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Similar to John Hagel: Knowledge stocks to flows (20)
John Hagel: Knowledge stocks to flows
- 1. From Knowledge Stocks to Knowledge Flows:
Opportunities and Challenges Ahead
John Hagel
Co-Chairman, Center for the Edge
- 3. The Challenge
Return on Assets for the U.S. Economy (1965-2010)
6.00%
5.00%
4.00%
Return on Assets (%)
4.2%
3.00%
2.00%
1.00%
0.6%
0.00%
1965 1970 1975 1980 1985 1990 1995 2000 2005 2010
Economy ROA
Source: Deloitte Shift Index
-3-
- 5. Explicit vs. Tacit Knowledge
Explicit
Percent
of Total
Knowledge
Tacit
New 10 Years
Experience Later
-5-
- 6. Rate of Knowledge Depreciation
High
20th Century
Value
21st Century
Low
Start 5 Years
-6-
- 7. Challenge
Tacit Knowledge Doesn’t Flow –
It Is Sticky
-7-
- 11. Scaling Access to Tacit Knowledge
Team
Collaboration
Reputation and
Relationships
Individual
Problem-solving
- 11 -
- 13. Potential Implications for Knowledge Management
1) Knowledge People
2) Contribute Capture
3) Objects Environments
4) Search Serendipity
5) Transfer Create
6) Firm Beyond
7) Leverage Through Passion
8) Stock Metrics Flow Metrics
- 13 -