Geoff Mulgan, Nesta (National Endowment for Science Technology and the Arts) Keynote Presentation at Scottish Leaders Forum plenary event on "Supporting Resilient Communities: the Role of Public Service Leaders". 2 November 2012

1. Scottish Leaders Forum
November 2012
Geoff Mulgan

3. • Community as nostalgia – the glorious
1950s
• Community as politicians’ rhetoric - Big
Society, Active Community
• Community as something done to poor
people by professionals
• Community as punishment (‘community
service’)
• Community as intrusive neighbours

4. Sonar – Serendipity networking
• a mobile app that tells you when your friends and friends’ friends
are nearby, revealing the hidden connections and small world moments
you might have otherwise missed
• By leveraging social and location data from networks like Twitter, Facebook,
Foursquare and LinkedIn, Sonar gives you context about the people surrounding you,
and helps introduce you to relevant people who share your interests, friends
and professional contacts

9. 1 Resilience, 2 community
innovations, 3 systems change

10. RESILIENCE

11. • The positive effect of community - 148 studies
high levels of social integration conferred a
50% increased likelihood of survival (and
happiness correlates with knowing your
neighbours)
• The negative effect of community -
neighbourhood effect long thought to damage
socially excluded (but latest Scottish research
calls into question).

12. Which kind of community?

14. How do you cope
in a crisis?

15. Assets Capabilities Connections
Self
Community
Systems

16. Assets Capabilities Connections
Self
Community
?
Systems

17. COMMUNITY
INNOVATIONS

18. Community as owner

19. Community as eyes and ears

20. Community as shared resources:
collaborative consumption (books to cars)

21. Community as support structure

22. Community as prescription
GP practice
Newcastle
Clinicians
Voluntary sector
Health trainer
Social prescribing
Activities, support,
connections
22

23. Community: turning strangers into
neighbours

25. Community as teacher

26. Community as target for investment

27. Community as self-determination
Neighbourhood challenge

28. Community as shared decision-making

29. Community as prevention
29

30. Community as a way of seeing: WARM

31. The Relational State?
To, for and with

32. state Government delivers
packages of service to
passive citizens
citizen

33. More reciprocal relationships
with citizens and between citizens
Citizen
State
Citizen

34. Embedded public services … schools, GPs, rural
buses, mutualised post office; mobilisation as well
as management

35. SYSTEMS

37. Systemic change
To get from here... ...to here...
...many things need to change in tandem

38. Transforming a system
New Recalibrated
technologies, prod markets
ucts and services
Behavioural
New policies and
change, communit
regulations
y action

39. Transforming the eldercare system?
New technologies, Recalibrated markets
products and services
Social Impact
Bonds, PBR
Age Unlimited Scotland
People Powered Health
New policies and Behavioural change,
regulations community action

40. Is there any other way to sustain
public value with less money?