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Improvement Story session at the 2013 Saskatchewan Health Care Quality Summit. For more information about the summit, visit www.qualitysummit.ca. Follow @QualitySummit on Twitter.
There are as many steps to creating and maintaining a client and family advisory council (CFAC) as there are benefits! Hear first hand from members of one council, including two client/family advisors on what this process has been like for them.
Lisa Clatney; Ray Van Dusen; Connie Van Dusen