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The Six Pillars of
BtoB Lead Generation
Photo by Ben Garvin
6 Pillars of B2B Lead-gen
CONTENT ‘DEVELOPMENT’
Pillar number one
Why is the Marketing Automation space talking content?
It’s not software, it’s… the content that converts
Marketo’s Videos Eloqua’s Whitepapers Sales Engine’s webinars
So why is content ‘development’ such a problem?
3 buying stages
x 3 buying personas
= 9 Pieces of content
So why is content ‘development’ such a problem?
3 buying stages
x 3 buying personas
= 9 Pieces of content
x 4 formats/mediums
= 36 Pieces of content
So why is content ‘development’ such a problem?
3 buying stages
x 3 buying personas
= 9 Pieces of content
x 4 formats/mediums
= 36 Pieces of content
+ 96 eNews pieces
= 132 pieces of content
So why is content ‘development’ such a problem?
3 buying stages
x 3 buying personas
= 9 Pieces of content
x 4 formats/mediums
= 36 Pieces of content
+ 96 eNews pieces
= 132 pieces of content
MARKETING AUTOMATION
Pillar number two
Marketing Automation
Marketing Automation
AUDIENCE DEVELOPMENT
Pillar number three
Audience Development
INBOUND LEADS/year
1,784 Unique Visitors/mo*
x 4% conversion rate**
= 71 MQL/mo
x 5.0% MQL>SAL rate
= 43 SAL/year
x 30% SAL>SQL rate
= 13 SQL Opportunities
x 40% win rate
= 5 Wins
OUTBOUND LEADS/campaign
50,000 Records
x 0.5% CTR
= 250 MQL/campaign
x 2.6% MQL>SAL rate
= 60 SAL/campaign
x 30% SAL>SQL rate
= 18 SQL Opportunities
x 40% win rate
= 7 Wins
*Optify 2012 B2B Marketing Benchmark Report
**MarketingExperiments “MarketingResearch: average conversion rates”
Audience Development
• ‘Outbound’ (or inbound) is simply a
conversation starter to a two way
digital conversation
• IPP more important than ever when
‘first contact’ is a website instead of a
trained sales rep
• Content must be developed and
delivered to elicit “that’s me”
• Database atrophies at 2% per month
INTEGRATED CAMPAIGNS
Pillar number four
Integrated Campaigns
EmailSocialSearch
PC/Laptop
Mobile
White papers
Channel
Platform
Content
Infographics Video Articles
Sales
Your website
SALES ENABLEMENT
Pillar number five
Sales Enablement
Sales Executive
• $150,000 TAE
• $1M Quota
• ASP $50,000
• 20 wins needed
• 25% win rate
• Need 80 SQL’s
• MQL’s are not sales-ready…yet!
• Sales reps are trained to find and
qualify ‘sales-ready’ leads
• Out of alignment…
• Early stage buyers get
frustrated with ‘sales’
messaging
• Sales gets frustrated calling
leads who aren’t sales-ready
• You can’t talk to MQL the
same as a sales-ready SQL
Early-stage buyer
• Matches IPP
• Website visit
• White paper
download
• No budget
• No sales
evaluation
Sales Enablement
Sales Executive
• $150,000 TAE
• $1M Quota
• ASP $50,000
• 20 wins needed
• 25% win rate
• Need 80 SQL’s
Early-stage buyer
• Matches IPP
• Website visit
• White paper
download
• No budget
• No sales
evaluation
Campaign Sales Playbooks
[Webinar] How to Boost Conversions by 878%
Lead Warming Explained
% Leads converted
• Suspects = 0.6%
• MQL 3 = 0.7%
• MQL 2 = 1.9%
• MQL 1 = 5.3%
878%
321%
124%
0%
100%
200%
300%
400%
500%
600%
700%
800%
900%
1000%
MQL 1 MQL 2 MQL 3
% MQL to SAL vs. Suspect to SAL
2.8X
Sales Enablement
Sales Executive
• $150,000 TAE
• $1M Quota;
• ASP $50,000;
• 20 Deals to make quota;
• 25% win rate;
• Need 80 SQL’s
The call for BDR’s
80 SQL’s needed
x 50% Marketing sourced
÷ 30% SAL>SQL
= 120 SAL’’s needed
÷ 5.1% MQL>SAL
= 2,353 MQL’s needed
x 5 dials/MQL
= 11,765 Dials
÷ 100 dials/day
= 118 days
ANALYTICS
Pillar number six
Analytics
Metric Measure
# = Quantity Explicit number of records in
the funnel stage
% = Quality The percent of records that
convert from one stage to
the next is dependent on…
• Quality of the creative
• Quality of the lead itself
Days = Velocity The speed at which a lead
moves through the process
$ = Value Based on sales, the value of
a record at each stage
Analytics
# Records % Conversion
# Days $ Value
Suspect
271,006 2.75%
18 $4.32
MQL
7,448 4.47%
23 $157.26
SAL
333 27.03%
14 $3,517.33
SQL
90 37.78%
7 $13,014.11
Wins
34
$34,449.12
$1,171,270.00
Analytics
Analytics
Funnel Entry Point
Email PPC SEO Social Media
Suspect
208,470 2.40% 26,730 3.80% 33,502 4.10% 2,304 1.60%
$3.07 66 days $3.23 1 day $12.27 5 days $7.97 1 day
MQL
5,003 4.70% 1,017 0.90% 1,368 6.10% 60 8.30%
$128.01 27 days $84.96 21 days $299.16 25 days $498.00 20 days
SAL
235 26.20% 9 33.30% 84 27.00% 5 40.00%
$2,723.71 6 days $9,439.72 19 days $4,904.31 12 days $6,000.00 18 days
SQL
62 36.40% 3 66.70% 23 38.20% 2 50.00%
$10,395.84 6 days $28,347.50 7 days $18,164.10 9 days $15,000.00 7 days
Wins
22 Wins 2 Wins 9 Wins 1 Win
$28,560.00 $42,500.00 $47,550.00 $30,000.00
$628,320.00 $85,000.00 $427,950.00 $30,000.00
6 Pillars of B2B Lead-gen
Sales Engine’s MaaS Offering
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The Six Pillars of B2B Lead Generation

  • 1. The Six Pillars of BtoB Lead Generation
  • 2.
  • 3. Photo by Ben Garvin
  • 4.
  • 5.
  • 6.
  • 7. 6 Pillars of B2B Lead-gen
  • 9. Why is the Marketing Automation space talking content?
  • 10. It’s not software, it’s… the content that converts Marketo’s Videos Eloqua’s Whitepapers Sales Engine’s webinars
  • 11. So why is content ‘development’ such a problem? 3 buying stages x 3 buying personas = 9 Pieces of content
  • 12. So why is content ‘development’ such a problem? 3 buying stages x 3 buying personas = 9 Pieces of content x 4 formats/mediums = 36 Pieces of content
  • 13. So why is content ‘development’ such a problem? 3 buying stages x 3 buying personas = 9 Pieces of content x 4 formats/mediums = 36 Pieces of content + 96 eNews pieces = 132 pieces of content
  • 14. So why is content ‘development’ such a problem? 3 buying stages x 3 buying personas = 9 Pieces of content x 4 formats/mediums = 36 Pieces of content + 96 eNews pieces = 132 pieces of content
  • 19. Audience Development INBOUND LEADS/year 1,784 Unique Visitors/mo* x 4% conversion rate** = 71 MQL/mo x 5.0% MQL>SAL rate = 43 SAL/year x 30% SAL>SQL rate = 13 SQL Opportunities x 40% win rate = 5 Wins OUTBOUND LEADS/campaign 50,000 Records x 0.5% CTR = 250 MQL/campaign x 2.6% MQL>SAL rate = 60 SAL/campaign x 30% SAL>SQL rate = 18 SQL Opportunities x 40% win rate = 7 Wins *Optify 2012 B2B Marketing Benchmark Report **MarketingExperiments “MarketingResearch: average conversion rates”
  • 20. Audience Development • ‘Outbound’ (or inbound) is simply a conversation starter to a two way digital conversation • IPP more important than ever when ‘first contact’ is a website instead of a trained sales rep • Content must be developed and delivered to elicit “that’s me” • Database atrophies at 2% per month
  • 24. Sales Enablement Sales Executive • $150,000 TAE • $1M Quota • ASP $50,000 • 20 wins needed • 25% win rate • Need 80 SQL’s • MQL’s are not sales-ready…yet! • Sales reps are trained to find and qualify ‘sales-ready’ leads • Out of alignment… • Early stage buyers get frustrated with ‘sales’ messaging • Sales gets frustrated calling leads who aren’t sales-ready • You can’t talk to MQL the same as a sales-ready SQL Early-stage buyer • Matches IPP • Website visit • White paper download • No budget • No sales evaluation
  • 25. Sales Enablement Sales Executive • $150,000 TAE • $1M Quota • ASP $50,000 • 20 wins needed • 25% win rate • Need 80 SQL’s Early-stage buyer • Matches IPP • Website visit • White paper download • No budget • No sales evaluation Campaign Sales Playbooks
  • 26. [Webinar] How to Boost Conversions by 878% Lead Warming Explained % Leads converted • Suspects = 0.6% • MQL 3 = 0.7% • MQL 2 = 1.9% • MQL 1 = 5.3% 878% 321% 124% 0% 100% 200% 300% 400% 500% 600% 700% 800% 900% 1000% MQL 1 MQL 2 MQL 3 % MQL to SAL vs. Suspect to SAL 2.8X
  • 27. Sales Enablement Sales Executive • $150,000 TAE • $1M Quota; • ASP $50,000; • 20 Deals to make quota; • 25% win rate; • Need 80 SQL’s The call for BDR’s 80 SQL’s needed x 50% Marketing sourced ÷ 30% SAL>SQL = 120 SAL’’s needed ÷ 5.1% MQL>SAL = 2,353 MQL’s needed x 5 dials/MQL = 11,765 Dials ÷ 100 dials/day = 118 days
  • 29. Analytics Metric Measure # = Quantity Explicit number of records in the funnel stage % = Quality The percent of records that convert from one stage to the next is dependent on… • Quality of the creative • Quality of the lead itself Days = Velocity The speed at which a lead moves through the process $ = Value Based on sales, the value of a record at each stage
  • 30. Analytics # Records % Conversion # Days $ Value Suspect 271,006 2.75% 18 $4.32 MQL 7,448 4.47% 23 $157.26 SAL 333 27.03% 14 $3,517.33 SQL 90 37.78% 7 $13,014.11 Wins 34 $34,449.12 $1,171,270.00
  • 32. Analytics Funnel Entry Point Email PPC SEO Social Media Suspect 208,470 2.40% 26,730 3.80% 33,502 4.10% 2,304 1.60% $3.07 66 days $3.23 1 day $12.27 5 days $7.97 1 day MQL 5,003 4.70% 1,017 0.90% 1,368 6.10% 60 8.30% $128.01 27 days $84.96 21 days $299.16 25 days $498.00 20 days SAL 235 26.20% 9 33.30% 84 27.00% 5 40.00% $2,723.71 6 days $9,439.72 19 days $4,904.31 12 days $6,000.00 18 days SQL 62 36.40% 3 66.70% 23 38.20% 2 50.00% $10,395.84 6 days $28,347.50 7 days $18,164.10 9 days $15,000.00 7 days Wins 22 Wins 2 Wins 9 Wins 1 Win $28,560.00 $42,500.00 $47,550.00 $30,000.00 $628,320.00 $85,000.00 $427,950.00 $30,000.00
  • 33. 6 Pillars of B2B Lead-gen
  • 35. Q&A