SunGard Managed Services Brochure
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SunGard Managed Services Brochure



SunGard Availability Services’ Managed Hosting services put you firmly in control of your IT....

SunGard Availability Services’ Managed Hosting services put you firmly in control of your IT.

We take away the vital but mundane daily chores, freeing your IT team to focus on projects that add real value to the business. We host your systems in one of our secure, highly resilient data centres, but leave you in full command of the applications that drive your operation. This means you benefit from best of breed technology infrastructure with round the clock monitoring and support by highly skilled IT professionals.

You’re in charge so you specify the availability levels and recovery times your business demands. That way you only pay for the protection you need. You get an improved service, security, and peace of mind. You get value for money and experience spanning nearly four decades on tap. You get everything, in fact, except the headaches.



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    SunGard Managed Services Brochure SunGard Managed Services Brochure Document Transcript

    • DOES IT DRIVE YOUR BUSINESS FORWARD OR HOLD IT BACK? Are you frustrated by the Perhaps you’ve thought about constraints IT puts on outsourcing but don’t want your business? to relinquish control. Yet, increasingly, you find that your Does the thought of losing expensive IT staff are forced to a critical business application spend valuable time firefighting keep you awake at night? or carrying out routine And how vulnerable are you housekeeping tasks. to security breaches? Surely there must be a better way. Infrastructure issues, system limitations and lack of specialist expertise can mean the IT service you deliver to the business is best described as patchy. “SunGard is the only complete solution provider.” The Forrester Wave™: Disaster Recovery Service Providers, Q1 2006, Forrester Research Inc. March 24, 2006 s t r u c t u re M Infra an e in ag nc em le el en xc 2010 tE 2010WI NNER
    • WHO’S IN CONTROL, YOU OR YOUR IT?SunGard Availability Services’ Managed You’re in charge so you specify theServices put you firmly back in control availability levels and recovery timesof your IT. We take away the vital but your business demands. That way youmundane daily chores, freeing your only pay for the protection you need.IT team to focus on projects that addreal value to the business. You get an improved service, security, and peace of mind. You get value forWe will host your systems in one of money and an experience spanningour secure, highly resilient data centres, five decades on tap. You get everything,but leave you in full command of the in fact, except the headaches.applications that drive your operation.This means you benefit from best of breedtechnology with round-the-clock-monitoringand support by highly skilled IT professionals.“Today’s managed services should allow the client to retain control of those aspects of the technology stack perceived as important to its core business.” BroadGroup, Managed Services Europe, April ’06
    • WHY CHOOSE MANAGED SERVICES FROM SUNGARD?Because they give you: Time – We take complete responsibility Reduced costs – On premises, for day-to-day management of your IT infrastructure and other overheads**. enterprise, liberating you to focus on your core business*. Space savings – Relieving pressure on office accommodation. Flexibility – You choose the availability levels and recovery times of your IT Greater data control – Through systems to match your business needs. unified server management. Security – We strengthen and Source: IDC Outsourcing Business protect you from increasingly complex Continuity Needs: Ensuring Information threats, both physical and virtual. Our Availability While Ensuring ROI, managed firewall service foils attacks June 2003: through constant testing and monitoring. * Improved utilisation of IT/network staff in supporting more employees Scalability – You gain competitive by nearly 37%. advantage by sharing a resource that can be scaled up, or down, as your **Lowered IT capital expenditures business changes. by more than 20%. Consistency – Our years of experience and project management expertise ensure your IT function runs just as it should, with no surprises. Compliance – Better documentation and change control procedures to comply with statutory obligations.
    • MANAGED SERVICES AT A GLANCE Secure Hosting Services – Provided within highly resilient data centre space as either rack space or caged Con sult ing area with redundant power supplies. All of which is supported with help desk services and intelli gent hands. Platform & Device Monitoring – Sec ure Monitoring and portal reporting H Ser osting vice services by device, platform, s application, database or website. Security & Network Management – Providing firewall management as well as intrusion detection and penetration P Dev latform ice testing services coupled with internet Mo & nito ring and network access. OS & Database Management – Managing equipment, operating systems, and databases as well as Sec urit y providing load balancing solutions. Man & Net age wor men k t Vaulting Services & Data Replication – Automated off site backup, archive and retrieval of data as well as mirroring solutions. O/S & Man Datab age ase men t Vau & D lting S ata ervi Rep ces lica tion
    • SunGard Availability ServicesSunGard Availability Services delivers secure, resilient IT infrastructure and organisational availability servicesthrough a unique combination of scalable, managed IT production environments and Workplace Recoverycentres, with the added benefit of remote access solutions for your workforce: Connected via our privatenetwork across our multiple locations and all supported by experience gained from five decades of keepingbusinesses resilient.Managed Services Recovery ServicesSunGard’s Managed Services give you the IT resources Interruptions to business are difficult to predict, butand skills you need to ensure availability, reliability, SunGard customers know that when disaster strikes,security and cost-efficiency. Yet we leave you in full they are always ready. With the widest range ofcontrol of the systems, applications and data that effective solutions SunGard ensures that any businessdrive your business forward. Meanwhile our impact is minimised, returning you quickly back toenterprise-class Infrastructure as a Service ‘private business as’ delivers computing power, data storage,security and connectivity for almost zero CAPEX. BCM Software Our industry leading suite of BCM Software allowsConsulting Services you to develop a world-class BCM regime, to manageWe help you get risks under control, thereby your preparedness, and any business interruptionssafeguarding your profits, operations, customers and you experience. It ensures your staff and customersreputation by leveraging our industry-acknowledged are fully informed, and that the right people andoperational risk management expertise. From resources are deployed at the right continuity management to the full lifecycleof technological solutions, we deliver results uniqueto your business because our start point is alwaysyour business Kingdom & Information Availability you can trustEuropean Head Office SunGard Availability Services understands how12-13 Bracknell Beeches, vital Information Availability is to protectingOld Bracknell Lane West, key operations, servicing customers, preservingBracknell, Berkshire reputation,maintaining profitability and engenderingRG12 7BW stakeholder confidence. Over 10,000 customers trust us to keep their people and informationt: 0800 143 413 connected. Trust us to do the same for you.e: infoavail@sungard.comw: