must meet all segments – Stakeholders – Public 4 9
    • 50. Context Sensitive Solutions in TransportationHard-to-reach public Planning, Environmental Analysis and Design• Elderly• Handicapped• Ethnic groups• Economically disadvantaged• Lesser educated• Need specific directed efforts to engage them – Through their community leaders – In their own environment 5 0
    • 51. Context Sensitive Solutions in TransportationOvercoming opposition Planning, Environmental Analysis and Design (an entire class in conflict resolution)• Opposition, controversy often occur• Talk to opposing, concerned people, groups – Informally – Identify concerns – Determine actual reasons for concerns – Solicit suggestions for solutions – Commit to considering suggestions – Respond with solidly supported answers• Involve constructive people in process 5 1
    • 52. Context Sensitive Solutions in TransportationEffective PI Planning, Environmental Analysis and DesignIngredients for success• Listen• Be honest and complete• Show respect everyone• Believe in PI• Speak their language• View from their perspective• Find the influencers• Build ownership in PI process 5 2
    • 53. Context Sensitive Solutions in TransportationMeasuring effectiveness Planning, Environmental Analysis and Design Underlying qualities of effective PI • Equity – access to decision-making • Information – early, clear, continuous • Methods – diverse to involve and engage public • Responsive – consider input in making decisions 5 3
    • 54. Context Sensitive Solutions in TransportationMeasuring effectiveness Planning, Environmental Analysis and Design • Establish clear PI objectives • Use quantifiable measures to assess success • A few examples – Meeting attendance – Number of people providing comments – Geographic dispersion of involvement opportunities – Percentage of interest groups represented – Percentage of study area non-English languages for which information is produced 5 4
    • 55. Context Sensitive Solutions in TransportationIneffective PI results Planning, Environmental Analysis and Design• Public concerns not reflected in project design• Lack of understanding of benefits• Public and media scrutiny and mistrust• Controversy• Hesitant decision-makers• Delays• Litigation• Rework• Added costs 5 5
    • 56. Context Sensitive Solutions in TransportationExercise Planning, Environmental Analysis and Design1. You are an engineer or planner for the state DOT. You are to develop a grade separation at the intersection of Wellborn and George Bush. You widely advertise a public information meeting. The meeting is attended by a small group of people, but they include the mayor, city engineer, city manager, president of the chamber of commerce, and all city council members. Every elected official from this community attended. The unanimous response by those at the meeting is that the project is good for the community. • Is the public involvement process effective so far for this project? Please explain in ½ - 1 page (single spaced). Due by start of class one week from today. 5 6
    • 57. Context Sensitive Solutions in TransportationExercise Planning, Environmental Analysis and Design2. You are an engineer or planner for a consulting firm. You are to develop a street extension (collector) that will connect the east College Station Emerald Forest and Windwood neighborhoods by extending Appomattox Drive south about 6,000 feet from Switch Station Road to North Forest Parkway. You widely advertise that preliminary ideas will be presented at the next city council meeting. The meeting is packed and after much questioning of you by the council, the council response to your ideas are favorable. The meeting was broadcast on the city’s cable channel, and the news article and an editorial in the next day’s Eagle sound like your idea was not opposed. • What public input (if any) do you still need to seek? Please explain why in ½ - 1 page (single spaced). Due by start of class one week from today. 5 7
    • 58. Context Sensitive Solutions in TransportationReading assignment Planning, Environmental Analysis and DesignRead• Public Involvement Toolbox http://transportation.ky.gov/envanalysis/pi/pitoolbox.htmlResource• Public Involvement Techniques for Transportation Decision-making http://www.fhwa.dot.gov/REPORTS/PITTD/cover.htm 5 8
    • 59. Context Sensitive Solutions in TransportationFor Class 13 Planning, Environmental Analysis and Design1. Read about PI techniques2. Before leaving, sign up to report on one PI technique3. For Class 13, write and present 1-2 pages on how you would use that technique in a PI program for the Wellborn-Bush grade separation Specify stakeholder types to be involved. Describe your plan. 5 9

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