1. Bringing Creativity and Patient Voice to Our Lean Efforts
Paul Plsek
Paul E. Plsek & Associates, Inc.
www.qualitysummit.ca www.DirectedCreativity.com
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2. Faculty/Presenter Disclosure
Faculty: Paul Plsek
Relationships with commercial interest:
• I am an independent management consultant working with
healthcare service delivery organizations

3. Disclosure of Commercial Support
• Nothing to disclose
Potential for Conflict(s) of Interest:
• Nothing to disclose

4. Mitigating Potential Bias
• Nothing to disclose

5. Questions?
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www.qualitysummit.ca
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