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Implementing an HRIS at Flextronics: A Global JourneyImplementing an HRIS at Flextronics: A Global Journey
Debi Hirshlag
September 2010
Design. Build. Ship. Service.
The Partnership
2
Setting the Context: Where We Are So Far
Location(s)
Records Added
at Go Live
Go Live Date
at Go Live
US/Canada 15,000 May 2009
Mexico 30,000 March 2010
China Pilot/India 57,000 July 2010
Today – 107,000+ Active Records
3
Getting Started: Selecting the Core HR Project Team
Role
HRIS Implementation
Experience
HR Executive Sponsor
HR Project Sponsor
Role
None
None
Experience
HR Project Sponsor
HR Project Lead
Change Management Lead
o e
None
Noneg g
HRIS Lead
Testing Lead
Outsourced SAP
Outsourced SAP
4
Getting Started: Kicking off the Project
Project Team IntroductionsProject Team Introductions
Show Sponsorship
Global Design
5
Getting Started: Global Design
Pre Work: Inventory Country-Specific
First Meeting
y y p
Business Processes
Out-of-the-Box Workday Review
Lean Training
Detailed Business Process Reviews
6
Getting Started: Global Design
Review Workday Process Suggestions
Second Meeting
Review Workday Process Suggestions
Discuss and Debate
Home-Country Reviews
Vote and NoteVote and Note
7
Change Management is Hard
Generating Excitement!
8
Change Management is Hard
Changing Mindsets
• Human ResourcesHuman Resources
• Managers
• Employees
9
Change Management is Hard
Learning Workday
Versus LearningVersus Learning
Business Processes
10
Change Management is Hard
Post-Implementation
SupportSupport
11
If You Remember Nothing Else
Choose your project team carefully (but with an open mind)
Match your project plan to the context you’re given
Ensure (and demonstrate) sponsorship
Know HR isn’t always a supporter
Take a firm (but appropriate) stance in global design
People change is difficult; know your stakeholders and customize your
change plan
y pp
12
What’s Next?
23 Countries + Rest of China
Phase Three
Global HR Process
Phase Four
55 Sites
18 Languages
100,000 workers
G
Implementations
Dashboard and Metrics
F ll Implement Workda4 Go Lives
1 Year (Sept 2010 to Sept 2011)
Fully Implement Workday
Functionality
13
Questions?
Design. Build. Ship. Service. 14

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Workday-hrtechnologyconferencedebihirshlagflextronics

  • 1. Implementing an HRIS at Flextronics: A Global JourneyImplementing an HRIS at Flextronics: A Global Journey Debi Hirshlag September 2010 Design. Build. Ship. Service.
  • 3. Setting the Context: Where We Are So Far Location(s) Records Added at Go Live Go Live Date at Go Live US/Canada 15,000 May 2009 Mexico 30,000 March 2010 China Pilot/India 57,000 July 2010 Today – 107,000+ Active Records 3
  • 4. Getting Started: Selecting the Core HR Project Team Role HRIS Implementation Experience HR Executive Sponsor HR Project Sponsor Role None None Experience HR Project Sponsor HR Project Lead Change Management Lead o e None Noneg g HRIS Lead Testing Lead Outsourced SAP Outsourced SAP 4
  • 5. Getting Started: Kicking off the Project Project Team IntroductionsProject Team Introductions Show Sponsorship Global Design 5
  • 6. Getting Started: Global Design Pre Work: Inventory Country-Specific First Meeting y y p Business Processes Out-of-the-Box Workday Review Lean Training Detailed Business Process Reviews 6
  • 7. Getting Started: Global Design Review Workday Process Suggestions Second Meeting Review Workday Process Suggestions Discuss and Debate Home-Country Reviews Vote and NoteVote and Note 7
  • 8. Change Management is Hard Generating Excitement! 8
  • 9. Change Management is Hard Changing Mindsets • Human ResourcesHuman Resources • Managers • Employees 9
  • 10. Change Management is Hard Learning Workday Versus LearningVersus Learning Business Processes 10
  • 11. Change Management is Hard Post-Implementation SupportSupport 11
  • 12. If You Remember Nothing Else Choose your project team carefully (but with an open mind) Match your project plan to the context you’re given Ensure (and demonstrate) sponsorship Know HR isn’t always a supporter Take a firm (but appropriate) stance in global design People change is difficult; know your stakeholders and customize your change plan y pp 12
  • 13. What’s Next? 23 Countries + Rest of China Phase Three Global HR Process Phase Four 55 Sites 18 Languages 100,000 workers G Implementations Dashboard and Metrics F ll Implement Workda4 Go Lives 1 Year (Sept 2010 to Sept 2011) Fully Implement Workday Functionality 13